PFD report

Robert Leighton SMITH · Prevention of Future Deaths report

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Issued 10 Apr 2025•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
6

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Insufficient commissioned capacity for timely mental health therapy support
    Part of recurring concern: Excessive waiting times for NHS mental health servicesPart of recurring concern: Insufficient mental health service capacity for timely patient care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Commission Kooth and Qwell online platforms to provide free, anonymous, clinically supervised mental-health support.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 16 April 2025.
  2. Action

    Explore targeted recruitment, training and retention measures to increase the psychological-therapy workforce.

    Stated by NHS Greater Manchester Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 16 April 2025.
  3. Action

    Review and evolve commissioning practices to better align psychological-therapy provision with population needs.

    Stated by NHS Greater Manchester Integrated Care BoardStated in progressThe respondent said that this action was in progress when they made their response on 16 April 2025.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Commissioned psychological therapy capacity cannot currently meet all identified need because of longstanding underinvestment and financial constraints.

    Stated by NHS Greater Manchester Integrated Care BoardUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient commissioned capacity for timely mental health therapy support

Wider context from the report

“The inquest was told that Mr Leighton –Smith had been assessed as someone who would gain a real benefit from IPT. However he had not started it at the time of his death due to a significant waiting list. This was caused by the demand for the service being far higher than the capacity. The evidence was that at the time of the inquest the waiting time for IPT was on average 12 months. This was due to the ongoing demand against commissioned capacity. The inquest was also told that IPT was not an outlier in relation to its waiting time and that the backlog for all other therapy type services were at a similar level. The consequence of such prolonged waits was that people were having to wait a long time for mental health therapy support that they had been identified as requiring. The Trust GMMH indicated they provided the services they were commissioned to provide but unless the additional services were commissioned they could not increase their provision and waiting lists would remain high. ”

Is this part of a recurring concern?

Yes — Excessive waiting times for NHS mental health services; Insufficient mental health service capacity for timely patient care.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commission Kooth and Qwell online platforms to provide free, anonymous, clinically supervised mental-health support.

Verbatim wording from the response

“• Digital Support commissioned from Kooth and Qwell: We have commissioned online mental health platforms Kooth (for children and young people) and Qwell (for adults), offering free, anonymous, and clinically supervised mental health support. These services expand access to therapeutic support, particularly for those awaiting more intensive interventions.”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 16 April 2025

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore targeted recruitment, training and retention measures to increase the psychological-therapy workforce.

Verbatim wording from the response

“In direct response to these challenges, we are actively developing a long-term strategy to improve access to psychological therapies. This includes:”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 16 April 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and evolve commissioning practices to better align psychological-therapy provision with population needs.

Verbatim wording from the response

“In direct response to these challenges, we are actively developing a long-term strategy to improve access to psychological therapies. This includes:”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 16 April 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use benchmarking to map psychological-therapy provision gaps and inform long-term commissioning plans.

Verbatim wording from the response

“In direct response to these challenges, we are actively developing a long-term strategy to improve access to psychological therapies. This includes:”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 16 April 2025

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Commissioned psychological therapy capacity cannot currently meet all identified need because of longstanding underinvestment and financial constraints.

Verbatim wording from the response

“Recent benchmarking has demonstrated that our commissioned services currently have the capacity to deliver psychological interventions to approximately 14.6% of individuals who require support outside of early intervention services. This figure reflects longstanding systemic underinvestment and financial challenge resulting in capacity limitations within mental health care.”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 16 April 2025

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Provide enhanced community mental-health access during evenings and weekends.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 16 April 2025.
  2. 2

    Operate a dedicated 24/7 mental-health crisis line accessible through NHS 111.

    Stated by NHS Greater Manchester Integrated Care BoardStated completedThe respondent said that this action was complete when they made their response on 16 April 2025.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide enhanced community mental-health access during evenings and weekends.

Verbatim wording from the response

“To mitigate the impact of these service limitations in the short term, especially for individuals in acute distress, we have significantly strengthened community-based crisis support services:”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 16 April 2025

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a dedicated 24/7 mental-health crisis line accessible through NHS 111.

Verbatim wording from the response

“To mitigate the impact of these service limitations in the short term, especially for individuals in acute distress, we have significantly strengthened community-based crisis support services:”

Source location

Response from Greater Manchester Integrated Care Board
Page 2 · response
Published 16 April 2025

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026