Recurring concern
Unreliable communication of care-review meeting outcomes
Pin
Get email alerts
Request correctionFirst reported 29 Mar 2016•Latest report 2 May 2025
What this concern includes
Includes failures to record, confirm, communicate or hand over outcomes, decisions and agreed actions from care-planning or care-review meetings to affected people, carers or staff responsible for ongoing care.
Not included
- Excludes generic communication failures that are not tied to care-planning or care-review meeting outcomes and actions.
- Excludes failures in the substantive quality of a meeting decision where communication of the outcome operated reliably.
- Excludes routine meeting administration and meeting minutes unrelated to patient, resident or service-user care.
- Excludes failures to implement an outcome after it was reliably communicated, unless the communication process itself was also deficient.
- Reports
- 3
- Individual concerns
- 4
- Date range
- 2016–2025
- Stated actions
- 2
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
-
Concerns raised1
Inadequate communication of planning and review meeting matters and actions to care providers
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
-
Action
Use standardised, structured shift handovers with tools, relevant meeting updates, and regular audits.
Stated by The Children's Trust
-
Concerns raised1
Failure of the MDT to effectively communicate agreed actions and recommendations for individual patients
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
-
Action
Continue implementing Cancer MDT Standards and auditing MDT communication and effectiveness across Greater Manchester.
Stated by NHS Greater Manchester Integrated Care Board
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
-
Position
Greater Manchester is the appropriate organisation to address local staffing and ineffective communication between the multidisciplinary team.
Stated by NHS England
-
Concerns raised2
Failure to sign off review meeting outcomes in writing
Failure to clearly communicate review meeting outcomes to the affected person
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
Data last updated 7 September 2026