Recurring concern

Failure to secure and control medication

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First reported 14 Mar 2014•Latest report 17 Dec 2025

Definition

What this concern includes

Includes failures of the medication-security and control process, including medication brought into care, patients’ own medication, prescribed medication and medication held in healthcare or custodial settings, where the concern is preventing unauthorised access, trading, theft, overdose or misuse.

Not included

  • Excludes medication prescribing, review or quantity decisions unless the report directly concerns securing or controlling the medication.
  • Excludes generic ward, premises or physical-access security concerns that are not specifically about medication.
  • Excludes medication information, counselling or handover failures unless they directly result in inadequate medication security or control.
  • Excludes unrelated clinical governance, staffing or documentation deficiencies that are not tied to medication security or control.
Reports
30

Distinct published reports

Individual concerns
34

A report can raise multiple concerns

Date range
2014–2025

First to latest report issue date

Stated actions
62

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

HM Prison and Probation Service6
Care UK3
Department of Health and Social Care3
Ministry of Justice3
Care Quality Commission2
Guys Marsh Prison2
NHS England2
Office of the Chief Coroner2
Advisory Council on the Misuse of Drugs1
APEX Prime Care1
Barts Health NHS Trust1
Birmingham and Solihull Mental Health NHS Foundation Trust1
Cardiff & Vale University LHB1
Central and North West London NHS Foundation Trust1
City and County Healthcare Group Limited1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Sunderland

    AI-generated summary

    Valerie Jane Gibson · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Valerie Jane Gibson died on 29 October 2023 at Monkwearmouth Hospital after being admitted under the Mental Health Act with psychotic symptoms and assessed as being at risk of self-harm and harm to others. The principal concerns were uncertainty and inconsistency in the checking of possessions, dispensing and administration of medication, supervision of nurses, and use of the Omnicell and electronic medication record systems, resulting in unclear records of what medication had been dispensed or administered.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Alternative access to controlled drugs without the required second fingerprint signature

    Wider context from the report

    “The evidence suggested there were alternative ways to access controlled drugs within the Omnicell cabinet without the use of a 2nd fingerprint signature by using a stock code normally used by pharmacy when restocking the cabinet adding to the confusion over what was dispensed and what was administered. ”

    Source location

    Valerie Jane Gibson · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Using the incorrect Omnicell restock code did not allow access to controlled drug compartments, which remained protected by two-fingerprint authentication.

    Verbatim wording from the response

    “Further investigation of this concern has occurred since the inquest, and while an incorrect restock code (as opposed to a medicines issue code) was used to open the patient’s own medicines drawer, this did not allow access to the controlled drug compartments (bins) within the drawer. The controlled drug compartments (bins) require two fingerprints to open. Therefore, controlled drugs remained accessible only through the use of a ‘witness’ fingerprint from a 2nd nurse.”

    Source location

    Response from Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
    Page 5 · response
    Published 19 December 2025

    Open published response
  2. Dorset

    AI-generated summary

    Sheldon Lawrence Jeans · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    On 13 November 2022, Sheldon Lawrence Jeans, a serving prisoner at HMP Guys Marsh, was found collapsed and unresponsive in his cell. The inquest recorded that he died following an idiosyncratic response to alcoholic intoxication and medicinal drugs, combined with partial postural asphyxia. The report raised concerns about the lack of guidance on illicitly brewed alcohol and the governance, storage and return of medication held by prisoners.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to secure in-possession medication against access by other prisoners

    Wider context from the report

    “(2) Prisoners can have access to certain medication to hold in their possession which could be accessed by other prisoners and there is a lack of national policy, and local policy at HMP Guys Marsh, from a healthcare and prison perspective, around the governance of medication held in possession in the prisoner estate. Evidence was heard that when a person is prescribed medication in prison, it can either be taken under supervision, or a prisoner can be provided with the medication to hold in their possession, in their cell. In these cases, the prisoner is responsible for the safety of that medication. Prior to being provided with medication in their possession a risk assessment is undertaken upon the prisoner to assess the risks associated with the drug and also the risks associated with prisoner. Whilst medications defined as controlled drugs would not be given in possession, it is possible to have medication that could cause death in possession. Although Sheldon was not prescribed the medications that caused his death, evidence was given some of those medications are suitable to be prescribed to a prisoner in possession. It is not know how Sheldon accessed the medication found in his system at the time of his death, other than to say he obtained it at HMP Guys Marsh. At HMP Guys Marsh, which may not be the case across the prisoner estate, a lockable cupboard is provided in cells for the storage of medication. Evidence was given that at times cells will be left insecure at HMP Guys Marsh when the prison is in a state of unlock, such as when prisoners collect meals or for example when they go for showers or are out of the cells on association. Evidence was given that prisoners go into each other's cells when they are in a state of unlock. Prisoners could therefore enter another prisoner's cell. If medication is not held securely in a lockable cupboard there is a risk that prisoners who are not prescribed medication, could access medication. Evidence was given at the Inquest that due to the chaotic life some prisoners lead, even when provided with lockable cupboards, cells at HMP Guys Marsh have been seen to contain medication that is not secure and is strewn all over the cell. The medication in Sheldon’s cell at the time of his death was found insecure in a Tupperware container. Further, if a medication prescribed to a prisoner is discontinued, evidence was heard that the onus is upon the prisoner returning any excess medication to the healthcare department at HMP Guys Marsh which may be the position in other prisons. The issues around securing of medication held in possession in a cell and the onus being upon prisoners to return unused medication, carries a risk of prisoners accessing unprescribed medication. At the time of Sheldon’s death he was not prescribed the medications found in his system and he had in his cell excessive amounts of medication he was prescribed and had previously been prescribed and discontinued. I am therefore concerned the lack of guidance and policy nationally, and locally at HMP Guys Marsh, on storage of in possession medication and what to do when a medication is discontinued to ensure prisoners do not continue to possess left over medication, could lead to future deaths. ”

    Source location

    Sheldon Lawrence Jeans · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure return of excess medication after prescription discontinuation

    Wider context from the report

    “(2) Prisoners can have access to certain medication to hold in their possession which could be accessed by other prisoners and there is a lack of national policy, and local policy at HMP Guys Marsh, from a healthcare and prison perspective, around the governance of medication held in possession in the prisoner estate. Evidence was heard that when a person is prescribed medication in prison, it can either be taken under supervision, or a prisoner can be provided with the medication to hold in their possession, in their cell. In these cases, the prisoner is responsible for the safety of that medication. Prior to being provided with medication in their possession a risk assessment is undertaken upon the prisoner to assess the risks associated with the drug and also the risks associated with prisoner. Whilst medications defined as controlled drugs would not be given in possession, it is possible to have medication that could cause death in possession. Although Sheldon was not prescribed the medications that caused his death, evidence was given some of those medications are suitable to be prescribed to a prisoner in possession. It is not know how Sheldon accessed the medication found in his system at the time of his death, other than to say he obtained it at HMP Guys Marsh. At HMP Guys Marsh, which may not be the case across the prisoner estate, a lockable cupboard is provided in cells for the storage of medication. Evidence was given that at times cells will be left insecure at HMP Guys Marsh when the prison is in a state of unlock, such as when prisoners collect meals or for example when they go for showers or are out of the cells on association. Evidence was given that prisoners go into each other's cells when they are in a state of unlock. Prisoners could therefore enter another prisoner's cell. If medication is not held securely in a lockable cupboard there is a risk that prisoners who are not prescribed medication, could access medication. Evidence was given at the Inquest that due to the chaotic life some prisoners lead, even when provided with lockable cupboards, cells at HMP Guys Marsh have been seen to contain medication that is not secure and is strewn all over the cell. The medication in Sheldon’s cell at the time of his death was found insecure in a Tupperware container. Further, if a medication prescribed to a prisoner is discontinued, evidence was heard that the onus is upon the prisoner returning any excess medication to the healthcare department at HMP Guys Marsh which may be the position in other prisons. The issues around securing of medication held in possession in a cell and the onus being upon prisoners to return unused medication, carries a risk of prisoners accessing unprescribed medication. At the time of Sheldon’s death he was not prescribed the medications found in his system and he had in his cell excessive amounts of medication he was prescribed and had previously been prescribed and discontinued. I am therefore concerned the lack of guidance and policy nationally, and locally at HMP Guys Marsh, on storage of in possession medication and what to do when a medication is discontinued to ensure prisoners do not continue to possess left over medication, could lead to future deaths. ”

    Source location

    Sheldon Lawrence Jeans · Prevention of Future Deaths report
    Page 4 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Ensure in-cell medication safes are available and fit for purpose where used.

    Verbatim wording from the response

    “In addition, in cell medication safes are available and we have renewed our focus on ensuring these are available and fit-for-purpose where utilised.”

    Source location

    Response from HM Prison & Probation Service
    Page 2 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Assess medication and individual suitability before issuing in-possession medication, with reassessment when circumstances change.

    Verbatim wording from the response

    “Before any medication is issued in-possession, a comprehensive risk assessment is undertaken to evaluate both the medication(s) and the individual’s suitability. This risk assessment can be updated / changed at any time but particularly in the event of a change of an individual’s circumstances.”

    Source location

    Response from Oxleas NHS Foundation Trust
    Page 2 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct intelligence-led and random checks of in-possession medication to monitor compliance and safety.

    Verbatim wording from the response

    “Healthcare teams conduct intelligence-led and random in-possession checks to monitor compliance and safety. Nonetheless, the overall security of the prison environment,”

    Source location

    Response from Oxleas NHS Foundation Trust
    Page 2 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement a published in-possession medication compliance procedure with bi-monthly in-cell checks, discrepancy escalation and documented oversight.

    Verbatim wording from the response

    “There is no national policy around the governance of medication held in possession in the prison estate. Attached is our recently published local In-possession Medication Compliance procedure which outlines bi-monthly in-cell compliance checks for patients on in-possession medication. This process, which is led by pharmacy staff with HMPPS support, checks to ensure medication adherence, prevent diversion, and upholds the safety of medication. Any discrepancies would trigger a review, disciplinary action, or changes to in-possession status. Documentation is maintained via SystmOne. If required, formal notification letters are sent to the patients. The procedure aligns with NICE and Royal Pharmaceutical Society guidelines. Oversight is shared between pharmacy, wider healthcare and HMPPS teams and ensures that there are robust assurance mechanisms in place.”

    Source location

    Response from Oxleas NHS Foundation Trust
    Page 3 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop and distribute prison health-promotion materials on safe medication storage and disposal of unused or discontinued medication.

    Verbatim wording from the response

    “To further support safe medication practices, we will be developing and distributing new health promotion materials to the prison population at HMP Guys Marsh, but also within the wider Oxleas NHS Foundation Trust prison portfolio. These materials will focus on:”

    Source location

    Response from Oxleas NHS Foundation Trust
    Page 3 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    NHS England and Oxleas NHS Foundation Trust are responsible for prisoners’ medication management, prescribing and decisions about medication held in possession.

    Verbatim wording from the response

    “The handling of medication held in possession (IP) by prisoners and prescribing practices in prisons are the responsibility of NHS England. Here at HMP Guys Marsh, our commissioned partner is Oxleas NHS Foundation Trust.”

    Source location

    Response from HM Prison & Probation Service
    Page 2 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Responsibility for prisoners’ in-possession medication and prescribing lies with NHS England under clinical assurance and national service specifications.

    Verbatim wording from the response

    “The handling of medication held in possession (IP) by prisoners and prescribing practices in prisons are the responsibility of NHS England. The safe management of medication is governed by clinical assurance and national service specifications, which set out standards for prescribing, dispensing, and monitoring medication.”

    Source location

    Response from HM Prison and Probation Services
    Page 2 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing risk assessments, compliance checks and medication procedures provide robust safeguards for in-possession medication governance.

    Verbatim wording from the response

    “The practice of allowing prisoners to hold certain medications in-possession is designed to promote personal responsibility and mirror community standards. This approach supports individuals in preparing for release and reintegration with the community and aligns with the principle of equivalence of care. It is also in line with a variety of nationally applicable guidance. https://www.rpharms.com/recognition/setting-professional-standards/optimising-medicines-in-secure-environments.”

    Source location

    Response from Oxleas NHS Foundation Trust
    Page 2 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    HMPPS is responsible for prison security and safeguarding medication, including personal lockable safes for storage.

    Verbatim wording from the response

    “including the safeguarding of medication, is the responsibility of His Majesty’s Prison and Probation Service (HMPPS). We work closely with HMPPS to ensure that security protocols are upheld and adapted as needed. This also includes the supervision of not-in-possession medication provided by Prison staff at the medication hatches.”

    Source location

    Response from Oxleas NHS Foundation Trust
    Page 3 · response
    Published 28 July 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing local procedures, national standards, contractual monitoring, inspections and regional governance provide sufficient assurance for medicines safety.

    Verbatim wording from the response

    “Procedures and governance around the management of prescription medicines will vary between different prison categories and local risks and incidents. Various processes are used to inform medicines use and safety in each prison including security and clinical incident management and review; in-cell searches and clinical therapeutic or substance misuse testing. National guidance could further complicate what is already a complex issue for both prisoners and prison staff.”

    Source location

    Response from Department for Health and Social Care
    Page 2 · response
    Published 28 July 2025

    Open published response
  3. Norfolk

    AI-generated summary

    Susan Nora Elizabeth YOUNG · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Susan Nora Elizabeth Young was admitted to hospital after taking overdoses of prescription medication on 22 and 23 August 2024. She was transferred to a ward with directions for cardiac monitoring, but no clinical handover or monitoring instructions were provided. She was later found unresponsive and not attached to monitoring, and resuscitation failed; unused medication was subsequently found among her belongings.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to secure patients' own medication

    Wider context from the report

    “NO clinical handover to receiving ward. No instructions passed on from the doctor re cardiac monitoring. Patients own medication found in her belongings which had been with her, after her death allowing her the opportunity to take another overdose. ”

    Source location

    Susan Nora Elizabeth YOUNG · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Add a patient-search procedure to the Self-Harm Policy covering searches for medication and other items that could enable overdose or self-harm.

    Verbatim wording from the response

    “I can confirm that the Trust's Self Harm Policy (copy attached) now includes an addendum (Appendix C) an SOP (Standard Operating Procedure) Search of Patients within the ED. The policy describes the rationale behind searching patients attending the ED in Mental Health crisis to reduce the risk of patients attempting further overdose or self-harm during their time in the ED. The updated policy has been uploaded to the Trust's intranet.”

    Source location

    Response from James Paget University Hospitals NHS Foundation Trust
    Page 9 · response
    Published 14 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Share the updated Self-Harm Policy and patient-search procedure with Emergency Care staff and support acknowledgement of understanding.

    Verbatim wording from the response

    “ii. Action C2 - To share the self-harm policy across Emergency Care with a reference to this patient safety incident once the addendum as above has been added. I can confirm that the search policy has been shared with all ED clinical staff on the 16th April 2025 and was added to the self-harm policy as an addendum which is available on the intranet for all staff to access. Following this, a signatory list will be collected to ensure that all staff have read and understood the policy and its implications for patients presenting with self harm.”

    Source location

    Response from James Paget University Hospitals NHS Foundation Trust
    Page 9 · response
    Published 14 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Add a patient-search procedure to the Self Harm Policy, covering removal and safe storage of medications and other harmful items in Emergency Department patients at risk.

    Verbatim wording from the response

    “C1 Action Required – Local To complete the agreed process for searching patients to maintain patient safety (this will form an addendum to the self-harm policy). Responsibility: Matron Mental Health Liaison / Consultant Timescale: 30th June 2025 RAG: A”

    Source location

    Response from James Paget University NHS Foundation Trust
    Page 8 · response
    Published 14 July 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Disseminate the updated Self Harm Policy and patient-search procedure to Emergency Care staff and promote its requirements through written and face-to-face communication.

    Verbatim wording from the response

    “C2 Action Required – Local To share the self-harm policy across Emergency Care with a reference to this patient safety incident once the addendum as above has been added. Responsibility: Matron Urgent Care Timescale: 30th July 2025 RAG: W”

    Source location

    Response from James Paget University NHS Foundation Trust
    Page 8 · response
    Published 14 July 2025

    Open published response
  4. East Sussex

    AI-generated summary

    Trevor Alan MONERVILLE · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Trevor Alan Monerville, who had been detained at HMP Lewes, was found unresponsive in his cell on 18 April 2021 and died after suffering from epilepsy and non-epileptic attack disorder. The principal concerns were inadequate monitoring and management of his epilepsy after the ACCT closed, poor communication and information-sharing between healthcare, prison staff and family, and insufficient staff training in managing epilepsy and seizures.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of a mechanism to report medication non-compliance to Security

    Wider context from the report

    “b. Communication between healthcare and prison staff especially when Trevor was returned to the wing, between the prison staff and family, briefing by prison managers to officers on the wing about Trevor’s condition were all inadequate. Evidence was heard about the lack of integration of various IT systems which contributed to poor communication. In spite of the evidence from PPG regarding the sensitivity of medical records which should not be disclosed to the prison staff, I remain concerned that there was no effective monitoring and management of Trevor on the wing once the ACCT was closed. There was no mechanism in place for prison and healthcare staff to report their concerns about Trevor’s non compliance with taking his medication to Security, thus preventing the cell from being searched for retained medication. ”

    Source location

    Trevor Alan MONERVILLE · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Use confidential intelligence reports to notify Security when patients may be stockpiling medication.

    Verbatim wording from the response

    “Pharmacy technicians manage medication compliance. They have now been given wings to lead on so that they have full oversight of patients on their own wing. SystmOne assists with supporting the identity of patients who have missed doses. In addition, the IR process is in place if it is believed or suspected that a patient might be stockpiling. An IR is an intelligence report that will be received confidentially by the security department.”

    Source location

    Response from Practice Plus Group
    Page 4 · response
    Published 19 January 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Existing information-sharing protocols and weekly meetings are considered appropriate for communication and management of complex safety concerns.

    Verbatim wording from the response

    “There are Information Sharing protocols in place, as directed by national policy, which underpin the exchange of information between healthcare and prison staff. There are several regular meetings involving healthcare and prison staff where individual issues are raised and addressed, including the Safety Intervention Meeting and Multi-Disciplinary Complex Case Clinic, both of which are held weekly.”

    Source location

    Response from HM Prison and Probation Service
    Page 1 · response
    Published 19 January 2024

    Open published response
  5. Inner North London

    AI-generated summary

    KIMBERLY ANNA LIU · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Kimberly Anna Liu, who had become addicted to sedative and other medications, was found unresponsive at home on 7 February 2023 and was pronounced dead. The inquest concluded that this was a drug-related death caused by mixed drug toxicity. The principal concern was that unregulated websites supplied prescription-only sedative medications without prescriptions or adequate checks, potentially exploiting vulnerable people with medication addictions and providing means for suicide or self-harm.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Facilitation of dangerous medication addictions through online availability of sedative medication

    Wider context from the report

    “The evidence revealed that from at least 2019, Kimberly Liu had regularly accessed websites specifically aimed at selling prescription-only medications (predominantly medications with a sedative effect) that allowed repeat orders on the same day and did not require a prescription. Those websites included the following: ▮ ████████ ▮ ████████ ▮ ████████ Despite the different URLs some of the websites appear to be operated by the same company and/or individual(s), in that ordering using an identical WhatsApp number (████████) was also permitted. Correspondence from the websites, following an order being placed, included messaging that suggested that the operator(s) knew that their supply of such medication was likely to arouse regulatory suspicion. By way of example, messaging received in emails following the placing of an order, included the following: • ‘This is to inform you that usage of the name “Sleeping Tablets” during the payment at the banks is prohibited. Kindly do not use the brand name as it can be harmful for us.’ • ‘DO NOT MENTION THE PRODUCT OR WEBSITE WHEN MAKING PAYMENT.’ On one occasion in December 2021, the same website permitted identical orders of ████████ tablets within nine minutes of each other, without question or checks. Three days later a further order of ████████ ████████ was again permitted without any query. The concern here is that these websites, and potentially other similar websites, are not only operating without regulation, but that they appear to exploit already vulnerable individuals by facilitating an almost unseen feeding of dangerous medication addictions thereby placing those individuals in grave danger. Although the inquest I heard did not concern a death by suicide, the additional concern is that these websites could also be seen to equip people with the means to complete suicide. I believe that consideration ought to be given to the impact that the availability of such websites has on the population at large, together with the significantly increased risks to those who have developed an addiction to such medications or may even be contemplating acts of self-harm. I also believe that consideration ought to be given to whether and what action(s) could be taken to remove or limit access to or the availability of such websites. ”

    Source location

    KIMBERLY ANNA LIU · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Monitor online channels, investigate and prosecute illegal medicine sellers, and remove illicit websites and criminal profits.

    Verbatim wording from the response

    “I am aware of the efforts undertaken by the Medicines and Healthcare products Regulatory Agency (MHRA) to address the illegal sale and supply of prescription medications, which is an Executive Agency of the Department.”

    Source location

    Response from Department of Health and Social Care
    Page 1 · response
    Published 29 December 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide public-facing #FakeMeds communications and tools to help people avoid illegally traded medicines online.

    Verbatim wording from the response

    “The MHRA has a dedicated Criminal Enforcement Unit (CEU) that works with partners across government and policing to prevent and disrupt this illegal trade and to bring to justice those involved. The CEU monitors online channels for evidence of illegal activity and takes proportionate regulatory action. This includes using the full range of the Agency’s powers to investigate and prosecute offenders where necessary and appropriate. The unit also works to remove illegally trading websites and remove criminal profits from offenders. Through its #FakeMeds communications campaign the MHRA also provides quick and easy tools to help the public avoid buying illegally traded medicines when they shop online.”

    Source location

    Response from Department of Health and Social Care
    Page 1 · response
    Published 29 December 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The MHRA is responsible for enforcing regulations against the illegal sale and supply of human medicines.

    Verbatim wording from the response

    “I am aware of the efforts undertaken by the Medicines and Healthcare products Regulatory Agency (MHRA) to address the illegal sale and supply of prescription medications, which is an Executive Agency of the Department.”

    Source location

    Response from Department of Health and Social Care
    Page 1 · response
    Published 29 December 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Online platforms and search services are responsible for preventing and removing illegal drug-sale content under the Online Safety Act 2023.

    Verbatim wording from the response

    “Following our enquiries with the Department for Science, Innovation and Technology, my officials inform me that under the Online Safety Act 2023 all in-scope services such as user-to-user platforms and Search services will have new duties to prevent users being harmed by illegal content that they encounter via their services. User-to-user platforms will also”

    Source location

    Response from Department of Health and Social Care
    Page 1 · response
    Published 29 December 2023

    Open published response
  6. Dorset

    AI-generated summary

    Samuel Lewis Jones · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Samuel Lewis Jones died on 30 April 2021 after suspending himself by a ligature in his cell at HMP Portland. The concerns identified included the lack of systems and national guidance for recording and flagging significant dates, difficulties accessing key information in prison records, and insufficient national guidance on managing medication held in prisoners’ possession.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of national guidance for managing in-possession medication

    Wider context from the report

    “iv. The lack of national guidance around the operation of in possession medication in prisons either by HMPPS or NHS England to ensure prisoners do not stockpile or retain medication when they have stopped using it. ”

    Source location

    Samuel Lewis Jones · Prevention of Future Deaths report
    Page 4 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Require medication removal during cell clearances through the amended Prisoners’ Property Policy Framework.

    Verbatim wording from the response

    “In these circumstances prison staff are permitted to remove medication as an unauthorised item in accordance with the Searching Policy Framework, and the Prisoners’ Property Policy Framework has recently been amended to require the removal of medication during cell clearances.”

    Source location

    Response from HM Prison and Probation Service
    Page 2 · response
    Published 8 December 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    HMPPS is responsible for responding to concerns about national guidance and the accessibility of key information recorded on NOMIS.

    Verbatim wording from the response

    “It is my understanding that ████████, Director General for His Majesty’s Prison and Probation Service (HMPPS) is intending to write to you directly in response to the matters highlighted in concerns two and three.”

    Source location

    Response from NHS England
    Page 2 · response
    Published 8 December 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    HMPPS is responsible for conducting cell searches where there are concerns that prisoners may be hoarding or stockpiling medication.

    Verbatim wording from the response

    “Had any concerns been raised that Samuel may have been hoarding or stockpiling his medication (Sertraline), responsibility for a cell search lies with HMPPS. NHS England contacted HMPPS to discuss this matter of concern and it has been confirmed this will be addressed in the direct response from the HMPPS Director General.”

    Source location

    Response from NHS England
    Page 2 · response
    Published 8 December 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Operational concerns should be addressed by HMPPS Director General of Operations, rather than by the Minister.

    Verbatim wording from the response

    “The concerns you have raised within your report are operational issues and it is therefore appropriate for ████████, DG Operations, HM Prison and Probation Service (HMPPS), to respond to them. I have seen the response from ████████ and I endorse the content of it, which sets out the action being taken by HMPPS to address your concerns.”

    Source location

    Response from Ministry of Justice
    Page 1 · response
    Published 8 December 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Healthcare providers primarily decide which medication prisoners may hold in possession, although prison staff retain supporting responsibilities.

    Verbatim wording from the response

    “With regard to your final concern, decisions about which medication can be issued to be held in possession by prisoners are primarily a matter for healthcare providers, but prison staff have a role to play, and this area in which collaborative working and appropriate information sharing are crucial. There are a number of prison policies that cover the stockpiling of medication, or its retention after an individual has ceased a course of treatment. Depending on the circumstances, healthcare staff may consider further treatment or intervention or it could constitute possession of an unauthorised item, which would be an offence against prison discipline as set out in the Adjudications Policy Framework.”

    Source location

    Response from HM Prison and Probation Service
    Page 2 · response
    Published 8 December 2023

    Open published response
  7. Manchester North

    AI-generated summary

    Ania Sohail · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Ania Sohail collapsed on 19 June 2021 after ingesting Propranolol tablets she had obtained from multiple online pharmacies and died later that day from Propranolol toxicity. The principal concerns included the lack of integrated information sharing between online pharmacies and prescribers, ineffective and poorly documented searches, inadequate post-leave assessment and care planning, and insufficiently auditable observation records.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Ineffective searches of patients’ rooms for stockpiled medication

    Wider context from the report

    “(5) Searches undertaken on Ania’s room following the overdoses on 10 March and 5 June 2021 were ineffective and did not uncover the Propranolol that Ania had been stockpiling. ”

    Source location

    Ania Sohail · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver training for ward staff on effective room and personal searches and record compliance.

    Verbatim wording from the response

    “In respect of searches, a Trust Risk & Safety Advisor has facilitated training sessions regarding how to conduct both room and personal searches effectively. All ward staff have completed this training and the ward manager keeps a record of staff compliance.”

    Source location

    Response from Greater Manchester Mental Health
    Page 2 · response
    Published 22 February 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Update the Trust search policy to incorporate learning about contraband and reinforce search procedures.

    Verbatim wording from the response

    “The Trust policy HS13 Search of service users, visitors and belonging policy was reviewed and updated to include the learning from Ania’s death. This included a review of contraband items and reinforcement of search procedures.”

    Source location

    Response from Greater Manchester Mental Health
    Page 3 · response
    Published 22 February 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Room searches were conducted and found no medication; intimate searches were not indicated at the time.

    Verbatim wording from the response

    “(5) Searches undertaken of Ania’s room following the overdoses on 10 March and 5 June 2021 were ineffective and did not uncover the Propranolol that Ania had been stockpiling.”

    Source location

    Response from Greater Manchester Mental Health
    Page 3 · response
    Published 22 February 2023

    Open published response
  8. Sefton, St Helens and Knowsley

    AI-generated summary

    Beryl ELLISON · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Beryl Ellison was receiving end-of-life care at Alexandra Care Home and was found deceased there on 28 June 2022. The inquest concluded that her death resulted from underlying poor health in combination with taking an excessive quantity of prescribed medication. Concerns included unsupervised access to syringe medication, prior family reports about medication being left in her room, and the absence of an explanation for the excessive oxycodone concentration found after her death.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to supervise syringe medication

    Wider context from the report

    “Mrs Ellison was resident at Alexandra Care Home and was found deceased on 28th June 2022 by staff. Her family expressed concern that she had been left with syringe medication unsupervised by staff and raised concerns about this with the care home both historically and four days prior to her death. A post mortem examination revealed Mrs Ellison to have an excessive concentration of oxycodone in her system which was likely to exceed any acquired tolerance level. The evidence heard at inquest revealed no explanation as to why Mrs Ellison was found to have taken the excessive quantity of oxycodone which contributed to her death. Furthermore, the systems at the care home were stated categorically to be the same as those that were in place prior to Mrs Ellison's death. ”

    Source location

    Beryl ELLISON · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct weekly observations of medicine rounds.

    Verbatim wording from the response

    “• Weekly observations of drug rounds are now completed.”

    Source location

    Response from Four Seasons Health Care Group
    Page 1 · response
    Published 9 January 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Write and share a specific medication risk assessment when medication-management risk is identified, retaining it with medication records.

    Verbatim wording from the response

    “Where a risk to medication administration or management is identified for any resident, a specific medication risk assessment will be written and shared with the nursing and care team to ensure awareness of the specific risk and control measures in place. For ease of reference and to ensure that this potential risk is highlighted at each drug round to the member of staff administering medication, a copy of this risk assessment will be held alongside the medication administration records for the individual resident.”

    Source location

    Response from Four Seasons Health Care Group
    Page 4 · response
    Published 9 January 2023

    Open published response
  9. Hampshire, Portsmouth and Southampton

    AI-generated summary

    Tracy Marie BROWN · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Tracy Marie BROWN died at home on 5 January 2022 after taking an excessive quantity of some of her prescribed medication. Medication was required to be kept in a locked box because of an identified risk, but a week’s supply was regularly left unsecured and the carers’ digital application did not state that it needed to be stored securely.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to include medication security instructions in the digital application used by carers

    Wider context from the report

    “I heard evidence that medication for Ms Brown was required to be kept in a locked box due to a risk of her not taking the correct amount or taking too much medication. This was since Apex Care became involved in her care in March 2021. Despite this identified risk staff left regularly a nomad box containing a week's worth of medication unsecured in her kitchen cupboard. On the digital application used to inform carers of what medication to administer, which was used by the carers daily, there was no reference to keeping the medication in the secure box. ”

    Source location

    Tracy Marie BROWN · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to keep medication in a locked box

    Wider context from the report

    “I heard evidence that medication for Ms Brown was required to be kept in a locked box due to a risk of her not taking the correct amount or taking too much medication. This was since Apex Care became involved in her care in March 2021. Despite this identified risk staff left regularly a nomad box containing a week's worth of medication unsecured in her kitchen cupboard. On the digital application used to inform carers of what medication to administer, which was used by the carers daily, there was no reference to keeping the medication in the secure box. ”

    Source location

    Tracy Marie BROWN · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Reassess service users’ locked medication storage and require sufficient capacity for all medication without storing other medication in the property.

    Verbatim wording from the response

    “Since the passing of TB Apex Prime Care have learnt valuable lessons with reference to medication, we quickly reassessed every service user that has medication in a locked box to store medication. There now must be room to place all medication in the locked box with no other medication stored in the property. Some service users have had to purchase 2 locked boxes to fit all the medication in or a safe. If the delivery is weekly only, when we do the assessment, we are reiterate to the service user or their families not to buy over the counter medication as we are unable to monitor this closely and are unaware of what the service user is taking.”

    Source location

    Response from APEX Prime Care
    Page 2 · response
    Published 9 December 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Add medication administration and storage instructions to care plans and prevent plans being issued without this task.

    Verbatim wording from the response

    “There is a task on the care plan of how medication is to be given and where it is stored but, on this occasion, it wasn’t which I should have picked up when I audited the care plan before going into the service user’s property. I have learnt a valuable lesson and I have filtered this down to all my office staff and no care plans go out without this task in place.”

    Source location

    Response from APEX Prime Care
    Page 2 · response
    Published 9 December 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Update the medication policy to cover medication storage and locked boxes.

    Verbatim wording from the response

    “Apex Prime Care has also changed their medication policy to reflect medication and locked boxes (I have included the new updated policy and highlighted in yellow the changes to the policy).”

    Source location

    Response from APEX Prime Care
    Page 2 · response
    Published 9 December 2022

    Open published response
  10. South Wales Central

    AI-generated summary

    Susan Jane PERRY · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Susan Jane PERRY had a chronic complex mental ill health condition and was receiving long-term care and support at supported accommodation. She was found deceased in her room on 23 October 2020, and the inquest found that COVID-19 infection and elevated levels of prescription medication contributed to her death. The principal concern was that medication cupboard keys were kept nearby in unsecured locations, creating a risk that a service user could access medication; no evidence was received that practices and procedures across similar accommodation addressed this risk.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to secure medication cupboard keys

    Wider context from the report

    “(1) I received evidence from her support workers that service user's medications were kept in locked cupboards on the ground floor. However, the keys to the same were kept either in an unlocked drawer nearby, or in a pot on an adjacent, or nearby work surface. I sought clarification upon this and evidence to determine if this arrangement was still in place today. Whilst I did not receive any evidence per se on this matter, the indication I received from counsel for MIRUS Wales did not satisfy me, that arrangements for access to this cupboard had been altered or revised since Susan Perry’s death on 23.10.20. (2) My concern is simply that these arrangements give rise to a risk that a service user could access medication (their own, or other service users) from the locked cupboards by opening the same using the nearby keys, defeating the purpose of securing the medication. Deliberate, or inadvertent administration of such medication could well lead to the death of that individual. (3) I believe that MIRUS Wales operate several similar supported accommodation concerns across South Wales, and I received no evidence to satisfy me that practices & procedures were in place across these concerns to address this risk of self-harm. ”

    Source location

    Susan Jane PERRY · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review the medication policy and revise key-holder requirements so medication keys remain on the nominated key holder’s person.

    Verbatim wording from the response

    “• mirus has reviewed its medication policy, procedures, and practice in relation to the handling of keys. (Action completed 5th December 2022)”

    Source location

    Response from MIRUS
    Page 2 · response
    Published 28 November 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Update medication training for staff and managers to strengthen key-handling and prevent unauthorised access to medication.

    Verbatim wording from the response

    “• The content of the medication training for staff and managers has been updated to strengthen the additional measures for handling of keys to ensure safe storage and prevent unauthorised access to medication. (Action taken 5th December 2022)”

    Source location

    Response from MIRUS
    Page 2 · response
    Published 28 November 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement additional quality-assurance measures to verify that the medication-key and training actions have been implemented.

    Verbatim wording from the response

    “• Additional quality assurance measures will follow to ensure that the above actions have been implemented. (Action by end of February 2023)”

    Source location

    Response from MIRUS
    Page 2 · response
    Published 28 November 2022

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Subject the medication-safety measures to scrutiny at leadership meetings and the March 2023 Board of Trustees meeting.

    Verbatim wording from the response

    “The above measures will be subject to full scrutiny at our leadership meetings and at the next full Board of Trustee meeting in March 2023.”

    Source location

    Response from MIRUS
    Page 2 · response
    Published 28 November 2022

    Open published response
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Data last updated 7 September 2026