Recurring concern
Failure to provide adequate supervision and emergency assistance coverage at recreational activity venues
First reported 14 Sep 2015•Latest report 5 Feb 2025
What this concern includes
Includes failures of dedicated participant-supervision and immediate-assistance arrangements at recreational activity venues, including inadequate coverage, absent or ineffective supervision, poor visibility or presence of supervisors, and insufficient capability to recognise and respond promptly to medical problems or incidents.
Not included
- Excludes generic staffing, first-aid training, risk-assessment or regulatory deficiencies unless they directly result in inadequate venue supervision or emergency-assistance coverage.
- Excludes clinical care or emergency-service response after appropriate venue supervision and assistance arrangements have operated effectively.
- Excludes supervision of patients, prisoners, residents or employees outside recreational activity venues.
- Excludes hazards arising solely from venue design, equipment, participant suitability or activity rules where no supervision or immediate-assistance deficiency is identified.
- Reports
- 4
- Individual concerns
- 5
- Date range
- 2015–2025
- Stated actions
- 4
Distinct published reports
A report can raise multiple concerns
First to latest report issue date
Described in published responses
Reports over time
Reports over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Concerns and responses across reports
Only concerns grouped under this recurring concern are included. Select any concern, action or position to view the source wording.
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Concerns raised1
Insufficient and ineffective track steward coverage for immediate assistance
This report raised 6 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.3
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Position
Responsibility for concerns about a racetrack bike crash lies with DCMS rather than the Department for Transport.
Stated by Department for Transport
-
Position
Individual motor sport event organisers are responsible for protecting participants’ safety and wellbeing.
Stated by Department for Digital, Culture, Media and Sport -
Position
Event and venue operators have workplace health and safety duties under HSWA and associated regulations.
Stated by Department for Digital, Culture, Media and Sport
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Concerns raised1
Failure to ensure adequate guide staffing for coasteering groups
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.4
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Action
Produce a final updated Safety Advice for Coasteering Providers document incorporating consultation responses and advice.
Stated by National Coasteering Charter -
Action
Consult NCC members by email and through a committee-led working group on updates to the Safety Advice for Coasteering Providers document.
Stated by National Coasteering Charter -
Action
Produce a final updated Safety Advice for Coasteering Providers document incorporating member consultation responses and advice.
Stated by National Coasteering Charter
-
Action
Add key learning points from the report to the NCC Guide Award through updates to Guide Award providers.
Stated by National Coasteering Charter
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Concerns raised2
Inadequate CCTV screen visibility for pool activity
Absence of immediate poolside telephone access for summoning medical assistance
This report raised 9 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
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Concerns raised1
Insufficient supervision for immediate recognition of medical problems
This report raised 4 other concerns. They are not shown here because they do not form part of this recurring concern.
Responses linked to these concernsEach statement is shown once, even when linked to more than one concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
Data last updated 7 September 2026