Recurring concern
Unreliable hospital system access for temporary clinical staff
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Request correctionFirst reported 23 Jul 2014•Latest report 5 Dec 2025
What this concern includes
Includes failures of hospital or healthcare IT access arrangements for agency nurses, locum doctors and comparable temporary clinical staff where inadequate, unavailable or unreliable individual access impairs requesting, reviewing, recording or acting on clinically relevant information.
Not included
- Excludes generic IT outages or login problems not specifically affecting temporary clinical staff performing clinical work.
- Excludes failures of clinical competence, induction, supervision or staffing capacity where system access is not the unsafe condition.
- Excludes inaccurate or incomplete clinical records where access and attribution controls were reliable.
- Excludes access failures involving permanent staff unless the report explicitly links them to the same temporary-clinical-staff access arrangement.
- Reports
- 5
- Individual concerns
- 5
- Date range
- 2014–2025
- Stated actions
- 1
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised1
Failure to provide agency nurses with individual login rights to electronic care and medication systems
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Login issues for locum doctors working at the Trust
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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Position
The locum doctor’s access was available; the identified problem was use of a colleague’s credentials rather than a login failure.
Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
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Position
Established Trust and out-of-hours processes ensure locum doctors receive necessary IT access before commencing shifts.
Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
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Concerns raised1
Inadequate system access for agency nurses and locum doctors
This report raised 11 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Position
Information-security policy, login lockouts and no generic PINs were relied on to control staff access to hospital systems.
Stated by the Shrewsbury and Telford Hospital NHS Trust
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Concerns raised1
Unavailability of Datix reporting access for agency nurses
This report raised 10 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Enable agency nurses to submit Datix reports by permitting use of the senior nurse’s email address in the reporting system.
Stated by Barts Health NHS Trust
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Position
Agency nurses can access and submit Datix reports using generic computer log-ins and the senior nurse’s email address.
Stated by Barts Health NHS Trust
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Concerns raised1
Lack of locum doctor access to electronic care records and related systems
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
Data last updated 7 September 2026