Recipient

Advinia Health Care Limited

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First report 27 Sep 2017•Latest report 27 Sep 2017

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Nursing-home operator. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Advinia Health Care Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. West London

    AI-generated summary

    Mrs Pamela Craigie · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Mrs Pamela Craigie died on 19 March 2017 after falling at Cloisters Nursing Home on 24 February 2017 and sustaining an acute subdural haematoma and head injury. The report raised concerns about inconsistent supervision and adherence to her care plan, unclear criteria and processes for referring residents for urgent 1:1 care, delays in urgent assessments, and how residents’ safety was managed while awaiting additional care.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Advinia Health Care Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to make urgent 1:1 care funding referrals when criteria are met

    Wider context from the report

    “2. That it is 'very difficult' to get funding from the local authority for 1:1 care. I am concerned that applications to the local authority for urgent 1:1 care are not being made, because the Home feel that they have been refused before and that a future application will not be successful. The Home should ensure that where the criteria for 1:1 care is met, that a referral for funding is always made. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Advinia Health Care Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of clear criteria and timing for referrals for 1:1 care funding

    Wider context from the report

    “1. A resident would only be likely to warrant funding for 1:1 care if they were falling "almost every day, or every week". There is no set number of times they would be required to fall. However, it is not clear from the staff who gave evidence, when a referral for funding for 1:1 care should be made to the local authority, and based on what criteria. The Home should ensure that the criteria for 1:1 care is clear to staff. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Advinia Health Care Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in urgent multi-disciplinary team assessments for 1:1 care

    Wider context from the report

    “3. If the Home does consider that a resident needs urgent 1:1 care e.g. because of a very high risk of falls, the Home sends a referral form to the London Borough of Hounslow. In their experience it takes two, or two-and-a-half weeks, for the urgent multi-disciplinary team (MDT) meeting to occur. This seems to be a very long time for an urgent assessment. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Advinia Health Care Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of effective interim management of residents at high risk of falls pending 1:1 care

    Wider context from the report

    “4. Following the above, in the interim, the Home informs the family that the resident is a high risk of falls, but it is not clear how the high risk is managed effectively until 1:1 care is put in place (or until the MDT meeting). The Home should ensure that steps are taken to ensure the safety of the resident in the interim. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026