PFD report

Shahan Abu Aman · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 30 Sep 2022•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
20

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Failure to verify the most recent clinical observations and PEWS score before discharge
    Part of recurring concern: Unreliable hospital discharge processes
  2. Failure of nursing and paediatric medical staff to communicate factors affecting patients and plans to resolve them before discharge
    Part of recurring concern: Unreliable communication of patient-care information between clinical staff
  3. Pressurised Paediatric Emergency Department environment caused by high patient numbers and severe symptom acuity
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.18

  1. Action

    Expand and promote NHS111 online to improve access to appropriate care.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 10 October 2022.
  2. Action

    Expand and integrate health and care services outside hospital, including urgent community response, frailty and falls services nationwide.

    Stated by Department of Health and Social CareStated in progressThe respondent said that this action was in progress when they made their response on 10 October 2022.
  3. Action

    Add 3,000 virtual ward beds, increasing the total to over 10,000 by autumn.

    Stated by Department of Health and Social CareStated plannedThe respondent said that this action was planned when they made their response on 10 October 2022.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    The incident is considered isolated and not evidence of an inherent systemic process failure.

    Stated by Barts Health NHS TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to verify the most recent clinical observations and PEWS score before discharge

Wider context from the report

“2. The doctor who authorised discharge did not satisfy himself of the most recent set of clinical observations and associated Paediatric Early Warning Sign (PEWS) score prior to discharge. ”

Is this part of a recurring concern?

Yes — Unreliable hospital discharge processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of nursing and paediatric medical staff to communicate factors affecting patients and plans to resolve them before discharge

Wider context from the report

“1. A series of miscommunications between; nursing staff, junior and consultant paediatric medical staff resulted in concerns regarding Aman not being properly considered prior to discharge. Staff relied on assumptions that others understood the factors affecting Aman and had a plan to resolve them, this was not the case. Had effective communication occurred it was unlikely that Aman would have been discharged. ”

Is this part of a recurring concern?

Yes — Unreliable communication of patient-care information between clinical staff.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Pressurised Paediatric Emergency Department environment caused by high patient numbers and severe symptom acuity

Wider context from the report

“3. The Paediatric Emergency Department was particularly busy that evening, with a combination of high patient numbers and severe acuity of symptoms. The accounts provided by Trust witnesses was that this resulted in a pressurised environment and that this was a situation that occurred with an increasing level of frequency over the last two years. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand and promote NHS111 online to improve access to appropriate care.

Verbatim wording from the response

“The plan will also grow the NHS111 clinical workforce, make urgent mental health support universally available in 111 services, and expand and promote NHS111 online to ensure patients can access the right care first time, and only visit A&E when necessary.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand and integrate health and care services outside hospital, including urgent community response, frailty and falls services nationwide.

Verbatim wording from the response

“We are expanding and better joining up health and care outside hospital helping to reduce admissions to A&E, including scaling urgent community response, frailty and falls services across the whole country.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add 3,000 virtual ward beds, increasing the total to over 10,000 by autumn.

Verbatim wording from the response

“We will also make greater use of ‘virtual wards’, with an extra 3,000 virtual ward beds to provide over 10,000 in total by this autumn, allowing patients to be safely monitored and supported towards recovery from the comfort of their own home. Longer term, we will build capacity to allow staff to care for up to 50,000 patients a month this way.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce new approaches to step-down care to reduce delayed hospital discharge.

Verbatim wording from the response

“We are also investing £1.6 billion over the next 2 years to reduce the numbers of beds occupied by patients ready to be discharged. This includes establishing ‘Care transfer hubs’ in every hospital ahead of next winter, alongside new approaches to step-down care.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver 5,000 additional staffed permanent beds and 800 new ambulances to increase urgent and emergency care capacity.

Verbatim wording from the response

“To increase capacity and reduce waits, the plan will deliver 5,000 more staffed, permanent beds this year compared to 2022/23 plans, alongside 800 new ambulances including speciality mental health vehicles. This is backed by £1 billion of dedicated funding.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish Same Day Emergency Care services across every hospital with a major emergency department.

Verbatim wording from the response

“Same Day Emergency Care services will also be in place across every hospital with a major emergency department, helping avoid unnecessary overnight stays in hospital.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make urgent mental health support universally available through NHS111 services.

Verbatim wording from the response

“The plan will also grow the NHS111 clinical workforce, make urgent mental health support universally available in 111 services, and expand and promote NHS111 online to ensure patients can access the right care first time, and only visit A&E when necessary.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Build longer-term virtual ward capacity to support care for up to 50,000 patients monthly.

Verbatim wording from the response

“We will also make greater use of ‘virtual wards’, with an extra 3,000 virtual ward beds to provide over 10,000 in total by this autumn, allowing patients to be safely monitored and supported towards recovery from the comfort of their own home. Longer term, we will build capacity to allow staff to care for up to 50,000 patients a month this way.”

Source location

Response from Department of Health and Social Care
Page 1 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish Care Transfer Hubs in every hospital ahead of the following winter.

Verbatim wording from the response

“We are also investing £1.6 billion over the next 2 years to reduce the numbers of beds occupied by patients ready to be discharged. This includes establishing ‘Care transfer hubs’ in every hospital ahead of next winter, alongside new approaches to step-down care.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Invest £1.6 billion over two years to reduce the number of beds occupied by patients ready for discharge.

Verbatim wording from the response

“We are also investing £1.6 billion over the next 2 years to reduce the numbers of beds occupied by patients ready to be discharged. This includes establishing ‘Care transfer hubs’ in every hospital ahead of next winter, alongside new approaches to step-down care.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Grow the NHS111 clinical workforce.

Verbatim wording from the response

“The plan will also grow the NHS111 clinical workforce, make urgent mental health support universally available in 111 services, and expand and promote NHS111 online to ensure patients can access the right care first time, and only visit A&E when necessary.”

Source location

Response from Department of Health and Social Care
Page 2 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide ongoing teaching on paediatric gastroenteritis risks, deterioration despite low PEWS and communicating concerns.

Verbatim wording from the response

“also acknowledged. With this in mind, the evidence bundle which has already been provided, demonstrates all the teaching and educational efforts that we have put in place and continue to provide; highlighting the importance of this case. Within these teaching modalities, although not explicitly mentioned, the emphasis on communicating concerns remains a rolling theme.”

Source location

Response from Barts Health NHS
Page 3 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Work with North East London on paediatric-flow measures, including ambulatory step-down and expanded clinical-decision-unit support for earlier discharge into the community.

Verbatim wording from the response

“Outside the Emergency Department the Trust has plans to work alongside North East London to support paediatric flow, from the Emergency Department. This includes, but is not limited to, exploring ambulatory step down from the paediatric ward, increased use of paediatric clinical decision unit to work into the community to support early discharge. In addition to working alongside the complex discharge team, we are exploring additional roles to support children on the ward who find themselves stranded to an array of complex conditions. This is all monitored through the divisions, support and assurance meetings up to and including the Executive boards.”

Source location

Response from Barts Health NHS
Page 4 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Auto-populate the latest clinical observations and blood results in records when clinicians make entries before discharge decisions.

Verbatim wording from the response

“This is a theme that was recognised before the inquest. In response, processes were put in place whereby the last set of observations and blood results over which a clinician makes an entry into the records, are auto-populated so that the clinician can be sighted on these. In this particular case the early warning score identified only 1 abnormal parameter which, according to National Guidance, does not merit repeated frequent observations. However, as mentioned above the department fully recognises that no system can be 100% sensitive and has put in a large amount of effort to ensure that the messaging/learning is shared that children presenting with gastroenteritis, despite low early warning scores, can be critically unwell. This educational programme has already been demonstrated in the evidence provided to the court.”

Source location

Response from Barts Health NHS
Page 3 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Redesign emergency-department processes and pathways to reduce pressure and risk.

Verbatim wording from the response

“The organisation has recognised a number of areas of pressure in the emergency departments and is in the process of working through process pathway redesign so that we can potentially reduce the pressurised working environment and reduce levels of risk.”

Source location

Response from Barts Health NHS
Page 4 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share serious-incident reports, learning summaries and lessons through clinical, divisional and hospital governance forums.

Verbatim wording from the response

“This case and its investigation have also fed into the Trust’s robust clinical governance process that emphasises learning from incidents and a just culture. This as well as all serious incident investigations conclude with actions to ensure final reports are shared with relevant clinical staff for their reflective learning. Learning summaries are also completed for all investigations and this is shared across all hospitals within the Trust for learning. These steps have all taken place with respect to this case.”

Source location

Response from Barts Health NHS
Page 3 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce the importance of communicating clinical concerns through emergency-department forums, senior nursing discussions and junior-doctor induction.

Verbatim wording from the response

“The severity of this case was also personally discussed and fed back by the Clinical Director of the Emergency Department and by the Consultant in Paediatric Emergency Department at various forums. Within these forums the importance of communication was strenuously emphasised.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement and use a two-hourly Paediatric SITREP to record, escalate and plan responses to staff concerns despite low PEWS.

Verbatim wording from the response

“The Paediatric Emergency Department has now implemented and is using a detailed 2 hourly SITREP (Situational Report). The SITREP aims to capture this exact concern from members of staff who are worried about a patient who, despite the psychological parameters being abnormal, the early warning score does not identify this concern.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The incident is considered isolated and not evidence of an inherent systemic process failure.

Verbatim wording from the response

“While acknowledging the seriousness of the highlighted concerns, it is important to note that this incident occurred on the background of a department that saw 150,487 patients; of which 37,146 were children in the year 2021. We do not believe that there is an inherent systemic process failure; however, we have introduced controls as outlined below which are designed to minimise the risk of recurrence of this tragic outcome.”

Source location

Response from Barts Health NHS
Page 1 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing communication-failure messaging is continuously reinforced through induction and departmental practice.

Verbatim wording from the response

“Over and above what has been mentioned, the theme of communication failure was not just aimed at the Paediatric Nursing team but is one that the Clinical Director himself personally emphasises; and has done so for at least 7 years at the junior doctor’s induction programme. The department feels confident that its messaging regarding the risks of communication failure are constantly reinforced.”

Source location

Response from Barts Health NHS
Page 2 · response
Published 10 October 2022

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Explore additional roles, alongside the complex discharge team, to support children stranded on wards with complex conditions.

    Stated by Barts Health NHS TrustStated plannedThe respondent said that this action was planned when they made their response on 10 October 2022.
  2. 2

    Oversee implementation of serious-incident recommendations through divisional governance boards and hospital quality-performance reviews.

    Stated by Barts Health NHS TrustStated completedThe respondent said that this action was complete when they made their response on 10 October 2022.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Explore additional roles, alongside the complex discharge team, to support children stranded on wards with complex conditions.

Verbatim wording from the response

“Outside the Emergency Department the Trust has plans to work alongside North East London to support paediatric flow, from the Emergency Department. This includes, but is not limited to, exploring ambulatory step down from the paediatric ward, increased use of paediatric clinical decision unit to work into the community to support early discharge. In addition to working alongside the complex discharge team, we are exploring additional roles to support children on the ward who find themselves stranded to an array of complex conditions. This is all monitored through the divisions, support and assurance meetings up to and including the Executive boards.”

Source location

Response from Barts Health NHS
Page 4 · response
Published 10 October 2022

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Oversee implementation of serious-incident recommendations through divisional governance boards and hospital quality-performance reviews.

Verbatim wording from the response

“Furthermore, the implementation of actions resulting from “recommendations for action” following serious incident investigations have oversight through the divisional governance boards, and the hospital quality performance reviews. In this particular case, the actions have been completed and evidenced.”

Source location

Response from Barts Health NHS
Page 3 · response
Published 10 October 2022

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026