PFD report

Hannah Elizabeth Browning · Prevention of Future Deaths report

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Issued 13 Apr 2021•North Wales (East and Central)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
4

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure to make every possible effort to contact people under mental health care after credible indications of an immediate risk of harm
    Part of recurring concern: Failure to provide timely continuing mental health reviews and follow-upPart of recurring concern: Failure to reliably locate people at immediate risk of suicide or self-harm
  2. Inadequate arrangements to protect people under mental health care after indications of an immediate risk of harm
    Part of recurring concern: Failure to reliably follow up identified mental-health safety concerns
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Develop a social work checklist guiding risk assessment, escalation, communication, recording and crisis planning for mental health and duty cases.

    Stated by Betsi Cadwaladr University LHB and Wrexham County Borough Council Social Services departmentStated completedThe respondent said that this action was complete when they made their response on 14 April 2021.
  2. Action

    Disseminate the checklist and safety-huddle procedures to Community Mental Health Team social work staff.

    Stated by Betsi Cadwaladr University LHB and Wrexham County Borough Council Social Services departmentStated completedThe respondent said that this action was complete when they made their response on 14 April 2021.
  3. Action

    Develop Local Authority mental health, escalation, risk-management, pathway, and reporting and recording policies and procedures, including crisis planning.

    Stated by Betsi Cadwaladr University LHB and Wrexham County Borough Council Social Services departmentStated plannedThe respondent said that this action was planned when they made their response on 14 April 2021.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to make every possible effort to contact people under mental health care after credible indications of an immediate risk of harm

Wider context from the report

“That despite giving an indication of an immediate and fixed plan to harm herself, which she then acted upon, the Mental Health Services made inadequate arrangements to protect her and made no attempt to contact her to either seek to ensure her safety or to advise her of the intention to review her case at an MDT five days later and to reinforce the interim options available to her in crisis. Despite hearing evidence at the inquest of the steps taken by BCUHB and WCBC (who act in partnership for the provision of Mental Health Services) to improve the service, I was not provided with any assurances as to measures which had or could be taken to ensure that every possible effort is made to contact a person under their care, who has communicated a credible indication of an immediate risk of harm to themselves. ”

Is this part of a recurring concern?

Yes — Failure to provide timely continuing mental health reviews and follow-up; Failure to reliably locate people at immediate risk of suicide or self-harm.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate arrangements to protect people under mental health care after indications of an immediate risk of harm

Wider context from the report

“That despite giving an indication of an immediate and fixed plan to harm herself, which she then acted upon, the Mental Health Services made inadequate arrangements to protect her and made no attempt to contact her to either seek to ensure her safety or to advise her of the intention to review her case at an MDT five days later and to reinforce the interim options available to her in crisis. Despite hearing evidence at the inquest of the steps taken by BCUHB and WCBC (who act in partnership for the provision of Mental Health Services) to improve the service, I was not provided with any assurances as to measures which had or could be taken to ensure that every possible effort is made to contact a person under their care, who has communicated a credible indication of an immediate risk of harm to themselves. ”

Is this part of a recurring concern?

Yes — Failure to reliably follow up identified mental-health safety concerns.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a social work checklist guiding risk assessment, escalation, communication, recording and crisis planning for mental health and duty cases.

Verbatim wording from the response

“Actions to Date – development of a checklist. (Please see Checklist attached as Appendix 1)”

Source location

2021-0106-Response-from-Wrexham-County-Borough-Council
Page 1 · response
Published 14 April 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate the checklist and safety-huddle procedures to Community Mental Health Team social work staff.

Verbatim wording from the response

“All of the above actions have been shared with the Community Mental Health Team Social work team manager who has disseminated these to all social work staff within the team. In addition to the above actions the below actions are planned over the time period identified below.”

Source location

2021-0106-Response-from-Wrexham-County-Borough-Council
Page 3 · response
Published 14 April 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop Local Authority mental health, escalation, risk-management, pathway, and reporting and recording policies and procedures, including crisis planning.

Verbatim wording from the response

“Actions Planned for development over the next 6-9 months include:”

Source location

2021-0106-Response-from-Wrexham-County-Borough-Council
Page 3 · response
Published 14 April 2021

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an additional 4:30pm safety huddle to review heightened risks, minute actions, coordinate out-of-hours mitigation and escalate unresolved risks.

Verbatim wording from the response

“4. BCUHB implementation of an additional Safety huddle. A morning safety huddle is already in place, BCUHB have developed a further safety huddle at the end of each day (4.30pm) which::”

Source location

2021-0106-Response-from-Wrexham-County-Borough-Council
Page 2 · response
Published 14 April 2021

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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026