Recurring concern
Failure to maintain clear accountability for care documentation
- Reports that mention this concern
- 8
- Times this concern has been raised
- 8
- Stated actions linked to this concern
- 5
What this concern includes
Includes failures of dedicated care-documentation accountability controls, including unclear assignment of responsibility for forms or records, inability to identify the staff member who completed them, and absence of a designated person responsible for keeping care documentation current.
What is not included
- Excludes general omissions, inaccuracies or delays in care records where responsibility or attribution is not itself the unsafe condition.
- Excludes generic staffing, training, audit or governance deficiencies unless they directly impair accountability for care documentation.
- Excludes clinical care, observation, assessment or treatment failures where care documentation accountability is not the shared unsafe condition.
- Excludes documentation for non-care administrative, building-control or unrelated operational processes.
Trends
Reports over time
Reports mentioning this concern, over time
Reports about this concern issued each year.
* 2026 is projected from reports observed to 7 Sep 2026.
Most frequent recipients
Most frequent recipients
Reports about this concern sent to each recipient.
Reports and published responses 8 reports
See individual reports that have raised this concern, and the actions taken in response
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Concerns raised1
Failure to ensure that staff make records using their own identification and accurately identify the author
This report raised 8 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- North London NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
-
North London NHS Foundation Trust
Streamline Smart Card access and require bank staff to hold cards and complete Rio training before booking shifts.
-
North London NHS Foundation Trust
Review ward staff access daily and reinforce requirements against sharing Smart Cards or misattributing electronic records.
-
Concerns raised1
Failure to assign lead-carer responsibility for accurate and current home documentation
This report raised 20 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Stars Social Support Limited
Respondent positions A position is what a respondent says about the concern when they do not describe a specific action.1
-
Stars Social Support Limited
A decision to cease operating prevents provision of a detailed response to the indicated corrective actions.
-
Concerns raised1
Failure to identify the staff member completing and initialling part of a consent form
This report raised 10 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised1
Failure to accurately identify the staff member and role responsible for resident care records
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised1
Unclear responsibility for completing care forms
This report raised 14 other concerns. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
-
Concerns raised1
Failure to identify staff completing care records
This report raised 15 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Stoke-on-Trent City Council
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.1
-
Stoke-on-Trent City Council
Share investigation learning with New Park House and recommend improvements to recording practices.
-
Concerns raised1
Failure to assign clear responsibility for recording increased observations
This report raised 5 other concerns. They are not shown here because they do not form part of this recurring concern.
Linked response
- Greater Manchester Mental Health NHS Foundation Trust
Stated actions An action is something a respondent says it has done, is doing, or plans to do in response to the concern raised.2
-
Greater Manchester Mental Health NHS Foundation Trust
Develop a joint observation procedure and recording charts defining observation requirements, recording arrangements, and staff responsibility.
-
Greater Manchester Mental Health NHS Foundation Trust
Provide UHSM with advice on developing its self-harm policy and guidance and protocols for observing patients at risk.
-
Concerns raised1
Failure to maintain accurate and attributable penicillin allergy records
This report raised 1 other concern. They are not shown here because they do not form part of this recurring concern.
No linked response statementsNo respondent-stated action or position is linked to these concerns in the published data.
Actions and positions describe what organisations say in published responses. Implementation is not independently verified.
Data last updated 7 September 2026