PFD report

Nathan Harry SHEPHERD · Prevention of Future Deaths report

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Issued 22 Jan 2025•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
9

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised9

  1. Failure to ensure key risk documents are completed by probation staff familiar with the case history
  2. Lack of staff training for incidents of residents barricading themselves into rooms
    Part of recurring concern: Inadequate emergency access during barricade incidents
  3. Failure to provide Approved Premises staff with accurate and complete risk information
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Introduce anti-ligature-compliant fire detection equipment across the Approved Premises estate.

    Stated by Ministry of JusticeStated in progressThe respondent said that this action was in progress when they made their response on 22 January 2025.
  2. Action

    Complete sign-off, issue barricade guidance to Approved Premises staff, and obtain their acknowledgement of receipt and understanding.

    Stated by Ministry of JusticeStated in progressThe respondent said that this action was in progress when they made their response on 22 January 2025.
  3. Action

    Collate Approved Premises furniture information through local estates boards to support renovation planning.

    Stated by Ministry of JusticeStated in progressThe respondent said that this action was in progress when they made their response on 22 January 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Responsibility for addressing the concern locally was assigned to Greater Manchester Police.

    Stated by Ministry of JusticeRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure key risk documents are completed by probation staff familiar with the case history

Wider context from the report

“7. The inquest heard evidence that the information shared with the Approved Premises staff by other probation staff was not accurate and did not give a full picture of risk. This was in part due to the fact that it appeared key documents were being regularly completed by probation staff who were not the allocated probation officer and so were unfamiliar with the history. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of staff training for incidents of residents barricading themselves into rooms

Wider context from the report

“1. The inquest heard evidence that the Probation Service had no policy to cover incidents of residents barricading themselves into rooms at Approved Premises. This meant that staff did not have training on how to deal with a situation. The inquest was told that the Probation Service were now developing such a policy but it had not been signed off or rolled out to staff. ”

Is this part of a recurring concern?

Yes — Inadequate emergency access during barricade incidents.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide Approved Premises staff with accurate and complete risk information

Wider context from the report

“7. The inquest heard evidence that the information shared with the Approved Premises staff by other probation staff was not accurate and did not give a full picture of risk. This was in part due to the fact that it appeared key documents were being regularly completed by probation staff who were not the allocated probation officer and so were unfamiliar with the history. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to implement a policy for incidents of residents barricading themselves into rooms at Approved Premises

Wider context from the report

“1. The inquest heard evidence that the Probation Service had no policy to cover incidents of residents barricading themselves into rooms at Approved Premises. This meant that staff did not have training on how to deal with a situation. The inquest was told that the Probation Service were now developing such a policy but it had not been signed off or rolled out to staff. ”

Is this part of a recurring concern?

Yes — Inadequate emergency access during barricade incidents.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the prison-to-probation process to share and locate key risk information

Wider context from the report

“6. Evidence from Probation and Prison staff showed a lack of understanding of how the prison system could update the probation system and where that information could be found. This meant that key information was not shared effectively creating a risk that probation staff in the community would not have a full picture of risk. ”

Is this part of a recurring concern?

Yes — Failure to maintain and share security and offender risk intelligence; Unreliable sharing of safety-critical risk information between police, healthcare and probation services.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Continuing ligature points in Approved Premises

Wider context from the report

“4. The ████████ was a ligature point. Such ligature points remained in the Approved premises. It was unclear if changes could be made to reduce the risk they presented. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a clear Approved Premises policy controlling furniture that can be used to create barricades

Wider context from the report

“3. The evidence before the inquest was that Mr Shepherd was able to barricade himself with relative ease due to the mobility of the furniture in his room. The Approved Premises had no clear policy regarding furniture which meant that furniture could be used to create a barricade with relative ease. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to verify agency staff competence to deliver CPR and First Aid

Wider context from the report

“5. Agency staff were used under a national contract. The evidence before the inquest was that at the time of Mr Shepherd’s death there was no policy for ensuring they could deliver CPR / First Aid. It was part of the national contract that they should be so trained but there were no checks to ensure that this part of the contract was being followed. The evidence at the inquest was that the agency worker in place on the night did not appear able to deliver CPR. ”

Is this part of a recurring concern?

Yes — Failure to ensure staff competence in resuscitation; Inadequate competence assurance and induction for agency staff; Inadequate staff competence to provide first aid; Unreliable on-site emergency medical and first-aid response arrangements.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to establish how the barricade-incident policy links with Police policies

Wider context from the report

“2. A copy of the draft policy was available to the inquest but it was unclear what if any discussion there had been with Police Forces and how it would link in with Police policies such as the GMP Right Care Policy. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce anti-ligature-compliant fire detection equipment across the Approved Premises estate.

Verbatim wording from the response

“Fire detection equipment that is designed to meet anti-ligature standards is available and is being introduced across the Approved Premises estate. Facilities Management providers are aware of the need for any replacement fittings to meet the anti ligature standards. In light of your concern this has now been raised with the AP Maintenance Strategy Group to undertake a review of existing equipment with a view to ensuring this replacement work is incorporated into future maintenance programmes”

Source location

Response from HMPPS
Page 2 · response
Published 22 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete sign-off, issue barricade guidance to Approved Premises staff, and obtain their acknowledgement of receipt and understanding.

Verbatim wording from the response

“The Barricade Guidance referred to in evidence given at the Inquest hearing has now been finalised and is going through the final stages of sign off prior to issue to all approved premises staff on 1st August 2025. This guidance will form part of the Safe Working Practice document and staff will be required to acknowledge receipt and their understanding by the end of September 2025. This will be overseen by all Approved Premises Managers.”

Source location

Response from HMPPS
Page 1 · response
Published 22 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Collate Approved Premises furniture information through local estates boards to support renovation planning.

Verbatim wording from the response

“The policy on furniture in Approved Premises is set out in a furniture specification which states that beds and wardrobes should be fixed (although this does not apply to chairs). This specification is currently being applied across all Approved Premises but it is acknowledged that this is a rolling programme and is subject to funding for renovation programmes. The Probation Estates Team are currently collating information on furniture through local estates boards and every effort will be made to prioritise funding to replace moveable furniture with fixed furniture.”

Source location

Response from HMPPS
Page 2 · response
Published 22 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review existing fire detection equipment and incorporate anti-ligature replacement work into future maintenance programmes.

Verbatim wording from the response

“Fire detection equipment that is designed to meet anti-ligature standards is available and is being introduced across the Approved Premises estate. Facilities Management providers are aware of the need for any replacement fittings to meet the anti ligature standards. In light of your concern this has now been raised with the AP Maintenance Strategy Group to undertake a review of existing equipment with a view to ensuring this replacement work is incorporated into future maintenance programmes”

Source location

Response from HMPPS
Page 2 · response
Published 22 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Apply the fixed-bed and fixed-wardrobe furniture specification across Approved Premises through a rolling renovation programme.

Verbatim wording from the response

“The policy on furniture in Approved Premises is set out in a furniture specification which states that beds and wardrobes should be fixed (although this does not apply to chairs). This specification is currently being applied across all Approved Premises but it is acknowledged that this is a rolling programme and is subject to funding for renovation programmes. The Probation Estates Team are currently collating information on furniture through local estates boards and every effort will be made to prioritise funding to replace moveable furniture with fixed furniture.”

Source location

Response from HMPPS
Page 2 · response
Published 22 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor external agency compliance with contractual requirements for HMPPS-standard training, including First Aid, CPR and defibrillator use.

Verbatim wording from the response

“The Double Waking Night Cover contract with external agencies is due to come to an end in March 2026 and thereafter night shifts at Approved Premises will no longer be contracted out and will be brought in house. This will ensure that all staff will be trained in accordance with HMPPS requirements, which includes First Aid, CPR and use of the defibrillator. There are already pilots in place across the country looking to this new arrangement. Where this service is still being delivered by external agencies, it will be part of the contract management process to monitor compliance with the contractual term that requires the agency staff to be fully trained to the standard required by HMPPS.”

Source location

Response from HMPPS
Page 2 · response
Published 22 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Bring Approved Premises night shifts in house when the external Double Waking Night Cover contract ends in March 2026.

Verbatim wording from the response

“The Double Waking Night Cover contract with external agencies is due to come to an end in March 2026 and thereafter night shifts at Approved Premises will no longer be contracted out and will be brought in house. This will ensure that all staff will be trained in accordance with HMPPS requirements, which includes First Aid, CPR and use of the defibrillator. There are already pilots in place across the country looking to this new arrangement. Where this service is still being delivered by external agencies, it will be part of the contract management process to monitor compliance with the contractual term that requires the agency staff to be fully trained to the standard required by HMPPS.”

Source location

Response from HMPPS
Page 2 · response
Published 22 January 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the new digital referral process to combine prison and probation information, including custodial behaviour and suicide and self-harm risk, for Approved Premises assessments.

Verbatim wording from the response

“There is now a new digital referral process in place that pulls information from both prison and probation systems as part of the referral process, allowing for much more accurate and timely sharing of information. The information is pulled directly from CNOMIS into a live referral document and this is reviewed by the practitioner and also the AP Manager who assesses the referral. The information includes custodial behaviour and issues around suicide and self harm risk.”

Source location

Response from HMPPS
Page 2 · response
Published 22 January 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Responsibility for addressing the concern locally was assigned to Greater Manchester Police.

Verbatim wording from the response

“The Ministry of Justice is not currently a party to the National Partnership Agreement which supports working together to ensure people get the right support. At a local level your concern has been raised with Greater Manchester Police.”

Source location

Response from HMPPS
Page 1 · response
Published 22 January 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    The Ministry is not a party to the National Partnership Agreement governing coordinated support arrangements.

    Stated by Ministry of JusticeOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Ministry is not a party to the National Partnership Agreement governing coordinated support arrangements.

Verbatim wording from the response

“The Ministry of Justice is not currently a party to the National Partnership Agreement which supports working together to ensure people get the right support. At a local level your concern has been raised with Greater Manchester Police.”

Source location

Response from HMPPS
Page 1 · response
Published 22 January 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026