PFD report

Kieran Lavin · Prevention of Future Deaths report

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Issued 1 Aug 2024•Birmingham and Solihull

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised3

  1. Insufficiently specific guidance for informal patient transport risk assessments
    Part of recurring concern: Inadequate mental health risk assessmentPart of recurring concern: Unreliable risk assessment and management for patient transport
  2. Failure to record transport risk formulations
    Part of recurring concern: Unreliable documentation of safety risk assessments
  3. Failure to record critical suicide risk information completely and promptly
    Part of recurring concern: Unreliable recording of safety-critical mental health informationPart of recurring concern: Unreliable recording of suicide-risk information
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. Action

    Review and revise Psychiatric Decisions Unit handover standards to require urgent information to be documented and communicated before transport, discharge and other significant decisions.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 9 August 2024.
  2. Action

    Update the Transport Policy to require open, thorough discussions with family members, friends or carers before agreeing patient transport by them.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 August 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Scoring the proposed transport-risk checklist cannot be undertaken because it would be arbitrary, unsupported by evidence, and could omit relevant risks.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficiently specific guidance for informal patient transport risk assessments

Wider context from the report

“2. Post-death trust learning led to new guidance for when an informal patient requests family, carer, or friend transport them from PDU. For ease of reference it states: “Where appropriate, it is reasonable for the option of an informal patient to be transported by family/carer/friends. In all such cases, decision needs to be based on the risk/benefit ratio and this also needs to be clearly discussed with the person transporting to make sure there is understanding and agreement. This needs to be clearly documented within the patient’s notes. If there is any concern or disagreement expressed by the person, family/carer/friends, then alternative arrangements need to be made by us.” I am not persuaded this is sufficient to remove the risk of an inadequate risk assessment in the future. By way of contrast, trust guidance C52 ‘Mental Health Act Transport of Patients’ - which applies when a patient has been assessed under the Act and ambulance service transport is to be used - at paragraph 12 includes 15 specific questions that the risk assessor should ask as part of the transport risk formulation, including: How far does the patient have to travel? What is the patients age and gender? What is their current state of mind? Is there a risk to the driver/accompanying individuals? The updated guidance cited above is absent any equivalent specific questions or assistance on when it is or is not appropriate. For example, in Kieran’s case clinicians were aware his sex, age, and background of relationship breakdown statistically recognised him as being at a higher risk of suicide, PDU is only intended for a brief stay whereas Kieran was there for nearly 48 hours and his state of mind was not assessed in the hours before the risk formulation (even thought it was known to fluctuate), the journey if considered would have been noted to take him away from local roads onto a high speed motorway, and his wife/the driver was known to be a trigger for his low mood. Further, there was no consideration of what his wife had to be told to ensure she was safe, providing genuine informed consent given the interplay of patient confidentiality. In Kieran’s case the transport risk formulation did not consider whether his risk of suicide included road traffic collision as an unrelated mechanism. My concern is the above cited guidance in simply stating the decision should be based on ‘appropriateness’ and ‘the risk/benefit ratio’ does not sufficiently prompt clinicians to consider the full range of key issues and is inconsistent with the more expansive guidance in C52 for when an ambulance is to be used. For completeness, (1) there was discussion during the inquest about why there cannot be a blanket ban on informal patients with recent suicidal ideation via road traffic collision being transported by family etc given they represent a very small cohort of patients. If no such ban is considered appropriate, in my view, the need for more expansive and specific guidance for clinicians equivalent to C52 is increased, and (2) there was discussion at the inquest of a transport risk formulation based on a points system with a written draft suggestion from the Family’s counsel; I attach a copy which may be of assistance for the trust when deciding what if any action to take. ”

Is this part of a recurring concern?

Yes — Inadequate mental health risk assessment; Unreliable risk assessment and management for patient transport.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record transport risk formulations

Wider context from the report

“1. Critical suicide risk information was not recorded at all or not recorded in a timely manner. On 10/12/23, the experienced nurse did not record at all in the 'suicide' box on the 'level 1 – risk screening' the first report of suicidal ideation via road traffic collision. She described this omission as an error and the likely explanation was that she was the only nurse working on a very busy shift. On 11/12/23, the experienced nurse did not in a timely manner record in the ‘suicide’ box on the ‘level 1 – risk screening’ the second report of suicidal ideation via road traffic collision received by 11am. She said the likely explanation for not updating the ‘suicide’ box until 8:51pm (and after the nurse-in-charge made his transport risk formulation) was that she was the only nurse working on a very busy shift. The experienced Nurse-in-Charge did not record at all the transport risk formulation saying that was not his usual practice. The Patient Safety Manager said long standing trust policy required clinicians to record key information as soon as possible. I am not persuaded this long standing policy is sufficient by itself to remove the risk in the future of critical suicide risk information not being recorded at all or in a timely manner given three experienced nurses within 24 hours failed to follow the policy. ”

Is this part of a recurring concern?

Yes — Unreliable documentation of safety risk assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record critical suicide risk information completely and promptly

Wider context from the report

“1. Critical suicide risk information was not recorded at all or not recorded in a timely manner. On 10/12/23, the experienced nurse did not record at all in the 'suicide' box on the 'level 1 – risk screening' the first report of suicidal ideation via road traffic collision. She described this omission as an error and the likely explanation was that she was the only nurse working on a very busy shift. On 11/12/23, the experienced nurse did not in a timely manner record in the ‘suicide’ box on the ‘level 1 – risk screening’ the second report of suicidal ideation via road traffic collision received by 11am. She said the likely explanation for not updating the ‘suicide’ box until 8:51pm (and after the nurse-in-charge made his transport risk formulation) was that she was the only nurse working on a very busy shift. The experienced Nurse-in-Charge did not record at all the transport risk formulation saying that was not his usual practice. The Patient Safety Manager said long standing trust policy required clinicians to record key information as soon as possible. I am not persuaded this long standing policy is sufficient by itself to remove the risk in the future of critical suicide risk information not being recorded at all or in a timely manner given three experienced nurses within 24 hours failed to follow the policy. ”

Is this part of a recurring concern?

Yes — Unreliable recording of safety-critical mental health information; Unreliable recording of suicide-risk information.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and revise Psychiatric Decisions Unit handover standards to require urgent information to be documented and communicated before transport, discharge and other significant decisions.

Verbatim wording from the response

“The quality and standards of the handover process in the PDU will be reviewed, with particular attention to ensuring that critical information is documented and communicated before key decisions, such as patient transport, are made. The handover process will also be revised to establish clear standards that require the documentation and communication of urgent information prior to any significant decisions, including patient discharge.”

Source location

Response from Birmingham and Solihull Mental Health NHS Foundation Trust
Page 2 · response
Published 9 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Transport Policy to require open, thorough discussions with family members, friends or carers before agreeing patient transport by them.

Verbatim wording from the response

“As already conveyed to you, we have updated our Transport Policy to emphasise that an open and thorough discussion needs to be had with any family member/friend/carer prior to agreeing the transport of the patient by them. The option for patients to be transferred in this manner will remain, as that upholds the dignity and autonomy of the patient, and is in the spirit”

Source location

Response from Birmingham and Solihull Mental Health NHS Foundation Trust
Page 2 · response
Published 9 August 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Scoring the proposed transport-risk checklist cannot be undertaken because it would be arbitrary, unsupported by evidence, and could omit relevant risks.

Verbatim wording from the response

“I would like to begin by thanking the family for their suggested checklist for this risk assessment. We are grateful for this offer. The factors identified in the checklist submitted by the family barrister includes risk factors that would and should be considered in a risk assessment and management conversation. However, it would not be possible to score these as this would be an arbitrary process, with no grounding in research or evidence based clinical practice. Given the areas of risk that need to be considered, having such a prescriptive list could potentially result in staff members omitting to review key areas of risk that may not be indicated on the list, thereby inadvertently replacing comprehensive clinical risk assessment and management processes, which would have serious negative impact on the quality and safety of patient assessment and management.”

Source location

Response from Birmingham and Solihull Mental Health NHS Foundation Trust
Page 2 · response
Published 9 August 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Family-member transport will remain available where appropriate because retaining patient dignity, autonomy, choice and least restrictive practice is considered necessary.

Verbatim wording from the response

“As already conveyed to you, we have updated our Transport Policy to emphasise that an open and thorough discussion needs to be had with any family member/friend/carer prior to agreeing the transport of the patient by them. The option for patients to be transferred in this manner will remain, as that upholds the dignity and autonomy of the patient, and is in the spirit”

Source location

Response from Birmingham and Solihull Mental Health NHS Foundation Trust
Page 2 · response
Published 9 August 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Appoint and deploy a newly created Urgent Care Team Manager role to provide closer, tailored team and individual staff supervision.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 August 2024.
  2. 2

    Arrange focused meetings with Psychiatric Decisions Unit and Urgent Care Centre staff to discuss investigation and inquest findings and improve assessment and management practice.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 9 August 2024.
  3. 3

    Deliver a reflective session for Urgent Care Centre and Psychiatric Decisions Unit staff addressing risks, communication and barriers to documentation.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 August 2024.
  4. 4

    Share investigation and inquest findings with urgent-care staff through the Clinical Governance Committee.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 August 2024.
  5. 5

    Provide further risk-assessment training for staff identified as needing it through individual assessment or supervision.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 9 August 2024.
  6. 6

    Establish monthly multidisciplinary Risk Huddles, including a psychologist, to develop and review 5P risk formulations and management plans.

    Stated by Birmingham and Solihull Mental Health NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 9 August 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Appoint and deploy a newly created Urgent Care Team Manager role to provide closer, tailored team and individual staff supervision.

Verbatim wording from the response

“Since Mr Lavin’s death, we have appointed to a newly-created post of Urgent Care Team Manager (Band 8A nurse) who will be able to provide closer and tailored supervision to our staff, both as a team and individually.”

Source location

Response from Birmingham and Solihull Mental Health NHS Foundation Trust
Page 2 · response
Published 9 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Arrange focused meetings with Psychiatric Decisions Unit and Urgent Care Centre staff to discuss investigation and inquest findings and improve assessment and management practice.

Verbatim wording from the response

“The findings of the investigation into the Mr Lavin’s death and the inquest have been shared with staff in urgent care in our Clinical Governance Committee meeting. In addition, we will also arrange focussed meetings with staff in the PDU and Urgent Care Centre to discuss the findings further, in order to promote better understanding and working so as to improve the quality and safety of patient assessment and management in so far as is possible.”

Source location

Response from Birmingham and Solihull Mental Health NHS Foundation Trust
Page 2 · response
Published 9 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver a reflective session for Urgent Care Centre and Psychiatric Decisions Unit staff addressing risks, communication and barriers to documentation.

Verbatim wording from the response

“We do however acknowledge that communication could be improved through improvements in relation to documentation and therefore we also have a reflective session for the staff in the Urgent Care Centre (which includes the Psychiatric Decisions Unit (PDU)] to further explore the staff members’ thoughts and feelings around various issues including risks and any actual and perceived barriers that may be faced. This took place on 16 September 2024.”

Source location

Response from Birmingham and Solihull Mental Health NHS Foundation Trust
Page 1 · response
Published 9 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share investigation and inquest findings with urgent-care staff through the Clinical Governance Committee.

Verbatim wording from the response

“The findings of the investigation into the Mr Lavin’s death and the inquest have been shared with staff in urgent care in our Clinical Governance Committee meeting. In addition, we will also arrange focussed meetings with staff in the PDU and Urgent Care Centre to discuss the findings further, in order to promote better understanding and working so as to improve the quality and safety of patient assessment and management in so far as is possible.”

Source location

Response from Birmingham and Solihull Mental Health NHS Foundation Trust
Page 2 · response
Published 9 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide further risk-assessment training for staff identified as needing it through individual assessment or supervision.

Verbatim wording from the response

“Consequently in response to your concerns the Trust have carefully considered the additional ways in which we can assure that staff are carefully considering risk on a case-by-case basis. Meetings have been undertaken with the Executive Medical Director, Deputy Medical Director, Clinical Director for the area and, other key Senior leaders to discuss this area of improvement. We have agreed that the action points noted above will also address this area of concern. In addition, further Risk Assessment training is available for any staff that may need it (identified by the individual and/ or in supervision).”

Source location

Response from Birmingham and Solihull Mental Health NHS Foundation Trust
Page 2 · response
Published 9 August 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish monthly multidisciplinary Risk Huddles, including a psychologist, to develop and review 5P risk formulations and management plans.

Verbatim wording from the response

“With the above in mind, we will be setting up regular Risk Huddles which will include the psychologist, which will be on a monthly basis (the frequency can be increased if the need arises). Risk huddles proactively manage quality and safety, enabling teams to focus on developing / reviewing risk formulation using the 5P's (Presenting, Predisposing, Perpetuating, Participating, Protective) model and formulate plans for service users. The aim is to raise the understanding and quality of risk formulations. Comprehensive risk formulation consistently improves quality of care and risk management of patients.”

Source location

Response from Birmingham and Solihull Mental Health NHS Foundation Trust
Page 1 · response
Published 9 August 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026