First reported 10 Dec 2014•Latest report 24 Mar 2026
Definition
What this concern includes
Includes failures in prison arrangements for recognising and medically assessing unwell prisoners and escalating their care, including seeking appropriate medical advice, conducting robust clinical assessments, using required deterioration-monitoring systems, arranging medical review and maintaining safety-netting.
Not included
Excludes generic prison staffing, leadership, training or communication deficiencies unless they directly impair medical assessment or escalation for an unwell prisoner.
Excludes custody supervision, welfare checks or observation failures that do not concern medical assessment or escalation of an unwell prisoner.
Excludes failures in non-prison healthcare settings unless the report explicitly supports the same prison medical-assessment and escalation concern.
Excludes failures limited to treatment after an appropriate medical assessment and escalation has already occurred.
Reports
14
Distinct published reports
Individual concerns
22
A report can raise multiple concerns
Date range
2014–2026
First to latest report issue date
Stated actions
40
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
HM Prison and Probation Service3
Ministry of Justice3
Department of Health and Social Care2
Nottinghamshire Healthcare NHS Foundation Trust2
Recipient name withheld2
The Phoenix Partnership (Leeds) Ltd2
Bedford Prison1
Birmingham and Solihull Mental Health NHS Foundation Trust1
Central and North West London NHS Foundation Trust1
Government Legal Department1
Herefordshire and Worcestershire Health and Care NHS Trust1
HM Inspectorate of Prisons1
Midlands Partnership University NHS Foundation Trust1
NHS England1
Northamptonshire Healthcare NHS Foundation Trust1
NHS trust8
Prison or young offender institution6
Ministerial department4
Executive agency3
Private limited company2
Type not available2
Executive non-departmental public body1
Independent healthcare provider1
Justice inspectorate1
Non-ministerial department1
Ombudsman1
Prison operator1
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
Milton Keynes
Concerns raised1
Inconsistent identification, assessment, monitoring and response to prisoners under the influence of illicit substances
This report raised 15 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.6
Action
Clarify clinical roles and expectations and strengthen addictions-team governance through additional referral-timeliness and escalation audits.
Stated by Central and North West London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 March 2026.
Action
Develop and implement the SPICE policy and local operating procedure for assessing and managing intoxication.
Stated by Central and North West London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 March 2026.
Action
Introduce risk-based triage to prioritise prisoners at highest risk.
Stated by Central and North West London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 March 2026.
Action
Refer intoxicated prisoners to the addictions team for review within 48 hours.
Stated by Central and North West London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 26 March 2026.
Action
Provide structured assessment tools, escalation expectations and clinical leadership to improve recognition and response to synthetic-cannabinoid deterioration.
Stated by Central and North West London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 March 2026.
Action
Train clinical staff to recognise deterioration using NEWS2 and reinforce escalation pathways across services.
Stated by Central and North West London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 26 March 2026.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Healthcare services alone cannot mitigate all risks within custody.
Stated by Central and North West London NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.
Worcestershire
Concerns raised1
Failure to consider hospital transfer for prisoners severely weakened by weight loss
This report raised 7 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
Position
Practice Plus Group is responsible for responding to concerns about healthcare delivery at HMP Hewell.
Stated by HM Prison and Probation ServiceRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Position
The food and fluid refusal pathway is considered robust and fit for purpose regardless of the reason for refusal.
Stated by Practice Plus GroupExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Bedfordshire and Luton
Concerns raised3
Failure to recognise and escalate clinical deterioration
Failure to align policies and protocols for managing prisoners suspected to be under the influence of illicit substances
Failure to arrange follow-up medical assessment when a prisoner's condition is not improving
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.5
Action
Agree and implement a common local protocol, including a flowchart, defining healthcare and prison staff roles, responsibilities, escalation and management of suspected illicit-substance influence.
Stated by Northamptonshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 23 February 2026.
Action
Facilitate mandatory induction training for healthcare staff on detecting and managing suspected illicit-substance influence.
Stated by Northamptonshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 23 February 2026.
Action
Implement a single agreed UTI protocol standardising responsibilities, observations, escalation routes and handover expectations.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 23 February 2026.
Action
Provide staff guidance on recognising UTI signs, initiating the protocol, completing observations and undertaking follow-up checks.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 23 February 2026.
Action
Assure documentation and observations, record improvement needs, and escalate issues concerning timescales or procedures to senior leaders.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 23 February 2026.
Mid Kent and Medway
Concerns raised1
Lack of a concrete escalation route for prison healthcare staff challenging the appropriateness and sustainability of acute-setting discharge
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Mid Kent and Medway
Concerns raised2
Lack of guidance for escalating and monitoring suspected intoxication
Reliance on untrained OSG officers to decide whether to monitor or escalate suspected intoxication
This report raised 5 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.5
Action
Review out-of-hours GP calls to assess their frequency and effectiveness.
Stated by Oxleas NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 1 August 2024.
Action
Update guidance to clarify that required patient monitoring cannot occur without on-site healthcare and requires hospital transfer.
Stated by Oxleas NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 1 August 2024.
Action
Issue and implement a night-state process for escalating suspected illicit-substance cases, conducting welfare checks, deciding on medical escalation, and recording follow-up requirements.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 1 August 2024.
Action
Develop national guidance for staff managing prisoners suspected to be under the influence of illicit substances and complete stakeholder consultation.
Stated by HM Prison and Probation ServiceStated in progressThe respondent said that this action was in progress when they made their response on 1 August 2024.
Action
Roll out agreed national guidance through regional and local leads, support local guidance development, and conduct assurance checks on its development and embedding.
Stated by HM Prison and Probation ServiceStated plannedThe respondent said that this action was planned when they made their response on 1 August 2024.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
Position
Existing night arrangements, including trained officers, personal management plans, on-call GP advice and emergency services, are relied upon to manage healthcare concerns.
Stated by Oxleas NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Position
Patient monitoring cannot be undertaken at night without healthcare staff on site; patients requiring monitoring must instead be transferred to hospital.
Stated by Oxleas NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.
Nottinghamshire
Concerns raised1
Failure to follow the Under the Influence Policy
This report raised 9 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Change senior managers and officers as part of ongoing efforts to address failures in observations and compliance with the Under the Influence Policy.
Stated by SodexoStated in progressThe respondent said that this action was in progress when they made their response on 25 January 2024.
East Sussex
Concerns raised2
Failure by healthcare staff to escalate sick prisoners’ cases
Failure by healthcare staff to properly assess a sick prisoner’s condition
This report raised 10 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Nottinghamshire
Concerns raised2
Failure to use NEWS2 monitoring for acutely unwell prisoners
Lack of robust GP clinical assessments for prisoners
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
Action
Provide dedicated Resus Lead support, onsite training, scenario coaching, code-call shadowing and feedback for deteriorating-patient care.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 6 November 2023.
Action
Make NEWS2 training available online and incorporate the NEWS2, sepsis and SBAR package into monthly induction for new starters.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 November 2023.
Action
Develop and operate a NEWS2 audit programme, compile recommendations and feed findings into governance and dissemination.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 6 November 2023.
Action
Amend the Sysmone Unit to make recording NEWS2 observations easier for staff.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 6 November 2023.
Birmingham and Solihull
Concerns raised1
Failure to identify the need for inpatient admission and assessment for secure transfer
This report raised 10 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Nottinghamshire
Concerns raised2
Failure to consistently apply NEWS2 assessment and monitoring, supported by adequate training and guidance
Absence of an agreed joint care plan for acutely unwell prisoners remaining in prison
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.13
Action
Email Offender Health staff the report findings and NEWS2 failure information.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 4 January 2023.
Action
Monitor NEWS2 training completion through weekly communications, compliance updates and exception reporting.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 4 January 2023.
Action
Align essential NEWS2 and physical healthcare training with practical NEWS2 requirements.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 4 January 2023.
Action
Circulate the NEWS2 and sepsis training tool to sites for delivery during continuing professional development sessions.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 4 January 2023.
Action
Distribute NEWS2 flashcards and paper templates across sites as emergency-response aids and working documents.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 4 January 2023.
Action
Assess staff understanding of the NEWS2 toolkit through essential training.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 4 January 2023.
Action
Assess NEWS2 competency at all sites through Clinical Lead visits and provide additional support or training where required.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 4 January 2023.
Action
Develop a regular NEWS2 competency-assessment and support model for Offender Health teams.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 4 January 2023.
Action
Complete a training gap analysis to identify critical training needs for Offender Health healthcare staff.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 4 January 2023.
Action
Develop a rolling 12-month Offender Health training programme addressing identified critical topics.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 4 January 2023.
Action
Update and recirculate the joint urgent-assessment protocol for deteriorating patients, including emergency and code-response procedures.
Stated by Nottinghamshire Healthcare NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 4 January 2023.
Action
Deliver joint prison and healthcare training to promote collaborative planning for prisoners with acute illnesses.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 4 January 2023.
Action
Hold weekly Safety Intervention Meetings chaired by the Head of Safer Custody to identify and discuss acutely unwell or at-risk prisoners and agree their care and support.
Stated by HM Prison and Probation ServiceStated completedThe respondent said that this action was complete when they made their response on 4 January 2023.