Recipient

Cygnet Behavioural Health LimitedIncludes reports addressed to a minister or senior office-holder acting for this organisation.

First report 17 Sep 2015•Latest report 13 Mar 2017

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Private limited company. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
3

Naming this recipient

Published responses
33%

Found for named reports

Concerns addressed
1

Across all linked responses

Stated actions
1

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

33%published responses found
1stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Cygnet Behavioural Health Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Addressed to: Mr Saleem Asaria, Chief Executive Officer, The Cambian Group, 4th Floor, Waterfront Building, Hammersmith, Embankment, Chancellors Road, London W6 9RU.

    Inner South London

    AI-generated summary

    James O’Brien · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    James O’Brien collapsed in his room at Churchill Hospital on the night of 8/9 December 2015 and died at St Thomas’ Hospital on 9 December 2015. Concerns included delays in starting resuscitation, calling an ambulance and bringing the defibrillator, inappropriate defibrillator attachment, inadequate information provided to ambulance services, and failures in staff training, induction and ward familiarity. The inquest concluded that the emergency response by hospital staff was inadequate and that earlier intervention might have made a difference.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in calling an ambulance

    Wider context from the report

    “(3) There was a delay of about 6 minutes in calling the ambulance. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to ensure adequate staff training for emergency response

    Wider context from the report

    “(7) There was a failure to ensure that staff were adequately trained to respond to an emergency situation. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to ensure agency nurses read patients' care plans before starting duties

    Wider context from the report

    “(9) The agency nurse in charge of the ward was called shortly before the shift started, was not familiar with the ward, and did not have time to read the care plans of the patients before starting his duties. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to attach the defibrillator appropriately

    Wider context from the report

    “(5) The defibrillator was not attached appropriately. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in starting resuscitation

    Wider context from the report

    “(2) There was a delay of about 4 minutes in starting resuscitation. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to ensure agency nurses are familiar with the ward before starting duties

    Wider context from the report

    “(9) The agency nurse in charge of the ward was called shortly before the shift started, was not familiar with the ward, and did not have time to read the care plans of the patients before starting his duties. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to raise the emergency alarm

    Wider context from the report

    “(1) There was a failure to press the alarm. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to provide adequate staff induction

    Wider context from the report

    “(8) There was a failure to provide adequate induction to staff. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Inadequate information given to the ambulance service

    Wider context from the report

    “(6) Inadequate information was given to the London Ambulance Service. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in bringing the defibrillator

    Wider context from the report

    “(4) There was a delay of about 8 minutes in bringing the defibrillator. ”
    Open source report
  2. Addressed to: Chief Executive, Cambian Group..

    Black Country

    AI-generated summary

    Ms Natasha Ford · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Ms Natasha Ford was found at Raglan House with a plastic bag over her head secured by shoelaces and died after being taken to hospital. The inquest heard that she had previously placed a plastic bag over her head, after which restrictions on plastic bags were introduced briefly and then removed following a policy change.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to maintain restrictions on plastic bags

    Wider context from the report

    “1. Evidence emerged during the inquest that there was a previous incident on the 27 July 2017 where she had placed a plastic bag over her head. Plastic bags were then restricted for a short time and then blanket restrictions were removed. This was due to a change in policy in procedure and in line with reducing restrictive practice policy and procedure. ”
    Open source report
  3. Addressed to: Mr Saleem Asaria, Chief Executive Officer, The Cambian Group.

    Inner South London

    AI-generated summary

    Lee Mark Anthony Bates · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Lee Mark Anthony Bates died at 01.18 on 24 February 2014 in Cambian Churchill London Clinic after ingesting a potentially fatal overdose of Zopiclone in conjunction with benzodiazepines while under one-to-one eyesight observation. The principal concerns were inadequate staff training in one-to-one observation and insufficient coordination between psychiatric and sleep-apnoea specialists about CPAP use, sedative medication risks, and monitoring of patients with severe obstructive sleep apnoea.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of guidance for psychiatric staff on CPAP, sedative medication risks and oximetry in OSA

    Wider context from the report

    “The court heard that neither the psychiatrists sought advice from the sleep apnoea clinic nor did the clinic inform the psychiatrists of the importance of using CPAP, the risks of not doing so and the risks of sedative medication especially if not using it and the desirability of oximetry. ████████ director of the hospital, said that there was no guidance from GSTT about the use of the CPAP machine, of which psychiatric staff would not be familiar. He presumed that none of the psychiatrists sought guidance about medication, observation or use of the machine in a patient with severe sleep apnoea, as they did not see the need. He expected that the sleep clinic would provide any advice that psychiatrists needed in managing the OSA in a psychiatric unit. ████████ consultant psychiatrist at Cambian, acknowledged that there were risks of death to people with severe OSA given drugs and then not taking CPAP. Physical health care needs were advised by GPs. He said that psychiatric staff did not know about the importance of CPAP, nor whether introduction of a drug required monitoring. There is the facility to use pulse oximetry in the hospital, but the implications, if it were to be used in all OSA patients, would need to be considered. There are many OSA patients in Cambian. It is clear that there is an on going risk of avoidable death in patients with OSA in Cambian Churchill hospital (especially if severe and associated with morbid obesity), Although this risk is reduced by use of CPAP machine and increased by use of sedative drugs, and may be mitigated by use of oximetry, such measures require dialogue between specialist physicians and psychiatrists and might require special provision for monitoring of patients that are high risk and require sedation. Neither hospital has addressed how this dialogue is to be instigated when required, nor how these risks should be addressed; reliance on GP advice seeming to be insufficient. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to establish monitoring arrangements for high-risk sedated patients with OSA

    Wider context from the report

    “The court heard that neither the psychiatrists sought advice from the sleep apnoea clinic nor did the clinic inform the psychiatrists of the importance of using CPAP, the risks of not doing so and the risks of sedative medication especially if not using it and the desirability of oximetry. ████████ director of the hospital, said that there was no guidance from GSTT about the use of the CPAP machine, of which psychiatric staff would not be familiar. He presumed that none of the psychiatrists sought guidance about medication, observation or use of the machine in a patient with severe sleep apnoea, as they did not see the need. He expected that the sleep clinic would provide any advice that psychiatrists needed in managing the OSA in a psychiatric unit. ████████ consultant psychiatrist at Cambian, acknowledged that there were risks of death to people with severe OSA given drugs and then not taking CPAP. Physical health care needs were advised by GPs. He said that psychiatric staff did not know about the importance of CPAP, nor whether introduction of a drug required monitoring. There is the facility to use pulse oximetry in the hospital, but the implications, if it were to be used in all OSA patients, would need to be considered. There are many OSA patients in Cambian. It is clear that there is an on going risk of avoidable death in patients with OSA in Cambian Churchill hospital (especially if severe and associated with morbid obesity), Although this risk is reduced by use of CPAP machine and increased by use of sedative drugs, and may be mitigated by use of oximetry, such measures require dialogue between specialist physicians and psychiatrists and might require special provision for monitoring of patients that are high risk and require sedation. Neither hospital has addressed how this dialogue is to be instigated when required, nor how these risks should be addressed; reliance on GP advice seeming to be insufficient. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Cygnet Behavioural Health Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to establish dialogue between specialist physicians and psychiatrists about managing OSA risks

    Wider context from the report

    “The court heard that neither the psychiatrists sought advice from the sleep apnoea clinic nor did the clinic inform the psychiatrists of the importance of using CPAP, the risks of not doing so and the risks of sedative medication especially if not using it and the desirability of oximetry. ████████ director of the hospital, said that there was no guidance from GSTT about the use of the CPAP machine, of which psychiatric staff would not be familiar. He presumed that none of the psychiatrists sought guidance about medication, observation or use of the machine in a patient with severe sleep apnoea, as they did not see the need. He expected that the sleep clinic would provide any advice that psychiatrists needed in managing the OSA in a psychiatric unit. ████████ consultant psychiatrist at Cambian, acknowledged that there were risks of death to people with severe OSA given drugs and then not taking CPAP. Physical health care needs were advised by GPs. He said that psychiatric staff did not know about the importance of CPAP, nor whether introduction of a drug required monitoring. There is the facility to use pulse oximetry in the hospital, but the implications, if it were to be used in all OSA patients, would need to be considered. There are many OSA patients in Cambian. It is clear that there is an on going risk of avoidable death in patients with OSA in Cambian Churchill hospital (especially if severe and associated with morbid obesity), Although this risk is reduced by use of CPAP machine and increased by use of sedative drugs, and may be mitigated by use of oximetry, such measures require dialogue between specialist physicians and psychiatrists and might require special provision for monitoring of patients that are high risk and require sedation. Neither hospital has addressed how this dialogue is to be instigated when required, nor how these risks should be addressed; reliance on GP advice seeming to be insufficient. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Agree a protocol with St Thomas’ to improve communication and care coordination for patients referred to physical health clinics.

    Verbatim wording from the response

    “With that in mind, and following the inquest into the death of Mr Bates when you indicated your proposal to make this report, my hospital manager at Cambian Churchill Hospital has met with ████████ at St Thomas’ and agreed a protocol going forward to cover the matter set out in the attached document, in order to reduce the possibility of inadequate communication or care in the future.”

    Source location

    2015-0381-Response-by-Cambian-Group
    Page 1 · response
    Published 17 September 2015

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Responsibility for physical-health care after referral is transferred to St Thomas’ specialists, over whom the hospital has no control.

    Verbatim wording from the response

    “Your Report raises an issue in relation to communication between our hospital and the sleep apnoea clinic at St Thomas’. As you will appreciate, the clinic is operated by Guys and St Thomas’ NHS Foundation Trust which is separate from our hospital. We therefore clearly have no control over them, and vice versa.”

    Source location

    2015-0381-Response-by-Cambian-Group
    Page 1 · response
    Published 17 September 2015

    Open published response
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

33%
33%All other recipients 58%
0%100%

How actions were described at the time

This respondent
100%
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026