Recurring concern
Failure to ensure people are placed in care settings suitable for their needs
- Reports that mention this concern
- 19
- Times this concern has been raised
- 20
- Stated actions linked to this concern
- 12
What this concern includes
Includes failures of the care-placement process to assess needs, identify suitable settings, match people to placements, or move them when an existing setting cannot safely meet their needs, including residential and nursing placements and comparable care settings.
What is not included
- Excludes generic discharge, transfer or care-coordination failures where placement suitability is not the identified unsafe condition.
- Excludes shortages or unavailability of placements unless they directly result in a person being placed or left in a setting unsuitable for their needs.
- Excludes inappropriate hospital, mental-health or custodial placements unless the assertion specifically concerns the suitability of a care placement for the person's needs.
- Excludes failures limited to care quality after a placement is suitable, where the placement decision or suitability assessment is not deficient.
Trends
Reports over time
Reports mentioning this concern, over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Reports and published responses 19 reports
See individual reports that have raised this concern, and the actions taken in response
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Concerns raised1
Inappropriate care-home placement for patient needs
This report raised 12 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Essex Partnership University NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Essex Partnership University NHS Foundation Trust
Discuss professional curiosity with teams, remind staff to review care-home paperwork and consult carers, and provide support sessions on asking appropriate questions.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Essex Partnership University NHS Foundation Trust
Essex County Council is responsible for responding to concerns about placement appropriateness and updating the section 117 care plan.
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Concerns raised1
Lack of a step-down community rehabilitation facility for patients unsuitable for inpatient rehabilitation but unsafe at home
Linked response
- Department of Health and Social Care
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Department of Health and Social Care
Integrated Care Boards are responsible for commissioning stroke services, including rehabilitation.
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Concerns raised1
Failure to ensure that discharge to a non-nursing care home is appropriate for a patient's condition and care needs
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to ensure resident suitability for care home placement
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- NHS Greater Manchester Integrated Care Board
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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NHS Greater Manchester Integrated Care Board
Send providers learning from the case on robust pre-admission risk assessments and personalised care planning that considers impacts on other residents, families and staff.
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NHS Greater Manchester Integrated Care Board
Present the case learning to Tameside care home managers and deliver a further session on discharge and transfers between community and acute settings.
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Concerns raised1
Continuation of care in a home unable to safely meet complex care needs
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
- Care Quality Commission
- NHS Greater Manchester Integrated Care Board
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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NHS Greater Manchester Integrated Care Board
Review safe and appropriate discharge arrangements for people with complex needs across Greater Manchester with localities.
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NHS Greater Manchester Integrated Care Board
Continue complex-needs and discharge scoping through the Learning Disabilities Complex Needs Programme.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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NHS Greater Manchester Integrated Care Board
Existing reassessment and review arrangements are relied upon to address changes in patients’ care needs and placement suitability.
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Care Quality Commission
Cases where registered-service staff cannot safely meet someone’s needs are referred to the Local Authority under safeguarding protocols.
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Concerns raised1
Placement of people in unsuitable and unsafe residential settings
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Norfolk County Council
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.3
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Norfolk County Council
Adult Social Services cannot place someone in nursing care without a health professional’s nursing needs assessment.
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Norfolk County Council
Adult Social Care cannot source higher-level specialist placement until the CCG agrees to fund it.
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Norfolk County Council
The letter was escalated through the community response team and senior management, so no escalation to the Director was considered necessary.
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Concerns raised1
Failure to provide appropriate places of safety for autistic patients with additional mental health problems
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to provide suitable ward placement due to capacity and flow constraints
This report raised 9 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked responses
- Bolton Borough Council
- Bolton NHS Foundation Trust
- Department of Health and Social Care
- Greater Manchester Mental Health NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
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Bolton NHS Foundation Trust
Review the Patient Outlier Policy with stakeholders to clarify guidance for minimising risks to patients cared for outside their specialty wards.
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Bolton Borough Council and Bolton NHS Foundation Trust and Greater Manchester Mental Health NHS Foundation Trust
Provide the Integrated Discharge Team across all assessment wards and the Emergency Department, assigning a lead care coordinator from admission through discharge.
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Bolton Borough Council and Bolton NHS Foundation Trust and Greater Manchester Mental Health NHS Foundation Trust
Require wards to escalate patients with complex needs to the Integrated Discharge Team for a full multidisciplinary meeting before considering transfer of care.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Department of Health and Social Care
Local authorities, service providers and the Care Quality Commission are responsible for acting on allegations of poor care, neglect or abuse.
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Concerns raised1
Failure to provide a care placement able to cope with complex care needs
This report raised 12 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to identify a suitable nursing home placement when the care home no longer met residents’ needs
This report raised 9 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Stockport NHS Foundation Trust
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Stockport NHS Foundation Trust
Nursing-home placement is not the District Nursing Team's responsibility, so the concern should be addressed by the CCG's Funded Nursing Care team.
Actions and positions describe what organisations say in published responses. Implementation is not independently verified.
Data last updated 7 September 2026