PFD report

Alice Amaryllis Gibson-Watt (“Alice”) · Prevention of Future Deaths report

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Issued 18 May 2017•London (West)

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
3

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
3

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised3

  1. Lack of regular monitoring and documentation of physical vital signs in acute mental health settings
    Part of recurring concern: Failure to reliably recognise and respond to acute clinical deteriorationPart of recurring concern: Unreliable measurement of vital signs during clinical assessments
  2. Failure to follow NEWS/MEWS scoring processes for identifying acutely unwell patients
    Part of recurring concern: Failure to recognise physical illness in mental health patientsPart of recurring concern: Unreliable clinical Early Warning Score systems for deterioration
  3. Failure to accurately interpret and act upon abnormal observations
    Part of recurring concern: Unreliable escalation of abnormal clinical observations
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.1

  1. Action

    Continue supporting CQC inspection and regulation of mental health inpatient wards, including systems for identifying and responding to deteriorating patients.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 17 August 2017.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Health Education England is responsible for ensuring mental health staff have appropriate skills and competence for physical healthcare roles.

    Stated by NHS EnglandRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of regular monitoring and documentation of physical vital signs in acute mental health settings

Wider context from the report

“This is: The identification of acutely physically unwell patients being nursed in an acute mental health setting, and thereon appropriate escalation of care In Alice’s case, even before there were signs that she was physically unwell, there was no regular monitoring and documentation of physical vital signs to assist in identifying any trend/pattern in physical health. No serial measurements of her observations meant that abnormalities could not be easily, or at all, identified once they occurred. In mental health units the threshold that prompts the use of regular vital sign observations appears to be high, and there maybe good reasons for that and clearly this is a patient-specific issue. However, identification of patients who are becoming acutely physically unwell does need more attention in general, with or without reconsidering how readily vital sign observations are ordered. Even when the NEWS (previously MEWS) system is in place - a process which is there to assist in the identification of patients who are becoming acutely unwell - it is not always followed. This is a recurring theme I see as a coroner. Having policies and procedures in place does not appear to be sufficient. I am aware that Nurse Consultants in Physical Healthcare are now working in acute mental health settings. That seems like a big step in the right direction. I am told there are very few Nurse Consultants in Physical Healthcare working in mental health settings currently (maybe as few as six). I was impressed with the Nurse Consultant who currently works for the West London Mental Health NHS Trust. I am aware that remote physiological monitoring of patients in acute mental health settings has been trialled and this may assist in the future. As with the NEWS scoring system, predisposes that staff will accurately use, interpret and act upon abnormal observations appropriately. From what I have seen with the use of MEWS/NEWS scoring, this will be the challenge. Nurse Consultants in Physical Healthcare would be able to assist. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond to acute clinical deterioration; Unreliable measurement of vital signs during clinical assessments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to follow NEWS/MEWS scoring processes for identifying acutely unwell patients

Wider context from the report

“This is: The identification of acutely physically unwell patients being nursed in an acute mental health setting, and thereon appropriate escalation of care In Alice’s case, even before there were signs that she was physically unwell, there was no regular monitoring and documentation of physical vital signs to assist in identifying any trend/pattern in physical health. No serial measurements of her observations meant that abnormalities could not be easily, or at all, identified once they occurred. In mental health units the threshold that prompts the use of regular vital sign observations appears to be high, and there maybe good reasons for that and clearly this is a patient-specific issue. However, identification of patients who are becoming acutely physically unwell does need more attention in general, with or without reconsidering how readily vital sign observations are ordered. Even when the NEWS (previously MEWS) system is in place - a process which is there to assist in the identification of patients who are becoming acutely unwell - it is not always followed. This is a recurring theme I see as a coroner. Having policies and procedures in place does not appear to be sufficient. I am aware that Nurse Consultants in Physical Healthcare are now working in acute mental health settings. That seems like a big step in the right direction. I am told there are very few Nurse Consultants in Physical Healthcare working in mental health settings currently (maybe as few as six). I was impressed with the Nurse Consultant who currently works for the West London Mental Health NHS Trust. I am aware that remote physiological monitoring of patients in acute mental health settings has been trialled and this may assist in the future. As with the NEWS scoring system, predisposes that staff will accurately use, interpret and act upon abnormal observations appropriately. From what I have seen with the use of MEWS/NEWS scoring, this will be the challenge. Nurse Consultants in Physical Healthcare would be able to assist. ”

Is this part of a recurring concern?

Yes — Failure to recognise physical illness in mental health patients; Unreliable clinical Early Warning Score systems for deterioration.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to accurately interpret and act upon abnormal observations

Wider context from the report

“This is: The identification of acutely physically unwell patients being nursed in an acute mental health setting, and thereon appropriate escalation of care In Alice’s case, even before there were signs that she was physically unwell, there was no regular monitoring and documentation of physical vital signs to assist in identifying any trend/pattern in physical health. No serial measurements of her observations meant that abnormalities could not be easily, or at all, identified once they occurred. In mental health units the threshold that prompts the use of regular vital sign observations appears to be high, and there maybe good reasons for that and clearly this is a patient-specific issue. However, identification of patients who are becoming acutely physically unwell does need more attention in general, with or without reconsidering how readily vital sign observations are ordered. Even when the NEWS (previously MEWS) system is in place - a process which is there to assist in the identification of patients who are becoming acutely unwell - it is not always followed. This is a recurring theme I see as a coroner. Having policies and procedures in place does not appear to be sufficient. I am aware that Nurse Consultants in Physical Healthcare are now working in acute mental health settings. That seems like a big step in the right direction. I am told there are very few Nurse Consultants in Physical Healthcare working in mental health settings currently (maybe as few as six). I was impressed with the Nurse Consultant who currently works for the West London Mental Health NHS Trust. I am aware that remote physiological monitoring of patients in acute mental health settings has been trialled and this may assist in the future. As with the NEWS scoring system, predisposes that staff will accurately use, interpret and act upon abnormal observations appropriately. From what I have seen with the use of MEWS/NEWS scoring, this will be the challenge. Nurse Consultants in Physical Healthcare would be able to assist. ”

Is this part of a recurring concern?

Yes — Unreliable escalation of abnormal clinical observations.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue supporting CQC inspection and regulation of mental health inpatient wards, including systems for identifying and responding to deteriorating patients.

Verbatim wording from the response

“• In parallel, NHS England continues to support the ongoing inspection and regulation of mental health in-patient wards by the CQC. CQC require that all providers implement safe and effective systems for identifying and responding to the deteriorating patient including application and audit of compliance with the National Early Warning Score- NEWS.”

Source location

2017-0163-Response-by-NHS-England
Page 2 · response
Published 17 August 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Health Education England is responsible for ensuring mental health staff have appropriate skills and competence for physical healthcare roles.

Verbatim wording from the response

“• Whilst NHS England does not mandate which specific job roles should deliver which elements of the physical health care agenda in mental health settings, staff should be competent with the appropriate training and ongoing CPD to meet the full needs of patients. Health Education England (HEE) ensures that all members of the mental health team are appropriately skilled and competent to perform their roles and responsibilities in addressing the physical health needs of their service users.”

Source location

2017-0163-Response-by-NHS-England
Page 2 · response
Published 17 August 2017

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Continue encouraging research and clinical innovation using new technologies to improve physical healthcare for people with mental health needs.

    Stated by NHS EnglandStated in progressThe respondent said that this action was in progress when they made their response on 17 August 2017.
  2. 2

    Expand access to evidence-based specialist mental health care for at least 30,000 additional women annually during the perinatal period by 2020/21.

    Stated by NHS EnglandStated plannedThe respondent said that this action was planned when they made their response on 17 August 2017.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Remote monitoring cannot currently be specifically recommended because the available evidence base is insufficient.

    Stated by NHS EnglandUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue encouraging research and clinical innovation using new technologies to improve physical healthcare for people with mental health needs.

Verbatim wording from the response

“• NHS England encourages researchers and clinical teams to optimise and investigate opportunities that new technologies may present to improve the physical health care of those with mental health needs. At this time the evidence base is not sufficient to specifically recommend remote monitoring but we continue to encourage innovation in this area.”

Source location

2017-0163-Response-by-NHS-England
Page 2 · response
Published 17 August 2017

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand access to evidence-based specialist mental health care for at least 30,000 additional women annually during the perinatal period by 2020/21.

Verbatim wording from the response

“The impact of mental health problems experienced by women in pregnancy and during the first year following the birth of their child can be devastating for both mother and baby, as well as their families. As part of the Five Year Forward View for Mental Health, NHS England has committed plans so that by 2020/21, support will be available for at least 30,000 more women each year to access evidence-based specialist mental health care during the perinatal period. This will include access to psychological therapies and the right range of specialist community or inpatient care so that comprehensive, high-quality services are in place across England.”

Source location

2017-0163-Response-by-NHS-England
Page 1 · response
Published 17 August 2017

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remote monitoring cannot currently be specifically recommended because the available evidence base is insufficient.

Verbatim wording from the response

“• NHS England encourages researchers and clinical teams to optimise and investigate opportunities that new technologies may present to improve the physical health care of those with mental health needs. At this time the evidence base is not sufficient to specifically recommend remote monitoring but we continue to encourage innovation in this area.”

Source location

2017-0163-Response-by-NHS-England
Page 2 · response
Published 17 August 2017

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026