Recipient

Community Health CareIncludes reports addressed to a minister or senior office-holder acting for this organisation.

First report 22 Dec 2017•Latest report 22 Dec 2017

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Multi-service care provider. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Community Health Care linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Addressed to: Sarah Billiard, Chief Executive, Surrey First Community Health Care.

    Surrey

    AI-generated summary

    Ronald Arthur Farrington · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Ronald Arthur Farrington, who had dementia and Parkinson’s disease and was resident in a nursing home, developed infected sacral pressure sores. He was admitted to hospital with sepsis and died on 21 June 2016; the inquest recorded sepsis caused by infection in the pressure sore, with pneumonia contributing. The substantive concerns included failures to follow and record tissue-viability advice, failure to refer the infection to his general practitioner, inadequate tissue-viability nurse availability, and insufficient independent investigation by the CQC and safeguarding review.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to conduct an adequate safeguarding enquiry

    Wider context from the report

    “5. A large scale review has been convened as a result of the safeguarding alert raised by East Surrey Hospital. It is now being conducted by Surrey Adult Safeguarding. As at the date of the resumed inquest no adequate s42 report has been written. The family have not been invited to take part in the review. No adequate enquiry has been made. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to inform family about CQC enquiries

    Wider context from the report

    “4. Mr Farrington’s family who visited him on a very regular basis and could have provided information about his care were not made aware that he had developed pressure sores, nor that the CQC were conducting any enquiries. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to obtain independent evidence about care

    Wider context from the report

    “3. The CQC did not obtain independent evidence about Mr Farrington’s care having received 2 notifications that he had developed pressure sores. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to refer infected pressure sores to a general practitioner

    Wider context from the report

    “1. Nuffield Care Centre: a.) Failed to incorporate all the advice given by the tissue viability nurses in Mr Farrington’s care plans. b.) Failed to keep accurate records. c.) Informed the CQC that the tissue viability nurses were still involved with Mr Farrington when they weren’t. d.) Failed to follow the advice of the tissue viability nurses as to turning and how to dress Mr Farrington’s sores e.) Failed to refer Mr Farrington to his General Practitioner when he developed an infection in the sacral pressure sore on the 1st June 2016. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to keep accurate care records

    Wider context from the report

    “1. Nuffield Care Centre: a.) Failed to incorporate all the advice given by the tissue viability nurses in Mr Farrington’s care plans. b.) Failed to keep accurate records. c.) Informed the CQC that the tissue viability nurses were still involved with Mr Farrington when they weren’t. d.) Failed to follow the advice of the tissue viability nurses as to turning and how to dress Mr Farrington’s sores e.) Failed to refer Mr Farrington to his General Practitioner when he developed an infection in the sacral pressure sore on the 1st June 2016. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Inadequate tissue viability nurse service capacity

    Wider context from the report

    “2. Only one tissue viability nurse was employed by First Community Care from March 2016 onwards. They were on annual leave for 6 weeks between the 18th March and the 15th June 2016. This was not an adequate level of service. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to incorporate tissue viability advice into care plans

    Wider context from the report

    “1. Nuffield Care Centre: a.) Failed to incorporate all the advice given by the tissue viability nurses in Mr Farrington’s care plans. b.) Failed to keep accurate records. c.) Informed the CQC that the tissue viability nurses were still involved with Mr Farrington when they weren’t. d.) Failed to follow the advice of the tissue viability nurses as to turning and how to dress Mr Farrington’s sores e.) Failed to refer Mr Farrington to his General Practitioner when he developed an infection in the sacral pressure sore on the 1st June 2016. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to involve family in safeguarding review

    Wider context from the report

    “5. A large scale review has been convened as a result of the safeguarding alert raised by East Surrey Hospital. It is now being conducted by Surrey Adult Safeguarding. As at the date of the resumed inquest no adequate s42 report has been written. The family have not been invited to take part in the review. No adequate enquiry has been made. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to produce an adequate s42 report

    Wider context from the report

    “5. A large scale review has been convened as a result of the safeguarding alert raised by East Surrey Hospital. It is now being conducted by Surrey Adult Safeguarding. As at the date of the resumed inquest no adequate s42 report has been written. The family have not been invited to take part in the review. No adequate enquiry has been made. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to provide accurate information about tissue viability nurse involvement

    Wider context from the report

    “1. Nuffield Care Centre: a.) Failed to incorporate all the advice given by the tissue viability nurses in Mr Farrington’s care plans. b.) Failed to keep accurate records. c.) Informed the CQC that the tissue viability nurses were still involved with Mr Farrington when they weren’t. d.) Failed to follow the advice of the tissue viability nurses as to turning and how to dress Mr Farrington’s sores e.) Failed to refer Mr Farrington to his General Practitioner when he developed an infection in the sacral pressure sore on the 1st June 2016. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to follow tissue viability advice on turning and dressing sores

    Wider context from the report

    “1. Nuffield Care Centre: a.) Failed to incorporate all the advice given by the tissue viability nurses in Mr Farrington’s care plans. b.) Failed to keep accurate records. c.) Informed the CQC that the tissue viability nurses were still involved with Mr Farrington when they weren’t. d.) Failed to follow the advice of the tissue viability nurses as to turning and how to dress Mr Farrington’s sores e.) Failed to refer Mr Farrington to his General Practitioner when he developed an infection in the sacral pressure sore on the 1st June 2016. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Community Health Care; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to inform family about developed pressure sores

    Wider context from the report

    “4. Mr Farrington’s family who visited him on a very regular basis and could have provided information about his care were not made aware that he had developed pressure sores, nor that the CQC were conducting any enquiries. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026