Recurring concern
Failure to ensure clinical investigation results are reliably available, interpreted and acted upon
First reported 11 Sep 2013•Latest report 25 Jun 2026
What this concern includes
Includes failures in the end-to-end process for managing clinical investigation results when the result is not reliably made available to, brought to the attention of, correctly checked or interpreted by, and acted upon by the responsible clinical team.
Not included
- Excludes failures concerning treatment monitoring or prescribing unless the assertion specifically concerns management of the resulting investigation result.
- Excludes generic documentation, staffing, training or communication deficiencies that are not explicitly tied to the management of an investigation result.
- Excludes administrative or test-ordering failures where no result-management deficiency is identified.
- Excludes failures involving non-clinical items, equipment or processes unrelated to clinical investigation results.
- Reports
- 108
- Individual concerns
- 138
- Date range
- 2013–2026
- Stated actions
- 168
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised1
Delays in reporting EEGs
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.2
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Position
The Trust cannot control reporting times or delivery of specialist EEG results performed exclusively by another NHS Trust.
Stated by the Trust
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Position
Responsibility for action on delayed EEG reporting should be directed to the organisation controlling specialist EEG reporting and results delivery.
Stated by the Trust
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Concerns raised1
Delays in reporting neuroradiology and radiology
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to follow up abnormal blood test results
This report raised 15 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to promptly follow up microbiological results from unusually discoloured amniotic fluid
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to act on markedly abnormal urine glucose findings
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to make Buxton urology test results viewable at Stepping Hill
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Failure to transmit private-sector diagnostic results into the local NHS system
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Maintain service specifications for independent providers covering onward referrals, results tracking and relevant best practice.
Stated by NHS Surrey and Sussex Integrated Care Board
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Concerns raised1
Delays in communicating microbiology results to staff responsible for assessment
This report raised 11 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Require clinical handovers to access microbiology results through ICE and document outstanding results for follow-up and action.
Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust -
Action
Require staff receiving urgent blood results by telephone to record, sign, date, time and verbally communicate them to medical staff.
Stated by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
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Concerns raised1
Failure to action crucial blood analysis results
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Use blood-result sheets in patient notes to record individual results and trends.
Stated by Northumbria Healthcare NHS Foundation Trust
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Concerns raised1
Failure to keep investigative test and scan results with patients' medical notes
This report raised 2 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.3
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Action
Review systems and processes for storing ECG investigations.
Stated by Cardiff & Vale University LHB -
Action
Review ECG machines for MUSE connectivity and improved patient identification.
Stated by Cardiff & Vale University LHB -
Action
Review MUSE usage and supporting infrastructure capacity for increased ECG activity.
Stated by Cardiff & Vale University LHB
Data last updated 7 September 2026