PFD report

Michelle DAWES · Prevention of Future Deaths report

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Issued 24 Apr 2026•Black Country

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised2

  1. Failure to implement and embed identified patient-safety changes swiftly and effectively
    Part of recurring concern: Failure to implement identified safety actions
  2. Lack of interim measures while identified patient-safety changes are being implemented
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Incorporate incident learning into resident and registrar doctor induction and clinical supervisor discussions.

    Stated by Walsall Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 19 June 2026.
  2. Action

    Complete consultation and implementation of the amended specialty-transfer policy, including enhanced review and escalation for patients waiting seven or more days.

    Stated by Walsall Healthcare NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 19 June 2026.
  3. Action

    Operate a formal urgency- and clinical-need-based referral process for transferring patients to specialty wards.

    Stated by Walsall Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 19 June 2026.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Existing senior escalation, operational oversight, communication and specialist referral arrangements provide immediate safety controls while longer-term changes are embedded.

    Stated by Walsall Healthcare NHS TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to implement and embed identified patient-safety changes swiftly and effectively

Wider context from the report

“1. I am concerned about the fact that the Trust accept there were missed opportunities and delays in the care provided to Mrs Dawes and despite the fact they have identified changes required to improve the care being delivered to their patients, those changes are yet to be implemented and embedded at the Trust. 2. The failure to take swift action to implement change undermines the process of identifying learning from deaths, there is little point knowing what needs to be done to improve patient safety if steps are not taken to implement those changes swiftly and effectively. 3. In this case we are nine months after Mrs Dawes’ death and the evidence heard at inquest was that it could take another three months to implement the changes required. I am concerned that it is going to take the Trust a period of twelve months to implement the changes identified as required as a result of Mrs Dawes’ death and that the risk of future deaths continues in the absence of any interim measures being put in place. ”

Is this part of a recurring concern?

Yes — Failure to implement identified safety actions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of interim measures while identified patient-safety changes are being implemented

Wider context from the report

“1. I am concerned about the fact that the Trust accept there were missed opportunities and delays in the care provided to Mrs Dawes and despite the fact they have identified changes required to improve the care being delivered to their patients, those changes are yet to be implemented and embedded at the Trust. 2. The failure to take swift action to implement change undermines the process of identifying learning from deaths, there is little point knowing what needs to be done to improve patient safety if steps are not taken to implement those changes swiftly and effectively. 3. In this case we are nine months after Mrs Dawes’ death and the evidence heard at inquest was that it could take another three months to implement the changes required. I am concerned that it is going to take the Trust a period of twelve months to implement the changes identified as required as a result of Mrs Dawes’ death and that the risk of future deaths continues in the absence of any interim measures being put in place. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Incorporate incident learning into resident and registrar doctor induction and clinical supervisor discussions.

Verbatim wording from the response

“• Learning incorporated into the Resident and Registrar doctors’ induction and clinical supervisor discussions.”

Source location

Response from Walsall Healthcare NHS Trust
Page 8 · response
Published 19 June 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete consultation and implementation of the amended specialty-transfer policy, including enhanced review and escalation for patients waiting seven or more days.

Verbatim wording from the response

“Following learning from Mrs Dawes’ death we are acting on the principles of the right patient being cared for in the right clinical area and we have introduced a new formal process of patient referrals to specialty ward areas – based on urgency and clinical need. An amendment to the policy has been developed and is in draft format (whilst consultation process is completed).”

Source location

Response from Walsall Healthcare NHS Trust
Page 6 · response
Published 19 June 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a formal urgency- and clinical-need-based referral process for transferring patients to specialty wards.

Verbatim wording from the response

“Following learning from Mrs Dawes’ death we are acting on the principles of the right patient being cared for in the right clinical area and we have introduced a new formal process of patient referrals to specialty ward areas – based on urgency and clinical need. An amendment to the policy has been developed and is in draft format (whilst consultation process is completed).”

Source location

Response from Walsall Healthcare NHS Trust
Page 6 · response
Published 19 June 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen the pleural procedures policy with senior escalation, competency-based referral routes, and guidance for bleeding risks and coagulopathy.

Verbatim wording from the response

“A Standard Operating Procedure (SOP) aligned with the British Thoracic Society guidance ensuring clear escalation and senior involvement was already in place; following review of the incident learning has been undertaken since Mrs Dawes’s death. This means that amendments to the policy to further strengthen practice in undertaking pleural effusion drainage, has been carried out with the aim and objective being to ensure clear escalation and senior involvement, an amendment has been made to the policy to include guidance on pleural procedures when there is bleeding risk due to medications or coagulopathy (reference page 9 and 10 of the policy).”

Source location

Response from Walsall Healthcare NHS Trust
Page 3 · response
Published 19 June 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing senior escalation, operational oversight, communication and specialist referral arrangements provide immediate safety controls while longer-term changes are embedded.

Verbatim wording from the response

“3. Delays in implementation and lack of interim safety measures, leading to ongoing risk | Immediate senior escalation routes (ED Consultants, GIM rota, ICU team).”

Source location

Response from Walsall Healthcare NHS Trust
Page 3 · response
Published 19 June 2026

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Distribute ward and department posters explaining pleural service availability and access routes.

    Stated by Walsall Healthcare NHS TrustStated completedThe respondent said that this action was complete when they made their response on 19 June 2026.
  2. 2

    Participate annually in the British Thoracic Society National Audit of Pleural Procedures.

    Stated by Walsall Healthcare NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 19 June 2026.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Distribute ward and department posters explaining pleural service availability and access routes.

Verbatim wording from the response

“• Poster created to advertise the plural services supported by our illustrations department. This poster has been delivered to all wards and departments. Increasing staff knowledgebase of the availability of the pleural service and how to access this service.”

Source location

Response from Walsall Healthcare NHS Trust
Page 8 · response
Published 19 June 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Participate annually in the British Thoracic Society National Audit of Pleural Procedures.

Verbatim wording from the response

“3. 9.0 Audit Process The Trust will participate annually in the BTS National Audit of Pleural Procedures. The standards measured are those set out by the BTS Pleural Disease guideline and Medical Procedures statement (2023) and ICB, on which this policy has been based. This audit tool can be found within appendix 19.”

Source location

Response from Walsall Healthcare NHS Trust
Page 4 · response
Published 19 June 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026