
Manchester North
Concerns raised2
Failure to contact parents before closing a referral where no safeguarding or legal reason prevents contact
Failure to share safeguarding referral information and reasons with relevant third parties, services or agencies
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.1
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Action
Make speaking with parents or carers part of MASH referral practice unless a safeguarding or legal reason prevents contact.

Manchester North
Concerns raised9
Inadequate and unsafe medicine administration training, supervision and audit processes
Inadequate and unsafe medicines policy
Inadequate and incomplete record keeping
Inadequate pre-admission assessment of care needs
Lack of a policy or protocol for observation and monitoring of service users
Failure to recognise deteriorating service users
Inadequate pre-admission risk assessment
Delays in seeking medical attention when service users deteriorate
Insufficient communication and handover during transfers of care
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.

Manchester (North)
Concerns raised7
Failure to document carriageway defect condition during inspections
Lack of a duty-of-candour procedure for significant incidents
Unmarked potholes lacking paint markings
Failure to investigate carriageway defects below the 40mm threshold
Inconsistent application of the current highway-management procedure
Lack of an effective significant-incident investigation and learning procedure
Failure to repair carriageway defects at or above the 40mm threshold
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.6
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Action
Take routine photographs of dangerous defects before repair and of repairs afterward.
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Action
Provide specific training and competency checks for highway inspectors under the new Code of Practice.
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Action
Maintain highway inspection procedures and systems in accordance with best-practice guidance.
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Action
Conduct regular evidence-based reviews and monitoring of the new Code of Practice.
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Action
Agree an overarching framework with Greater Manchester highway authorities for consistent risk-based inspection, repair and investigation approaches.
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Action
Develop and implement a formal follow-up investigation procedure for highway incidents reported by Greater Manchester Police.

Manchester North
Concerns raised1
Failure of toilet cubicle doors to permit safe access when an occupant is slumped forward
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.

Manchester North
Concerns raised2
Delays in follow-up and welfare checks after self-discharge following a life-threatening drugs overdose
Lack of a suitable out-of-hours service for people with drug addiction problems
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.