Recurring concern
Inadequate public warnings about domestic e-bike battery fire risks
First reported 9 Dec 2024•Latest report 5 Aug 2025
What this concern includes
Includes failures to provide, maintain or make accessible clear public-facing warnings and safety information about the fire and life-threatening risks of storing e-bike or e-scooter lithium-ion battery appliances in domestic properties.
Not included
- Excludes regulation, sale, approval or manufacturing controls for lithium-ion batteries where public warnings about domestic storage are not the deficient control.
- Excludes battery, charger, wiring and product-design defects, including incompatible charging equipment, unless the assertion specifically concerns public warnings about domestic storage risks.
- Excludes fire detection, firefighting, evacuation and emergency-response failures after a domestic battery fire occurs.
- Excludes general lithium-ion battery awareness concerns without a domestic storage and e-bike or e-scooter appliance context.
- Reports
- 2
- Individual concerns
- 2
- Date range
- 2024–2025
- Stated actions
- 7
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised1
Insufficient public awareness of life-threatening risks from e-bike lithium-ion batteries stored in domestic properties
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Work with government departments, safety organisations, local authorities, emergency services and retailers to amplify e-bike and e-scooter safety messages through their networks and communication channels.
Stated by Office for Product Safety and Standards -
Action
Produce, translate and share safety videos setting out five key safety steps for e-bike users, particularly food delivery riders, with gig-economy companies.
Stated by Office for Product Safety and Standards
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Concerns raised1
Lack of public awareness of life-threatening risks from storing lithium iron battery appliances in domestic properties
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.5
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Action
Operate the Charge Safe campaign providing e-bike and e-scooter charging advice and battery fire-hazard warnings.
Stated by National Fire Chiefs Council -
Action
Research e-bike and e-scooter fire risks with the ACER Group and international partners to identify existing evidence and knowledge gaps.
Stated by National Fire Chiefs Council -
Action
Reflect on national Home Safety Fire Prevention guidance and develop campaign resources addressing e-bike and e-scooter risks.
Stated by National Fire Chiefs Council
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Action
Inform all Chief Fire Officers about relevant incidents and existing resources, and request their support to raise awareness.
Stated by National Fire Chiefs Council -
Action
Continue raising awareness of unsafe e-bike, e-scooter and lithium-ion battery risks through stakeholder networks and communication channels.
Stated by Office for Product Safety and Standards
Data last updated 7 September 2026