Recurring concern
Failure to provide timely medical review of admitted patients
- Reports that mention this concern
- 24
- Times this concern has been raised
- 27
- Stated actions linked to this concern
- 35
What this concern includes
Includes failures of the inpatient medical-review process involving absent, delayed or insufficiently timely review of admitted or transferred patients, including review prompted by clinical observations, deterioration, presenting symptoms or a request from ward staff.
What is not included
- Excludes delays limited to consultant review where the broader medical-review process is not deficient.
- Excludes nursing observations, monitoring or escalation failures when no failure to provide medical review is identified.
- Excludes generic staffing, documentation, communication or handover deficiencies unless they directly result in absent or delayed medical review of an admitted patient.
- Excludes outpatient, community or non-inpatient clinical reviews.
Trends
Reports over time
Reports mentioning this concern, over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Reports and published responses 24 reports
See individual reports that have raised this concern, and the actions taken in response
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Concerns raised1
Failure to provide clinical review and monitoring after ward transfer
This report raised 11 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- University Hospitals Sussex NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
-
University Hospitals Sussex NHS Foundation Trust
Implement separate Acute Medicine Consultant cover for telephone calls while another consultant sees requested patients.
-
Concerns raised1
Failure to escalate EWS scores of 3 for medical review and increased observations
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- the Queen Elizabeth Hospital, King'S Lynn, NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
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the Queen Elizabeth Hospital, King'S Lynn, NHS Foundation Trust
Provide staff with support to understand and use the current escalation system.
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the Queen Elizabeth Hospital, King'S Lynn, NHS Foundation Trust
Implement NEWS2 with new documentation, training and escalation procedures, supported by communications and a November 2018 go-live.
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the Queen Elizabeth Hospital, King'S Lynn, NHS Foundation Trust
Appoint a NEWS2 Champion.
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the Queen Elizabeth Hospital, King'S Lynn, NHS Foundation Trust
Conduct ongoing audits of NEWS2 documentation and escalation.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
-
the Queen Elizabeth Hospital, King'S Lynn, NHS Foundation Trust
Widespread retraining on older escalation procedures will not occur before NEWS2 implementation because it could cause confusion.
-
Concerns raised1
Failure to provide medical review on the acute medical unit
This report raised 9 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised1
Failure to review patients after acute NEWS score deterioration
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- University Hospitals Sussex NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.5
-
University Hospitals Sussex NHS Foundation Trust
Adopt SBAR documentation and a dedicated form for recording critical telephone conversations in patient health records.
-
University Hospitals Sussex NHS Foundation Trust
Provide a 24-hour Critical Care Outreach Team service at Princess Royal Hospital to support deteriorating patients.
-
University Hospitals Sussex NHS Foundation Trust
Introduce a revised NEWS policy allowing contact with the staff member best placed to provide timely assistance.
-
University Hospitals Sussex NHS Foundation Trust
Remind Twineham ward nursing staff to escalate patient concerns to the nurse in charge.
-
University Hospitals Sussex NHS Foundation Trust
Roster a trained senior Band 6 nurse on Twineham ward throughout the 24-hour period to provide guidance and support escalation.
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Concerns raised1
Failure to arrange follow-up medical review after a fluid challenge
This report raised 5 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to provide senior review and follow up suspected infection
This report raised 18 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- University Hospitals Sussex NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
-
University Hospitals Sussex NHS Foundation Trust
Strengthen senior medical review requirements, including consultant reviews, daily review of sick patients, junior attendance and documentation of discussions.
-
Concerns raised1
Failure to provide senior clinical review
This report raised 24 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- University Hospitals Sussex NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
-
University Hospitals Sussex NHS Foundation Trust
Increase permanent Acute Medical Unit staffing, including matron input, an additional senior nurse and a support assistant role.
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Concerns raised1
Delays in obtaining timely medical review of concerning or pathological CTG traces
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised1
Failure to provide medical review
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Barts Health NHS Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
-
Barts Health NHS Trust
Improve participation by all on-call teams in refreshed hospital-at-night meetings to review patients flagged as at risk.
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Barts Health NHS Trust
Send written and verbal instructions requiring junior doctors to record out-of-hours review needs on the trauma sheet before ending shifts.
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Concerns raised1
Failure to escalate changes in patient condition for timely medical assessment
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
Actions and positions describe what organisations say in published responses. Implementation is not independently verified.
Data last updated 7 September 2026