First reported 28 May 2025•Latest report 28 May 2025
Definition
What this concern includes
Includes housing, safeguarding and related multi-agency controls specifically intended to identify, investigate, resolve responsibility for, protect or secure suitable accommodation for tenants suspected of being cuckooed, including responses to exploitation-related property damage, homelessness and unsafe possession decisions.
Not included
Excludes generic homelessness, housing allocation, eviction or property-damage concerns where cuckooing or comparable exploitation of the tenant is not materially identified.
Excludes general safeguarding, multi-agency coordination or vulnerability-management failures that are not specifically connected to protecting a tenant from cuckooing.
Excludes ordinary landlord maintenance, tenancy management and tenant-behaviour concerns without an asserted cuckooing-related safety risk.
Excludes downstream mental-health treatment, suicide-prevention or accommodation failures where cuckooing is not part of the unsafe condition.
Reports
2
Distinct published reports
Individual concerns
4
A report can raise multiple concerns
Date range
2025–2025
First to latest report issue date
Stated actions
6
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Cornwall Council1
Sanctuary Housing Association1
English unitary authority1
Registered provider of social housing1
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
Cornwall and Isles of Scilly
Concerns raised3
Failure to determine concerns of cuckooing of tenants
Failure to determine responsibility for substantial damage to tenants’ homes
Failure to work through an appropriate response to suspected cuckooing before seeking possession
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
Action
Maintain a multi-agency approach to safeguarding adults, ASB and cuckooing in accordance with existing policies and procedures.
Stated by Sanctuary Housing AssociationStated completedThe respondent said that this action was complete when they made their response on 6 June 2025.
Action
Conduct an internal review following the Coroner’s findings to identify improvements to the multi-agency approach to ASB and cuckooing.
Stated by Sanctuary Housing AssociationStated plannedThe respondent said that this action was planned when they made their response on 6 June 2025.
Action
Develop training and additional guidance complementing existing safeguarding and cuckooing policies and procedures, with external legal advisers.
Stated by Sanctuary Housing AssociationStated in progressThe respondent said that this action was in progress when they made their response on 6 June 2025.
Action
Develop specific additional safeguarding and cuckooing guidance for front-line housing staff.
Stated by Sanctuary Housing AssociationStated in progressThe respondent said that this action was in progress when they made their response on 6 June 2025.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.3
Position
The available evidence and police assessment did not establish that the tenant was being cuckooed.
Stated by Sanctuary Housing AssociationDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
Position
Housing officers cannot assess mental capacity, and action may be limited where a tenant with capacity denies being cuckooed.
Stated by Sanctuary Housing AssociationUnable to actThe respondent said that a constraint prevented them from taking the relevant action.
Position
Existing safeguarding procedures and multi-agency arrangements will continue as the response to safeguarding and cuckooing concerns.
Stated by Sanctuary Housing AssociationExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Cornwall and Isles of Scilly
Concerns raised1
Failure to rapidly resolve responsibility for housing cuckooed tenants who become effectively homeless
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concerns
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
Action
Direct managers and supervisors to use the Escalation of Professional Differences Procedure and Guidance.
Stated by Cornwall CouncilStated plannedThe respondent said that this action was planned when they made their response on 6 June 2025.
Action
Ensure all managers and supervisors demonstrate understanding and application of the escalation procedure by August 2025.
Stated by Cornwall CouncilStated plannedThe respondent said that this action was planned when they made their response on 6 June 2025.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
Position
The Council cannot dictate individual social housing providers’ operational policies for resolving cuckooing concerns.
Stated by Cornwall CouncilOutside remitThe respondent said that this matter was outside its role or authority.
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Includes housing, safeguarding and related multi-agency controls specifically intended to identify, investigate, resolve responsibility for, protect or secure suitable accommodation for tenants suspected of being cuckooed, including responses to exploitation-related property damage, homelessness and unsafe possession decisions.
