PFD report

Francis Mortimer LANGLEY · Prevention of Future Deaths report

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Issued 4 Sep 2017•Wiltshire and Swindon

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
1

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised3

  1. Failure to engage bedrails for patients with immobility, paralysis and involuntary movements despite bed-fall risk
    Part of recurring concern: Unreliable bedrail safety controls
  2. Failure to assess bed-fall risk independently of a prior fall from bed
    Part of recurring concern: Unreliable bedrail safety controls
  3. Failure of bed-fall risk assessments to provide consistent and coherent answers
    Part of recurring concern: Inadequate control of falls risksPart of recurring concern: Unreliable bedrail safety controls
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Implement personalised nursing care plan documentation, including bed-rail and falls assessments, across all inpatient areas.

    Stated by Great Western Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 2 October 2017.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Automatic bed rails will not be adopted because each patient requires an individual assessment, including paralysis or partial paralysis.

    Stated by Great Western Hospitals NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to engage bedrails for patients with immobility, paralysis and involuntary movements despite bed-fall risk

Wider context from the report

“As part of the evidence when there is a fall in hospital (and I understand that SWICC is now part of Great Western Hospital hence I am writing to you). I always look at the risk assessments. For ease of reference I have enclosed with this letter marked A, a copy of the earliest assessment that I can on file dated 14 December 2016 in Great Western Hospital format which as you will see in response to the question as to whether or not the patient was admitted due to the fall or has fallen since admission and is at the risk of falling again the response is "Yes", although the ultimate decision was not to engage bed safety rails. As already stated Francis was transferred to SWICC on 30 January 2017 and I have been supplied with a screen dump image marked B showing the two assessments carried out on 30 January and 12 February 2017. The style is very different to the Great Western Hospital approach and in conjunction with this I have regard to a statement from ████████ who was Forest Ward Manager at the relevant time marked C. You will see at the bottom of his statement that the reason safety bedrails were not engaged is the fact that Francis did not have a history of falls from bed. I have to say that I am somewhat concerned and found the questions raised by the SWICC assessment and responses to be contradictory. By way of example I will refer you to the assessment that was carried out on 12 February a few days before the fall from bed on 17 February 2017. In response to the question as to whether or not Francis was at risk from falls from bed the answer was “Yes and No”. In relation to whether or not the patient could injure themselves against the rails due to spasms or uncontrolled movements, the answer was “Yes” yet in response to Does the patient have any behaviour that may interfere with the correct use of the safety rails the answer was “No”. The latter two responses to me contradict each other. Francis was noted that he would have been compliant with the use of safety rails. I have dealt with many cases whereby patients have fallen from their bed or chairs or simply collapsed whilst on the ward resulting in that patient sustaining a head injury from which they have died. To me given Francis’ immobility and the fact that he was in a condition with lower limb paralysis that was essentially alien to him and which involved involuntary movements I am concerned that when assessing the risk as to why safety rails were not engaged in the absence of any mental disorder. I know this is a concern shared by his widow. To me the risk of knocking a lower limb against one of the rails is outweighed by protecting a patient against the risk from falling from a bed and sustaining in particular a serious head injury. In reading the SWICC approach it is almost as if the fact that Francis had not had a fall from bed already predetermines that he is not at risk which to me seems an odd way of risk assessment. I would be grateful if you could please look at the inconsistency that appears to exist between the approach to the use of bedrails on Forest Ward as compared to the rest of Great Western Hospital as I have said the SWICC assessment concerns me in that it is overly complicated and as I have demonstrated has given rise to conflicting answers as part of the assessment process. I would also be grateful for the Trust's consideration in relation to the policy deployed generally when patients suffer whole or partial paralysis as to whether or not automatically those patients should be subject to bedrails. I appreciate it is not entirely black and white but I do find it surprising and I am concerned that bedrails were not engaged as at the 17 February 2017 although as already stated and I wish to emphasise I did not find that the fall contributed to his death. ”

Is this part of a recurring concern?

Yes — Unreliable bedrail safety controls.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to assess bed-fall risk independently of a prior fall from bed

Wider context from the report

“As part of the evidence when there is a fall in hospital (and I understand that SWICC is now part of Great Western Hospital hence I am writing to you). I always look at the risk assessments. For ease of reference I have enclosed with this letter marked A, a copy of the earliest assessment that I can on file dated 14 December 2016 in Great Western Hospital format which as you will see in response to the question as to whether or not the patient was admitted due to the fall or has fallen since admission and is at the risk of falling again the response is "Yes", although the ultimate decision was not to engage bed safety rails. As already stated Francis was transferred to SWICC on 30 January 2017 and I have been supplied with a screen dump image marked B showing the two assessments carried out on 30 January and 12 February 2017. The style is very different to the Great Western Hospital approach and in conjunction with this I have regard to a statement from ████████ who was Forest Ward Manager at the relevant time marked C. You will see at the bottom of his statement that the reason safety bedrails were not engaged is the fact that Francis did not have a history of falls from bed. I have to say that I am somewhat concerned and found the questions raised by the SWICC assessment and responses to be contradictory. By way of example I will refer you to the assessment that was carried out on 12 February a few days before the fall from bed on 17 February 2017. In response to the question as to whether or not Francis was at risk from falls from bed the answer was “Yes and No”. In relation to whether or not the patient could injure themselves against the rails due to spasms or uncontrolled movements, the answer was “Yes” yet in response to Does the patient have any behaviour that may interfere with the correct use of the safety rails the answer was “No”. The latter two responses to me contradict each other. Francis was noted that he would have been compliant with the use of safety rails. I have dealt with many cases whereby patients have fallen from their bed or chairs or simply collapsed whilst on the ward resulting in that patient sustaining a head injury from which they have died. To me given Francis’ immobility and the fact that he was in a condition with lower limb paralysis that was essentially alien to him and which involved involuntary movements I am concerned that when assessing the risk as to why safety rails were not engaged in the absence of any mental disorder. I know this is a concern shared by his widow. To me the risk of knocking a lower limb against one of the rails is outweighed by protecting a patient against the risk from falling from a bed and sustaining in particular a serious head injury. In reading the SWICC approach it is almost as if the fact that Francis had not had a fall from bed already predetermines that he is not at risk which to me seems an odd way of risk assessment. I would be grateful if you could please look at the inconsistency that appears to exist between the approach to the use of bedrails on Forest Ward as compared to the rest of Great Western Hospital as I have said the SWICC assessment concerns me in that it is overly complicated and as I have demonstrated has given rise to conflicting answers as part of the assessment process. I would also be grateful for the Trust's consideration in relation to the policy deployed generally when patients suffer whole or partial paralysis as to whether or not automatically those patients should be subject to bedrails. I appreciate it is not entirely black and white but I do find it surprising and I am concerned that bedrails were not engaged as at the 17 February 2017 although as already stated and I wish to emphasise I did not find that the fall contributed to his death. ”

Is this part of a recurring concern?

Yes — Unreliable bedrail safety controls.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of bed-fall risk assessments to provide consistent and coherent answers

Wider context from the report

“As part of the evidence when there is a fall in hospital (and I understand that SWICC is now part of Great Western Hospital hence I am writing to you). I always look at the risk assessments. For ease of reference I have enclosed with this letter marked A, a copy of the earliest assessment that I can on file dated 14 December 2016 in Great Western Hospital format which as you will see in response to the question as to whether or not the patient was admitted due to the fall or has fallen since admission and is at the risk of falling again the response is "Yes", although the ultimate decision was not to engage bed safety rails. As already stated Francis was transferred to SWICC on 30 January 2017 and I have been supplied with a screen dump image marked B showing the two assessments carried out on 30 January and 12 February 2017. The style is very different to the Great Western Hospital approach and in conjunction with this I have regard to a statement from ████████ who was Forest Ward Manager at the relevant time marked C. You will see at the bottom of his statement that the reason safety bedrails were not engaged is the fact that Francis did not have a history of falls from bed. I have to say that I am somewhat concerned and found the questions raised by the SWICC assessment and responses to be contradictory. By way of example I will refer you to the assessment that was carried out on 12 February a few days before the fall from bed on 17 February 2017. In response to the question as to whether or not Francis was at risk from falls from bed the answer was “Yes and No”. In relation to whether or not the patient could injure themselves against the rails due to spasms or uncontrolled movements, the answer was “Yes” yet in response to Does the patient have any behaviour that may interfere with the correct use of the safety rails the answer was “No”. The latter two responses to me contradict each other. Francis was noted that he would have been compliant with the use of safety rails. I have dealt with many cases whereby patients have fallen from their bed or chairs or simply collapsed whilst on the ward resulting in that patient sustaining a head injury from which they have died. To me given Francis’ immobility and the fact that he was in a condition with lower limb paralysis that was essentially alien to him and which involved involuntary movements I am concerned that when assessing the risk as to why safety rails were not engaged in the absence of any mental disorder. I know this is a concern shared by his widow. To me the risk of knocking a lower limb against one of the rails is outweighed by protecting a patient against the risk from falling from a bed and sustaining in particular a serious head injury. In reading the SWICC approach it is almost as if the fact that Francis had not had a fall from bed already predetermines that he is not at risk which to me seems an odd way of risk assessment. I would be grateful if you could please look at the inconsistency that appears to exist between the approach to the use of bedrails on Forest Ward as compared to the rest of Great Western Hospital as I have said the SWICC assessment concerns me in that it is overly complicated and as I have demonstrated has given rise to conflicting answers as part of the assessment process. I would also be grateful for the Trust's consideration in relation to the policy deployed generally when patients suffer whole or partial paralysis as to whether or not automatically those patients should be subject to bedrails. I appreciate it is not entirely black and white but I do find it surprising and I am concerned that bedrails were not engaged as at the 17 February 2017 although as already stated and I wish to emphasise I did not find that the fall contributed to his death. ”

Is this part of a recurring concern?

Yes — Inadequate control of falls risks; Unreliable bedrail safety controls.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement personalised nursing care plan documentation, including bed-rail and falls assessments, across all inpatient areas.

Verbatim wording from the response

“When Great Western Hospitals took over the management of Swindon Community Healthcare Services, each organisation had their own documentation. As with any partnership it takes time to streamline the documentation. I am pleased to update you that from 1 July 2017 the nursing personalised care plan documentation which is used at GWH has been implemented on Forest and Orchard wards (SWICC). The nursing documentation booklet includes bed rails assessment, falls assessment and a care plan. I am sure you are familiar with this document, but I have included a copy of the four day personalised care plan for your perusal. Seven and 14 day versions are available depending on the time the patient is planned to be an inpatient. The assessments and care plans remain the same but there are more pages of the care plan evaluation for the longer admissions.”

Source location

2017-00240-Response-by-Great-Western-Hospital-NHS-Trust
Page 1 · response
Published 2 October 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Automatic bed rails will not be adopted because each patient requires an individual assessment, including paralysis or partial paralysis.

Verbatim wording from the response

“Consider whether patients who suffer from partial or whole paralysis should automatically have bed rails”

Source location

2017-00240-Response-by-Great-Western-Hospital-NHS-Trust
Page 2 · response
Published 2 October 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026