Recurring concern

Unreliable post-operative monitoring and clinical review

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First reported 27 Jan 2015•Latest report 13 Dec 2024

Definition

What this concern includes

Includes failures in dedicated post-operative monitoring and clinical review, including required observations and early-warning checks, suitable monitoring environments, additional monitoring for relevant vulnerabilities, and adequate medical oversight of post-operative reviews.

Not included

  • Excludes failures in the operation itself or pre-operative assessment.
  • Excludes general post-operative treatment, wound care, discharge, rehabilitation or long-term follow-up where monitoring or clinical review is not the deficient control.
  • Excludes generic staffing, communication, documentation or care-planning deficiencies unless they directly impair post-operative monitoring or clinical review.
  • Excludes failures after adequate monitoring and review have identified deterioration where the remaining issue is treatment or escalation.
Reports
13

Distinct published reports

Individual concerns
17

A report can raise multiple concerns

Date range
2015–2024

First to latest report issue date

Stated actions
32

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Barking, Havering and Redbridge University Hospitals NHS Trust1
British Society Of Gastroenterology1
Cornwall Partnership NHS Foundation Trust1
Department of Health and Social Care1
East Surrey Hospital1
Homerton Healthcare NHS Foundation Trust1
Independent Healthcare Providers Network1
Manchester University NHS Foundation Trust1
Medway NHS Foundation Trust1
Moorfields Eye Hospital NHS Foundation Trust1
Portsmouth Hospitals University NHS Trust1
Ramsay Health Care UK1
Recipient name withheld1
Royal College of Pathologists1
Royal College of Radiologists1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Hampshire, Portsmouth and Southampton

    AI-generated summary

    Susan EVANS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Susan Evans underwent elective gastric bypass surgery on 11 July 2023, developed abdominal pain, was discharged without review by the specialist bariatric team or a senior doctor, and was later readmitted with abdominal sepsis from an anastomotic leak. She died at Queen Alexandra Hospital on 12 August 2023. The principal concern was that the hospital’s written and informal policies for specialist review and escalation of pain were not followed, which the inquest found contributed more than minimally to her death.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure specialist bariatric team review of post-operative gastric bypass patients

    Wider context from the report

    “Queen Alexandra’s written post operative care pathway for patients who have undergone a gastric bypass operation states that: - There is to be a daily review by a bariatric specialist nurse, consultant or registrar. - A senior doctor is to review within 2 hours if there is increased abdominal pain in order to rule out anastomotic leak or bleed. In addition to this, the inquest heard evidence that patients should be seen by a member of the specialist bariatric team prior to discharge. This is not included in the written policy. Neither the written nor informal policy set out above were followed in Ms Evans’ case. She was not reviewed by a member of the specialist bariatric team at any point on day 2 after surgery and the pain she experienced from the early hours of 13 July 2023 was not escalated to a senior doctor at all. The inquest heard evidence that medical staff who were not part of the specialist bariatric team were unlikely to appreciate the significance of pain. The failure to follow policy contributed more than minimally to Ms Evans death and is therefore a matter of concern. ”

    Source location

    Susan EVANS · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement a Bariatric Discharge Protocol in the pathway booklet requiring pre-discharge specialist review, pain-control assessment, discharge criteria and consultant discussion when criteria are unmet.

    Verbatim wording from the response

    “In response to the concerns set out above, there is already a policy in place which covers points 1 and 2. Unfortunately, on this occasion, it was sadly not followed. At least in part, because it was not clearly visible in the patient’s ward notes to act as a prompt. To counter this, the Bariatric lead surgeon has written a Bariatric Discharge Protocol (the new protocol) which has been incorporated into the bariatric pathway booklet which is completed for each patient undergoing bariatric surgery and kept in their medical notes for use by treating clinicians (doctors and nurses). This protocol requires a member of the bariatric team or suitable clinician to review the patient prior to discharge and ensure the patient’s pain is settling and controlled with suitable analgesia prior to discharge.”

    Source location

    Response from Portsmouth Hospital NHS Trust
    Page 1 · response
    Published 18 December 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Disseminate the Bariatric Discharge Protocol through surgical governance and team meetings and email it to surgical staff with bariatric out-of-hours or emergency responsibility.

    Verbatim wording from the response

    “The new protocol, (which includes safety netting advice, advising patients how to make contact if they become unwell following discharge) has been shared at the Surgical Clinical Governance meeting which is attended by surgical resident doctors and consultants. The protocol was also discussed in the Bariatric Team meeting and is going to be discussed again at the Biannual AGM on 7/3/2025.”

    Source location

    Response from Portsmouth Hospital NHS Trust
    Page 2 · response
    Published 18 December 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Further disseminate the Bariatric Discharge Protocol at the Biannual AGM, nursing surgical study day and surgical ward-level safety huddles.

    Verbatim wording from the response

    “The new protocol, (which includes safety netting advice, advising patients how to make contact if they become unwell following discharge) has been shared at the Surgical Clinical Governance meeting which is attended by surgical resident doctors and consultants. The protocol was also discussed in the Bariatric Team meeting and is going to be discussed again at the Biannual AGM on 7/3/2025.”

    Source location

    Response from Portsmouth Hospital NHS Trust
    Page 2 · response
    Published 18 December 2024

    Open published response
  2. Cornwall and Isles of Scilly

    AI-generated summary

    Norma Ann Patricia Tellam · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Norma Ann Patricia Tellam suffered a fall causing a proximal femoral fracture and underwent surgery, followed by rehabilitation and further surgery after problems developed with the metalwork. She later suffered an upper gastrointestinal bleed and died on 16 April 2023. Concerns included transfers between hospitals that did not give sufficient weight to continuity of clinical care and did not return her to the hospital responsible for her orthopaedic follow-up.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure follow-up by the operating orthopaedic team for complications at the surgical site

    Wider context from the report

    “1. Although Mrs Tellam was under the care of Royal Cornwall Hospital and awaiting a post operation follow up, when clinical staff at Liskeard Community Hospital had concerns about a possible infection at the site of the surgery Mrs Tellam was taken to Derriford Hospital rather than to the orthopaedic team at the Royal Cornwall Hospital who had recently operated on her. 2. When Mrs Tellam had recovered from a chest infection she was transferred from Derriford to Liskeard Community Hospital for further rehabilitation rather than to the Royal Cornwall Hospital for follow up on the developing problems with the fixing metalwork at the site of the hip surgery. 3. Decisions relating to the transfer of Mrs Tellam between Liskeard Community Hospital and Derriford Hospital did not give sufficient weight to continuity of clinical care. ”

    Source location

    Norma Ann Patricia Tellam · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Transfer to Derriford Hospital was correct because urgent assessment was required and it provided the closest prompt access to acute care.

    Verbatim wording from the response

    “Liskeard Community Hospital ‘faces’ the University Hospitals Plymouth NHS Trust (UHP). This means that when a patient in south east Cornwall requires urgent transfer to an emergency acute setting, the hospital commissioned to provide care and treatment to patients, is Derriford Hospital. This hospital is the closest in mileage in comparison to the emergency facility at Royal Cornwall Hospital in Truro (RCHT).”

    Source location

    Response from Royal Cornwall Hospital NHS Trust and Cornwall Partnership NHS Foundation Trust and University Hospitals Plymouth NHS Trust
    Page 2 · response
    Published 3 December 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Community-based care and transfer to Liskeard were appropriate because there was no urgent need for orthopaedic revision surgery.

    Verbatim wording from the response

    “Mrs Tellam’s care was discussed by CFT and UHP, and it was noted that, during the acute admission, she did not have an urgent need for orthopaedic revision surgery. She had been unwell due to a chest infection and then unfortunately caught covid during her admission. The UHP management plan was for her to have a period of recuperation after her chest infection and prior to consideration of any revision/further surgery on her hip. During that time the aim was for Mrs Tellam to be”

    Source location

    Response from Royal Cornwall Hospital NHS Trust and Cornwall Partnership NHS Foundation Trust and University Hospitals Plymouth NHS Trust
    Page 3 · response
    Published 3 December 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Further liaison with the Royal Cornwall Hospitals orthopaedic team was not clinically needed until around the later transfer period.

    Verbatim wording from the response

    “On receipt of the referral, the RCHT orthopaedic team discussed a potential admission with their trauma coordinators, and the patient record in UHP documented there was a discussion at 15:00 via telephone. The discussion with the orthopaedic team concluded that community-based hospital care was appropriate, and the transfer to such a hospital should be facilitated by the Cornwall Onward Care Team. Unfortunately, there appeared to be some confusion in the subsequent days where, in the medical records at UHP, the plan was variably referred to as ‘transfer to RCHT’ and ‘transfer to community hospital’. There was no clinical need for further liaison with RCHT regarding Mrs Tellam until around the time of her transfer in March 2023.”

    Source location

    Response from Royal Cornwall Hospital NHS Trust and Cornwall Partnership NHS Foundation Trust and University Hospitals Plymouth NHS Trust
    Page 4 · response
    Published 3 December 2024

    Open published response
  3. North London

    AI-generated summary

    Kingsley Efosa Imafidon · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Kingsley Efosa Imafidon, who had homozygous sickle cell disease and suspected liver cirrhosis, underwent a liver biopsy on 29 November 2023. He was found unresponsive at home on 2 December 2023, and the post-mortem examination found extensive fresh haemorrhage into the peritoneal cavity following the biopsy. The concerns included lack of apparent liaison about the relevance of his sickle cell disease, insufficient consideration of additional monitoring, and gaps in the biopsy guidance and procedure for patients with conditions such as HbSS.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of consideration of additional post-operative monitoring and requirements for patients with HbSS

    Wider context from the report

    “• There was no apparent liaison between the teams involved in Kingsley's care to consider any matters that may be relevant to his HbSS prior to the biopsy being carried out; • The Trust’s Standard Operating Procedure (“SOP”) for Elective Liver Biopsy does not appear to give consideration to patients with other pathologies such as HbSS; • There was no apparent consideration given to potential additional post-operative monitoring or requirements for a patient with HbSS; • The Trust’s SOP refers to a document titled “Guidelines on the use of liver biopsy in clinical practice from the British Society of Gastroenterology, the Royal College of Radiologists and the Royal College of Pathology” (Neuberger J, Patel J, Caldwell H et al. Gut 2020) which provides advice on liver biopsy techniques, methods and aftercare etc. These guidelines do not appear to give consideration (and therefore guidance) in relation to the use of liver biopsy for patients with other pathologies such as HbSS. ”

    Source location

    Kingsley Efosa Imafidon · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Update the Elective Liver Biopsy SOP to require enhanced risk assessment, specialist MDT discussion, pre-assessment, relevant monitoring, and reference to current professional guidance.

    Verbatim wording from the response

    “The Trust’s Elective Liver Biopsy Standard Operating procedure (SOP) has been reviewed and updated in light of the concerns raised at the inquest, and the latest version was sent to Emergency Care, Medicine and Rehabilitation Services (EMRS) clinical governance meeting which was held on November 8. Within the updated SOP, Section 3 entitled ‘Vetting of Referrals’ has been amended to read as follows:”

    Source location

    Response from Homerton Hospital
    Page 1 · response
    Published 16 October 2024

    Open published response
  4. Teesside and Hartlepool

    AI-generated summary

    Kate Elizabeth O’Donnell · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Kate Elizabeth O’Donnell underwent surgery on 16 March 2022 and was discharged the following day. She developed sepsis from the surgery, originating in her gut, and died at James Cook University Hospital on 23 March 2022. Principal concerns included inadequate surgical planning, failure to provide appropriate prophylactic antibiotics for the gastrointestinal surgery, insufficient postoperative vigilance and assessment before discharge, incomplete nursing records, and inadequate discharge information.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient vigilance and recognition of post-operative presentation

    Wider context from the report

    “5. There was insufficient vigilance and recognition given to Kate’s post-operative presentation, considering Kate’s vulnerabilities, comorbidities, and extensive past involvement with the medical teams. ”

    Source location

    Kate Elizabeth O’Donnell · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop and provide patients and carers with a postoperative sepsis-awareness information card.

    Verbatim wording from the response

    “A conversation should have taken place to advise Kate’s parents of the signs and symptoms of sepsis however on this occasion this did not happen. One of the actions completed as part of the Serious Incident investigation was to develop a sepsis awareness information card which is now given to patients/carers post operatively.”

    Source location

    Response from South Tees Hospitals
    Page 5 · response
    Published 25 January 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement the Call 4 Concern initiative, enabling patients and families to request Critical Care Outreach review.

    Verbatim wording from the response

    “In addition, the Trust is an early adopter of the ‘Call 4 Concern’ initiative which enables patients and their family members to contact the Trust’s Critical Care Outreach team to ask for a review if they are concerned about their own condition or that of their relative. This was implemented in November 2022, and work is ongoing within the Trust to ensure that patients and their families are aware this option is available to them.”

    Source location

    Response from South Tees Hospitals
    Page 5 · response
    Published 25 January 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Raise awareness among patients and families that the Call 4 Concern option is available.

    Verbatim wording from the response

    “In addition, the Trust is an early adopter of the ‘Call 4 Concern’ initiative which enables patients and their family members to contact the Trust’s Critical Care Outreach team to ask for a review if they are concerned about their own condition or that of their relative. This was implemented in November 2022, and work is ongoing within the Trust to ensure that patients and their families are aware this option is available to them.”

    Source location

    Response from South Tees Hospitals
    Page 5 · response
    Published 25 January 2024

    Open published response
  5. Inner North London

    AI-generated summary

    Gary Day · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Gary Day underwent an endoresection operation for choroidal melanoma at Moorfields Eye Hospital on 15 December 2020 and died the following day after becoming severely unwell from an air embolus. The concerns identified were that the risk of death from air embolism was not explained, no post-operative check for air embolus was carried out, and he was discharged without an overnight stay or access to his earlier medical notes when transferred to another hospital.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of post-operative checks for air embolism

    Wider context from the report

    “I am concerned that: (a) Any patient who elects to have an endoresection operation of an choroidal melanoma faces a risk (however small) of air embolism and therefore death. This must be made clear to all patients undergoing such a procedure; (b) There ought to be some check/investigation post operation to determine (or to try and determine as best possible) whether air may have entered the blood stream during the operative procedure; (c) Patients undergoing this operation (which normally lasts between 2-3 hours) should be advised to stay in hospital as an in-patient for at least 24 hours, which would enable careful and extended monitoring of their condition and a swift and informed transfer, if necessary, to an acute care unit of a hospital in the event of a deterioration in their condition. ”

    Source location

    Gary Day · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Cease undertaking further endoresection procedures of this nature.

    Verbatim wording from the response

    “As we have been unable to establish the cause of the air embolus, the trust has elected to not undertake further procedures of this nature. We acknowledge your concern and if this procedure is performed at any time in the future we will ensure that patients are informed of the associated risk of death.”

    Source location

    2021-0107-Response-from-Moorfields-Eye-Hospital-NHS-Foundation-Trust-Redacted
    Page 2 · response
    Published 14 April 2021

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Trust cannot provide enhanced postoperative monitoring and intensive care support because it lacks the necessary facilities.

    Verbatim wording from the response

    “The trust does not have the facilities to undertake the enhanced level of monitoring that patients undergoing this procedure would require. As we have been unable to establish the cause of the air embolus, the trust has elected to not undertake further procedures of this nature. We acknowledge your concern”

    Source location

    2021-0107-Response-from-Moorfields-Eye-Hospital-NHS-Foundation-Trust-Redacted
    Page 2 · response
    Published 14 April 2021

    Open published response
  6. Manchester South

    AI-generated summary

    Michael William Flynn · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Michael William Flynn underwent elective hip replacement surgery and required a blood transfusion. He subsequently experienced inadequate Early Warning Score monitoring, failures to follow escalation procedures, incomplete fluid-balance monitoring, and a lack of timely clinical review before suffering cardiac arrest and dying on 17 July 2018.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to provide or rearrange consultant review after the post operative area

    Wider context from the report

    “6. Mr Flynn was not seen by a consultant after he left the post operative area. A ward round should have taken place the day after his operation but did not take place because the consultant was otherwise engaged. No arrangements were made for it to be rearranged. ”

    Source location

    Michael William Flynn · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to monitor and incorporate observations into an EWS in the post operative recovery area

    Wider context from the report

    “1. There was no monitoring of Mr Flynn's EWS in the post operative recovery area. Observations were taken randomly but not incorporated into an EWS. Trust policy was that this should have happened. Staff dealing with Mr Flynn therefore were unaware of his EWS scores. On arrival at the ward his initial score was 11 under the EWS system .He arrived with a standard care plan. ”

    Source location

    Michael William Flynn · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review and revise consultant job plans to support consultant ward-round availability, subject to management approval.

    Verbatim wording from the response

    “With regards to your concerns that a Consultant did not see Mr. Flynn on the day after his operation, the Trauma and Orthopaedic Directorate Managers have advised that a Consultant team job planning session has taken place with the Specialty to discuss the availability of Consultants to undertake ward rounds. The team have agreed to job plans being reviewed and revised and individual Consultant job planning meetings are progressing. I understand the team aim to have completed all job planning meetings including senior management review and approval by mid-April 2019.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 4 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop a triggered referral process to orthogeriatricians for patients requiring senior review.

    Verbatim wording from the response

    “In addition, I am informed that discussions have taken place with the Directorate of Medicine to implement a triggered referral process to the Orthogeriatricians in cases where patients are identified as requiring a senior level orthogeriatric review. I have gained assurances from the Deputy Directorate Manager for Trauma and Orthopaedics that she is currently working with the Directorate Manager for Medicine to develop the process. The Specialty anticipates that these measures will provide additional support to the clinical teams and patients, ensuring senior medical reviews take place appropriately.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 4 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct a case-note review of orthopaedic wards covering daily documentation, reviewing doctor grade and indicated orthogeriatric review.

    Verbatim wording from the response

    “To obtain some assurance in this matter, I understand a review of case notes is scheduled to commence in March 2019 on both the Planned and Emergency Orthopaedic wards to evaluate the medical documentation in relation to daily entries in the medical notes, the grade of doctor reviewing the patient, and whether an orthogeriatric review has taken place where indicated.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 4 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provided feedback to staff involved in post-operative recovery documentation.

    Verbatim wording from the response

    “Additionally, I understand the recovery discharge document was not completed prior to the transfer. This should include the NEWS score before transfer from recovery to the ward, and in this case, the final NEWS score was not recorded. I acknowledge that this is unacceptable and am sorry that on this occasion documentation fell below the expected standard. I am advised that the Matron for theatres has met with and provided feedback to the individual staff members involved in the post-operative recovery period with respect to completing the appropriate documentation.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 2 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Communicated theatre documentation and NEWS escalation expectations through a team meeting and staff memo.

    Verbatim wording from the response

    “For your further assurance, your concerns were raised and discussed directly with clinical teams at the Theatre team meeting on 29 January 2019. I am informed that the Matron for Theatres subsequently issued a memo to all theatre nursing staff detailing the concerns raised and the expectations on staff of ensuring recovery documentation is comprehensive and complete and that optimal NEWS scores are achieved prior to transfer of patients to the ward, or increased NEWS scores escalated appropriately to the anaesthetist prior to transfer.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 2 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Commissioned an audit of post-operative recovery documentation compliance.

    Verbatim wording from the response

    “The Matron for Theatres has also provided assurances that an audit of recovery documentation has been commissioned to provide evidence of compliance and continuous monitoring.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 2 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Introduced formal telephone handover of NEWS scores and management plans for high-risk transfers.

    Verbatim wording from the response

    “With respect to your concern regarding staff on the ward being unaware of Mr. Flynn’s NEWS score on his transfer from recovery, I am advised the Matron for theatres has taken measures to improve communication with ward staff, by introducing a formal telephone handover for patients identified as ‘high risk’ detailing the current NEWS score and management plan in place. I understand that High-risk patients in this context are those who fall into categories 3-5 using the American Society of Anaesthesiologists physical status classification system.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 2 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Introduced joint transfer observations and assessment for high-risk patients, with compliance monitoring.

    Verbatim wording from the response

    “Additionally, I understand when patients who fall into categories 3-5 using the American Society of Anaesthesiologists physical status classification system are now transferred from the recovery area to the ward, the provisional set of observations and assessment is undertaken with the transferring nurse in attendance, to provide further assurance of the patient’s condition and wellbeing, and to provide additional support if any deterioration in the patient’s condition is identified. The Matron for Theatres has advised she is closely monitoring compliance with this change in practice.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 2 · response
    Published 23 May 2019

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Post-operative recovery does not use the NEWS escalation process because patients are continuously monitored and an anaesthetist is immediately available.

    Verbatim wording from the response

    “The Matron for Theatres has confirmed that when a patient is in the recovery area post operatively, vital signs are continuously monitored using electronic monitoring systems that are set to record measurements electronically. The expectation is that observations are initially recorded and documented at 5-minute intervals. If a patient remains in recovery for longer than one hour, and observations are stable, the frequency is reduced to 15-minute intervals; however, the patient continues to be monitored with one to one nursing continuously during this time.”

    Source location

    2019-0008-Response-by-Tameside-and-Glossop-Care-NHS-Trust
    Page 1 · response
    Published 23 May 2019

    Open published response
  7. Berkshire

    AI-generated summary

    Simon Healey · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Simon Healey underwent right hemi-colectomy on 1 August 2017 and died on 10 August 2017 after an anastomotic leak led to faecal peritonitis, E. coli septicaemia and organ failure. The principal concerns were missed opportunities to detect the leak and sepsis earlier, inadequate escalation of care under NEWS protocols, the suitability of private hospitals’ staffing and facilities for such procedures, and an inadequate hospital investigation.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of specialised nursing expertise for post-operative patients at risk of leak or sepsis

    Wider context from the report

    “(2) We heard evidence that Berkshire Independent Hospital has performed 5 operations like this between 2016 and 2018, including Simon’s operation. Whilst the surgeon had experience of the procedure in the NHS, post-operative management is carried out in a general ward, caring for patients from a range of specialities. Nursing staff in this context may well never have cared for a patient after this operation, and not be familiar with the signs and symptoms to be aware of in particular, to alert clinical teams to signs which point towards leak and/or sepsis. I accept that private hospitals cannot realistically provide separate specialist wards for this. It does however raise the question of whether private hospitals should be carrying out procedures like this without specialised nurses and without facilities to escalate care without delay. ”

    Source location

    Simon Healey · Prevention of Future Deaths report
    Page 4 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Conduct a scoping exercise on providers’ assurance of staff awareness of NEWS and sepsis training.

    Verbatim wording from the response

    “In order to support this agenda item, IHPN will undertake a scoping exercise on how providers assure themselves of levels of staff awareness of NEWS and on sepsis training. This will assist us to identify if these two elements of this unfortunate case are indeed reflected across the wider sector.”

    Source location

    2018-0378-Response-by-IHPN
    Page 3 · response
    Published 12 May 2019

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Multi-skilled independent-sector nurses are trained and assessed to identify complications and care for acutely ill patients; their broad competencies are considered a strength.

    Verbatim wording from the response

    ““RAMSAY, the same as most other independent health care providers, cares for patients who are admitted for varying elective surgical procedures. These procedures may be in different craft groups and one of the best practice elements the independent sector can demonstrate is the care provided by trained multi-skilled staff. These staff are skilled in caring for a variety of patients with a variety of conditions and surgical procedures. They develop skills in identifying post-operative complications and are trained in caring for the acutely ill patient; and gain competence (which is tested and assessed) in delivering care in many settings and for many patients with differing problems.””

    Source location

    2018-0378-Response-by-IHPN
    Page 4 · response
    Published 12 May 2019

    Open published response
  8. Manchester South

    AI-generated summary

    Mary Barbara Ryder · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mary Barbara Ryder underwent surgery for bladder cancer and was discharged after receiving Clexane, with reduced mobility and no further clinical review regarding Clexane. She later deteriorated, was diagnosed with a pulmonary embolism and died on 21 August 2017. The inquest raised concerns that guidance did not address whether some patients with ongoing reduced mobility might require longer treatment or emphasise review after discharge.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to emphasise review of post-operative prophylaxis after discharge home

    Wider context from the report

    “The inquest heard that: The guidance nationally is to prescribe clexane for 28 days after an operation. However, the guidance does not suggest that some cases may require longer where a patients mobility remains reduced. There does not appear to be an emphasis on the need to review the situation throughout the post-operative period after a discharge home. ”

    Source location

    Mary Barbara Ryder · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    NICE concluded that its VTE guidelines are appropriate and require no amendment at this time.

    Verbatim wording from the response

    “My officials have made enquiries with the National Institute for Health and Care Excellence (NICE) on the matter of concern you have raised.”

    Source location

    2018-0323-Response-by-Department-of-Health-Social-Care
    Page 1 · response
    Published 24 February 2019

    Open published response
  9. East London

    AI-generated summary

    Mrs Anna Teresa Walker · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mrs Anna Teresa Walker underwent a liver biopsy on 8 July 2016 and suffered a bleed caused by a tear to the hepatic artery. She died in hospital the following morning after a significant delay in detecting the bleed. The principal concerns were that required post-operative checks were not carried out, monitoring responsibilities were unclear, and the appropriate environment for post-operative monitoring was not provided.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to document post-operative checks

    Wider context from the report

    “1. The Consultant Radiologist who performed the procedure confirmed that the post-operative checks were not compliant with the Trust’s Protocol. Only 2 complete checks were carried out (at 10:45 and 11 am). The check at 11:50 was not complete. There were no further post-operative checks documented on the observation sheet after 11:50, despite the concerning observations at that time. The Consultant Radiologist gave evidence that had the appropriate post-operative checks been carried out, the bleed was likely to have been detected at an earlier stage. He further confirmed that had the bleed been detected at an earlier stage Mrs Walker’s death is likely to have been avoided on the 9th July 2016. ”

    Source location

    Mrs Anna Teresa Walker · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to carry out compliant post-operative checks

    Wider context from the report

    “1. The Consultant Radiologist who performed the procedure confirmed that the post-operative checks were not compliant with the Trust’s Protocol. Only 2 complete checks were carried out (at 10:45 and 11 am). The check at 11:50 was not complete. There were no further post-operative checks documented on the observation sheet after 11:50, despite the concerning observations at that time. The Consultant Radiologist gave evidence that had the appropriate post-operative checks been carried out, the bleed was likely to have been detected at an earlier stage. He further confirmed that had the bleed been detected at an earlier stage Mrs Walker’s death is likely to have been avoided on the 9th July 2016. ”

    Source location

    Mrs Anna Teresa Walker · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Unavailability of an appropriate environment for post-operative monitoring

    Wider context from the report

    “2. The Consultant Radiologist confirmed that in his opinion, the reasons for the failure to carry out the required observations were: I. The failure of the porters to collect the patient. He stated that the failure of the porters to attend, was reported as a serious incident. He stated that this issue has still not been resolved and is an ongoing issue within the Trust. II. The failure of nurses on the ward to take her back. (Albeit the evidence revealed that the nurses on the ward were concerned about her low blood pressure). III. The Consultant described a “chaotic situation” with patients coming in for treatment to the radiology department but patients not going up to the ward. IV. He stated that Mrs Walker was not in the appropriate environment for post-operative monitoring. ”

    Source location

    Mrs Anna Teresa Walker · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  10. Manchester South

    AI-generated summary

    Patrick Curran · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Patrick Curran was diagnosed with lung cancer, underwent surgery, and was discharged with a chest drain. He was subsequently reviewed at nurse-led appointments without seeing a doctor, and at a four-week post-discharge review was frail, losing weight and struggling to recover. He was admitted with a pneumonia that had been developing for weeks and died in the early hours of 22 February 2016. The principal concerns were the lack of adequate medical oversight of postoperative reviews and the discharge of patients by nursing staff without adequate medical overview.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of adequate medical oversight of first post-operative reviews

    Wider context from the report

    “It is highly likely that Mr Curran had a pneumonia on 12th February, hence his presentation as described by the Specialist Sister. It is possible that the pneumonia was present at the chest drain reviews. It causes me great concern that a patient who must have been presenting as unwell and not as expected at a 4 weeks post-operative was not only not seen by a doctor, but was discharged without the Consultant in charge’s knowledge. I also have concerns about the fact that over 3 appointments at a ‘nurse-led’ clinic despite there being issues with the chest drain Mr Curran was not once reviewed by a doctor. ████████ told me that he spoke with the Specialist Sister involved but I am not satisfied that this provides me with adequate assurance that, a) first post-operative reviews and discharges of patients without a doctor seeing that patient is not a common and accepted practice, in the main because in many of the answers given to me on this element of the care provided to Mr Curran ████████ was keen to enlighten me as to how experienced this particular Specialist Sister was. b) and in the circumstances this will not happen again. I had no evidence as to whether or not had ████████ seen Mr Curran the outcome would have been different. It seems to me that there was at least the possibility that the outcome would have been different. 1. That Wythenshawe Hospital have adopted or condoned a practice whereby first post-operative reviews are conducted by nursing staff (of whatever specialist level of training) without any or any adequate medical overview. 2. That Wythenshawe Hospital have adopted or condoned a practice whereby patients can be, and, discharged from care at first post-operative review, or indeed any review, by nursing staff (of whatever specialist level of training) without any or any adequate medical overview. ”

    Source location

    Patrick Curran · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to ensure adequate medical oversight of nurse-led patient discharges

    Wider context from the report

    “It is highly likely that Mr Curran had a pneumonia on 12th February, hence his presentation as described by the Specialist Sister. It is possible that the pneumonia was present at the chest drain reviews. It causes me great concern that a patient who must have been presenting as unwell and not as expected at a 4 weeks post-operative was not only not seen by a doctor, but was discharged without the Consultant in charge’s knowledge. I also have concerns about the fact that over 3 appointments at a ‘nurse-led’ clinic despite there being issues with the chest drain Mr Curran was not once reviewed by a doctor. ████████ told me that he spoke with the Specialist Sister involved but I am not satisfied that this provides me with adequate assurance that, a) first post-operative reviews and discharges of patients without a doctor seeing that patient is not a common and accepted practice, in the main because in many of the answers given to me on this element of the care provided to Mr Curran ████████ was keen to enlighten me as to how experienced this particular Specialist Sister was. b) and in the circumstances this will not happen again. I had no evidence as to whether or not had ████████ seen Mr Curran the outcome would have been different. It seems to me that there was at least the possibility that the outcome would have been different. 1. That Wythenshawe Hospital have adopted or condoned a practice whereby first post-operative reviews are conducted by nursing staff (of whatever specialist level of training) without any or any adequate medical overview. 2. That Wythenshawe Hospital have adopted or condoned a practice whereby patients can be, and, discharged from care at first post-operative review, or indeed any review, by nursing staff (of whatever specialist level of training) without any or any adequate medical overview. ”

    Source location

    Patrick Curran · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Strengthen post-operative clinics by having a consultant present alongside nurse-led reviews, including the first post-operative review.

    Verbatim wording from the response

    “Notwithstanding this, we would like to reassure you that there was medical oversight at these clinics. When Mr Curran was seen at clinic in February 2016, the clinic would be nurse-led with the consultant surgeon available by telephone. We have strengthened this and now our post-operative clinics are led by nurses but with a consultant present in the same clinic.”

    Source location

    2016-0258-Response-by-University-Hospital-of-South-Manchester
    Page 1 · response
    Published 14 July 2016

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Nurse-led post-operative clinics are considered adequate because trained nurses conduct reviews with consultant support and strengthened same-clinic consultant presence.

    Verbatim wording from the response

    “Thank you for making the Trust aware of your concerns. In line with a national move towards nurse-led clinics the expertise and training of our nursing staff renders them very capable of conducting post-operative clinics in the cardiothoracic unit. Thoracic surgery patients are seen in the outpatient clinic for their follow ups by any member of the team and this could be the Consultant, Registrar, SHO or a specialist nurse who has many years of thoracic surgery experience. All clinics are supported by Consultant cover as required. If there are concerns with a patient they are always discussed with the Consultant or if there are any concerns with an x-ray, Radiology are asked to report these.”

    Source location

    2016-0258-Response-by-University-Hospital-of-South-Manchester
    Page 1 · response
    Published 14 July 2016

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Discharge at the February 2016 review was considered appropriate because imaging was compatible with normal post-operative findings and histology remained pending.

    Verbatim wording from the response

    “Mr Curran’s x-ray taken on 12 February 2016 did not reveal a chest infection or pneumonia. A plan was made, on the basis that Mr Curran’s histology was not currently available, for him to receive his histology at a separate time by way of follow up from ████████. The decision regarding chemotherapy was not made until the histology was available. It was therefore, in our view, entirely appropriate, based on his presentation on 12 February 2016 to discharge him albeit without his histology results which were to be given at a later appointment. ████████ did not feel the need to review Mr Curran but had he been asked to review Mr Curran, it is his view that based on his x-ray and the description of Mr Curran’s presentation he would not have admitted him. The x-ray from the 12 February 2016 was compatible with post-operative findings.”

    Source location

    2016-0258-Response-by-University-Hospital-of-South-Manchester
    Page 2 · response
    Published 14 July 2016

    Open published response
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Data last updated 7 September 2026