Recurring concern
Unreliable completion and transfer of Prisoner Escort Records
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Request correctionFirst reported 6 Jan 2014•Latest report 21 Jun 2023
What this concern includes
Includes failures in the dedicated Prisoner Escort Record process, including staff preparation for completing PERs, completion of escort handover details, accurate identification of accompanying police risk assessments and other documents, transfer of those documents to escort or receiving staff, and verification that the PER information is complete and available.
Not included
- Excludes generic custody training, handover or record-keeping deficiencies that are not specifically part of the Prisoner Escort Record process.
- Excludes clinical assessment, treatment, observation or general prisoner-transfer failures where the PER process is not the deficient control.
- Excludes failures involving police or custody documents that are not recorded as part of, or intended to accompany, a Prisoner Escort Record.
- Excludes downstream care or escort decisions made after complete and accessible PER information has been reliably provided.
- Reports
- 10
- Individual concerns
- 14
- Date range
- 2014–2023
- Stated actions
- 20
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised1
Failure to record suicidal ideation on Person Escort Records and Suicide and Self-Harm Warning forms
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
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Action
Inform investigation and custody staff, anonymously, about the omission of relevant suicidal-ideation information.
Stated by Dyfed-Powys Police -
Action
Instruct custody officers to ask interviewing officers about information relevant to ongoing detainee risk assessment.
Stated by Dyfed-Powys Police -
Action
Remind investigators to inform custody officers about disclosures relevant to ongoing risk management.
Stated by Dyfed-Powys Police
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Concerns raised3
Failure to ensure Detention Officer PER training is completed
Failure to ensure secure handover of PER documentation
Failure of court custody staff to contribute relevant risk information to the PER
This report raised 10 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
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Action
Mandate PER e-learning for all Custody and Detention Officers and track completion to 100%.
Stated by Hampshire and Isle of Wight Constabulary -
Action
Recommend that Learning and Professional Development review the initial custody course’s PER lesson plan and content against the notice and professional guidance.
Stated by Hampshire and Isle of Wight Constabulary -
Action
Review which Detention Officers completed an initial custody course.
Stated by Hampshire and Isle of Wight Constabulary
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Action
Use the next custody newsletter to reinforce PER completion, inspection, warning-page, envelope, risk-marker and external-information responsibilities.
Stated by Hampshire and Isle of Wight Constabulary
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Position
All detention officers had received PER training during the previous two years; only some may not have completed initial custody training.
Stated by Hampshire and Isle of Wight Constabulary
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Concerns raised1
Failure to transfer person escort and forensic medical records to nurse reception screening
This report raised 14 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Require nurses to confirm they have seen the person escort record and possess the CSRA and PER before completing reception screening.
Stated by Care UK
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Concerns raised1
Failure to supply Prisoner Escort Records to Healthcare staff at reception
This report raised 3 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Remind prison and healthcare staff to check the PER every time and escalate unavailable records through a Datix incident report.
Stated by Practice Plus Group Hospitals Limited
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
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Position
Prison Service staff are responsible for examining and sharing PER and ACCT information with healthcare staff.
Stated by Practice Plus Group Hospitals Limited
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Concerns raised1
Failure to complete Prison Escort Forms for detainee transfers
This report raised 28 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
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Action
Review the Prisoner Escort Form policy and inform custody staff that forms are required for all detainee transfers.
Stated by South Yorkshire Police -
Action
Circulate written notification explaining that Prisoner Escort Forms must be completed whenever detainees move from custody.
Stated by South Yorkshire Police -
Action
Retrain custody Inspectors and reiterate Prisoner Escort Form completion requirements and required transfer details to custody staff.
Stated by South Yorkshire Police
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Concerns raised1
Failure to routinely provide prisoner escort records to the Youth Offending Service
This report raised 11 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.5
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Action
Review contractor operational policies to ensure staff understand and follow prisoner escort record information-sharing requirements.
Stated by HM Prison and Probation Service -
Action
Remind contractor staff that Youth Offending Service employees may access relevant Prisoner Escort Record information.
Stated by HM Prison and Probation Service -
Action
Reinforce Youth Offending Service information-sharing responsibilities through staff briefings and safer custody training.
Stated by HM Prison and Probation Service
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Action
Review the format and content of the Prisoner Escort Record with the Ministerial Council on Deaths in Custody.
Stated by HM Prison and Probation Service -
Action
Communicate the inquest findings to the NOMS team reviewing the Prisoner Escort Record.
Stated by HM Prison and Probation Service
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Concerns raised1
Failure to make relevant prisoner escort information available for initial assessments
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Implement and routinely use a reception checklist to acknowledge risk information and support self-harm and suicide risk assessment after court returns.
Stated by HM Prison and Probation Service -
Action
Trial revised national and local Prisoner Escort Records in the South Central Area, incorporating suicide and self-harm alerts and prominent red-flag risk information pages.
Stated by HM Prison and Probation Service
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Concerns raised2
Lack of medical or hospital treatment information in the Person Escort Record
Failure to securely attach warning documents to the Person Escort Record
This report raised 5 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised2
Failure to complete escort handover details on the PER
Failure to ensure that police documentation recorded as accompanying the PER is available to escort staff
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to complete prisoner transfer documentation accurately
This report raised 12 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Issue and check improved guidance for sergeants on completing, timing and signing off Prisoner Escort forms.
Stated by Greater Manchester Police
Data last updated 7 September 2026