Recurring concern

Unreliable emergency oxygen administration

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First reported 18 Apr 2016•Latest report 28 Apr 2023

Definition

What this concern includes

Includes failures in recognising the need for emergency oxygen, selecting or understanding the required emergency oxygen level, initiating or administering oxygen promptly, and applying the relevant emergency oxygen procedure during an acute event.

Not included

  • Excludes general oxygen prescribing, routine oxygen supply or non-emergency oxygen therapy where emergency administration is not the identified unsafe condition.
  • Excludes oxygen equipment malfunction, concentrator alarms and oxygen-related fire risks unless they directly concern emergency oxygen administration.
  • Excludes generic staff training, communication or documentation deficiencies unless they directly impair administration of oxygen during an emergency.
  • Excludes failures to monitor oxygen saturation or supervise oxygen-dependent patients where emergency oxygen administration is not the shared unsafe condition.
Reports
3

Distinct published reports

Individual concerns
4

A report can raise multiple concerns

Date range
2016–2023

First to latest report issue date

Stated actions
6

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Acorn Lodge Care Centre1
Department of Health and Social Care1
Lodge Care Home1
NHS Birmingham and Solihull Integrated Care Board1
NHS England1
North East London NHS Foundation Trust1
Wychall Lane Surgery1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. East London

    AI-generated summary

    Winbourne Gregory Charles · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Winbourne Gregory Charles was found unresponsive on 10 April 2021, suspended on a mental health ward, after being admitted under the Mental Health Act following an attempt to take his own life. The principal concerns included failures in risk assessment, observation practices, emergency response, record keeping, and governance processes.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Delays in administering oxygen during emergencies

    Wider context from the report

    “4. Failures to respond to an emergency adequately – The Trust described the emergency response as chaotic . Staff agreed that they “panicked” and did not follow policy, specific issues include; a. A ward emergency bell was not sounded, b. An anti-barricade key was not used to open Mr Charles’ door, instead the door was forced open causing a risk of harm to Mr Charles. c. A ligature cutter could not be used promptly as it was secured in a box with a combination lock – staff did not know the combination, d. Duty doctors were not called promptly, e. Oxygen administration was delayed, f. An on-site defibrillator was not used by staff g. Staff could or would not provide a clear and relevant history to paramedics. ”

    Source location

    Winbourne Gregory Charles · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct monthly resuscitation drills covering emergency alarms, equipment, oxygen, defibrillation, clinical handover and cardiac-checklist use.

    Verbatim wording from the response

    “4. Risk management (shortcomings in responding to the emergency) – the Coroner found that the Trust did not respond to the | 5. | Resus drills which include all of these elements are taking place monthly. | 1. Resus drills to take place monthly”

    Source location

    NELFT NHS Foundation Trust Action Plan
    Page 4 · response
    Published 5 May 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Mandatory ILS training already covers oxygen administration and defibrillator use, so these requirements do not need separate training arrangements.

    Verbatim wording from the response

    “e. Oxygen administration was delayed.”

    Source location

    NELFT NHS Foundation Trust Action Plan
    Page 6 · response
    Published 5 May 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Concerns about care provision and coordination are mainly for the NHS Trust to address.

    Verbatim wording from the response

    “Your report raises concerns over the provision and coordination of care that Winbourne received at North East London NHS Foundation Trust, which are mainly for the Trust to address. I understand that the Trust has already carefully considered the matters of concern in your report and has provided you with a comprehensive response as well as a copy of its action plan setting out the actions to be taken to improve care quality and patient safety.”

    Source location

    Response from Department of Health and Social Care
    Page 1 · response
    Published 5 May 2023

    Open published response
  2. Birmingham and Solihull

    AI-generated summary

    Sydney Mya Neil · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Sydney Mya Neil suffered from severe brittle asthma and died at Birmingham Children's Hospital after collapsing at a GP surgery following breathing difficulties. The report raised concerns about inadequate ventilation, lack of suction and lack of oxygen during resuscitation, and whether GP practices have sufficient expertise and equipment for emergencies.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to provide oxygen during resuscitation in GP practices

    Wider context from the report

    “Once Sydney collapsed in the GP surgery there was inadequate ventilation for 8 minutes. No suction was used nor was oxygen provided. I am concerned about the level of expertise in GP practices when resuscitation is required and whether they have sufficient equipment to deal with emergency situations. ”

    Source location

    Sydney Mya Neil · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Ask the CQC to ensure inspections check that primary care services have equipment and skills to address respiratory emergencies.

    Verbatim wording from the response

    “I have asked ████████ Head of Primary Care Commissioning, NHS”

    Source location

    2016-0256-Response-by-NHS-England
    Page 3 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide defibrillator, oxygen, oximeter and recommended CPR equipment for managing medical emergencies in the practice.

    Verbatim wording from the response

    “It suggests agreed principles for defibrillators, oxygen and oximeters (attachment 3). We have these at the practice.”

    Source location

    2016-0256-Response-by-Wychall-Lane-Surgery
    Page 2 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Assist the practice involved in the incident to identify and address issues highlighted by the incident.

    Verbatim wording from the response

    “The CCG has been assisting the practice involved in this incident to identify and address issues that have been highlighted by this unfortunate incident and it is the intention of the CCG to circulate any learning from this incident across all GP practices that we are responsible for commissioning. We will also circulate this learning to surrounding CCGs so that they may also disseminate these lessons to their practices.”

    Source location

    2016-0256-Response-by-Birmingham-South-Central-Clinical-Commissioning-Group
    Page 2 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Circulate learning from the incident to all commissioned GP practices.

    Verbatim wording from the response

    “The CCG has been assisting the practice involved in this incident to identify and address issues that have been highlighted by this unfortunate incident and it is the intention of the CCG to circulate any learning from this incident across all GP practices that we are responsible for commissioning. We will also circulate this learning to surrounding CCGs so that they may also disseminate these lessons to their practices.”

    Source location

    2016-0256-Response-by-Birmingham-South-Central-Clinical-Commissioning-Group
    Page 2 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Circulate incident learning to surrounding clinical commissioning groups for dissemination to their practices.

    Verbatim wording from the response

    “The CCG has been assisting the practice involved in this incident to identify and address issues that have been highlighted by this unfortunate incident and it is the intention of the CCG to circulate any learning from this incident across all GP practices that we are responsible for commissioning. We will also circulate this learning to surrounding CCGs so that they may also disseminate these lessons to their practices.”

    Source location

    2016-0256-Response-by-Birmingham-South-Central-Clinical-Commissioning-Group
    Page 2 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Except in remote or inaccessible locations, practices may rely on rapid access to emergency services when determining appropriate equipment and training.

    Verbatim wording from the response

    “The Care Quality Commission (CQC) as the regulator of general practice needs to be assured that practices are able to immediately respond to the needs of a person who becomes seriously ill. The CQC does not have explicit guidance around emergency equipment; however does state that if the practice does not have oxygen they are unlikely to be able to demonstrate they are equipped for dealing with emergencies.²”

    Source location

    2016-0256-Response-by-NHS-England
    Page 3 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The CQC is responsible for using its inspection regime to ensure primary care services carry necessary equipment and skills for respiratory emergencies.

    Verbatim wording from the response

    “The Care Quality Commission (CQC) as the regulator of general practice needs to be assured that practices are able to immediately respond to the needs of a person who becomes seriously ill. The CQC does not have explicit guidance around emergency equipment; however does state that if the practice does not have oxygen they are unlikely to be able to demonstrate they are equipped for dealing with emergencies.²”

    Source location

    2016-0256-Response-by-NHS-England
    Page 3 · response
    Published 15 July 2016

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    General practice is not an emergency service and is not contracted, equipped or organised to deliver team-based emergency care.

    Verbatim wording from the response

    “We have taken advice from the Local Medical Committee and General Practice Committee (GPC) of the BMA who commissioned ████████ who is a senior GP who has held roles including provision of and teaching of immediate care, now known as Pre-Hospital Emergency Medicine and is chair of BASICS Education Ltd, who aim to improve emergency care outside hospital, to comment on the care the Practice provided to Miss Neil and provide his general thoughts on this incident. He states general practice and general practitioners are not an emergency service…… General practitioners who very, very infrequently have to deal with life threatening emergencies and are neither equipped, contracted nor organised to deliver such team based emergency care.”

    Source location

    2016-0256-Response-by-Wychall-Lane-Surgery
    Page 2 · response
    Published 15 July 2016

    Open published response
  3. Inner North London

    AI-generated summary

    Doreen Mattinson · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Doreen Mattinson, an 80-year-old resident of Acorn Care Home with dementia and other comorbidities, deteriorated rapidly with laboured breathing on 12 November 2015. Concerns were raised about the administration of oxygen, including the flow rate, her supine position, and the absence of evidence of training for the registered nurse who administered it.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to administer the required oxygen flow

    Wider context from the report

    “(1) The London Ambulance Service attended Mrs Mattinson on 12 November 2015 and made a Safeguarding Report relating to the use of the oxygen. It had been reported that Mrs Mattinson had been lying supine on the bed saturating at 84% and struggling to breath. The oxygen could not be heard to be running and it was noted that only 1 litre was running when this should have been a15 litre flow with the mask applied. ”

    Source location

    Doreen Mattinson · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of recognition of the oxygen level required in an emergency situation

    Wider context from the report

    “(2)There was no recognition by the Clinical Manager or those present on 12 November 2015 of the level of oxygen to be used in an emergency situation or as to the importance of sitting the patient in an upright position. ”

    Source location

    Doreen Mattinson · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
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Data last updated 7 September 2026