PFD report

CLAIRE LILLEY · Prevention of Future Deaths report

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Issued 11 Dec 2020•Inner South London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
1

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
11

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised1

  1. Lack of a centralised, formulated risk record
    Part of recurring concern: Inadequate mental health risk assessment
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Introduce the Risk Assessment document as the central risk record and add a mandatory formulation summary that flows to the MDT template and inpatient care plan.

    Stated by Oxleas NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 8 January 2021.
  2. Action

    Require each MDT meeting to decide risk, allocate responsibility for updating records, and update the Risk Assessment and associated care-plan management after identified risks.

    Stated by Oxleas NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 8 January 2021.
  3. Action

    Require all clinicians to update the Risk Assessment whenever risk changes between MDT meetings.

    Stated by Oxleas NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 8 January 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    The MDT template must remain separate from the Risk Assessment document because weekly meetings cannot realistically update and summarise risk.

    Stated by Oxleas NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a centralised, formulated risk record

Wider context from the report

“(1) Individuals who are the subject of detainment under the Mental Health Act are risk assessed at numerous times. For those that are on Section 17 home leave, they are additionally assessed prior to leaving the ward on each occasion. In addition, risks are also reviewed on the regular multi-disciplinary ward rounds. (2) However, such assessments are not centralised in any one place – there is no central formulation. Reviews by any clinician would have to cover 3 or 4 different entries by way of example: the risk assessment page, the MDT notes, the psychology entries (although they, per se, do not enter risks assessments). (3) The Court’s expert confirmed that such a centralisation/ formulation (supported by the Route Cause Analysis report), would assist in reviewing an individual’s risk and allowing ward staff to see the wider input in one place. (4) Training has been implemented by the Trust to assist staff in formulating risk, a process that was in place at the time of Claire’s death. However, there is no central repository/formulation of the outcomes of those assessments. Different teams continue to use different tools; there is no stand-alone document. (5) Consideration should therefore be given to the creation of a centralised, formulated, risk document to be entered upon by all clinicians irrespective of their own speciality. ”

Is this part of a recurring concern?

Yes — Inadequate mental health risk assessment.

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce the Risk Assessment document as the central risk record and add a mandatory formulation summary that flows to the MDT template and inpatient care plan.

Verbatim wording from the response

“The Risk Assessment document will now be the centralised document for all professionals to document all risks immediately. To support, a new mandatory section will be added to the Risk Assessment document in RiO. This section will be a formulation summary. This summary will then automatically pull through to show on the MDT template and the inpatient care plan.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 2 · response
Published 8 January 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require each MDT meeting to decide risk, allocate responsibility for updating records, and update the Risk Assessment and associated care-plan management after identified risks.

Verbatim wording from the response

“4. A decision will be made about the risk at every MDT meeting. The MDT meeting will record as an action, who present at the MDT is going to update the risk assessment for a service user and then ensure that it is done. The allocated clinician will update the RiO Risk Assessment and associate management plan in the care plan for every risk identified after the MDT so it captures what was discussed and agreed.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 3 · response
Published 8 January 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require all clinicians to update the Risk Assessment whenever risk changes between MDT meetings.

Verbatim wording from the response

“6. If anything changes in the period between MDTs, as stated, all clinicians will be expected to exercise their individual responsibility to personally update the Risk Assessment.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 3 · response
Published 8 January 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce that every professional must record identified risks immediately in the Risk Assessment document.

Verbatim wording from the response

“1. Reinforce that all professionals are responsible for taking ownership for updating the Risk Assessment document. This will address an over reliance by multi-professional teams (nurses, psychologists, occupational therapists etc) on Consultants to update the Risk Assessment document. This means that in addition to escalating risks to the Consultant that all professionals must document risks at the time they are identified. It means that all professionals will be constantly thinking about risks and updating the Risk Assessment document when things happen. This will give a much better and clearer picture of risk events rather than that which might be achieved a formulation alone.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 2 · response
Published 8 January 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remove the Responsible Clinician’s policy responsibility and assign post-MDT risk-record updates to a professional allocated during the meeting.

Verbatim wording from the response

“5. To facilitate this we will remove from the current Risk Management Policy that it is the Responsible Clinician responsibility to ensure that a clinical risk assessment and clinical risk management plan is made before the decision is taken to discharge a person or grant leave. Currently the expectation is that the primary nurse does this but it is not working effectively when the primary nurse is not in the ward round. By making it the responsibility of a professional allocated at the time of the MDT meeting, the expectation that this happens immediately after the MDT meeting will ensure that the Risk Assessment document and associate management plan in the Care Plan is updated contemporaneously.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 3 · response
Published 8 January 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The MDT template must remain separate from the Risk Assessment document because weekly meetings cannot realistically update and summarise risk.

Verbatim wording from the response

“2. Reinforce the use of the Multidisciplinary Team (MDT) template where all involved professionals are required to input their feedback ahead of an MDT meeting to include their actions about documented risks that they have identified and added to the Risk Assessment document. However this needs to remain separate to the Risk Assessment document as it is not realistic for the weekly MDT meeting to update, summarise and state what might improve or worsen the risk. Currently the MDT template is not being used as effectively as it could be in a meaningful way, evidenced by internal transfers and this is being addressed with teams to reduce the variation.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 2 · response
Published 8 January 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.6

  1. 1

    Update the Clinical Risk Assessment and Management Policy to reflect the revised risk-management standards.

    Stated by Oxleas NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 8 January 2021.
  2. 2

    Provide staff training to support formulation of risk.

    Stated by Oxleas NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 8 January 2021.
  3. 3

    Improve MDT template use by requiring multidisciplinary feedback and risk-related actions before meetings, while addressing variation between teams.

    Stated by Oxleas NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 8 January 2021.
  4. 4

    Facilitate the revised standards through a team-based risk-management approach led by Matrons.

    Stated by Oxleas NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 8 January 2021.
  5. 5

    Write to all clinicians about the agreed risk-management standards.

    Stated by Oxleas NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 8 January 2021.
  6. 6

    Require consistent recording of service-user, family and carer feedback in the Carer’s View after all periods of leave.

    Stated by Oxleas NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 8 January 2021.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Clinical Risk Assessment and Management Policy to reflect the revised risk-management standards.

Verbatim wording from the response

“7. The Clinical Risk Assessment and Management Policy will be updated to reflect these standards.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 3 · response
Published 8 January 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide staff training to support formulation of risk.

Verbatim wording from the response

“(4) Training has been implemented by the Trust to assist staff in formulating risk, a process that was in place at the time of Claire’s death. However, there is no central repository/formulation of the outcomes of those assessments. Different teams continue to use different tools; there is no stand-alone document.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 1 · response
Published 8 January 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Improve MDT template use by requiring multidisciplinary feedback and risk-related actions before meetings, while addressing variation between teams.

Verbatim wording from the response

“2. Reinforce the use of the Multidisciplinary Team (MDT) template where all involved professionals are required to input their feedback ahead of an MDT meeting to include their actions about documented risks that they have identified and added to the Risk Assessment document. However this needs to remain separate to the Risk Assessment document as it is not realistic for the weekly MDT meeting to update, summarise and state what might improve or worsen the risk. Currently the MDT template is not being used as effectively as it could be in a meaningful way, evidenced by internal transfers and this is being addressed with teams to reduce the variation.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 2 · response
Published 8 January 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Facilitate the revised standards through a team-based risk-management approach led by Matrons.

Verbatim wording from the response

“8. The Medical Director and Director of Nursing will write to all clinicians about these agreed standards. This will be further facilitated through a team approach to risk management led by the Matrons.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 3 · response
Published 8 January 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Write to all clinicians about the agreed risk-management standards.

Verbatim wording from the response

“8. The Medical Director and Director of Nursing will write to all clinicians about these agreed standards. This will be further facilitated through a team approach to risk management led by the Matrons.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 3 · response
Published 8 January 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require consistent recording of service-user, family and carer feedback in the Carer’s View after all periods of leave.

Verbatim wording from the response

“3. Emphasis will be put on seeking information and feedback from service users and their families and carers, especially after periods of leave. We will require this to be consistently recorded in the Carer’s view in the MDT template following periods of all leave.”

Source location

2020-0297-Response-from-Oxleas-NHS-Foundation-Trust-Published
Page 3 · response
Published 8 January 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026