PFD report

Terence Darren ADAMS · Prevention of Future Deaths report

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Issued 26 Jul 2016•Inner North London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
9

Raised in this report

Recipients
2

Named on the report

Responses found
1

Of 2 recipients

Stated actions
7

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised9

  1. Delays and failures in disclosing root cause analyses to the coroner
    Part of recurring concern: Unreliable disclosure of relevant evidence in formal proceedingsPart of recurring concern: Unreliable preservation and disclosure of material for death investigations
  2. Failure to explore potential triggers for disclosed suicidal thoughts
    Part of recurring concern: Failure to provide timely and competent mental health assessment after self-harmPart of recurring concern: Inadequate mental health risk assessmentPart of recurring concern: Unreliable assessment of suicide and self-harm risk
  3. Unavailability of the first night reception template key to the assessing GP
    Part of recurring concern: Inadequate prison reception safeguards
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. Action

    Automatically provide redacted root-cause analyses of relevant deaths to the prison Governor going forward.

    Stated by Care UKStated plannedThe respondent said that this action was planned when they made their response on 26 July 2016.
  2. Action

    Roll out refresher training on the first-night reception template and its clinical guidance to all staff.

    Stated by Care UKStated plannedThe respondent said that this action was planned when they made their response on 26 July 2016.
  3. Action

    Review, approve and implement a revised first-night mental-health risk assessment with staff training, SystmOne integration and advisory clinical-judgement guidance.

    Stated by Care UKStated in progressThe respondent said that this action was in progress when they made their response on 26 July 2016.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Nurses cannot chase prisoners who miss appointments during clinics because workload makes this impractical and inefficient.

    Stated by Care UKUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays and failures in disclosing root cause analyses to the coroner

Wider context from the report

“6. The root cause analysis (RCA) conducted by Care UK after Mr Adams’ death in November 2015, and finalised in February 2016, was not shared with HM Coroner until part way through the inquest, and then only following the accidental discovery of its existence by two of the inquest advocates. It had not been shared with HMP Pentonville’s head of safer custody governor; nor even with the deputy head of healthcare of Care UK itself. Its existence had not been disclosed to HM Coroner. ”

Is this part of a recurring concern?

Yes — Unreliable disclosure of relevant evidence in formal proceedings; Unreliable preservation and disclosure of material for death investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to explore potential triggers for disclosed suicidal thoughts

Wider context from the report

“4. Mr Adams told the GP that he had been suicidal on and off for twenty years, but she did not explore with him the potential triggers for this. In fact, one such trigger was incarceration. ”

Is this part of a recurring concern?

Yes — Failure to provide timely and competent mental health assessment after self-harm; Inadequate mental health risk assessment; Unreliable assessment of suicide and self-harm risk.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Unavailability of the first night reception template key to the assessing GP

Wider context from the report

“2. The general practitioner (GP) who saw Mr Adams when he first arrived at HMP Pentonville did not have the key for the first night reception template when she considered the information contained therein. Mr Adams scored 8. The GP did not know that the advice on the template for scores of 6 and over was to admit the prisoner to inpatient healthcare. ”

Is this part of a recurring concern?

Yes — Inadequate prison reception safeguards.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the assessing GP to recognise the inpatient healthcare threshold in the first night reception template

Wider context from the report

“2. The general practitioner (GP) who saw Mr Adams when he first arrived at HMP Pentonville did not have the key for the first night reception template when she considered the information contained therein. Mr Adams scored 8. The GP did not know that the advice on the template for scores of 6 and over was to admit the prisoner to inpatient healthcare. ”

Is this part of a recurring concern?

Yes — Inadequate prison reception safeguards.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to follow up non-attendance at the second reception screen

Wider context from the report

“5. On the morning he died, Mr Adams should have attended his second reception screen, also known as the well man clinic. When he did not arrive, the healthcare nurse did not attempt to find out why or to secure his attendance. ”

Is this part of a recurring concern?

Yes — Failure to maintain follow-up of patients who disengage from care; Unreliable arrangement and communication of patient appointments and follow-up; Unreliable second prison reception health screening.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to share root cause analyses with relevant internal safety and healthcare leaders

Wider context from the report

“6. The root cause analysis (RCA) conducted by Care UK after Mr Adams’ death in November 2015, and finalised in February 2016, was not shared with HM Coroner until part way through the inquest, and then only following the accidental discovery of its existence by two of the inquest advocates. It had not been shared with HMP Pentonville’s head of safer custody governor; nor even with the deputy head of healthcare of Care UK itself. Its existence had not been disclosed to HM Coroner. ”

Is this part of a recurring concern?

Yes — Unreliable root cause analysis processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to check prison escort records for required attachments

Wider context from the report

“1. I heard at inquest that the prison escort record (PER) that accompanies each prisoner to HMP Pentonville (and which in the future will be forwarded to healthcare staff), is not checked on arrival and thereafter to ensure that, as it progresses through the prison, it includes the attachments described within the document, for example the risk assessment conducted by the police. This seems an unhelpful omission. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure staff understand the status of the first night reception template

Wider context from the report

“3. Neither the nurse nor the GP conducting the first night reception interviews was clear about the status of the first night reception template. The nurse, particularly, talked about it being a document referring to historical matters, whereas the reality is that it encompasses both past and relevant current issues. The document did not give any indication on the face of it that its instructions are advisory rather than mandatory. ”

Is this part of a recurring concern?

Yes — Inadequate prison reception safeguards.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the first night reception template to indicate that its instructions are advisory rather than mandatory

Wider context from the report

“3. Neither the nurse nor the GP conducting the first night reception interviews was clear about the status of the first night reception template. The nurse, particularly, talked about it being a document referring to historical matters, whereas the reality is that it encompasses both past and relevant current issues. The document did not give any indication on the face of it that its instructions are advisory rather than mandatory. ”

Is this part of a recurring concern?

Yes — Inadequate prison reception safeguards.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Automatically provide redacted root-cause analyses of relevant deaths to the prison Governor going forward.

Verbatim wording from the response

“RCAs are shared with NHS England as Commissioner (but staff names are redacted). We recognise that RCAs should be share in an open and transparent manner and the prison Governor will automatically receive (redacted) copies going forward. The findings of all RCA’s should be shared, reviewed and discussed during individual site Quality Assurance Meetings. This is the forum where Action plans should be agreed on and progressed forward. The importance of this will be presented by the in-house legal team at our next divisional Quality Assurance meeting.”

Source location

Response from Care UK
Page 5 · response
Published 26 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out refresher training on the first-night reception template and its clinical guidance to all staff.

Verbatim wording from the response

“Response: This information was available in SystmOne for the General Practitioner. As a result of it having been overlooked, we will be rolling out a program of refresher training to all staff”

Source location

Response from Care UK
Page 2 · response
Published 26 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review, approve and implement a revised first-night mental-health risk assessment with staff training, SystmOne integration and advisory clinical-judgement guidance.

Verbatim wording from the response

“Response: There is an expectation that nurses undertaking reception duties within the prison complete an assessment of a person’s current risk of self-harm and suicidality when they are initially received into custody. This is particularly relevant as it is known that, for some prisoners, the early days of custody prove particularly stressful and so increase their risk. You heard the evidence of the Deputy Head of Healthcare who explained that, following another recent death in custody, we were already undertaking a review of the current risk assessment that is in use in reception in an attempt to improve its efficacy.”

Source location

Response from Care UK
Page 2 · response
Published 26 July 2016

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Nurses cannot chase prisoners who miss appointments during clinics because workload makes this impractical and inefficient.

Verbatim wording from the response

“When a patient is booked for a clinic but does not attend (DNA), nurses will investigate and chase up that person once the clinic is over. It would not be possible, nor an efficient use of clinical time, for nurses to chase up prisoners during the course of a clinic. With 15-20 new receptions everyday (Pentonville being a remand prison and thus having a high population turnover), if nurses chased up DNA prisoners during the course of the clinic, they would spend their time doing nothing else.”

Source location

Response from Care UK
Page 4 · response
Published 26 July 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Remind healthcare staff to check core records and accompanying information, including PERs, before reception assessments.

    Stated by Care UKStated plannedThe respondent said that this action was planned when they made their response on 26 July 2016.
  2. 2

    Fast-track prisoners identified by the healthcare assistant as having physical or mental health issues for reception nurse or doctor screening.

    Stated by Care UKStated plannedThe respondent said that this action was planned when they made their response on 26 July 2016.
  3. 3

    Present the importance of open and transparent root-cause-analysis handling at the next divisional Quality Assurance meeting.

    Stated by Care UKStated plannedThe respondent said that this action was planned when they made their response on 26 July 2016.
  4. 4

    Provide an additional healthcare assistant in reception to triage prisoners and review PERs, warrants and accompanying documentation for clinical staff.

    Stated by Care UKStated completedThe respondent said that this action was complete when they made their response on 26 July 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind healthcare staff to check core records and accompanying information, including PERs, before reception assessments.

Verbatim wording from the response

“Response: In so far as this concern relates to healthcare, in order to allow healthcare professionals to make the best possible assessment of a person’s risk of serious self-harm and/or suicide, staff will be reminded to check they have had sight of the core record and”

Source location

Response from Care UK
Page 1 · response
Published 26 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Fast-track prisoners identified by the healthcare assistant as having physical or mental health issues for reception nurse or doctor screening.

Verbatim wording from the response

“If the HCA encounters a prisoner with a medical issue (physical or mental health), the HCA will ‘fast track’ them for screening by the reception nurse and/or a doctor.”

Source location

Response from Care UK
Page 2 · response
Published 26 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Present the importance of open and transparent root-cause-analysis handling at the next divisional Quality Assurance meeting.

Verbatim wording from the response

“RCAs are shared with NHS England as Commissioner (but staff names are redacted). We recognise that RCAs should be share in an open and transparent manner and the prison Governor will automatically receive (redacted) copies going forward. The findings of all RCA’s should be shared, reviewed and discussed during individual site Quality Assurance Meetings. This is the forum where Action plans should be agreed on and progressed forward. The importance of this will be presented by the in-house legal team at our next divisional Quality Assurance meeting.”

Source location

Response from Care UK
Page 5 · response
Published 26 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide an additional healthcare assistant in reception to triage prisoners and review PERs, warrants and accompanying documentation for clinical staff.

Verbatim wording from the response

“We have allocated an extra member of healthcare staff (healthcare assistant) to the reception process who will be working alongside the reception front desk officer triaging prisoners and reviewing available information from the PER, warrant and any other documentation accompanying the prisoner. This way, all relevant information will be available for nurses and GPs when they conduct their assessment.”

Source location

Response from Care UK
Page 2 · response
Published 26 July 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026