PFD report

Gordon Fenton · Prevention of Future Deaths report

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Issued 23 Apr 2020•Manchester South

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
14

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Lack of a formalised joint process for reviewing treatment plans and determining optimum medical and psychiatric care
    Part of recurring concern: Unsafe coordination of shared care
  2. Lack of effective coordination of shared psychiatric and acute medical care
    Part of recurring concern: Unsafe coordination of shared care
  3. Failure to reliably and consistently share medical records and information between Trusts
    Part of recurring concern: Unreliable inter-agency information sharing for coordinated care
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. Action

    Establish working parameters for Digital Health Team support to older mental health inpatients on Summers and Hague wards.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 27 May 2020.
  2. Action

    Conduct an eight-week Digital Health services pilot and review it to determine a more formal service offer and outcomes.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 27 May 2020.
  3. Action

    Operate joint mental health inpatient transfer and return-transfer pathways covering physical deterioration, chronic conditions and required clinical information.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 27 May 2020.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a formalised joint process for reviewing treatment plans and determining optimum medical and psychiatric care

Wider context from the report

“3. There does not appear to be a formalised decision-making process in place involving both Trusts to review the treatment plan to determine the optimum medical and psychiatric care to suit the particular patient’s needs. ”

Is this part of a recurring concern?

Yes — Unsafe coordination of shared care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of effective coordination of shared psychiatric and acute medical care

Wider context from the report

“1. The inquest heard that there was a particular tension in relation to shared care between Pennine Care NHS Foundation Trust and Tameside and Glossop Integrated Care NHS Trust for patients who are subject to psychiatric care, who have acute medical problems. ”

Is this part of a recurring concern?

Yes — Unsafe coordination of shared care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to reliably and consistently share medical records and information between Trusts

Wider context from the report

“2. There does not appear to be a reliable and consistent method of sharing medical records and information between the two Trusts. ”

Is this part of a recurring concern?

Yes — Unreliable inter-agency information sharing for coordinated care.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish working parameters for Digital Health Team support to older mental health inpatients on Summers and Hague wards.

Verbatim wording from the response

“The joint SOP which is scheduled to be trialled in August 2020 will apply to all patients within PCFT’s older peoples’ mental health inpatient wards. Both organisations will continue to work in partnership to identify, agree and establish working parameters for the Digital Health Team at TGH to support the physical health needs of older people receiving mental health care and treatment on Summers & Hague wards, of which Mr Fenton was a patient. The offering of Digital Health services will be conducted as a pilot in the first instance for 8 weeks, which will then be reviewed to establish a more formal offer and outcomes. It is hoped that if this procedure is successful that similar processes will be developed for all of our patients requiring shared input.”

Source location

2020-0102-Response-from-Tameside-and-Glossop-Integrated-Care_Redacted
Page 2 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct an eight-week Digital Health services pilot and review it to determine a more formal service offer and outcomes.

Verbatim wording from the response

“The joint SOP which is scheduled to be trialled in August 2020 will apply to all patients within PCFT’s older peoples’ mental health inpatient wards. Both organisations will continue to work in partnership to identify, agree and establish working parameters for the Digital Health Team at TGH to support the physical health needs of older people receiving mental health care and treatment on Summers & Hague wards, of which Mr Fenton was a patient. The offering of Digital Health services will be conducted as a pilot in the first instance for 8 weeks, which will then be reviewed to establish a more formal offer and outcomes. It is hoped that if this procedure is successful that similar processes will be developed for all of our patients requiring shared input.”

Source location

2020-0102-Response-from-Tameside-and-Glossop-Integrated-Care_Redacted
Page 2 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate joint mental health inpatient transfer and return-transfer pathways covering physical deterioration, chronic conditions and required clinical information.

Verbatim wording from the response

“A number of joint pathways have also been created with regards to Mental Health Inpatient Transfers of Care and Return Inpatient Transfers of Care. In terms of transfers of care, the process will be split into three categories;”

Source location

2020-0102-Response-from-Tameside-and-Glossop-Integrated-Care_Redacted
Page 2 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide documented self-directed training on the approved joint standard operating procedure to all relevant staff.

Verbatim wording from the response

“Once the new SOP is approved by both Trusts, self-directed training will be carried out by all staff to which the SOP is relevant and this training documented in their training record. I understand that in the meantime PCFT are using our Digital Health Team for advice and guidance with regards to mental health patients requiring medical input.”

Source location

2020-0102-Response-from-Tameside-and-Glossop-Integrated-Care_Redacted
Page 3 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and trial a joint standard operating procedure for older mental health inpatients requiring medical input.

Verbatim wording from the response

“As part of our investigation into your concerns, extensive discussions have taken place between the Associate Director and Mental Health Quality Lead at PCFT, Head of Assurance & Governance for TGICFT and Lead Nurse for Mental Health & Learning Disabilities at TGICFT in relation to ongoing improvements in shared service, specifically in relation to creating a formal standard operating procedure and enhancing services we offer.”

Source location

2020-0102-Response-from-Tameside-and-Glossop-Integrated-Care_Redacted
Page 2 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish working parameters and pilot Digital Health Team support for physical health needs on Summers and Hague wards.

Verbatim wording from the response

“This SOP will apply to all patients within PCFT’s Tameside older peoples’ mental health in-patient wards. Both organisations will continue to work in partnership to identify, agree and establish working parameters for the Digital Health Team at TGH to support the physical health needs of older people receiving mental health care and treatment on Summers and Hague wards, of which Mr Fenton was a patient. The offering of Digital Health services will be conducted as a pilot, in the first instance for eight weeks, which will then be reviewed by both organisations to establish a more formal offer and outcomes. It is hoped that, if this procedure is successful, that similar processes will be developed for all of our patients requiring shared input.”

Source location

2020-0102-Response-from-Pennine-Care-NHS-Foundation-Trust_Redacted
Page 2 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver and document self-directed training for staff covered by the approved joint SOP.

Verbatim wording from the response

“Please note that this SOP remains in its implementation stages as both Trusts are working to align their own pathways with the new arrangement. It is planned that his will go live at the end of August 2020. Once the new SOP is approved by both Trusts, self-directed training will be carried out by all staff to which the SOP is relevant and this training will be documented in their training record.”

Source location

2020-0102-Response-from-Pennine-Care-NHS-Foundation-Trust_Redacted
Page 3 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create and apply structured pathways for acute deterioration, chronic-condition advice, information gathering, and transfers of care.

Verbatim wording from the response

“A number of pathways have also been created with regards to mental health in-patient transfers of care and return in-patient transfers of care. In terms of transfers of care, the process will be split into three categories;”

Source location

2020-0102-Response-from-Pennine-Care-NHS-Foundation-Trust_Redacted
Page 2 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement the joint Standard Operating Procedure for shared physical and mental healthcare of older inpatients requiring medical input.

Verbatim wording from the response

“As part of our investigation into your concerns, extensive discussions have taken place between Tameside’s Associate Director and Mental Health Quality Lead at PCFT and the Head of Assurance and Governance and Lead Nurse for Mental Health and Learning Disabilities at TGICFT in relation to ongoing improvements in shared service, specifically in relation to creating a formal standard operating ████████ and enhancing services offered by TGICFT.”

Source location

2020-0102-Response-from-Pennine-Care-NHS-Foundation-Trust_Redacted
Page 2 · response
Published 27 May 2020

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Review the court recording to identify learning about continuity and evidence provided at Coroner’s Court.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 27 May 2020.
  2. 2

    Present the updated process and inquest outcome at Divisional Governance Meetings and report them to the Service Quality & Operational Governance Group.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 27 May 2020.
  3. 3

    Closely monitor subsequent actions arising from governance consideration of the updated process and inquest outcome.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 27 May 2020.
  4. 4

    Present the updated process, inquest learning, and resulting actions at quality and shared-learning forums, with subsequent actions monitored.

    Stated by Pennine Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 27 May 2020.
  5. 5

    Review the eight-week Digital Health support pilot to determine a formal service offer and outcomes.

    Stated by Pennine Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 27 May 2020.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Providing in-reach services to mental health wards is outside the respondent’s commissioned functions.

    Stated by Tameside and Glossop Integrated Care NHS Foundation TrustOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the court recording to identify learning about continuity and evidence provided at Coroner’s Court.

Verbatim wording from the response

“As you may already be aware, TGICFT have obtained a copy of the court recording. This has been reviewed by the Trust and has identified areas of learning in terms of providing evidence at Coroner’s Court and the importance of continuity, even where there may be a difference of opinion as to the expectations of each service.”

Source location

2020-0102-Response-from-Tameside-and-Glossop-Integrated-Care_Redacted
Page 2 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present the updated process and inquest outcome at Divisional Governance Meetings and report them to the Service Quality & Operational Governance Group.

Verbatim wording from the response

“It is planned that the updated process and outcome of Mr Fenton’s inquest will be presented at our Divisional Governance Meetings and also reported to the Service Quality &”

Source location

2020-0102-Response-from-Tameside-and-Glossop-Integrated-Care_Redacted
Page 3 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Closely monitor subsequent actions arising from governance consideration of the updated process and inquest outcome.

Verbatim wording from the response

“It is planned that the updated process and outcome of Mr Fenton’s inquest will be presented at our Divisional Governance Meetings and also reported to the Service Quality &”

Source location

2020-0102-Response-from-Tameside-and-Glossop-Integrated-Care_Redacted
Page 3 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present the updated process, inquest learning, and resulting actions at quality and shared-learning forums, with subsequent actions monitored.

Verbatim wording from the response

“The teams on Summers and Hague Wards are currently using Digital Health for advice and guidance with regards to mental health patients requiring medical input. It is planned that the updated process and outcome of Mr Fenton’s inquest will be presented at the Tameside & Glossop CCG Bi-Lateral PCFT Mental Health Contract Quality and Performance Group. One of the main purposes of the performance group is to provide education around improvements in patient care at the Trust and to ensure the implementation of the resulting action plans. This will be placed on the group agenda and discussed once pressures surrounding COVID-19 have eased. The outcome of the inquest and subsequent learning will also be presented at the Tameside Borough Quality Governance and Shared Learning Forum with any subsequent actions to be monitored.”

Source location

2020-0102-Response-from-Pennine-Care-NHS-Foundation-Trust_Redacted
Page 4 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the eight-week Digital Health support pilot to determine a formal service offer and outcomes.

Verbatim wording from the response

“This SOP will apply to all patients within PCFT’s Tameside older peoples’ mental health in-patient wards. Both organisations will continue to work in partnership to identify, agree and establish working parameters for the Digital Health Team at TGH to support the physical health needs of older people receiving mental health care and treatment on Summers and Hague wards, of which Mr Fenton was a patient. The offering of Digital Health services will be conducted as a pilot, in the first instance for eight weeks, which will then be reviewed by both organisations to establish a more formal offer and outcomes. It is hoped that, if this procedure is successful, that similar processes will be developed for all of our patients requiring shared input.”

Source location

2020-0102-Response-from-Pennine-Care-NHS-Foundation-Trust_Redacted
Page 2 · response
Published 27 May 2020

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Providing in-reach services to mental health wards is outside the respondent’s commissioned functions.

Verbatim wording from the response

“Please note that TGICFT are not commissioned by the Clinical Commissioning Group to provide in-reach services to Mental Health Wards, it is accepted that at the time of Mr Fenton’s care, there were existing processes that required improvement in terms of shared physical and mental health care, which have been detailed below.”

Source location

2020-0102-Response-from-Tameside-and-Glossop-Integrated-Care_Redacted
Page 2 · response
Published 27 May 2020

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026