Recurring concern

Inadequate paramedic training for safe emergency assessment and treatment

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First reported 9 Apr 2014•Latest report 16 Sep 2025

Definition

What this concern includes

Includes failures of paramedic foundation training, initial training, refresher training, continuing professional development, clinical-skills education or competence preparation where they impair safe emergency assessment, recognition, decision-making or treatment by paramedics, including the anchor's failure to cover atypical myocardial infarction signs and distinct gaps concerning other emergency presentations.

Not included

  • Excludes training deficiencies concerning non-paramedic workforces unless the report explicitly identifies paramedic training as the deficient system.
  • Excludes generic ambulance staffing, equipment, governance or communication failures that are not directly part of paramedic training or competence preparation.
  • Excludes deficiencies confined to one clinical condition's pathway where paramedic training is not the shared unsafe condition.
  • Excludes failures by paramedics to apply adequate training in practice when the training system itself is not deficient.
  • Excludes specialist clinical treatment or referral failures occurring after paramedics have received and can apply the relevant training.
Reports
9

Distinct published reports

Individual concerns
9

A report can raise multiple concerns

Date range
2014–2025

First to latest report issue date

Stated actions
21

Described in published responses

Reports over time

Reports over time

Reports about this concern issued each year.

* 2026 is projected from reports observed to 7 Sep 2026.

Most frequent recipients

Most frequent recipients

Reports about this concern sent to each recipient.

Association of Ambulance Chief Executives4
East Midlands Ambulance Service NHS Trust3
Department of Health and Social Care2
Health and Care Professions Council2
East of England Ambulance Service NHS Trust1
Epsom Hospital1
Essex Partnership University NHS Foundation Trust1
General Chiropractic Council1
Health Services Safety Investigations Body1
Kettering General Hospital1
Mid and South Essex NHS Foundation Trust1
NHS Birmingham and Solihull Integrated Care Board1
NHS Black Country Integrated Care Board1
NHS Coventry and Warwickshire Integrated Care Board1
NHS Derby and Derbyshire Integrated Care Board1

Concerns and responses across reports

Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.

  1. Birmingham and Solihull

    AI-generated summary

    Mohammed Ismail KHAN · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mohammed Ismail Khan sustained a catastrophic brain injury during a breech delivery at 35 weeks and 2 days gestation on 6 September 2022, after his mother had been discharged from hospital earlier that day despite antenatal risk factors. He later died following a respiratory infection, with the medical cause of death recorded as respiratory failure due to parainfluenza virus infection, with hypoxic-ischaemic brain damage. The investigation identified delayed and suboptimal emergency care, failure to adhere to breech-delivery guidance, and the absence of mandatory paramedic training in obstetric emergencies as substantive concerns.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of mandatory and comprehensive paramedic training in obstetric emergencies

    Wider context from the report

    “2. The WMAS investigation concluded that the national, JRCALC guidelines for the clinical assessment and management of breech birth were not adhered by the paramedics and regional trauma desk as the clinicians did not appreciate that the delivery was delayed and that intervention to aid delivery should be attempted. 3. Whilst the JRCALC guidance has since been updated (October 2023) to be clearer and provide much better assistance ████████ explained that it is not mandatory for paramedics to receive specific training on obstetric emergencies, including breech delivery, either in their foundation training/education or as part of continuing professional development. 4. The clinicians who attended Mrs Khan said they would not have felt confident to attempt the techniques advised by JRCALC even if they had realised they were advised. 5. ████████ explained that maternity and obstetric care makes up 3 per cent of emergency ambulance responses. 6. Whilst WMAS have purchased specific training equipment and an online course for clinicians on the management of obstetric emergencies in response to the findings of the investigation, resourcing is such that it has not been possible for all paramedics to receive this additional training e.g. less than a third of paramedics with WMAS have completed the online course. 7. ████████ evidence was that in her opinion the absence of any mandatory training on obstetric emergencies was putting lives at risk. ”

    Source location

    Mohammed Ismail KHAN · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide regulated obstetric-emergency and breech-birth training through the AAP and Graduate Paramedic Induction programmes.

    Verbatim wording from the response

    “Training for obstetric emergencies is provided within The Level 4, 5 and 6 Associate Ambulance Practitioner (AAP) Programme which is a regulated training programme for all student paramedics on the apprenticeship pathway employed by WMAS.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 3 · response
    Published 19 September 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver practical breech-birth simulation sessions using Victoria mannequins and other maternity training equipment, updated following the new guidance.

    Verbatim wording from the response

    “The Trust invested in 5 “Victoria” mannequins at a cost of £69,000 each at the end of 2023 making simulation more realistic. These state of the art simulators are unique in their ability to autonomously simulate childbirth and integrate seamlessly with the Trust’s Zoll Series monitor enabling real-time monitoring of the mother’s vital signs during training scenarios. Victoria offers ambulance staff the most realistic and immersive training experiences for handling all obstetric emergencies including breech birth.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 3 · response
    Published 19 September 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Purchase and deploy five Victoria birthing mannequins for realistic obstetric-emergency simulation training.

    Verbatim wording from the response

    “The Trust invested in 5 “Victoria” mannequins at a cost of £69,000 each at the end of 2023 making simulation more realistic. These state of the art simulators are unique in their ability to autonomously simulate childbirth and integrate seamlessly with the Trust’s Zoll Series monitor enabling real-time monitoring of the mother’s vital signs during training scenarios. Victoria offers ambulance staff the most realistic and immersive training experiences for handling all obstetric emergencies including breech birth.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 3 · response
    Published 19 September 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Include obstetric emergencies, including breech birth, in mandatory face-to-face refresher training for all ambulance clinicians during 2026–2027.

    Verbatim wording from the response

    “West Midlands Ambulance Service clinicians partake in yearly refresher mandatory training both face to face in a classroom and online. Prior to this PFD being issued discussions and planning had taken place to include obstetric emergencies including breech birth within next year’s 2026/27 face to face mandatory training.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 4 · response
    Published 19 September 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide continuing professional development through maternity roadshows, themed maternity learning and expert-led obstetric-emergency simulation.

    Verbatim wording from the response

    “The Trust has put multiple measures in place to provide Continual Professional Development (CPD) to our staff including well attended “Maternity Roadshows” led by ████████ in September and October 2023 where a Victoria mannequin was utilised to simulate births and obstetric emergencies supported by the Maternity Champions. In September 2023, we held a themed Maternity Month where Maternity Roadshows were held with 9 expert guest speakers. On October 9th 2024, one of the guest speakers was a Breech Specialist Midwife from Birmingham Women’s Hospital who demonstrated a live breech birth simulation using a Victoria mannequin.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 4 · response
    Published 19 September 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Relaunch the e-PROMPT obstetric-emergency course and make it available for clinicians to complete.

    Verbatim wording from the response

    “Response At the time of the Inquest, the e-PROMPT course was paused due to updates and changes in national guidance so our clinicians could not complete this additional training. This was not due to resourcing. The course has now been relaunched and on 16th October 2025 our Education and Training Department advertised this in our Weekly Briefing and clinicians can now complete this.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 5 · response
    Published 19 September 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The e-PROMPT course was unavailable because guidance updates paused it, not because resourcing prevented clinicians from completing it.

    Verbatim wording from the response

    “Response At the time of the Inquest, the e-PROMPT course was paused due to updates and changes in national guidance so our clinicians could not complete this additional training. This was not due to resourcing. The course has now been relaunched and on 16th October 2025 our Education and Training Department advertised this in our Weekly Briefing and clinicians can now complete this.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 5 · response
    Published 19 September 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Relevant obstetric content in broader refresher training and CPD, alongside accessible JRCALC guidance, is considered sufficient without a standalone mandatory module.

    Verbatim wording from the response

    “Operational staff have access to the JRCALC clinical guidelines, which provide evidence-based guidance for the management of obstetric emergencies. These guidelines are readily available and regularly updated.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 6 · response
    Published 19 September 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Responsibility for paramedic training and education falls outside AACE’s remit.

    Verbatim wording from the response

    “With regard to your matter of concern around the training and education of paramedics, AACE are not responsible for this. However, we have shared the report via our networks and specifically with the national education network for ambulance trusts (NENAS), with the national pre-hospital maternity and newborn care group and the national ambulance services medical directors’ group (NASMeD) for them to consider your matters of concern in their own organisations.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 2 · response
    Published 19 September 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Training concerns were shared with ambulance education and clinical networks for consideration by their organisations.

    Verbatim wording from the response

    “With regard to your matter of concern around the training and education of paramedics, AACE are not responsible for this. However, we have shared the report via our networks and specifically with the national education network for ambulance trusts (NENAS), with the national pre-hospital maternity and newborn care group and the national ambulance services medical directors’ group (NASMeD) for them to consider your matters of concern in their own organisations.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 2 · response
    Published 19 September 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Qualified paramedic maternity training is the responsibility of individual ambulance trusts.

    Verbatim wording from the response

    “With regard to under-graduate and post-graduate paramedic training we are aware of variation in the provision of training for paramedics in maternity care and breech birth in both Universities (accredited by the HCPC) and ambulance services which for qualified paramedics is the responsibility of individual ambulance trusts. Additionally, we do not have any control over the allocation of specific funding for maternity training. We are aware that some training is delivered face-to-face to staff, often supplemented by online modules, webinars, and instructional videos. Simulation and hands on practice are widely used with training covers both theoretical and practical skills. Refresher training varies with some services offering training every 1-4 years, annually or as a part of continuous professional development.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 2 · response
    Published 19 September 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    AACE has no control over allocating specific funding for maternity training.

    Verbatim wording from the response

    “With regard to under-graduate and post-graduate paramedic training we are aware of variation in the provision of training for paramedics in maternity care and breech birth in both Universities (accredited by the HCPC) and ambulance services which for qualified paramedics is the responsibility of individual ambulance trusts. Additionally, we do not have any control over the allocation of specific funding for maternity training. We are aware that some training is delivered face-to-face to staff, often supplemented by online modules, webinars, and instructional videos. Simulation and hands on practice are widely used with training covers both theoretical and practical skills. Refresher training varies with some services offering training every 1-4 years, annually or as a part of continuous professional development.”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 2 · response
    Published 19 September 2025

    Open published response
  2. Surrey

    AI-generated summary

    Tracey Ostler · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Tracey Ostler, who had severe Emotionally Unstable Personality Disorder and a history of self-harm and overdoses, took an overdose and cut her wrists on 12 June 2023. After paramedics attended her home on 16 June following a further overdose, they left her there after deciding she had capacity to refuse hospital treatment; she was later found unconscious and died in hospital on 18 June 2023. The principal concerns were inadequate capacity assessment and clinical consultation, failures to share information and coordinate mental-health and ambulance care, the absence of multi-agency safety planning, and insufficient psychiatric hospital beds.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Inadequate paramedic training for mental capacity assessments

    Wider context from the report

    “Training for Paramedics to undertake Capacity Assessments. Addressed to the Health and Care Professionals Council and South East Coast Ambulance Service 3. I found that the paramedics who attended Ms Ostler on the 16th June 2023, and assessed her capacity to refuse lifesaving treatment after taking a serious paracetamol overdose, failed to undertake a thorough capacity assessment. In particular, they failed to assess adequately whether she had the ability to weigh up the information being given to her. 4. Ms Ostler was recorded in written evidence provided by the more senior attending paramedic who attended as saying that she would not discuss why she wanted to die. A more senior paramedic, who reviewed that evidence for the purposes of the inquest, regarded the written evidence as demonstrating that the capacity assessment had been undertaken appropriately. 5. Neither the attending paramedic nor the reviewing paramedic appreciated that unless the patient was able to tell them why she had decided that she wanted to die, that she had not demonstrated to them how she had weighed up the information available to her. Therefore, a full capacity assessment could not be completed. 6. I am concerned that the training they had received, both whilst students and subsequently, had not been adequate to equip them to undertake adequate capacity assessments. ”

    Source location

    Tracey Ostler · Prevention of Future Deaths report
    Page 5 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Consider changes to the paramedic Standards of Proficiency during the next scheduled review in 2027–2028.

    Verbatim wording from the response

    “The current versions of our SOPs became effective for our registrants and for new cohorts on education and training programmes from September 2023. We will further”

    Source location

    Response from Health & Care Professions Council
    Page 2 · response
    Published 13 August 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review the Standards of Education and Training governing preparation of learners for professional practice.

    Verbatim wording from the response

    “We are currently reviewing our Standards of Education and Training (SETs), which set out how education providers must prepare learners for professional practice. These outcome-focused standards ensure education providers are appropriately organised to deliver high-quality education and training. We plan to launch a public consultation on proposed changes this autumn.”

    Source location

    Response from Health & Care Professions Council
    Page 3 · response
    Published 13 August 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Launch a public consultation on proposed changes to the Standards of Education and Training.

    Verbatim wording from the response

    “We are currently reviewing our Standards of Education and Training (SETs), which set out how education providers must prepare learners for professional practice. These outcome-focused standards ensure education providers are appropriately organised to deliver high-quality education and training. We plan to launch a public consultation on proposed changes this autumn.”

    Source location

    Response from Health & Care Professions Council
    Page 3 · response
    Published 13 August 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Launch an investigation into ambulance responses to mental health crisis calls via NHS 111 and 999, covering triage, training, capacity assessment, and conveyance decisions.

    Verbatim wording from the response

    “Mental Health Crisis: Ambulance service response via NHS 111 and 999”

    Source location

    Response from Health Service Safety Investigations Body
    Page 3 · response
    Published 13 August 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide a half-day suicidality and mental health training session within the 2026/27 annual clinical update programme.

    Verbatim wording from the response

    “We have reviewed all our learning packages related to mental health, including internal education for newly qualified paramedics. Following this review, we will be providing a half day training session on mental health as part of our annual clinical”

    Source location

    Response from NHS South East Coast Ambulance Service
    Page 2 · response
    Published 13 August 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver revised scenario-based mental health learning for new operational staff and clinicians, covering pathways, collaboration, law, capacity and complex presentations.

    Verbatim wording from the response

    “We have started delivering revised and improved scenario-based learning packages as part of our ‘Clinical Conversion Course’, which is for all new operational staff joining the trust, as well as our Key Skills programme for clinicians working in the Emergency Operations Centre and 111 service. The revised and improved learning packages were developed by a multi-disciplinary team of experienced mental health professionals and specifically focus on:”

    Source location

    Response from NHS South East Coast Ambulance Service
    Page 3 · response
    Published 13 August 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Setting curricula and designing training courses are outside the respondent’s role.

    Verbatim wording from the response

    “It is not our role to set curricula or design training courses. That is the role of other bodies.”

    Source location

    Response from Health & Care Professions Council
    Page 2 · response
    Published 13 August 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Other bodies are responsible for setting paramedic curricula and designing training courses.

    Verbatim wording from the response

    “It is not our role to set curricula or design training courses. That is the role of other bodies.”

    Source location

    Response from Health & Care Professions Council
    Page 2 · response
    Published 13 August 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Clinical matters fall outside the commissioning organisation’s remit.

    Verbatim wording from the response

    “As you may be aware, as a commissioning organisation, the ICB can only comment on the commissioning and oversight of the relevant services. We cannot comment on clinical matters, which are for the relevant Trusts. Our response to the relevant sections of the report are set out below.”

    Source location

    Response from NHS South West London Integrated Care Board
    Page 1 · response
    Published 13 August 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Clinical matters are the responsibility of the relevant Trusts.

    Verbatim wording from the response

    “As you may be aware, as a commissioning organisation, the ICB can only comment on the commissioning and oversight of the relevant services. We cannot comment on clinical matters, which are for the relevant Trusts. Our response to the relevant sections of the report are set out below.”

    Source location

    Response from NHS South West London Integrated Care Board
    Page 1 · response
    Published 13 August 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The Surrey Safeguarding Board will lead the Safeguarding Adults Review, with the organisation participating.

    Verbatim wording from the response

    “I can assure you that we are committed to ensuring the learning and improvements are embedded moving forward. As Ms Ostler was a Surrey resident, rather than a South West London resident, we have engaged with Surrey Heartland ICB and have been made aware that a Safeguarding Adult Review (SAR) will be led by the Surrey Safeguarding Board, which we will fully engage with.”

    Source location

    Response from NHS South West London Integrated Care Board
    Page 1 · response
    Published 13 August 2025

    Open published response
  3. Gateshead and South Tyneside

    AI-generated summary

    Joanna Kowalczyk · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Joanna Kowalczyk developed neurological symptoms after chiropractic neck manipulation following an earlier neck injury and hospital attendance, and was later diagnosed with vertebral artery dissection and extensive posterior fossa infarction. She died at Queen Elizabeth Hospital on 19 October 2021. Concerns included a paramedic’s lack of awareness that stroke symptoms can resolve temporarily, and the chiropractor’s failure to obtain medical or hospital records before treatment despite the recent hospital attendance and recommended investigations.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of paramedic training on transient stroke symptoms

    Wider context from the report

    “1. The evidence from the attending paramedic was that she was not aware that symptoms of a stroke can stop after a short time as clearly set out on NHS website and guidance, and that this was not part of her training. This was directly contrary to the Head of Operations’ evidence that this was part of both paramedic training and annual continuing professional development. This was a concerning feature given the accepted evidence of the time critical period to treat patients with symptoms potentially indicative of stroke. ”

    Source location

    Joanna Kowalczyk · Prevention of Future Deaths report
    Page 4 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Feed back stroke-symptom learning to the attending paramedic.

    Verbatim wording from the response

    “I am aware that evidence from one of the attending Paramedics led you to believe that they were not trained to recognise that symptoms of a stroke could cease after a period of time. This was despite the Head of Operations confirming in evidence that firstly he thought the Paramedic had not understood the question. The evidence provided by the Head of Operations described how Paramedics were trained and that secondly, he would ensure that following the inquest he would feed this back to the Paramedic and send a wider update to the Paramedic cohort at the Trust reminding them of the potential for stroke symptoms to dissipate over time. Further to the conclusion of the inquest the Paramedic took it upon themselves to write a detailed Continuing Professional Development (CPD) piece to demonstrate their understanding of Stroke and Transient Ischaemic Attack (TIA).”

    Source location

    Response from North East Ambulance Service
    Page 2 · response
    Published 23 January 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Issue a wider update to paramedics reminding them that stroke symptoms may dissipate over time.

    Verbatim wording from the response

    “I am aware that evidence from one of the attending Paramedics led you to believe that they were not trained to recognise that symptoms of a stroke could cease after a period of time. This was despite the Head of Operations confirming in evidence that firstly he thought the Paramedic had not understood the question. The evidence provided by the Head of Operations described how Paramedics were trained and that secondly, he would ensure that following the inquest he would feed this back to the Paramedic and send a wider update to the Paramedic cohort at the Trust reminding them of the potential for stroke symptoms to dissipate over time. Further to the conclusion of the inquest the Paramedic took it upon themselves to write a detailed Continuing Professional Development (CPD) piece to demonstrate their understanding of Stroke and Transient Ischaemic Attack (TIA).”

    Source location

    Response from North East Ambulance Service
    Page 2 · response
    Published 23 January 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Paramedics are trained to recognise stroke and TIA symptoms, including symptoms that have resolved before assessment.

    Verbatim wording from the response

    “I am aware that evidence from one of the attending Paramedics led you to believe that they were not trained to recognise that symptoms of a stroke could cease after a period of time. This was despite the Head of Operations confirming in evidence that firstly he thought the Paramedic had not understood the question. The evidence provided by the Head of Operations described how Paramedics were trained and that secondly, he would ensure that following the inquest he would feed this back to the Paramedic and send a wider update to the Paramedic cohort at the Trust reminding them of the potential for stroke symptoms to dissipate over time. Further to the conclusion of the inquest the Paramedic took it upon themselves to write a detailed Continuing Professional Development (CPD) piece to demonstrate their understanding of Stroke and Transient Ischaemic Attack (TIA).”

    Source location

    Response from North East Ambulance Service
    Page 2 · response
    Published 23 January 2025

    Open published response
  4. West Yorkshire (Western)

    AI-generated summary

    Peter STAJIC · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Peter STAJIC died at Calderdale Royal Hospital on 27 February 2022 following a catastrophic haemorrhage after a carotid endarterectomy and subsequent wound infection. The report identifies missed opportunities to recognise a herald bleed and provide specialist vascular intervention, and raises concerns that paramedics had no training or protocol for identifying such a bleed.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of paramedic training in identifying herald bleeds

    Wider context from the report

    “Although detailed expertise concerning a herald bleed is specialist vascular knowledge that the paramedics who attended Peter at his home on the morning of 26 February 2022 would not be expected to possess, the evidence to the Inquest was that they would not have had any training in identifying one, nor any protocol for them to follow. ”

    Source location

    Peter STAJIC · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop guidance on recognising infected surgical wounds near blood vessels and catastrophic bleeding, update the vascular emergencies guidance, and publish it through the clinical app.

    Verbatim wording from the response

    “We discussed your matter of concern at our JRCALC meeting on 9th April 2024. JRCALC consists of expert advisors including those with vascular and surgical knowledge. It was decided that we will develop some new guidance for paramedics to be more aware that some surgical wounds, particularly those”

    Source location

    Response from Association of Ambulance Chief Executives
    Page 1 · response
    Published 12 February 2024

    Open published response
  5. Essex

    AI-generated summary

    WILLIAM BRIAN KIN GRAY · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    William had poorly controlled asthma and experienced a life-threatening asthma attack on 29 May 2021, followed by respiratory and cardiac arrest and a brain injury not compatible with life. The report identified multiple concerns, including failures to assess, review, escalate and treat his asthma, ambulance treatment and airway-management issues, gaps in investigation and training, and limitations in asthma and emergency-care services.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure to incorporate investigation learning into training and alerts

    Wider context from the report

    “(3) Learning and sharing lessons learned is a function of investigation. The Trust investigation report did not: (a) scrutinise the ambulance attendance to William on 27 October 2020 in comparison to the attendance on 29 May 2021 and missed an opportunity to understand: i. the timeliness of the administration of adrenalin during a life-threatening asthma attack in accordance with the JRCALC guidelines and that there may be additional training needs. Two paramedics attended both on 27 October 2020 and 29 May 2021 but did not consider the administration of intramuscular adrenalin on the second occasion. ii. Whilst life-threatening asthma in children is an extremely rare call, the same two paramedics attended on 27 October and 29 May and initial treatment given differed during a life-threatening asthma attack iii. that ambulance crew focused on the airway to exclusion of other treatment options and did not recognise the significant amount of inflation pressures that are required to manage the airway of an asthmatic child in respiratory arrest. Crew were misled in thinking that the airway adjunct equipment was not the correct size as a consequence, and were swapping the adjuncts iv. that the same paramedic was left managing an airway throughout the arrest despite the arrival of more experienced colleagues that arrived as backup, including an LMO until HEMS took over. The Trust did not address the issues at 3 (a) i-iv above in their annual training following William’s death and no alerts or learning notes have been circulated. (b) East of England Ambulance NHS Trust investigation did not identify a number of risks and omissions its investigation of this child death: i. inflation pressure being a potential cause of failure to secure a paediatric airway adjunct in life threatening asthma the consequence of this being increased ventilations pressure would be required ii. Intramuscular adrenalin was not administered for life threatening asthma for a child in respiratory arrest in accordance with JRCALC iii. Intravenous adrenalin was not given or attempted when the patient went into cardiac arrest in accordance with the resuscitation guidelines and Intraosseous access was not attempted for a child in cardiac arrest for at least 10 minutes and only when the patient was in the ambulance. ”

    Source location

    WILLIAM BRIAN KIN GRAY · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Include a case study in the Safety Matters Newsletter covering adrenaline, paediatric airway management and handover communication during critical asthma incidents.

    Verbatim wording from the response

    “In order to raise further awareness, a case study will be included in the Safety Matters Newsletter and the Trust’s pharmacist will include information around the benefits of IM adrenaline being administered to a patient with life-threatening asthma together with the appropriate point to administer this. The aim is to demonstrate to staff the physiological benefits of administering in this situation.”

    Source location

    Response from East of England Ambulance Service
    Page 1 · response
    Published 12 December 2023

    Open published response
  6. Northamptonshire

    AI-generated summary

    Alfie Stone · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Alfie Stone, aged 12, died after prolonged seizures, status epilepticus, hypoxia and multiple organ failure following admission to hospital. Concerns included paramedics’ lack of training in buccal midazolam, inadequate oxygenation, no suction attempt, and insufficient evidence of training following an earlier Serious Incident Report.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of paramedic training in the use of buccal midazolam

    Wider context from the report

    “(1) Apparent lack of training of paramedics in the use of Buccal Midazolam ”

    Source location

    Alfie Stone · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop an action plan covering training for staff who access or administer buccal midazolam, including patient-held medication.

    Verbatim wording from the response

    “The Medicines Governance Group will develop an action plan that will consider training for all staff who would access and administer buccal midazolam in an emergency, as well as staff who may need to access and administer buccal midazolam not supplied by EMAS but held at the patient’s home or other facility.”

    Source location

    2022-0013-Response-from-East-Midlands-Ambulance-Service_Published
    Page 2 · response
    Published 20 January 2022

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    No audit of buccal midazolam training was required because it was not in the medicines formulary at the time.

    Verbatim wording from the response

    “Recommendation 3 of the Kettering report states: “EMAS should audit training and competencies of first responders in administration of buccal midazolam in children experiencing prolonged seizures in line with Joint Royal Colleges Ambulance Liaison Committee (JRCALC) guidance”.”

    Source location

    2022-0013-Response-from-East-Midlands-Ambulance-Service_Published
    Page 4 · response
    Published 20 January 2022

    Open published response
  7. Birmingham and Solihull

    AI-generated summary

    Rex Brook Hall · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Rex Brook Hall died at Solihull Hospital on 28 July 2016 after presenting with right arm pain and atrial fibrillation and subsequently suffering a myocardial infarction and cardiac arrest. Paramedic ECGs showed ST elevation, but this was not recognised or reviewed on arrival at hospital. The principal concern was possible deficiencies in paramedic foundation training, including ECG interpretation, recognition of arm pain as an atypical sign of myocardial infarction, and identification of ST elevation.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Failure of paramedic foundation training to cover arm pain as an atypical sign of myocardial infarction

    Wider context from the report

    “That there may be deficiencies in the foundation training of paramedics: 1. one of the paramedics who qualified in 2015 after a 2 year foundation degree gave evidence that he had never had any formal testing on interpretation of 12 lead ECG; 2. the same paramedic gave evidence that he was not aware from his training that arm pain is a recognised, albeit, atypical sign of myocardial infarction; and 3. two paramedics did not identify obvious ST elevation (the other paramedic completed a diploma in paramedic science in August 2012). ”

    Source location

    Rex Brook Hall · Prevention of Future Deaths report
    Page 1 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review the paramedic standards of proficiency for possible amendments addressing the concerns raised.

    Verbatim wording from the response

    “The SOPs for paramedics set out the knowledge, skills and abilities individuals must meet and maintain to register with us, and practice safely and effectively as a paramedic. These standards have been revised periodically, to ensure they remain relevant to current practice for the paramedic profession. In relation to the specific points regarding the training of the paramedics in question, the SOPs for paramedics include specific reference to the need for paramedics to:”

    Source location

    Response-by-HCPC
    Page 2 · response
    Published 19 February 2017

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Liaise with the College of Paramedics about whether the paramedic standards of proficiency should be amended.

    Verbatim wording from the response

    “that all individuals are deemed eligible to apply with us for registration. Once registered, all registrants must continue to maintain their adherence to these standards to remain on the register, including showing evidence of their continuing professional development if audited. We are currently undertaking a review of the SOPs and will liaise with the College of Paramedics on the concerns raised in your report to explore whether any amendments should be made in this regard.”

    Source location

    Response-by-HCPC
    Page 3 · response
    Published 19 February 2017

    Open published response
  8. Nottinghamshire

    AI-generated summary

    Mia Gibson · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mia Gibson was born in very poor condition after her mother suffered a sudden placental abruption on 16 November 2015 and died later that day. The report identifies delays in ambulance availability and transfer to hospital, alongside concerns about recognition of the risk to the baby, ambulance crew availability and meal-break planning.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Lack of training on placental abruption presentations and fetal risk despite reassuring maternal signs

    Wider context from the report

    “1. It appears that great reliance was placed on the fact that ████████ was not in pain and had normal observations. Little consideration appears to have been given to the ‘second patient’ (Mia), whose condition could not be monitored by paramedics. We heard evidence that in fact not all placental abruptions cause the mother significant pain, or concerning observations, but for the baby, it can be akin to a cardiac arrest. This factor appears to have been overlooked in the trust’s subsequent investigation report, which refers several times to how reassuring ████████ clinical condition was, and was repeated in evidence by the paramedic witnesses. This is a clear training issue, and may well apply nationally. ”

    Source location

    Mia Gibson · Prevention of Future Deaths report
    Page 2 · concerns

    Open source report
  9. Nottinghamshire

    AI-generated summary

    Sally Perrons · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Sally Perrons collapsed at work on 22 January 2013 and was found to be in cardiac arrest. During resuscitation, an endotracheal tube was placed in her oesophagus, but this was not recognised until she reached hospital; she died the following day. The principal concerns were inadequate paramedic intubation training and refresher training, failure to use waveform end-tidal carbon dioxide monitoring, and poor dissemination of relevant guidance to frontline staff.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below.

    PFD Monitor interpretation

    Insufficient initial and refresher training for paramedic intubation

    Wider context from the report

    “I am concerned that most of these issues will relate not only to EMAS, but nationally, and I therefore address points 1 to 4 below to all ambulance services in England and Wales, via AACE. Point 5 below relates to EMAS only. 1. The level of training associated with paramedic intubation – both initial training and subsequent refresher training, particularly given how infrequently most paramedics are called upon to intubate. 2. Whether use of waveform end-tidal carbon dioxide monitors is now mandatory. 3. Availability of these devices to staff, and training on how to use and interpret them. 4. In the absence of radical changes, in particular in relation to initial and refresher training, ambulance services should consider whether paramedics should be permitted to intubate patients at all. ”

    Source location

    Sally Perrons · Prevention of Future Deaths report
    Page 3 · concerns

    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop a nationally recognised teaching standard for stepwise airway management, ventilation and paramedic intubation competency.

    Verbatim wording from the response

    “• Development of a national recognised teaching standard for the stepwise airway management and ventilation. This will include airway positioning, simple adjuncts and advanced techniques which include supraglottic devices and paramedic intubation. This standard will describe how a paramedic will be initially trained and deemed competent to practice the skill of intubation. This action to be completed by July 2015.”

    Source location

    2014-0158-Response-by-Association-Ambulance-Chief-Executives
    Page 2 · response
    Published 9 April 2014

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement annual reassessment of advanced airway skills using individual airway logs, performance frequency and problems encountered, including authority to continue intubation.

    Verbatim wording from the response

    “• Annual re-assessment of the individual paramedic’s advanced airway skills will be based on the airway log, taking into account the number of times advanced airway skills such as intubation were performed and a review of any problems encountered. Authority to continue intubation will also be part of the assessment based on whether any airway management problems have arisen. This action to be completed by July 2016.”

    Source location

    2014-0158-Response-by-Association-Ambulance-Chief-Executives
    Page 2 · response
    Published 9 April 2014

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Each ambulance service will decide whether intubation remains a core skill or is restricted to specialised and advanced paramedics.

    Verbatim wording from the response

    “• Each individual service will consider whether they continue in the future to teach intubation as a core skill or whether to restrict it to specialised and advanced paramedics. The survey did establish that two ambulance services have already decided that new graduate paramedics will not be practicing intubation in their Trusts.”

    Source location

    2014-0158-Response-by-Association-Ambulance-Chief-Executives
    Page 3 · response
    Published 9 April 2014

    Open published response
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Data last updated 7 September 2026