Recurring concern
Unreliable CCTV detection and tracking of people at risk
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Request correctionFirst reported 19 Oct 2015•Latest report 6 Sep 2021
What this concern includes
Includes CCTV-based controls specifically intended to detect, track or alert staff or other responsible responders to people at risk or safety-critical behaviour, including alerting to odd or concerning behaviour, monitoring high-risk areas, identifying potential self-harm risks, and accessing or using relevant footage when it is needed for intervention.
Not included
- Excludes the existing concern concerning CCTV monitoring of access to high-risk locations where the assertion is limited to coverage or monitoring of approaches and entrances rather than detection or tracking of people at risk.
- Excludes generic CCTV coverage, recording, storage or retrieval deficiencies where no person-at-risk detection, tracking or safety-alert function is identified.
- Excludes CCTV used solely for retrospective investigation, crime evidence or property protection when no timely safety-detection or intervention function is asserted.
- Excludes failures of staff training, communication or supervision unless they directly make the dedicated CCTV detection, tracking or alerting control unreliable.
- Reports
- 5
- Individual concerns
- 5
- Date range
- 2015–2021
- Stated actions
- 5
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised1
Absence of monitored CCTV, lighting or other means of detecting people at immediate risk
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Consider implementing lighting and CCTV at the viaduct through feasibility and planning processes.
Stated by Durham County Council -
Action
Assess whether lighting and CCTV can be implemented at an earlier stage as part of the viaduct prevention work.
Stated by Durham County Council
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Concerns raised1
Lack of a system for staff to alert and track individuals of concern on CCTV
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Continue evaluating camera-based detection technologies and equipment that could alert staff to dangerous or potentially suicidal behaviour.
Stated by London Underground Limited
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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Position
Existing CCTV arrangements are considered appropriate for local congestion management, incident support and incident review rather than continuous real-time tracking.
Stated by London Underground Limited
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Position
Continuous CCTV monitoring is not possible, and behavioural detection technologies are considered too immature for reliable London Underground operation.
Stated by London Underground Limited
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Concerns raised1
Reliance on continuous CCTV monitoring to detect prisoner self-harm
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Lack of CCTV in corridors and communal areas for locating vulnerable patients
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Install CCTV in the entrance areas of all 12 Acute Inpatient and PICU wards, including Woodlands.
Stated by Sussex Partnership NHS Foundation Trust
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.3
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Position
Intrusive CCTV in everyday communal living areas is not advisable; CCTV should be limited to entrances and main access pathways.
Stated by Sussex Partnership NHS Foundation Trust
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Position
Current CCTV guidance for non-secure mental health units is considered proportionate, so intrusive cameras in common areas are not advised.
Stated by NHS England -
Position
Care providers, rather than CQC, decide whether to use surveillance; CQC does not require providers to install CCTV.
Stated by NHS England
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Concerns raised1
Failure of CCTV monitoring to alert relevant parties to risks and identify particularly high-risk areas
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Seek financing and make a final board decision on installing a night-vision, motion-detecting CCTV system linked to management’s mobile phones.
Stated by The Darlington Farmers Auction Mart Company Limited
Data last updated 7 September 2026