First reported 19 Sep 2013•Latest report 2 Apr 2026
Definition
What this concern includes
Includes commissioned or care-plan medication support, supervised taking, ingestion checks, continuity of assistance and reassessment of support when insight, capacity or adherence is at risk.
Not included
Excludes ordinary administration of medication by clinicians or nurses when the patient does not require a distinct medication-taking support arrangement; those belong to medication administration.
Excludes prescribing, dispensing, supply, storage, reconciliation and medication review.
Excludes risk assessments or protective plans that do not directly provide medication-taking support.
Excludes treatment of medication effects or toxicity after medication was taken.
Reports
9
Distinct published reports
Individual concerns
9
A report can raise multiple concerns
Date range
2013–2026
First to latest report issue date
Stated actions
17
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Wife of the deceased2
Care Quality Commission1
Central and North West London NHS Foundation Trust1
Daughter of the deceased1
Dorset Healthcare University NHS Foundation Trust1
East London NHS Foundation Trust1
Gloucestershire Social Services1
Home Office1
Langley Health Centre1
Mitie1
Mitie Care And Custody Limited1
Multi-Care Community Services Suffolk1
Norfolk and Suffolk NHS Foundation Trust1
Oakside Surgery1
Oxford Health NHS Foundation Trust1
NHS trust6
Type not available3
Healthcare site2
Health and social care service regulator1
Ministerial department1
Prison operator1
Private limited company1
Sub-organisation1
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
Suffolk
Concerns raised1
Inadequate support for medication management
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
Action
Review, update and communicate medication-management policies, including compliance and escalation requirements.
Stated by Multi-Care Community Services Suffolk LtdStated completedThe respondent said that this action was complete when they made their response on 10 April 2026.
Action
Complete mandatory medication-administration refresher training and competency assessments for care staff.
Stated by Multi-Care Community Services Suffolk LtdStated completedThe respondent said that this action was complete when they made their response on 10 April 2026.
Action
Conduct ongoing medication safety monitoring through spot checks, audits, observations, supervision and competency reassessment.
Stated by Multi-Care Community Services Suffolk LtdStated completedThe respondent said that this action was complete when they made their response on 10 April 2026.
Bedfordshire and Luton
Concerns raised1
Withdrawal of medication administration support despite known lack of insight and need for medication compliance
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Oxfordshire
Concerns raised1
Failure to supervise medication taking as specifically instructed
This report raised 7 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
Action
Review the CRHTT medications management process, standard operating procedure and staff orientation resources to clarify responsibilities and decision-making.
Stated by The TrustStated in progressThe respondent said that this action was in progress when they made their response on 17 June 2025.
Action
Develop a medications-management flowchart and assessment pro-forma to support administration-route decisions and efficacy assessment.
Stated by The TrustStated completedThe respondent said that this action was complete when they made their response on 17 June 2025.
Action
Adopt the new medications-management flowchart and assessment pro-forma for use by the CRHTT.
Stated by The TrustStated plannedThe respondent said that this action was planned when they made their response on 17 June 2025.
London (West)
Concerns raised1
Inconsistent checks that detainees swallow issued medication
This report raised 13 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Dorset
Concerns raised1
Lack of a policy for supervising all prescribed medication when medication access is identified as a patient risk
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Norfolk
Concerns raised1
Unavailability of medication-taking advice when the prescribing doctor is absent
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
No linked response statements
No respondent-stated action or position is linked to these concerns in the published data.
Inner North London
Concerns raised1
Failure to administer PD medication in accordance with patients’ usual regimens
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
Action
Disseminate reminders about timely Parkinson’s medication through the Quality and Safety newsletter, linked resources, video, and the Clinical Practice Facilitators forum.
Stated by University College London Hospitals NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 7 May 2014.
Plymouth, Torbay and South Devon
Concerns raised1
Failure to address suspected non-compliance with lifelong anticoagulation
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Action
Review advice given when patients begin anticoagulation.
Stated by Oakside SurgeryStated completedThe respondent said that this action was complete when they made their response on 8 April 2014.
Action
Compose a letter informing patients of the risks of non-concordance with medication.
Stated by Oakside SurgeryStated in progressThe respondent said that this action was in progress when they made their response on 8 April 2014.
Gloucestershire
Concerns raised1
Insufficient arrangements to support taking anti-convulsant medication
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.8
Action
Conduct internal medicines-management audits across all nine Trust communities to assess compliance with safety standards.
Stated by The Camphill Village TrustStated completedThe respondent said that this action was complete when they made their response on 19 September 2013.
Action
Implement a Trust-wide Medicines Policy governing the obtaining, recording, handling, storage, administration and disposal of medicines.
Stated by The Camphill Village TrustStated completedThe respondent said that this action was complete when they made their response on 19 September 2013.
Action
Carry out medicines-policy compliance checks at least every six months under the Operations Director’s direction.
Stated by The Camphill Village TrustStated plannedThe respondent said that this action was planned when they made their response on 19 September 2013.
Action
Require documented medicine risk assessments, capacity assessments and support instructions, with six-monthly or trigger-based reviews.
Stated by The Camphill Village TrustStated completedThe respondent said that this action was complete when they made their response on 19 September 2013.
Action
Incorporate regular training on managing risks associated with medicines into the Trust staff training plan.
Stated by The Camphill Village TrustStated completedThe respondent said that this action was complete when they made their response on 19 September 2013.
Action
Audit risk-assessment, capacity-assessment and documented-medicine-support records at least every six months.
Stated by The Camphill Village TrustStated plannedThe respondent said that this action was planned when they made their response on 19 September 2013.
Action
Share the Coroner’s concerns with operational managers to support open learning and required practice changes.
Stated by The Camphill Village TrustStated plannedThe respondent said that this action was planned when they made their response on 19 September 2013.
Action
Implement common Trust-wide paperwork and work systems for identifying, assessing and managing medicine-related risks.
Stated by The Camphill Village TrustStated plannedThe respondent said that this action was planned when they made their response on 19 September 2013.