Alton Towers Resort

Private and voluntary organisations · Venue

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First report 13 Nov 2019•Latest report 13 Nov 2019

Reports, concerns and published responses

Reports over time

Reports naming this recipient by issue year.

* 2026 is projected from reports observed to 7 Sep 2026.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Concerns and recipient responses

Statements from Alton Towers Resort linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Staffordshire South

    AI-generated summary

    Evha Jannath · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Evha Jannath, aged 11, fell into deep water during a water rapids ride at Drayton Manor Theme Park after being projected from a boat and later falling from a wet conveyor belt. She was located and recovered after 18 minutes. The principal concerns included inadequate CCTV monitoring, lack of safety warnings, worn or incomplete signage, insufficient water-rescue training and equipment, and unclear emergency procedures.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Alton Towers Resort; that does not assign responsibility.

    PFD Monitor interpretation

    Unavailability of water rescue equipment

    Wider context from the report

    “(4) Staff had not been trained in water rescue and there was no water rescue equipment available. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Alton Towers Resort; that does not assign responsibility.

    PFD Monitor interpretation

    Inadequate signage about the consequences of unsafe riding positions

    Wider context from the report

    “(3) Warning signs paced around the ride advised guest to remain seated and hold the centre rail but did not spell out the consequences of failing to stay seated (the risk of falling out and drowning). Signage in the boats was worn and in part illegible. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Alton Towers Resort; that does not assign responsibility.

    PFD Monitor interpretation

    Inadequate training in monitoring ride CCTV

    Wider context from the report

    “(1) The ride had been staffed with one attendant, one operator and a trainee operator. The ride operator tasks included stopping and starting the lift to space boats in order to assist the attendant with loading, unloading and turning empty boats. Additionally on this day the operator had training responsibilities. Consequently it was not possible to monitor the CCTV adequately. The operator training in respect of monitoring the CCTV was limited to being told to watch it. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Alton Towers Resort; that does not assign responsibility.

    PFD Monitor interpretation

    Worn and partly illegible boat signage

    Wider context from the report

    “(3) Warning signs paced around the ride advised guest to remain seated and hold the centre rail but did not spell out the consequences of failing to stay seated (the risk of falling out and drowning). Signage in the boats was worn and in part illegible. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Alton Towers Resort; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of staff training in water rescue

    Wider context from the report

    “(4) Staff had not been trained in water rescue and there was no water rescue equipment available. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Alton Towers Resort; that does not assign responsibility.

    PFD Monitor interpretation

    Failure of ride operators to understand water-entry emergency procedures

    Wider context from the report

    “(5) Ride operators had no clear understanding of the emergency procedure to be followed if a guest fell into the water. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Alton Towers Resort; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to adequately monitor ride CCTV

    Wider context from the report

    “(1) The ride had been staffed with one attendant, one operator and a trainee operator. The ride operator tasks included stopping and starting the lift to space boats in order to assist the attendant with loading, unloading and turning empty boats. Additionally on this day the operator had training responsibilities. Consequently it was not possible to monitor the CCTV adequately. The operator training in respect of monitoring the CCTV was limited to being told to watch it. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Alton Towers Resort; that does not assign responsibility.

    PFD Monitor interpretation

    Failure of management to recognise failures in guest safety measures

    Wider context from the report

    “(6) Management staff did not accept that guest safety measures (CCTV, safety instructions and signage) had failed. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Alton Towers Resort; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to provide clear and audible safety warnings during boat loading

    Wider context from the report

    “(2) No safety warnings were given to guests loading onto the boats. The attendant was not trained to give safety warnings and it was not covered in the Code of Safe Working Practice. In any event even if safety warnings had been given the might not have been able to hear them because of background noise. The attendant’s ability to give safety warnings was limited due to working as a sole attendant which required him to load and unload boats with the emphasis being placed on unloading. ”
    Open source report
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026