Recurring concern

Failure to escalate staffing shortages through the appropriate management pathway

Pin Get email alerts Request correction

First reported 13 Jan 2014•Latest report 3 Apr 2024

Definition

What this concern includes

Includes failures to escalate identified staffing shortages, unavailable staff, or unsuccessful replacement efforts through the designated management or clinical escalation pathway.

Not included

  • Excludes general staff shortages where no escalation-process deficiency is identified.
  • Excludes failures to escalate clinical, operational, or welfare problems unrelated to staffing capacity.
  • Excludes inadequate staffing itself when the report does not identify a failure of escalation.
Reports
4

Distinct published reports

Individual concerns
4

A report can raise multiple concerns

Date range
2014–2024

First to latest report issue date

Stated actions
1

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Sheffield Health Partnership University NHS Foundation Trust1
Sherwood Forest Hospitals NHS Foundation Trust1
Stockport NHS Foundation Trust1
Tameside General Hospital1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Nottinghamshire

    AI-generated summary

    Meha Carneiro · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Meha Carneiro, aged five years and seven months, died at Kings Mill Hospital on 5 December 2022 after collapsing in cardiac arrest following an illness involving fever, cough, abdominal pain, diarrhoea and vomiting. The report identified concerns about insufficient trained paediatric nursing staff, inadequate recognition of the seriousness of her condition, insufficient senior review, and ineffective handover and documentation between staff.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to escalate insufficient paediatric nursing capacity to senior nursing staff

    Wider context from the report

    “1. There were insufficient trained Paediatric nurses on duty in the Emergency Department (ED), on the day of Meha’s admission, and there was no effective escalation to senior nursing staff to highlight this ”

    Source location

    Meha Carneiro · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide a 24-hour supervisory Band 7 Nurse in Charge role responsible for staffing allocation and escalation of workforce concerns.

    Verbatim wording from the response

    “It is not possible to predict sickness and short-term unplanned absence therefore changes to staffing availability may need to be escalated and acted upon at short notice. At the time of Meha’s attendance, the band 7 leads were rostered on day shifts only and included within the ED staffing figures. A new band 7 supervisory Nurse in Charge (NIC) role has been implemented within ED to ensure there is now visible senior support available 24 hours a day for the entire department. At present, the NIC is included within staffing figures, however from July 2024 this role will be supernumerary.”

    Source location

    Response from Sherwood Forest Hsopitals NHS Foundation Trust
    Page 2 · response
    Published 15 April 2024

    Open published response
  2. Manchester South

    AI-generated summary

    Frederick Sutton · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Frederick Sutton fell and broke his hip at home on 3 February 2015, may have suffered a myocardial infarction, and died approximately 12 hours after admission to hospital. The concerns included hospital staffing levels, escalation procedures, failures to read nursing notes, incompatible computerised record systems, inadequate staff training, response to cardiac arrest, medication administration, and inaccurate next-of-kin information.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to understand or implement staff-shortage escalation procedures

    Wider context from the report

    “(2) Whilst there is a procedure for escalation of the shortage of staff, this was either not fully understood or not properly put into effect. ”

    Source location

    Frederick Sutton · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  3. South Yorkshire (Western)

    AI-generated summary

    Pamela Margaret Bailey · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Pamela Margaret Bailey left Hawthorn Ward, Northern General Hospital, on 23 March 2013 and was later found deceased at a secluded location near Ladybower, Derbyshire, on 29 March 2013. The medical cause of death was hypothermia. The substantive concerns included ward door security, staffing levels, and the absence of a photograph available to police when she disappeared.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to escalate unsuccessful staffing replacement efforts to senior management

    Wider context from the report

    “(2) On Saturday 23rd March 2013 the staffing on Hawthorn Ward was only three, whereas it should have been (at least) four. Attempts had been made by the previous shift to obtain a replacement, although it had not involved contacting senior management, having failed to obtain a replacement by contacting either existing staff or flex staff. The Action Plan reveals that as regards staffing there is a proposal that there will be no difference between weekdays and weekends, as is now the case. It also indicates that a senior manager is to be made available to manage and not as now also involved in clinical duties. Please confirm what action is to take place. ”

    Source location

    Pamela Margaret Bailey · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  4. Manchester South

    AI-generated summary

    Barbara White · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Barbara White presented to Tameside Hospital with symptoms consistent with biliary colic, deteriorated after 9 December 2012, and died on 2 January 2013 despite intensive care intervention. Concerns included a 12-hour lack of clinical and nursing observations, an incorrectly recorded PARS score, staff shortages and inadequate escalation, and insufficient handover information about outstanding investigations.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to escalate staffing shortages to the Night Nurse Practitioner

    Wider context from the report

    “3. There was a shortage of staff on duty on the Surgical Unit on the night of the 9th December. There was only one auxiliary nurse who was not familiar with the Surgical Unit. This Unit is one step down from the High Dependency Unit and the patients require a high level of nursing care. However, there was a lack of escalation of this issue to the Night Nurse Practitioner. ”

    Source location

    Barbara White · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
Back to top

Data last updated 7 September 2026