PFD report

Bobby LEE otherwise known as Kim Sing Lee · Prevention of Future Deaths report

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Issued 4 Jan 2024•Inner North London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
6

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Failure to supply chargers with lithium-ion batteries for e-bike conversion kits
    Part of recurring concern: Inadequate controls for lithium-ion battery and charger compatibilityPart of recurring concern: Inadequate controls on the sale of lithium-ion e-bike batteries and chargers
  2. Insufficient controls governing the UK sale of lithium-ion batteries and chargers for electric powered personal vehicles and e-bike conversion kits
    Part of recurring concern: Inadequate controls on the sale of lithium-ion e-bike batteries and chargers
  3. Failure of chargers sold on online marketplaces to meet appropriate standards
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Assess compliance among 60 UK-based businesses supplying e-bikes, e-scooters or conversion kits.

    Stated by Office for Product Safety and StandardsStated in progressThe respondent said that this action was in progress when they made their response on 8 January 2024.
  2. Action

    Hold initial discussions with BSI on preparing a fast-track publicly available specification for conversion-kit technical and safety standards.

    Stated by Office for Product Safety and StandardsStated completedThe respondent said that this action was complete when they made their response on 8 January 2024.
  3. Action

    Work with WMG to bring forward and share robust insights from research into e-bike and e-scooter batteries, including compatibility issues.

    Stated by Office for Product Safety and StandardsStated in progressThe respondent said that this action was in progress when they made their response on 8 January 2024.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to supply chargers with lithium-ion batteries for e-bike conversion kits

Wider context from the report

“• Lithium-ion batteries sold as part of e-bike conversion kits are regularly sold/supplied without a charger, thereby increasing the risk of an unsuitable charger being purchased and used. ”

Is this part of a recurring concern?

Yes — Inadequate controls for lithium-ion battery and charger compatibility; Inadequate controls on the sale of lithium-ion e-bike batteries and chargers.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient controls governing the UK sale of lithium-ion batteries and chargers for electric powered personal vehicles and e-bike conversion kits

Wider context from the report

“In addition to the above, I am also aware that the OPSS established a multi-disciplinary safety study to understand data and evidence of risks in this area, as well as commissioning new research into battery safety, including compatibility issues, from Warwick Manufacturing Group (part of Warwick University). However, I do not know the progress or timescales involved in this review and research. It is clear to me though that there is a substantial existing, ongoing and future risk of further deaths while it continues to be the case that there are no, or insufficient, controls and/or standards governing the sale in the UK of lithium-ion batteries and chargers for electric powered personal vehicles and e-bike conversion kits. ”

Is this part of a recurring concern?

Yes — Inadequate controls on the sale of lithium-ion e-bike batteries and chargers.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of chargers sold on online marketplaces to meet appropriate standards

Wider context from the report

“• Chargers for sale on online marketplaces, in particular, regularly fail to meet appropriate standards. In this case, the charger purported to carry the European ‘CE’ mark, which should be an indication that the product conforms to European health, safety and environmental protection standards; however, the Fire Investigation Officer noted that the mark was slightly different and therefore not genuine. It was used instead to denote ‘Chinese Export’. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of British or European standards specific to e-bike conversion kits and chargers

Wider context from the report

“• There is currently no British or European (e.g. BSI or PAS) standard specific to e-bike conversion kits and/or chargers and consequently: - It is relatively easy for people to buy, particularly from online marketplaces, e-bike conversion kits and/or lithium-ion batteries that are not of sufficient quality or otherwise not of an appropriate standard to charge safely. - There is an increased risk of people mixing and matching lithium-ion batteries with chargers that carry a different voltage rating. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inferior quality and construction of lithium-ion batteries in e-bike conversion kits

Wider context from the report

“• That lithium-ion batteries sold as part of so-called e-bike conversion kits, tend to be of a significantly inferior quality and construction when compared to the battery packs manufactured and installed in purpose-built e-bikes. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Universal charging connectors allowing over-rated chargers to be connected to lower-power batteries

Wider context from the report

“• The presence of universal charging connectors across batteries of different voltages means that there is a significant risk that over-rated chargers can be inadvertently connected to lower power batteries, which was the case in the fire that led to Mr Lee’s death. ”

Is this part of a recurring concern?

Yes — Inadequate controls for lithium-ion battery and charger compatibility.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Assess compliance among 60 UK-based businesses supplying e-bikes, e-scooters or conversion kits.

Verbatim wording from the response

“OPSS is also assessing the compliance of 60 UK-based businesses involved in the supply chain of e-bikes, e-scooters or conversion kits.”

Source location

Response from Product Safety and Standards
Page 2 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold initial discussions with BSI on preparing a fast-track publicly available specification for conversion-kit technical and safety standards.

Verbatim wording from the response

“I am able to provide an update on a new fast-track standard for conversion kits. I can confirm we have held initial discussions with the British Standards Institution (BSI), the UK’s national standards-setting body responsible for introducing new standards, on the preparation of a publicly available specification (PAS) to cover technical and safety standards for conversion kits. This new standard will not change the existing legal requirements, and, like the vast majority of standards, it will be voluntary. However, it will function to create and communicate expectations in this important market area and assist businesses in meeting the existing legal safety requirements for conversion kits. All British Standards are drawn up by committees and made by consensus which necessarily takes time.”

Source location

Response from Product Safety and Standards
Page 2 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with WMG to bring forward and share robust insights from research into e-bike and e-scooter batteries, including compatibility issues.

Verbatim wording from the response

“In your report you refer to the research commissioned by OPSS from Warwick Manufacturing Group (WMG) into batteries used in e-bikes and e-scooters. This is a wide-ranging and comprehensive project and includes examination of compatibility issues. We are working with WMG to bring forward and share insights from this research as quickly as possible, while ensuring the evidence base is robust and rigorous. We expect WMG to deliver their final report later this year, but in the interim OPSS intends to share early insights from this work across government and through our stakeholder network so it can feed into our understanding of risk and our enforcement and policy priorities. We can write to you again and share this report once it has been published.”

Source location

Response from Product Safety and Standards
Page 2 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enforce product-safety requirements by removing unsafe or non-compliant e-bikes, e-scooters, batteries and conversion kits from the market.

Verbatim wording from the response

“These requirements are enforced by both Local Authority Trading Standards and OPSS. Action is being taken to remove unsafe or non-compliant products from the market. Ten separate product recalls and nine other enforcement actions for unsafe or non-compliant e-bikes or e-scooters have been published by OPSS since March last year. Last month, OPSS took enforcement action to remove from the market two dangerous models of e-bike batteries manufactured by Unit Power Pack (UPP), which posed a serious risk to users, including potential fatalities. OPSS has issued Withdrawal Notices to 20 distributors and one manufacturer, including major online marketplaces, requiring them to stop the immediate”

Source location

Response from Product Safety and Standards
Page 1 · response
Published 8 January 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Participate in a cross-government taskforce to establish the root causes of e-bike and e-scooter battery fires.

    Stated by Office for Product Safety and StandardsStated in progressThe respondent said that this action was in progress when they made their response on 8 January 2024.
  2. 2

    Publish safety information advising consumers not to use affected UPP batteries and how to dispose of them safely.

    Stated by Office for Product Safety and StandardsStated completedThe respondent said that this action was complete when they made their response on 8 January 2024.
  3. 3

    Share early research insights across government and the stakeholder network to inform risk understanding, enforcement and policy priorities.

    Stated by Office for Product Safety and StandardsStated plannedThe respondent said that this action was planned when they made their response on 8 January 2024.
  4. 4

    Publish a safety message advising consumers about risks and safe purchasing, charging and use of e-bikes and e-scooters.

    Stated by Office for Product Safety and StandardsStated completedThe respondent said that this action was complete when they made their response on 8 January 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate in a cross-government taskforce to establish the root causes of e-bike and e-scooter battery fires.

Verbatim wording from the response

“In your report, you refer to previous Reports to Prevent Future Deaths, and I have outlined below further work that has been undertaken subsequently. I would like to reassure you that the Government is taking the safety risks associated with e-bikes, e-scooters, their batteries and chargers very seriously. Key Departments across Government, including the Office for Product Safety and Standards (OPSS) within the Department for Business and Trade, the Home Office, and the Department for Transport have joined forces as part of a taskforce to establish the root causes of fires, so we can determine the most effective actions to tackle the issue.”

Source location

Response from Product Safety and Standards
Page 1 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish safety information advising consumers not to use affected UPP batteries and how to dispose of them safely.

Verbatim wording from the response

“These requirements are enforced by both Local Authority Trading Standards and OPSS. Action is being taken to remove unsafe or non-compliant products from the market. Ten separate product recalls and nine other enforcement actions for unsafe or non-compliant e-bikes or e-scooters have been published by OPSS since March last year. Last month, OPSS took enforcement action to remove from the market two dangerous models of e-bike batteries manufactured by Unit Power Pack (UPP), which posed a serious risk to users, including potential fatalities. OPSS has issued Withdrawal Notices to 20 distributors and one manufacturer, including major online marketplaces, requiring them to stop the immediate”

Source location

Response from Product Safety and Standards
Page 1 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share early research insights across government and the stakeholder network to inform risk understanding, enforcement and policy priorities.

Verbatim wording from the response

“In your report you refer to the research commissioned by OPSS from Warwick Manufacturing Group (WMG) into batteries used in e-bikes and e-scooters. This is a wide-ranging and comprehensive project and includes examination of compatibility issues. We are working with WMG to bring forward and share insights from this research as quickly as possible, while ensuring the evidence base is robust and rigorous. We expect WMG to deliver their final report later this year, but in the interim OPSS intends to share early insights from this work across government and through our stakeholder network so it can feed into our understanding of risk and our enforcement and policy priorities. We can write to you again and share this report once it has been published.”

Source location

Response from Product Safety and Standards
Page 2 · response
Published 8 January 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish a safety message advising consumers about risks and safe purchasing, charging and use of e-bikes and e-scooters.

Verbatim wording from the response

“Steps are being taken across Government to raise awareness among consumers of the risks from lithium-ion batteries, particularly for counterfeit, damaged or poorly modified e-bikes and batteries, or when an incorrect charger is used. In December, OPSS published a safety message highlighting the steps people should take when owning or thinking of buying an e-bike or e-scooter. This includes always following the manufacturer’s instructions for charging and using the products; checking and only using the manufacturer’s recommended battery and charger; never attempting to tamper with or alter the battery or charger; and unplugging the battery when charging has finished. The Department for Transport released new guidance on how to “safely purchase, charge, and use e-bikes and e-scooters” earlier this month which includes fire safety advice for users, owners, and transport operators.”

Source location

Response from Product Safety and Standards
Page 2 · response
Published 8 January 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026