First reported 9 Jul 2021•Latest report 3 May 2022
Definition
What this concern includes
Includes failures in the dedicated safeguarding-allegation process involving recording or verifying allegations, communicating them to the person concerned or responsible organisations, preserving their source and progressing related investigations where these controls affect safe safeguarding decisions.
Not included
Excludes general safeguarding, complaint-handling or disciplinary deficiencies where no allegation-handling failure is identified.
Excludes unsupported allegations or investigation outcomes where the safeguarding-allegation process itself is not deficient.
Excludes clinical, criminal or regulatory investigations unless the assertion explicitly concerns the handling of safeguarding allegations.
Excludes failures occurring after allegations have been reliably recorded, verified and communicated when the remaining issue is a separate assessment or protective-action failure.
Reports
2
Distinct published reports
Individual concerns
7
A report can raise multiple concerns
Date range
2021–2022
First to latest report issue date
Stated actions
14
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Catholic Safeguarding Standards Agency1
Church of England1
Department of Health and Social Care1
Greater Manchester Mental Health NHS Foundation Trust1
Ministerial department1
NHS trust1
Other public body1
Private limited company1
Type not available1
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
Manchester South
Concerns raised1
Failure to follow safeguarding policy after disclosure of a serious allegation of inappropriate touching by another patient
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Implement twice-weekly patient safety meetings and include sexual safety as a standing topic in meetings and staff supervision.
Stated by Greater Manchester Mental Health NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 5 May 2022.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
Staff followed safeguarding processes after the reported sexual harassment, although the team acknowledged that transfer to a single-sex ward should have been considered.
Stated by Greater Manchester Mental Health NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
Inner North London
Concerns raised6
Failure to exercise sufficient scrutiny of allegations and obtain their details and source
Failure to list and verify allegations before referral
Failure to provide allegations promptly to the person concerned
Failure to use a safeguarding meeting to discuss allegations
Failure to set out allegations and their sources plainly before prolonged investigation
Failure to progress safeguarding investigations promptly and independently when external engagement is absent
This report raised 11 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.13
Action
Appoint an experienced independent reviewer to provide external scrutiny of diocesan safeguarding systems and processes.
Stated by Diocese of London and Lambeth PalaceStated in progressThe respondent said that this action was in progress when they made their response on 15 July 2021.
Action
Design and implement improved systems for capturing, triaging, recording, assessing and appropriately sharing safeguarding and conduct information.
Stated by Diocese of London and Lambeth PalaceStated in progressThe respondent said that this action was in progress when they made their response on 15 July 2021.
Action
Develop a supervised referral and triage process that assigns case holders and maintains initial and ongoing risk assessments, including mental health.
Stated by Diocese of London and Lambeth PalaceStated in progressThe respondent said that this action was in progress when they made their response on 15 July 2021.
Action
Develop casework tracking and structured review systems to record progress against milestones and monitor actions throughout each case.
Stated by Diocese of London and Lambeth PalaceStated in progressThe respondent said that this action was in progress when they made their response on 15 July 2021.
Action
Update and reissue the concern reporting form to prompt complete disclosures, including information about relevant evidence and witnesses.
Stated by Diocese of London and Lambeth PalaceStated plannedThe respondent said that this action was planned when they made their response on 15 July 2021.
Action
Develop a casework meeting template prompting reflection and critical thinking.
Stated by CSSAStated in progressThe respondent said that this action was in progress when they made their response on 15 July 2021.
Action
Update and issue practice guidance on clarifying, verifying and escalating allegations and concerns.
Stated by CSSAStated in progressThe respondent said that this action was in progress when they made their response on 15 July 2021.
Action
Develop and roll out mandatory safeguarding leadership training on professional curiosity, reflection and support for respondents.
Stated by CSSAStated in progressThe respondent said that this action was in progress when they made their response on 15 July 2021.
Action
Ensure relevant clergy background information and training records are accessible to safeguarding staff, with improved tracking of file access and transfer.
Stated by Diocese of London and Lambeth PalaceStated in progressThe respondent said that this action was in progress when they made their response on 15 July 2021.
Action
Launch national Safeguarding Standards requiring information, pastoral, professional and legal support for respondents.
Stated by CSSAStated completedThe respondent said that this action was complete when they made their response on 15 July 2021.
Action
Update practice guidance to emphasise prompt notification, timely investigations and ongoing support for respondents.
Stated by CSSAStated plannedThe respondent said that this action was planned when they made their response on 15 July 2021.
Action
Conduct an independent external Lessons Learned Review of safeguarding and conduct handling, including information management, risk assessment, casework and inter-church sharing.
Stated by Diocese of London and Lambeth PalaceStated plannedThe respondent said that this action was planned when they made their response on 15 July 2021.
Action
Change the minimum case-management supervision standard to monthly, with more frequent supervision when required.
Stated by CSSAStated plannedThe respondent said that this action was planned when they made their response on 15 July 2021.
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Includes failures in the dedicated safeguarding-allegation process involving recording or verifying allegations, communicating them to the person concerned or responsible organisations, preserving their source and progressing related investigations where these controls affect safe safeguarding decisions.
