PFD report

Greta Mary Ann Lewis · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 17 Jun 2025•Devon, Plymouth and Torbay

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
13

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Gap in availability of thrombectomy emergency procedures for patients with severe stroke in the South West
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Action

    Conduct follow-up visits to comprehensive stroke centres to assess uptake of recommended thrombectomy-access improvements.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 30 June 2025.
  2. Action

    Regularly review thrombectomy service improvements and seek assurance through the Regional Clinical Network.

    Stated by NHS EnglandStated completedThe respondent said that this action was complete when they made their response on 30 June 2025.
  3. Action

    Work with University Hospitals Plymouth NHS Trust to establish a 24/7 thrombectomy service, targeted to become functional from 1 November 2025.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 30 June 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.3

  1. Position

    Trusts in each region are responsible for providing stroke thrombectomy services, rather than NHS England.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Gap in availability of thrombectomy emergency procedures for patients with severe stroke in the South West

Wider context from the report

“The concerns relate to the provision of the thrombectomy procedure to patients suffering with a stroke in the South West. (1) The evidence revealed that there is a gap in the availability of the time critical and potentially lifesaving thrombectomy emergency procedure to patients that have suffered a severe stroke in the South West. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct follow-up visits to comprehensive stroke centres to assess uptake of recommended thrombectomy-access improvements.

Verbatim wording from the response

“Each CSC was given a list of recommended actions in order to improve access to thrombectomy, focusing on pre-hospital video triage, ensuring timely diagnostic pathways, encouraging training for non-INRs and optimising all training opportunities generally to increase the workforce, developing repatriation policies to ensure that centres always have free beds, collaborating between units, and data accuracy. 12 CSCs have received second visits during 2025, to reflect on the uptake of actions.”

Source location

Response from NHS England
Page 2 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Regularly review thrombectomy service improvements and seek assurance through the Regional Clinical Network.

Verbatim wording from the response

“The regional team regularly reviews and seeks assurance on the improvements in the service through its Regional Clinical Network, and is working with University Hospitals Plymouth NHS Trust to establish a 24/7 thrombectomy service, to be functional from 1 November 2025. To support this, there are multiple clinical improvement projects underway that will include training in diagnostics, pre-hospital video triage and improved clinical and ambulance pathways.”

Source location

Response from NHS England
Page 3 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with University Hospitals Plymouth NHS Trust to establish a 24/7 thrombectomy service, targeted to become functional from 1 November 2025.

Verbatim wording from the response

“The regional team regularly reviews and seeks assurance on the improvements in the service through its Regional Clinical Network, and is working with University Hospitals Plymouth NHS Trust to establish a 24/7 thrombectomy service, to be functional from 1 November 2025. To support this, there are multiple clinical improvement projects underway that will include training in diagnostics, pre-hospital video triage and improved clinical and ambulance pathways.”

Source location

Response from NHS England
Page 3 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct site visits to every English comprehensive stroke centre and provide jointly agreed measurable improvement actions.

Verbatim wording from the response

“I would also like to advise you that, alongside the national quality improvement programme, further work to ensure the ongoing service development of mechanical thrombectomy services has been supported by a programme of NHS England site visits, led personally by my predecessor ████████ and our National Clinical Director for Stroke Medicine, ████████. During 2024, they visited every CSC in England to understand the local barriers and successes, support quality improvement, bring together the wider thrombectomy stakeholders to discuss collaborative opportunities and provide specific, jointly agreed, measurable actions for each centre.”

Source location

Response from NHS England
Page 2 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Carry out clinical improvement projects covering diagnostic training, pre-hospital video triage, and clinical and ambulance pathways.

Verbatim wording from the response

“The regional team regularly reviews and seeks assurance on the improvements in the service through its Regional Clinical Network, and is working with University Hospitals Plymouth NHS Trust to establish a 24/7 thrombectomy service, to be functional from 1 November 2025. To support this, there are multiple clinical improvement projects underway that will include training in diagnostics, pre-hospital video triage and improved clinical and ambulance pathways.”

Source location

Response from NHS England
Page 3 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the thrombectomy credentialing programme, including training and supporting non-interventional radiologists to address workforce gaps.

Verbatim wording from the response

“Since January 2021, the national stroke programme has been engaging with the General Medical Council (GMC) and Royal College of Radiologists to support the development of a thrombectomy credentialing programme, including enabling non-INRs, such as Neurosurgeons, Stroke Physicians and Cardiologists, to be trained and supported to perform thrombectomy and address the workforce gap. The GMC credential was published in June 2023. A substantial amount of revenue funding has since been made available to deliver the credentialing programme and the first cohort of trainees have already been enrolled and started the credential. The trainees are completing the credential alongside their full-time NHS employment in their main speciality, but it is hoped that some will be signed off within the next year.”

Source location

Response from NHS England
Page 2 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish and establish the thrombectomy credential for non-interventional radiologists to expand the specialist workforce.

Verbatim wording from the response

“Since January 2021, the national stroke programme has been engaging with the General Medical Council (GMC) and Royal College of Radiologists to support the development of a thrombectomy credentialing programme, including enabling non-INRs, such as Neurosurgeons, Stroke Physicians and Cardiologists, to be trained and supported to perform thrombectomy and address the workforce gap. The GMC credential was published in June 2023. A substantial amount of revenue funding has since been made available to deliver the credentialing programme and the first cohort of trainees have already been enrolled and started the credential. The trainees are completing the credential alongside their full-time NHS employment in their main speciality, but it is hoped that some will be signed off within the next year.”

Source location

2025-0304 Response from NHS England
Page 2 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Regularly review thrombectomy service improvements and seek assurance through the Regional Clinical Network.

Verbatim wording from the response

“The regional team regularly reviews and seeks assurance on the improvements in the service through its Regional Clinical Network, and is working with University Hospitals Plymouth NHS Trust to establish a 24/7 thrombectomy service, to be functional from 1 November 2025. To support this, there are multiple clinical improvement projects underway that will include training in diagnostics, pre-hospital video triage and improved clinical and ambulance pathways.”

Source location

2025-0304 Response from NHS England
Page 3 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver the funded thrombectomy credentialing programme, including enrolling and training the first cohort of trainees.

Verbatim wording from the response

“Since January 2021, the national stroke programme has been engaging with the General Medical Council (GMC) and Royal College of Radiologists to support the development of a thrombectomy credentialing programme, including enabling non-INRs, such as Neurosurgeons, Stroke Physicians and Cardiologists, to be trained and supported to perform thrombectomy and address the workforce gap. The GMC credential was published in June 2023. A substantial amount of revenue funding has since been made available to deliver the credentialing programme and the first cohort of trainees have already been enrolled and started the credential. The trainees are completing the credential alongside their full-time NHS employment in their main speciality, but it is hoped that some will be signed off within the next year.”

Source location

2025-0304 Response from NHS England
Page 2 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Visit comprehensive stroke centres, identify barriers, support quality improvement, convene stakeholders and agree measurable improvement actions.

Verbatim wording from the response

“I would also like to advise you that, alongside the national quality improvement programme, further work to ensure the ongoing service development of mechanical thrombectomy services has been supported by a programme of NHS England site visits, led personally by my predecessor ████████ and our National Clinical Director for Stroke Medicine, ████████. During 2024, they visited every CSC in England to understand the local barriers and successes, support quality improvement, bring together the wider thrombectomy stakeholders to discuss collaborative opportunities and provide specific, jointly agreed, measurable actions for each centre.”

Source location

2025-0304 Response from NHS England
Page 2 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with University Hospitals Plymouth NHS Trust to establish a 24/7 thrombectomy service, supported by diagnostic, triage, training and clinical-pathway improvement projects.

Verbatim wording from the response

“The regional team regularly reviews and seeks assurance on the improvements in the service through its Regional Clinical Network, and is working with University Hospitals Plymouth NHS Trust to establish a 24/7 thrombectomy service, to be functional from 1 November 2025. To support this, there are multiple clinical improvement projects underway that will include training in diagnostics, pre-hospital video triage and improved clinical and ambulance pathways.”

Source location

2025-0304 Response from NHS England
Page 3 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Trusts in each region are responsible for providing stroke thrombectomy services, rather than NHS England.

Verbatim wording from the response

“Stroke thrombectomy services are now a delegated specialised service and, since 1 April 2024, NHS Devon Integrated Care Board (ICB) has been the responsible commissioner for the Devon region, rather than NHS England. Whilst NHS England was previously responsible for commissioning (funding) stroke thrombectomy services, the responsibility for providing this service rests with the Trusts in each region.”

Source location

Response from NHS England
Page 1 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS Devon Integrated Care Board is responsible for commissioning stroke thrombectomy services in Devon.

Verbatim wording from the response

“Stroke thrombectomy services are now a delegated specialised service and, since 1 April 2024, NHS Devon Integrated Care Board (ICB) has been the responsible commissioner for the Devon region, rather than NHS England. Whilst NHS England was previously responsible for commissioning (funding) stroke thrombectomy services, the responsibility for providing this service rests with the Trusts in each region.”

Source location

Response from NHS England
Page 1 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Regional NHS Trusts are responsible for providing stroke thrombectomy services.

Verbatim wording from the response

“Stroke thrombectomy services are now a delegated specialised service and, since 1 April 2024, NHS Devon Integrated Care Board (ICB) has been the responsible commissioner for the Devon region, rather than NHS England. Whilst NHS England was previously responsible for commissioning (funding) stroke thrombectomy services, the responsibility for providing this service rests with the Trusts in each region.”

Source location

2025-0304 Response from NHS England
Page 1 · response
Published 30 June 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Discuss Prevention of Future Deaths reports through the Regulation 28 Working Group and share relevant learning across national and regional NHS services.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 30 June 2025.
  2. 2

    Discuss Prevention of Future Deaths reports through the Regulation 28 Working Group and share relevant learning across national and regional NHS services.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 30 June 2025.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    NHS Devon Integrated Care Board is responsible for commissioning stroke thrombectomy services in Devon.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss Prevention of Future Deaths reports through the Regulation 28 Working Group and share relevant learning across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on the national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of Greta, are shared across the NHS at both a national and regional level and helps us to pay close attention to any emerging trends that may require further review and action.”

Source location

Response from NHS England
Page 3 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss Prevention of Future Deaths reports through the Regulation 28 Working Group and share relevant learning across national and regional NHS services.

Verbatim wording from the response

“I would also like to provide further assurances on the national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of Greta, are shared across the NHS at both a national and regional level and helps us to pay close attention to any emerging trends that may require further review and action.”

Source location

2025-0304 Response from NHS England
Page 3 · response
Published 30 June 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NHS Devon Integrated Care Board is responsible for commissioning stroke thrombectomy services in Devon.

Verbatim wording from the response

“Stroke thrombectomy services are now a delegated specialised service and, since 1 April 2024, NHS Devon Integrated Care Board (ICB) has been the responsible commissioner for the Devon region, rather than NHS England. Whilst NHS England was previously responsible for commissioning (funding) stroke thrombectomy services, the responsibility for providing this service rests with the Trusts in each region.”

Source location

2025-0304 Response from NHS England
Page 1 · response
Published 30 June 2025

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
1/1

Data last updated 7 September 2026