Recurring concern

Unreliable fatigue controls for prolonged safety-critical shifts

Pin Get email alerts Request correction

First reported 31 Oct 2014•Latest report 21 Mar 2024

Definition

What this concern includes

Includes unsafe prolonged shift patterns, inadequate or missed rest breaks, and failures to record or monitor working hours where these undermine fatigue control in clinical, custodial or other safety-critical work.

Not included

  • General staffing shortages or workload where fatigue-control arrangements are not identified
  • Routine employment-compliance disputes with no supported public-safety risk
  • Fatigue from unrelated medical or personal causes
  • Competence or supervision failures where shift and rest controls are adequate
Reports
8

Distinct published reports

Individual concerns
9

A report can raise multiple concerns

Date range
2014–2024

First to latest report issue date

Stated actions
11

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Department for Transport2
Avon and Wiltshire Mental Health Partnership NHS Trust1
Cambridgeshire Constabulary1
Cardiff Prison1
Cardiff & Vale University LHB1
Department for Environment, Food & Rural Affairs1
Exeter Prison1
Hamerton Zoological Park1
Health and Safety Executive1
Local Government Association1
Milton Keynes University Hospital1
Ministry of Justice1
Royal Sussex County Hospital1
Sphere Risk Health & Safety Management Ltd1
Swansea Bay University Local Health Board1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. South Wales Central

    AI-generated summary

    Alan Richard Miles Davies · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Alan Richard Miles Davies was transferred to HMP Cardiff after 16 days of refusing food and was found collapsed in his cell 10 days later; he later died in hospital. The reported concerns included inadequate communication and handover of information, insufficient care planning and observation, the absence of a food and fluid refusal policy, inadequate staffing, and missed opportunities to escalate his care.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to provide rest breaks during prolonged night shifts

    Wider context from the report

    “(10) The Nurse and Health care assistant responsible for Mr Davies on the night of his collapse were working an 11.5 hour night shift without rest breaks, which they identified as being overly fatiguing ”

    Source location

    Alan Richard Miles Davies · Prevention of Future Deaths report
    Page 4 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement revised night-shift working patterns, including a four-night/three-day rota for new staff, to reduce consecutive night working and workload.

    Verbatim wording from the response

    “Despite national ongoing nursing shortages, strategies such as employing agency nurses with prison experience and introducing new roles like Pharmacy Technicians have been undertaken. Plans to employ a second Registered Nurse for night shifts are hindered by recruitment challenges but remain a priority. Changes to the night shift pattern are being implemented to alleviate staff workload. All new staff are employed on the basis on a 4 night/3-day rota, to reduce the need for staff to work 7 nights in a row. As explained at the inquest, the historical shift pattern inherited when the Healthcare Team transferred to the UHB (University Health Board) responsibility in 2013, has been difficult to change because staff wanted to retain this shift pattern and had some employment rights as part of the TUPE Transfer of Undertakings (Protection of Employment).”

    Source location

    Response from Cardiff and Vale University Health Board
    Page 3 · response
    Published 25 March 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Employ a second registered nurse for night shifts.

    Verbatim wording from the response

    “Despite national ongoing nursing shortages, strategies such as employing agency nurses with prison experience and introducing new roles like Pharmacy Technicians have been undertaken. Plans to employ a second Registered Nurse for night shifts are hindered by recruitment challenges but remain a priority. Changes to the night shift pattern are being implemented to alleviate staff workload. All new staff are employed on the basis on a 4 night/3-day rota, to reduce the need for staff to work 7 nights in a row. As explained at the inquest, the historical shift pattern inherited when the Healthcare Team transferred to the UHB (University Health Board) responsibility in 2013, has been difficult to change because staff wanted to retain this shift pattern and had some employment rights as part of the TUPE Transfer of Undertakings (Protection of Employment).”

    Source location

    Response from Cardiff and Vale University Health Board
    Page 3 · response
    Published 25 March 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Recruitment challenges hinder employing a second registered nurse for night shifts, although this remains a priority.

    Verbatim wording from the response

    “Despite national ongoing nursing shortages, strategies such as employing agency nurses with prison experience and introducing new roles like Pharmacy Technicians have been undertaken. Plans to employ a second Registered Nurse for night shifts are hindered by recruitment challenges but remain a priority. Changes to the night shift pattern are being implemented to alleviate staff workload. All new staff are employed on the basis on a 4 night/3-day rota, to reduce the need for staff to work 7 nights in a row. As explained at the inquest, the historical shift pattern inherited when the Healthcare Team transferred to the UHB (University Health Board) responsibility in 2013, has been difficult to change because staff wanted to retain this shift pattern and had some employment rights as part of the TUPE Transfer of Undertakings (Protection of Employment).”

    Source location

    Response from Cardiff and Vale University Health Board
    Page 3 · response
    Published 25 March 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing night-shift patterns were difficult to change because staff preferences and TUPE employment rights constrained alterations.

    Verbatim wording from the response

    “Despite national ongoing nursing shortages, strategies such as employing agency nurses with prison experience and introducing new roles like Pharmacy Technicians have been undertaken. Plans to employ a second Registered Nurse for night shifts are hindered by recruitment challenges but remain a priority. Changes to the night shift pattern are being implemented to alleviate staff workload. All new staff are employed on the basis on a 4 night/3-day rota, to reduce the need for staff to work 7 nights in a row. As explained at the inquest, the historical shift pattern inherited when the Healthcare Team transferred to the UHB (University Health Board) responsibility in 2013, has been difficult to change because staff wanted to retain this shift pattern and had some employment rights as part of the TUPE Transfer of Undertakings (Protection of Employment).”

    Source location

    Response from Cardiff and Vale University Health Board
    Page 3 · response
    Published 25 March 2024

    Open published response
  2. Exeter and Greater Devon

    AI-generated summary

    Stewart Stanley · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Stewart Stanley was remanded in custody at HMP Exeter and was found hanging in his cell on 12 July 2020 after the level of his observation had been reduced. He was taken to hospital and died on 14 July 2020. The concerns included inconsistent approaches to conducting and recording ACCT observations, differing interpretations of observation requirements, inaccurate recording of observation times, and evidence of excessive staff working hours. The inquest jury concluded that his death was probably caused or contributed to by failures to follow processes, including excluding the staff best qualified to assess his risk from the decision to remove him from constant watch.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Excessive prison officer working hours

    Wider context from the report

    “(1) The evidence revealed that there was an inconsistent approach taken by staff when conducting and recording observations on prisoners subject to the Prison Service suicide and self-harm prevention procedures (known as ACCT). (2) The evidence also revealed that some Officers had a different interpretation of the requirements of set out in PSI 64/2011 in respect of the timing of observations. (3) The evidence also revealed that precise times of such observations were not routinely being recorded accurately. (4) During the evidence it became apparent that a prison officer worked 23 hours out of 24, he was asked if this was normal and he replied, “yes, to make the regime work.” ”

    Source location

    Stewart Stanley · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Increase operational staffing, including Band 3–5 officers, at HMP Exeter.

    Verbatim wording from the response

    “With regards to your second concern, we remain committed to ensuring prisons are sufficiently resourced to deliver quality outcomes and ensure staff and prisoner safety, as well as improving our regime offering. Staffing has been an ongoing challenge at HMP Exeter, but from June 2020 to June 2023, the total number of operational staff increased by 12% (from 199 to 222), with Band 3-5 officers specifically increasing by 7% (from 165 to 176).”

    Source location

    Response from HM Prison and Probation Service
    Page 1 · response
    Published 22 September 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Introduce a retention toolkit to help Governors identify drivers of staff attrition.

    Verbatim wording from the response

    “Nationally, we continue to monitor staffing levels across the estate, and when staffing levels affect stability or the regime, there are a number of ways establishments can maximise the use of their own resources and seek support from other establishments to address staffing shortfalls. HMP Exeter have previously received support with additional marketing activity to bolster the recruitment pipeline. Further to this, we have introduced a retention toolkit to help Governors identify the drivers of attrition in their prisons.”

    Source location

    Response from HM Prison and Probation Service
    Page 2 · response
    Published 22 September 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review staff profiles and the core day regime to address leadership and staffing concerns.

    Verbatim wording from the response

    “Following the Urgent Notification received by the prison in November 2022, additional action was taken to address concerns relating to leadership and staffing, this included a review of staff profiles and the core day regime. HMP Exeter remains classed as a ‘standard plus’ site, which reflects its complexity. A business case to uplift managerial grades has been approved to attract and retain experienced managers, and therefore improve stability of the leadership team for the Governor, Deputy Governor and Head of Safety grades.”

    Source location

    Response from HM Prison and Probation Service
    Page 2 · response
    Published 22 September 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Examine the overall staffing model for public-sector prisons to improve resource-allocation analysis and prioritisation.

    Verbatim wording from the response

    “More widely, there is ongoing work within HMPPS to examine the overall staffing model for Public sector prisons. The project aims to improve our analysis of resource allocation across the system and ensure that we have prioritized our staff resources to address key business.”

    Source location

    Response from HM Prison and Probation Service
    Page 2 · response
    Published 22 September 2023

    Open published response
  3. Brighton and Hove

    AI-generated summary

    Jennifer Lilian Davies · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Jennifer Lilian Davies was struck by a parcel delivery vehicle while crossing the road in Brighton on 21 May 2020, sustaining a serious head injury. She died in hospital on 23 May 2020; the report raised concerns that delivery van drivers may work long hours without a legal requirement to take a break, potentially placing pedestrians at risk.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Exclusion of delivery van drivers from Working Time Regulations limiting working hours

    Wider context from the report

    “Delivery van drivers (of vehicles under 3.5 Tonnes) are not subject to the current Working Time Regulations. However, as in this case, a driver could be required to work up to 11 hours a day. Whilst employers can stipulate that their drivers should take a 30-minute break there is no legal requirement upon them to do so. With the growth in home parcel delivery this is putting lives at risk. Delivery van drivers, by the very nature of the work that they do, are being driven in hugely populated areas where pedestrians are particularly at risk. ”

    Source location

    Jennifer Lilian Davies · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing drivers’ hours, working-time and fatigue-management requirements are considered an appropriate response to risks involving light goods vehicle drivers.

    Verbatim wording from the response

    “Drivers of commercial goods vehicles weighing 3.5 tonnes or less fall in-scope of the GB domestic drivers’ hours rules (contained in the Transport Act 1968). According to these domestic rules, in any 24-hour period the maximum driving time is 10 hours and the maximum duty time is 11 hours. Duty includes all periods of work and standby but does not include rest or breaks. If someone is self-employed, duty time is only time spent driving the vehicle or its load. There are no specific break or rest requirements for goods vehicles under these rules.”

    Source location

    Response from Department for Transport
    Page 1 · response
    Published 22 March 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    DVSA is responsible for enforcing drivers’ hours rules, while employers and the Health and Safety Executive address workplace fatigue risks.

    Verbatim wording from the response

    “The current drivers’ hours and working time rules are vital in ensuring the safety of drivers and others on the road and it is important that those rules are adhered to by delivery companies. Any perceived breaches of the rules can be reported to Driver and Vehicle Standards Agency (DVSA), who are responsible for enforcement, via DVSA’s confidential hotline on 0300 123 9000 or by email to the DVSA intelligence team at intelligenceunit@dvsa.gov.uk. All calls/emails will be treated in confidence.”

    Source location

    Response from Department for Transport
    Page 2 · response
    Published 22 March 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Department cannot provide a definitive interpretation of legislation because its meaning and scope are ultimately matters for the courts.

    Verbatim wording from the response

    “As I hope you will appreciate, I must point out that the Department is unable to give a definitive interpretation of the meaning and scope of any legislation as this is ultimately a matter for the courts to determine. We can, however, provide the Department's view.”

    Source location

    Response from Department for Transport
    Page 2 · response
    Published 22 March 2023

    Open published response
  4. Milton Keynes

    AI-generated summary

    Sangeerth GIRIRATHAN · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Sangeerth GIRIRATHAN, aged 23, was involved in a road traffic collision on the M1 motorway and suffered a traumatic brain injury. While receiving intensive care, he suffered a cardiorespiratory arrest after a tracheostomy blockage was not recognised because the monitor alarm was switched off, and he died on 12 December 2021. The concerns included disengaged monitoring alarms and the absence of regulations governing the hours worked by van drivers.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of regulations governing van driver working hours

    Wider context from the report

    “During the course of the inquest it became apparent that the deceased, who was employed as a delivery van driver, had been working for long hours prior to the original collision. It is likely that he may have fallen asleep and collided with the back of a stationary lorry on the M1 motorway. I am told that there are currently no regulations regarding the hours that can be worked by a van driver as opposed to the regulations that operate for heavy goods vehicles. I believe that this is a matter that should be reviewed by the department in order to prevent similar deaths in similar circumstances. ”

    Source location

    Sangeerth GIRIRATHAN · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Driver and Vehicle Standards Agency is responsible for enforcing the GB Drivers’ Hours rules.

    Verbatim wording from the response

    “The Driver and Vehicle Standards Agency (DVSA) is responsible for the enforcement of the GB Drivers’ Hours rules and last year made 15,464 traffic checks on light goods vehicles and 67 different people were fined for Drivers’ Hours related offences.”

    Source location

    Response from Department for Transport
    Page 2 · response
    Published 24 May 2022

    Open published response
  5. Cambridgeshire and Peterborough

    AI-generated summary

    ROSA ANN KING · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Rosa Ann King, a senior carnivore keeper at Hamerton Zoological Park, died on 29 May 2017 after being attacked by a Malayan tiger while exiting the tiger paddock. She had entered while the tiger slides were open, and the report identified concerns about reliance on keeper reliability, fatigue from night-time hand-rearing work, the absence of air-lock type double gates, and lack of access to conventional firearms. The report also raised concerns about insufficient guidance, risk assessment and inspection of these safety arrangements.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Inadequate fatigue-risk controls for keepers undertaking night-time hand-rearing

    Wider context from the report

    “5.3.2 I heard evidence that since Rosa’s death, the zoo has introduced a formal policy for the hand-rearing of animals. That policy (which on its face was meant to have been reviewed on 24 April 2019) reduces, but does not eliminate, my concerns in this regard. It provides that the period of consecutive days staff spent hand-rearing should be “kept to a minimum”. However, it goes on to provide that this is to be, “at the staff members own discretion” after what is said to be “self-evaluation”. For hand-rearing done at home, the work remains viewed as voluntary and unpaid. The policy does not make provision for the hours spent in such activity to be monitored for safety reasons, although in a document provided on the last day of the inquest, I was told that this would be introduced before any further hand-rearing was done. The policy does not make any separate provision or safeguards for those keepers whose day jobs involve them working with the highest risk animals like tigers, where there is a risk of fatalities if fatigue-induced mistakes are made. No advice had been taken from any outside expert on the safety implications of night-working or the patterns of work being undertaken. I am concerned that there remains a risk of further deaths. ”

    Source location

    ROSA ANN KING · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Risks to zoo keepers from worker fatigue fall outside the remit of the new Standards and zoo inspection process.

    Verbatim wording from the response

    “As explained in ████████’s letter of 4 September 2019, we believe that in relation to the risks posed to keepers as a result of worker fatigue, these fall outside the remit of the new Standards and the zoo inspection process. Licensing Authorities are prohibited by section 5(7) of the Zoo Licensing Act 1981 from attaching conditions to a licence that "...relate only or primarily to the health, safety or welfare of persons working in the zoo".”

    Source location

    Response from DEFRA (Update July 2025)
    Page 5 · response
    Published 18 September 2019

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Double-door systems, documented safe systems of work and lone-worker policies should sufficiently mitigate human-reliability and fatigue risks.

    Verbatim wording from the response

    “We consider that the requirement for double-door systems for enclosures of Category 1A or Category 1 listed primates or terrestrial carnivores, along with a documented ‘Safe System of Work (SSOW) – as set out in 6.9 below - should mitigate the risks posed to public safety by human error due to worker fatigue.”

    Source location

    Response from DEFRA (Update July 2025)
    Page 5 · response
    Published 18 September 2019

    Open published response
  6. Wiltshire and Swindon

    AI-generated summary

    Terence Andrew Bennett · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Terence Andrew Bennett, who had schizo-affective disorder and was severely mentally ill, suicidal and threatening harm to his mother, died by suicide after self-inflicting deep wounds to his neck and wrists on 26 October 2016. The inquest found that his death was contributed to by neglect. Concerns included inadequate care and risk-management plans, failures in record use and handover, insufficient family and multidisciplinary involvement, reliance on unqualified staff, and deficiencies in supervision, training and consultant working arrangements.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    On-call rota failing to provide rest and recuperation after 12-hour night duties

    Wider context from the report

    “10. The on-call rota for duty consultants meant that consultant psychiatrists on occasions faced a full day of clinical work immediately following the completion of a 12 hour night time duty, without any period of rest and recuperation. ”

    Source location

    Terence Andrew Bennett · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report
  7. Staffordshire South

    AI-generated summary

    Mary Winifred HYDEN · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mary Winifred Hyden had a suprasellar meningioma and died at home on 16 February 2015; the inquest recorded pulmonary thrombo-embolism and an intracranial tumour that was not successfully treated. Concerns included failures in communication about the tumour in 2013 and 2014, and the excessive working hours of a consultant neurologist, described as increasing the potential for fatal errors.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Excessive working hours for consultant neurologists

    Wider context from the report

    “(1) At the inquest I heard helpful evidence from ████████ Consultant Neurologist. She was frank about failures in communication in 2013 and 2014 and advised me of significant changes since Cannock Hospital was transferred to the Wolverhampton Trust. However ████████ also indicated in evidence that she is working regularly 7 days a week and the day before the inquest worked 14 hours (and again this was not unusual). These do appear to be excessive hours with an increased potential for fatal errors. I should be grateful if you could look at this. ”

    Source location

    Mary Winifred HYDEN · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review the consultant’s job plan to address workload and work-life balance.

    Verbatim wording from the response

    “Nevertheless, I understand that the Medical Director and the Clinical Director for Neurosciences have reviewed ████████ job plan (July 2015) and a new job plan will be effective from 1 October 2015. In her new job plan, ████████ clinical sessions will be reduced to allow her to have better work life balance and since November 2014, Dr Summers does not travel to Cannock Hospital to undertake clinics and ward referrals and this has significantly reduced her travel requirements.”

    Source location

    2015-0251-Response-by-University-Hospitals-of-North-Midlands-NHS-Trust
    Page 2 · response
    Published 1 July 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Introduce a new job plan reducing the consultant’s clinical sessions.

    Verbatim wording from the response

    “Nevertheless, I understand that the Medical Director and the Clinical Director for Neurosciences have reviewed ████████ job plan (July 2015) and a new job plan will be effective from 1 October 2015. In her new job plan, ████████ clinical sessions will be reduced to allow her to have better work life balance and since November 2014, Dr Summers does not travel to Cannock Hospital to undertake clinics and ward referrals and this has significantly reduced her travel requirements.”

    Source location

    2015-0251-Response-by-University-Hospitals-of-North-Midlands-NHS-Trust
    Page 2 · response
    Published 1 July 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Stop the consultant travelling to Cannock Hospital for clinics and ward referrals.

    Verbatim wording from the response

    “Nevertheless, I understand that the Medical Director and the Clinical Director for Neurosciences have reviewed ████████ job plan (July 2015) and a new job plan will be effective from 1 October 2015. In her new job plan, ████████ clinical sessions will be reduced to allow her to have better work life balance and since November 2014, Dr Summers does not travel to Cannock Hospital to undertake clinics and ward referrals and this has significantly reduced her travel requirements.”

    Source location

    2015-0251-Response-by-University-Hospitals-of-North-Midlands-NHS-Trust
    Page 2 · response
    Published 1 July 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide the consultant with support from a second consultant at County Hospital.

    Verbatim wording from the response

    “In addition to this, ████████ is not currently working in isolation at the County Hospital and has the support of a second Consultant. She has also been encouraged to utilise the administrative support that is available to her. As a Neurosciences Directorate we are keen to provide the right working environment for ████████ and patient safety is very high on our priorities.”

    Source location

    2015-0251-Response-by-University-Hospitals-of-North-Midlands-NHS-Trust
    Page 2 · response
    Published 1 July 2015

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Encourage the consultant to use available administrative support.

    Verbatim wording from the response

    “In addition to this, ████████ is not currently working in isolation at the County Hospital and has the support of a second Consultant. She has also been encouraged to utilise the administrative support that is available to her. As a Neurosciences Directorate we are keen to provide the right working environment for ████████ and patient safety is very high on our priorities.”

    Source location

    2015-0251-Response-by-University-Hospitals-of-North-Midlands-NHS-Trust
    Page 2 · response
    Published 1 July 2015

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The consultant’s working arrangements complied with applicable regulations through the compensatory-rest regime and her job plan.

    Verbatim wording from the response

    “The EC Directive on Working Time for Consultants was introduced in October 1998 and from this time onwards, all consultants are covered by the entitlements afforded by the Directive. In 1998, the Central Consultants and Specialists Committee (CCSC) of the British Medical Association and the NHS Executive negotiated a collective agreement regarding the application of the Directive for senior hospital doctors, which applied derogations to inflexible hourly, daily and weekly limits under regulation 21 and in their place established the right of senior hospital doctors to take compensatory rest where the limits were exceeded. These derogations were applied to ensure that continuing responsibility to patients was maintained and the necessary protection for senior hospital doctors under the directive was retained.”

    Source location

    2015-0251-Response-by-University-Hospitals-of-North-Midlands-NHS-Trust
    Page 2 · response
    Published 1 July 2015

    Open published response
  8. Brighton and Hove

    AI-generated summary

    Maureen Annette ELLETT · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    The report concerns the death of Maureen Annette ELLETT; the circumstances are referred to the Record of Inquest. Concerns included incomplete emergency department documentation and observations, inadequate clinical planning and review, staffing and fatigue issues, and shortcomings in ECG and observation procedures. The report states that the cumulative effect of these issues was considered catastrophic by the inquest.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Excessive shifts and inadequate breaks for Clinical Decisions Unit nursing staff

    Wider context from the report

    “(8) The Staff Nurse in the Clinical Decisions Unit on the night of the 16th / 17th June 2014 was an Agency Nurse who had no previous experience ever of working in the Emergency Department or a Clinical Decisions Unit. She was assisted by an experienced Health Care Assistant. However, the Staff Nurse was also working a 12½ hour shift and had had no break until over nine hours into that shift. It is considered that this compromises the care of the patients in the Clinical Decisions Unit. ”

    Source location

    Maureen Annette ELLETT · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Excessive shifts and inadequate breaks for A & E staff

    Wider context from the report

    “(4) The second Triage Nurse in A & E did the assessment on Mrs. Ellett at the end of a 12½ hour shift which was due to end at 20:00 hours on the 16th June, 2014. She saw Mrs. Ellett at approximately 19:20 hours and out of the two pages of emergency department Nursing Documentation which require over 80-pieces of information recorded, she recorded merely 12 pieces of information. The Falls Risk Assessment was completely blank and yet Mrs. Ellett was at high risk of falls and should have been provided with a green wrist band to alert all staff to this. It is thought that this shift is too long and at the end of it, staff who have had no proper breaks will be exhausted. It is considered that all staff should be trained on the importance of completing hospital documentation. ”

    Source location

    Maureen Annette ELLETT · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The failure to complete outstanding assessments did not arise from staff working long shifts, whose benefits were considered to counterbalance associated risks.

    Verbatim wording from the response

    “We do not believe the failure to complete and document these outstanding assessments arose from the length of shifts being worked by the staff. While we acknowledge that there are recognized risks associated with staff working these long shifts, the Trust’s Chief Nurse agrees with the national view that these risks are counter-balanced by the benefits associated with such shifts. In particular, the continuity of care for individual patients is preferred by most patients and many staff. Such continuity makes it easier to detect what may be subtle changes in a patient’s condition, as the same clinical member of staff has direct contact with the patient over a longer period. We are also aware that it is at handovers between staff that there is a particular risk of miscommunication, and by reducing the numbers of handovers in a 24 hour period, there is a reduction in this risk.”

    Source location

    2014-0473-Response-by-Brighton-Sussex-University-Hospitals-NHS-Trust
    Page 2 · response
    Published 31 October 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Although an earlier break would have been preferable, the delayed break was not considered to have compromised patient care.

    Verbatim wording from the response

    “On reflection, we agree that it would have been preferable for her to have been encouraged more strongly to take an earlier break, even though we have no reason to think that the clinical care of any patient was compromised by her commitment to continuing their care without taking a formal break for several hours.”

    Source location

    2014-0473-Response-by-Brighton-Sussex-University-Hospitals-NHS-Trust
    Page 3 · response
    Published 31 October 2014

    Open published response
Back to top

Data last updated 7 September 2026