Recurring concern

Failure to provide timely medical review of admitted patients

Pin Get email alerts Request correction

First reported 4 Oct 2013•Latest report 17 Jun 2025

Definition

What this concern includes

Includes failures of the inpatient medical-review process involving absent, delayed or insufficiently timely review of admitted or transferred patients, including review prompted by clinical observations, deterioration, presenting symptoms or a request from ward staff.

Not included

  • Excludes delays limited to consultant review where the broader medical-review process is not deficient.
  • Excludes nursing observations, monitoring or escalation failures when no failure to provide medical review is identified.
  • Excludes generic staffing, documentation, communication or handover deficiencies unless they directly result in absent or delayed medical review of an admitted patient.
  • Excludes outpatient, community or non-inpatient clinical reviews.
Reports
24

Distinct published reports

Individual concerns
27

A report can raise multiple concerns

Date range
2013–2025

First to latest report issue date

Stated actions
35

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

University Hospitals Sussex NHS Foundation Trust3
Recipient name withheld2
Royal Sussex County Hospital2
Barts Health NHS Trust1
Blackpool Teaching Hospitals NHS Foundation Trust1
Calderdale and Huddersfield NHS Foundation Trust1
Coroners' Society of England and Wales1
Department of Health and Social Care1
Derbyshire Community Health Services NHS Foundation Trust1
East Midlands Ambulance Service NHS Trust1
Faculty of Intensive Care Medicine1
Frimley Health NHS Foundation Trust1
Healthcare Safety Investigation Branch1
Heatherwood and Wexham Park Hospitals NHS Foundation Trust1
Medicines and Healthcare products Regulatory Agency1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. South Yorkshire (Eastern)

    AI-generated summary

    Hazel Gambles · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Hazel Gambles was admitted to hospital after a fall at home and was later found to have sustained a brain bleed in an unwitnessed in-patient fall. She died on 27 January 2025, and the report states that the head injury more than minimally contributed to her death. The principal concerns were failures to complete and implement falls assessments and prevention measures, delay in medical review, inadequate communication with her family, failure to report and investigate the fall, and omission of the fall from the discharge letter.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Delays in medical review following an inpatient fall

    Wider context from the report

    “There are several areas of concern around failures in documentation and failures to follow Trust policy, namely: 1. Lying and standing Blood Pressure was not recorded on admission. 2. There was no documentation of any falls prevention measures at the time of the first falls assessment. 3. There is no evidence of falls prevention measures being put in place following the first falls assessment. 4. There was no falls assessment done at the time of transfer to ward B4. There should have been a falls assessment within six hours of transfer but that did not happen. The assessment took place some 23 hours after admission to the ward, by which time Mrs Gambles had already fallen. 5. Following the in-patient fall there was a delay of over 5 hours before a medical review took place. The note recording the request for medical review is not timed. 6. There was no discussion with Mrs Gambles' family explaining the findings of the CT scan and they were not told about the bleed on the brain. 7. No Datix report was done following the in-patient fall leading to a delay in investigation. 8. The in-patient fall is not mentioned on the Discharge letter. I am concerned that these failures suggest a lack of awareness of, and lack of compliance with, the Trust’s processes on falls assessment and record keeping. ”

    Source location

    Hazel Gambles · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Expand resident-doctor induction content on responding to deteriorating patients and prioritise overnight reviews for clinically deteriorating patients.

    Verbatim wording from the response

    “The induction of resident doctors includes sessions on resuscitation and more details are now included on the response to a deteriorating patient. The clinical teams (resident doctors and the acute response team) will prioritise deteriorating patients who need to be reviewed overnight (elevated NEWS2 scores or abnormal neurological signs). The Trust is moving towards employing two medical registrars on call overnight.”

    Source location

    Response from Rotherham NHS Foundation Trust
    Page 4 · response
    Published 30 June 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Move towards employing two medical registrars on call overnight.

    Verbatim wording from the response

    “The induction of resident doctors includes sessions on resuscitation and more details are now included on the response to a deteriorating patient. The clinical teams (resident doctors and the acute response team) will prioritise deteriorating patients who need to be reviewed overnight (elevated NEWS2 scores or abnormal neurological signs). The Trust is moving towards employing two medical registrars on call overnight.”

    Source location

    Response from Rotherham NHS Foundation Trust
    Page 4 · response
    Published 30 June 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review national inpatient-falls audit data and share findings and improvement actions for qualifying injured inpatients.

    Verbatim wording from the response

    “We have reviewed the national audit of inpatient falls (NAIF) data which demonstrates that the Trust is routinely completing accurate assessments for patients who fell in hospital and sustained an injury. The data confirm that the medical review for these patients is now taking place within 30 minutes.”

    Source location

    Response from Rotherham NHS Foundation Trust
    Page 4 · response
    Published 30 June 2025

    Open published response
  2. Essex

    AI-generated summary

    Lady Lola Kay Crouch · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Lady Lola Kay Crouch died at Broomfield Hospital on 26 February 2023 from multi-organ failure due to small bowel obstruction associated with leiomyosarcoma of the small intestine and abdominal adhesions. A December 2022 CT finding suggestive of malignancy was not followed up or communicated to her, and it was not included in her later hospital history. The report also identifies delayed medical review overnight because of doctor staffing levels.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Delays in medical review due to doctor staffing levels

    Wider context from the report

    “(2) Staffing levels – A Medical Emergency call was not triggered overnight on the surgical ward when elevated NEWS scores required medical review that was escalated but delayed due to doctor staffing levels. ”

    Source location

    Lady Lola Kay Crouch · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement changes and processes to ensure patients are properly informed of their imaging results.

    Verbatim wording from the response

    “We have implemented the necessary changes to ensure that patients are properly informed of their imaging results, and embedded new processes within our surgical teams to make sure surgical colleagues are well supported overnight for urgent cases and when required the Consultants act down as per policy.”

    Source location

    Response from Mid & South Essex NHS Trust
    Page 3 · response
    Published 25 February 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Establish a hospital out-of-hours service in the surgical department to provide a more robust response and senior support to surgical wards.

    Verbatim wording from the response

    “Since Lady Lola’s case we have established the hospital out of hours service in the surgical department to provide a more robust response to the surgical wards. This process has been in place for other specialties previously and we know it works very well.”

    Source location

    Response from Mid & South Essex NHS Trust
    Page 3 · response
    Published 25 February 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    NEWS2 escalation, trigger response, out-of-hours support and consultant acting-down arrangements provide sufficient staffing safeguards for urgent surgical cases.

    Verbatim wording from the response

    “Our ‘NEWS2’ escalation policy was in place at the time of Lady Lola’s attendances. The outcome of Lady Lola’s case was communicated at both our July 2024 and August 2024 general surgical audit meetings to share learning. During the meetings we highlighted the importance of compliance with the NEWS2 escalation policy again and reminded the surgical staff about the role of the trigger response team, and our local departmental escalation process. The trigger response and hospital out of hours team are automatically notified by the electronic observation system, NEWS escalations and attend the unwell patient.”

    Source location

    Response from Mid & South Essex NHS Trust
    Page 2 · response
    Published 25 February 2025

    Open published response
  3. Hampshire, Portsmouth and Southampton

    AI-generated summary

    Susan EVANS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Susan Evans underwent elective gastric bypass surgery on 11 July 2023, developed abdominal pain, was discharged without review by the specialist bariatric team or a senior doctor, and was later readmitted with abdominal sepsis from an anastomotic leak. She died at Queen Alexandra Hospital on 12 August 2023. The principal concern was that the hospital’s written and informal policies for specialist review and escalation of pain were not followed, which the inquest found contributed more than minimally to her death.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure specialist bariatric team review of post-operative gastric bypass patients

    Wider context from the report

    “Queen Alexandra’s written post operative care pathway for patients who have undergone a gastric bypass operation states that: - There is to be a daily review by a bariatric specialist nurse, consultant or registrar. - A senior doctor is to review within 2 hours if there is increased abdominal pain in order to rule out anastomotic leak or bleed. In addition to this, the inquest heard evidence that patients should be seen by a member of the specialist bariatric team prior to discharge. This is not included in the written policy. Neither the written nor informal policy set out above were followed in Ms Evans’ case. She was not reviewed by a member of the specialist bariatric team at any point on day 2 after surgery and the pain she experienced from the early hours of 13 July 2023 was not escalated to a senior doctor at all. The inquest heard evidence that medical staff who were not part of the specialist bariatric team were unlikely to appreciate the significance of pain. The failure to follow policy contributed more than minimally to Ms Evans death and is therefore a matter of concern. ”

    Source location

    Susan EVANS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement a Bariatric Discharge Protocol in the pathway booklet requiring pre-discharge specialist review, pain-control assessment, discharge criteria and consultant discussion when criteria are unmet.

    Verbatim wording from the response

    “In response to the concerns set out above, there is already a policy in place which covers points 1 and 2. Unfortunately, on this occasion, it was sadly not followed. At least in part, because it was not clearly visible in the patient’s ward notes to act as a prompt. To counter this, the Bariatric lead surgeon has written a Bariatric Discharge Protocol (the new protocol) which has been incorporated into the bariatric pathway booklet which is completed for each patient undergoing bariatric surgery and kept in their medical notes for use by treating clinicians (doctors and nurses). This protocol requires a member of the bariatric team or suitable clinician to review the patient prior to discharge and ensure the patient’s pain is settling and controlled with suitable analgesia prior to discharge.”

    Source location

    Response from Portsmouth Hospital NHS Trust
    Page 1 · response
    Published 18 December 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Disseminate the Bariatric Discharge Protocol through surgical governance and team meetings and email it to surgical staff with bariatric out-of-hours or emergency responsibility.

    Verbatim wording from the response

    “The new protocol, (which includes safety netting advice, advising patients how to make contact if they become unwell following discharge) has been shared at the Surgical Clinical Governance meeting which is attended by surgical resident doctors and consultants. The protocol was also discussed in the Bariatric Team meeting and is going to be discussed again at the Biannual AGM on 7/3/2025.”

    Source location

    Response from Portsmouth Hospital NHS Trust
    Page 2 · response
    Published 18 December 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Further disseminate the Bariatric Discharge Protocol at the Biannual AGM, nursing surgical study day and surgical ward-level safety huddles.

    Verbatim wording from the response

    “The new protocol, (which includes safety netting advice, advising patients how to make contact if they become unwell following discharge) has been shared at the Surgical Clinical Governance meeting which is attended by surgical resident doctors and consultants. The protocol was also discussed in the Bariatric Team meeting and is going to be discussed again at the Biannual AGM on 7/3/2025.”

    Source location

    Response from Portsmouth Hospital NHS Trust
    Page 2 · response
    Published 18 December 2024

    Open published response
  4. Derby and Derbyshire

    AI-generated summary

    Alice Jean FOX · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Alice Jean FOX, known as Jean, died in hospital on 1 July 2021 from severe infection resulting from bacterial infection of the surgical site following partial hip replacement after a fall. Concerns included her lengthy wait in the discharge lounge and late arrival at rehabilitation, which meant usual admission assessments were not completed, and delays in reviewing blood results and referring her back to hospital despite signs of infection.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Delays in clinical review and referral for suspected infection after rehabilitation-hospital arrival

    Wider context from the report

    “2. Jean had signs of infection to the surgical site on arrival at the rehabilitation hospital and should have had more robust clinical review but confirmation of infection and referral back to the general hospital did not occur until her blood results were reviewed 3 days later. There had been opportunity to expedite the blood results. On the evidence at inquest there is reason to think that the rehabilitation staff were falsely reassured by a low NEWS score whereas there was suspected infection that could have been confirmed earlier. ”

    Source location

    Alice Jean FOX · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  5. Inner North London

    AI-generated summary

    Roy Elton TRAVERS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Roy Travers died on 6 June 2022 from a spontaneous cerebral bleed after admission to Whittington Hospital on 2 June, where he was not initially scanned and the bleed was not diagnosed. Concerns included delayed review after melaena was noted, failure to withhold apixaban, uncertainty about whether identified learning actions took place, and concerns about the treatment of Mr Travers and the late disclosure of the hospital’s review to the coroner and family.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to escalate clinically significant melaena for timely medical review

    Wider context from the report

    “1. Malaena was noted at 8.45am on 4 June 2022, but it was another 12 hours before medical staff reviewed Mr Travers. There appears to have been a failure to escalate. A doctor was asked to see him earlier that day, but about a different issue. ”

    Source location

    Roy Elton TRAVERS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide deteriorating-patient recognition and management training to ward nurses through the Critical Care Outreach Team.

    Verbatim wording from the response

    “The Ward manager ████████ has given feedback to the nurse who did not escalate melaena. The nurse has booked to attend a course in January 2023 which includes how to recognise and manage the deteriorating patient. This course will re-enforce knowledge, improve competence, encourage better communication, and enhance team working. This course is run by the Critical Care Outreach Team.”

    Source location

    Response from Whittington Health NHS Trust
    Page 1 · response
    Published 9 November 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Introduce ward-nurse training on recognising and escalating gastrointestinal bleeding, led by the endoscopy nursing team.

    Verbatim wording from the response

    “Further training for ward nurses is being put in place to cover the recognition and escalation of gastrointestinal bleeding is being organised by the Associate Director of Nursing and will be led by the endoscopy nursing team.”

    Source location

    Response from Whittington Health NHS Trust
    Page 1 · response
    Published 9 November 2022

    Open published response
  6. Inner North London

    AI-generated summary

    Stephen Francis WALKER · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Stephen Francis Walker was admitted for an ileostomy reversal and developed vomiting and severe illness several days later. A nasogastric tube was not placed until that evening, and he died the following day after admission to intensive care. Concerns included delayed assessment and treatment, inadequate or missing records of clinical reviews and consent, and confusing medical records; the inquest found that earlier tube placement would have improved his chance of survival.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure timely medical review after deterioration and repeated requests

    Wider context from the report

    “1. Dr Walker’s condition had deteriorated by the time of the morning ward round on Easter Monday, 5 April 2021. He said that he felt awful and had begun vomiting. Dr Walker wondered if this was secondary to opiate analgesia, and this was recorded as the clinical impression. However, no record was put before me at inquest indicating that the clinical fellow undertaking the ward round conducted an abdominal examination, no subsequent early medical review was fixed and no nasogastric tube was passed. 2. At the morbidity and mortality meeting on 24 June, the registrar said that Dr Walker was offered a nasogastric tube but declined. However, I was told at inquest that there was no record of this. 3. I was told at inquest that, at lunch time on 5 April, nurses twice bleeped for a medical review, but there was no record that a medical review was undertaken, or that this was chased. ”

    Source location

    Stephen Francis WALKER · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  7. Stoke-on-Trent and North Staffordshire

    AI-generated summary

    Julie MORREY · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Julie MORREY died in Royal Stoke University Hospital on 10 January 2019 after presenting with renal failure and bronchopneumonia. The report raised concerns about inadequate communication between hospital departments, a lack of proactive nursing management, insufficient fluids for over 24 hours, and no senior clinician review during that period.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to provide senior clinician review after admission

    Wider context from the report

    “3. There was no review of the patient by a senior clinician for 24 hours following her admission and whilst she awaited a bed on the Renal Unit. ”

    Source location

    Julie MORREY · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Escalate cases without an enacted management plan to the Nurse in Charge or senior decision-maker and record the escalation in nursing documentation and Datix.

    Verbatim wording from the response

    “b. There is to be an escalation of care to the Nurse in Charge and/or senior decision maker in circumstances where no management plan has been enacted. This is to be recorded in the nursing documentation and through completion of Datix.”

    Source location

    2019-0353-Response-by-University-Hospitals-of-North-Midlands-NHS-Trust
    Page 2 · response
    Published 22 November 2019

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The absence of consultant review was not a separate error because existing senior-review mechanisms were robust; it resulted from misunderstanding responsibility for the patient.

    Verbatim wording from the response

    “3. Clinical teams would like to reassure H M Coroner that both Renal and Acute medicine do have robust mechanisms for ensuring senior review of patients. In this case, if either specialty had thought the patient to be under their care, they would have had a review. On this occasion, the lack of a consultant review was not a separate or additional error; it all stems from the misunderstanding of allocation at the beginning of the patient’s care. The corrective actions outlined in 1 and 2 above will prevent such a situation from arising in the future.”

    Source location

    2019-0353-Response-by-University-Hospitals-of-North-Midlands-NHS-Trust
    Page 2 · response
    Published 22 November 2019

    Open published response
  8. Manchester South

    AI-generated summary

    Xander Curran-Pass · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Xander Curran-Pass was delivered by category C Caesarean Section on 15 September 2018 after reduced fetal movement, delayed induction of labour, and concerning CTG findings. Resuscitation was unsuccessful and he died; post-mortem examination identified poor placental function associated with chronic villitis and thrombotic vasculopathy. The substantive concerns included delays in review and delivery, inadequate monitoring and documentation, and unclear or inconsistent processes for managing induction of labour and reduced fetal movement.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to require obstetrician review on admission with reduced fetal movement and delayed induction of labour

    Wider context from the report

    “4. A review by an obstetrician did not take place on admission despite RFM and delayed IOL. The trust guidance did not require such a review. Such a review may have identified growing concern about condition of Xander; ”

    Source location

    Xander Curran-Pass · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  9. Manchester South

    AI-generated summary

    Michael William Flynn · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Michael William Flynn underwent elective hip replacement surgery and required a blood transfusion. He subsequently experienced inadequate Early Warning Score monitoring, failures to follow escalation procedures, incomplete fluid-balance monitoring, and a lack of timely clinical review before suffering cardiac arrest and dying on 17 July 2018.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to review patients and escalate care when EWS trigger points require it

    Wider context from the report

    “2. The trust had a clear protocol regarding monitoring and trigger points for regularity and escalation in relation to EWS. Whilst Mr Flynn was a patient on the orthopaedic unit the Trust policy was not adhered to. For example the inquest heard that in the 18 hours preceding his death he did not see a doctor and was not reviewed despite the EWS scores requiring this to happen. ”

    Source location

    Michael William Flynn · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure of registrars to review patients during ward visits

    Wider context from the report

    “7. There was no evidence that the consultant had communicated with staff about Mr Flynn or that the relevant registrar had reviewed Mr Flynn on visits to the ward. ”

    Source location

    Michael William Flynn · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Addressed orthopaedic NEWS-policy noncompliance through staff discussions and circulated responsibilities for recording and escalation.

    Verbatim wording from the response

    “The Matron for the Orthopaedic Unit has provided assurances that formal discussions have taken place with the nursing staff identified through our investigation as failing to comply with Trust Policy in respect to the regularity, recording and appropriate escalation of NEWS observations, and consideration given to identified support or training needs. Additionally, I understand the ward manager has circulated a newsletter to all staff reiterating their responsibilities and accountability with regards to the appropriate recording and escalation of NEWS, including -”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 2 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implemented NEWS2, including revised observation and escalation processes and associated staff training.

    Verbatim wording from the response

    “Although not directly relevant in the context of this Regulation 28 Report, I would like to advise you of a change made within the Trust relating to the National Early Warning Score (NEWS). At the time of Mr. Flynn’s episode of care, the Trust were using a modified/adapted NEWS tool, which had been in use since 2014. In 2018, a Patient Safety Alert was published requiring Trusts to adopt a revised National Early Warning Score (NEWS2) drafted by the Royal College of Physicians. The alert resulted from the recognition that healthcare providers used a variety of adapted NEWS or locally devised early warning scores, increasing the risk of harm resulting from having different scoring systems in use across the NHS when patients or staff move between services.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 3 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop a triggered referral process to orthogeriatricians for patients requiring senior review.

    Verbatim wording from the response

    “In addition, I am informed that discussions have taken place with the Directorate of Medicine to implement a triggered referral process to the Orthogeriatricians in cases where patients are identified as requiring a senior level orthogeriatric review. I have gained assurances from the Deputy Directorate Manager for Trauma and Orthopaedics that she is currently working with the Directorate Manager for Medicine to develop the process. The Specialty anticipates that these measures will provide additional support to the clinical teams and patients, ensuring senior medical reviews take place appropriately.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 4 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review and revise consultant job plans to support consultant ward-round availability, subject to management approval.

    Verbatim wording from the response

    “With regards to your concerns that a Consultant did not see Mr. Flynn on the day after his operation, the Trauma and Orthopaedic Directorate Managers have advised that a Consultant team job planning session has taken place with the Specialty to discuss the availability of Consultants to undertake ward rounds. The team have agreed to job plans being reviewed and revised and individual Consultant job planning meetings are progressing. I understand the team aim to have completed all job planning meetings including senior management review and approval by mid-April 2019.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 4 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct a case-note review of orthopaedic wards covering daily documentation, reviewing doctor grade and indicated orthogeriatric review.

    Verbatim wording from the response

    “To obtain some assurance in this matter, I understand a review of case notes is scheduled to commence in March 2019 on both the Planned and Emergency Orthopaedic wards to evaluate the medical documentation in relation to daily entries in the medical notes, the grade of doctor reviewing the patient, and whether an orthogeriatric review has taken place where indicated.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 4 · response
    Published 23 May 2019

    Open published response
  10. Norfolk

    AI-generated summary

    William Clifford ATHERTON · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    William Clifford Atherton was admitted to hospital on 29 May 2017 with abdominal symptoms, urinary retention and poor kidney function. He was discharged despite worsening renal function and deterioration, and died after returning severely unwell with vomiting of faecal matter, a distended abdomen and severe pain; the reported cause was bowel obstruction. Concerns included the lack of senior medical review and nursing observations, failure to recognise warning signs and worsening blood results, and inconsistent early warning score documentation and escalation.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to provide medical review after ward rounds

    Wider context from the report

    “That no medical review of Mr Atherton took place after the ward round on 30th. That his worsening condition was not recognised by the junior doctor reviewing the blood results. That no nursing observations were carried out in the several hours whilst he waited to go home and that potential warning signs of a bowel obstruction were not recognised and acted upon. His documentation was incorrectly filled in (early warning scores EWS) and thus the proper escalation of treatment which this should have triggered did not take place. That the different department at QEH appear to complete EWS differently results in inconsistent scoring and the potential to not escalate treatment of a patient who needs it. ”

    Source location

    William Clifford ATHERTON · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
Back to top

Data last updated 7 September 2026