PFD report

Roy CAMPBELL · Prevention of Future Deaths report

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Issued 9 Mar 2020•Worcestershire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
3

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised3

  1. Failure to properly carry out environmental checks for ward escape routes
    Part of recurring concern: Failure to reliably prevent patient escape from wards
  2. Failure to enshrine environmental checks in Trust policy and mandatory ward-staff training
    Part of recurring concern: Failure to reliably prevent patient escape from wards
  3. Failure to provide an adequate system for identifying visitors leaving wards
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Procure and install electronic visitor-identification systems across the Trust’s Worcestershire and Herefordshire wards and rehabilitation units.

    Stated by Herefordshire and Worcestershire Health and Care NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 March 2020.
  2. Action

    Implement ward-specific environmental checklists and procedures as Trust policy, including shift-start and shift-end nurse-in-charge checks and joint handover checks.

    Stated by Herefordshire and Worcestershire Health and Care NHS TrustStated completedThe respondent said that this action was complete when they made their response on 19 March 2020.
  3. Action

    Train ward staff on the ward-specific environmental checklists and policy through new-starter induction and existing-staff supervision sessions.

    Stated by Herefordshire and Worcestershire Health and Care NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 March 2020.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    A single environmental checklist cannot safely be used across all wards because each ward has different environmental factors and risks.

    Stated by Herefordshire and Worcestershire Health and Care NHS TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to properly carry out environmental checks for ward escape routes

Wider context from the report

“(3) During the inquest I also heard evidence that environmental checks, introduced by Athelon ward to try to identify and remedy any means by which a determined patient could try to leave the secure confines of the ward, were not being carried out properly at the time of these events, and are still not enshrined in Trust policy, thereby ensuing staff receive mandatory training on it. I was concerned to be told that, only after evidence in this inquest was heard on Monday 2 March 2020, the current form being used to record such checks was revised and staff on both Athelon and Holt wards were instructed to start using it. I was surprised that these revisions were made at such a late stage, when the information given in evidence which led to those revisions must have been available to the Trust some time ago. I am also informed that it would take at least a further 2 months for the proper completion of this form to be enshrined into Trust policy. (4) I am concerned that, unless and until these environmental checks become the subject both of Trust policy and of mandatory training for all ward staff, there remains a risk that the means by which a vulnerable patient might try to leave the confines of a ward may not be identified in time. If that patient were to be elderly and/or physically compromised, as Mr. Campbell was, this will lead to an increased risk of death in any such patient. ”

Is this part of a recurring concern?

Yes — Failure to reliably prevent patient escape from wards.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to enshrine environmental checks in Trust policy and mandatory ward-staff training

Wider context from the report

“(3) During the inquest I also heard evidence that environmental checks, introduced by Athelon ward to try to identify and remedy any means by which a determined patient could try to leave the secure confines of the ward, were not being carried out properly at the time of these events, and are still not enshrined in Trust policy, thereby ensuing staff receive mandatory training on it. I was concerned to be told that, only after evidence in this inquest was heard on Monday 2 March 2020, the current form being used to record such checks was revised and staff on both Athelon and Holt wards were instructed to start using it. I was surprised that these revisions were made at such a late stage, when the information given in evidence which led to those revisions must have been available to the Trust some time ago. I am also informed that it would take at least a further 2 months for the proper completion of this form to be enshrined into Trust policy. (4) I am concerned that, unless and until these environmental checks become the subject both of Trust policy and of mandatory training for all ward staff, there remains a risk that the means by which a vulnerable patient might try to leave the confines of a ward may not be identified in time. If that patient were to be elderly and/or physically compromised, as Mr. Campbell was, this will lead to an increased risk of death in any such patient. ”

Is this part of a recurring concern?

Yes — Failure to reliably prevent patient escape from wards.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide an adequate system for identifying visitors leaving wards

Wider context from the report

“(1) During the inquest, I heard evidence from ████████ who conducted the Trust's own investigation into this incident that, not long after Mr. Campbell's death, the Trust had introduced a visitor book system for use in the relevant wards at Newtown Hospital. It was originally thought by the Trust that this system would have been sufficient to prevent patients leaving a ward as Mr. Campbell had done. It was not until evidence was given at the first (aborted) inquest into Mr. Campbell's death in October 2019, however, that the Trust came to the view that this system was inadequate, and further work was carried out which came up with a solution involving the use of an electronic system which will use photographs to identify whether a person who wishes to leave the ward has previously been admitted as a visitor. I am told that, whilst the business case for the proposed new system has been submitted, approval is awaited for it can be implemented. (2) I therefore remain concerned that, unless and until such a system has been approved and put in place, there remains a risk of detained patients absconding from wards at Newtown Hospital and, if elderly and/or physically compromised as Mr. Campbell was, an increased risk of death in any such patient. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Procure and install electronic visitor-identification systems across the Trust’s Worcestershire and Herefordshire wards and rehabilitation units.

Verbatim wording from the response

“1) During the inquest, I heard evidence from ████████, who conducted the trust’s own investigation into this incident that, not long after Mr Campbell’s death, the trust had introduced a visitor book system for use at the relevant wards at Newtown Hospital. It was originally thought by the trust that this system would be sufficient to prevent patients leaving the ward as Mr Campbell had done. It was not until evidence was given at the first (aborted) inquest into Mr Campbell’s death in October 2019, however, that the trust came to the view that this system was inadequate, and further work was done, which came up with a solution involving the use of an electronic system, which will use photographs to identify whether a person wishing to leave the ward, had previously been admitted as a visitor.”

Source location

2020-0059-Response-from-Worcestershire-Health-and-Care-NHS-Trust_Redacted
Page 1 · response
Published 19 March 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement ward-specific environmental checklists and procedures as Trust policy, including shift-start and shift-end nurse-in-charge checks and joint handover checks.

Verbatim wording from the response

“The form which had been introduced in October 2019 was further amended by the Ward Manager, who was present at Court on Monday 2nd March 2020, and approved by a senior manager within the trust, that same day. By the morning of Tuesday 3rd March 2020, the new amended form had been sent to Athelon Ward, and New Haven ward (a specialist dementia care unit) and staff had been instructed to use the new form with immediate effect.”

Source location

2020-0059-Response-from-Worcestershire-Health-and-Care-NHS-Trust_Redacted
Page 3 · response
Published 19 March 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train ward staff on the ward-specific environmental checklists and policy through new-starter induction and existing-staff supervision sessions.

Verbatim wording from the response

“In relation to training, the Trust have very specific general mandatory training which is covered across all services. It would not be appropriate to include the training on the environmental forms as part of the trusts mandatory training. Nor would it be possible to add it to the general list of mandatory training due to the differing nature of the forms.”

Source location

2020-0059-Response-from-Worcestershire-Health-and-Care-NHS-Trust_Redacted
Page 3 · response
Published 19 March 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

A single environmental checklist cannot safely be used across all wards because each ward has different environmental factors and risks.

Verbatim wording from the response

“This form and procedure has now been enshrined into policy, and a copy of the updated policy is enclosed herewith for your consideration. You will note that there are several different environmental checklists in the appendix to the policy. As each ward under the control of the trust has different environmental factors and risks, it is not possible, or safe, to have one single form for all wards. Therefore, as it is now trust policy to use the forms, different forms have been introduced for each ward, which are relevant for the potential risks on that particular ward.”

Source location

2020-0059-Response-from-Worcestershire-Health-and-Care-NHS-Trust_Redacted
Page 3 · response
Published 19 March 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Environmental-checklist training cannot be added to general mandatory training because ward forms differ; it will instead be covered through induction and supervision.

Verbatim wording from the response

“In relation to training, the Trust have very specific general mandatory training which is covered across all services. It would not be appropriate to include the training on the environmental forms as part of the trusts mandatory training. Nor would it be possible to add it to the general list of mandatory training due to the differing nature of the forms.”

Source location

2020-0059-Response-from-Worcestershire-Health-and-Care-NHS-Trust_Redacted
Page 3 · response
Published 19 March 2020

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026