Recipient

Depaul UK

First report 13 Nov 2023•Latest report 13 Nov 2023

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Registered charity. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
100%

Found for named reports

Concerns addressed
8

Across all linked responses

Stated actions
12

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

100%published responses found
12stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Depaul UK linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Inner North London

    AI-generated summary

    Igor Kacper SZALAPSKI · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Igor hanged himself in his room at a hostel for homeless young people on 30 April 2023. Concerns included failures to re-contact the crisis team after staff found him drowsy and incoherent, insufficient meaningful staff contact and welfare checks, inadequate engagement with partner agencies and family contact, a lack of self-harm and suicide awareness training, and a chaotic hostel culture.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Depaul UK; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to re-contact the crisis team after a concerning change in a resident’s condition

    Wider context from the report

    “1. On 14 April 2023, staff found Igor outside, drowsy and incoherent, cold and wet, but did not re-contact the crisis team. 2. Igor was a vulnerable young man, recently homeless, but the last time that any member of staff had a meaningful conversation with him was on 20 April 2023, ten days before he died. 3. The Depaul executive director of services recognised at inquest that there should have been more staff conversation with Igor throughout his time at the London Youth Hub. 4. She also acknowledged that greater attempts should have been made by staff to engage with partner agencies regarding Igor’s care and welfare. 5. Igor was only 18 years old and his father did visit him, but the hostel did not have any contact details for his family. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Depaul UK; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of policy on when to increase welfare checks

    Wider context from the report

    “However, I have read the report since. It went into some detail and identified that, when Igor was found at 6.25pm, no staff member had undertaken a welfare check of him since half past midnight, whereas there should have been at least one per shift. I was told at inquest that staff were disciplined about this after Igor’s death. At the time of Igor’s death, there was no national policy on when to increase welfare checks. I was told that there is now national guidance. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Depaul UK; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to undertake welfare checks at least once per shift

    Wider context from the report

    “However, I have read the report since. It went into some detail and identified that, when Igor was found at 6.25pm, no staff member had undertaken a welfare check of him since half past midnight, whereas there should have been at least one per shift. I was told at inquest that staff were disciplined about this after Igor’s death. At the time of Igor’s death, there was no national policy on when to increase welfare checks. I was told that there is now national guidance. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Depaul UK; that does not assign responsibility.

    PFD Monitor interpretation

    Chaotic culture at the London Youth Hub

    Wider context from the report

    “The Depaul investigation also identified that staff at the London Youth Hub had not attended self harm and suicide awareness training. I heard that training has now increased and is mandatory. The report described the culture at the London Youth Hub as chaotic. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Depaul UK; that does not assign responsibility.

    PFD Monitor interpretation

    Insufficient staff conversations with vulnerable residents

    Wider context from the report

    “1. On 14 April 2023, staff found Igor outside, drowsy and incoherent, cold and wet, but did not re-contact the crisis team. 2. Igor was a vulnerable young man, recently homeless, but the last time that any member of staff had a meaningful conversation with him was on 20 April 2023, ten days before he died. 3. The Depaul executive director of services recognised at inquest that there should have been more staff conversation with Igor throughout his time at the London Youth Hub. 4. She also acknowledged that greater attempts should have been made by staff to engage with partner agencies regarding Igor’s care and welfare. 5. Igor was only 18 years old and his father did visit him, but the hostel did not have any contact details for his family. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Depaul UK; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to engage sufficiently with partner agencies regarding residents’ care and welfare

    Wider context from the report

    “1. On 14 April 2023, staff found Igor outside, drowsy and incoherent, cold and wet, but did not re-contact the crisis team. 2. Igor was a vulnerable young man, recently homeless, but the last time that any member of staff had a meaningful conversation with him was on 20 April 2023, ten days before he died. 3. The Depaul executive director of services recognised at inquest that there should have been more staff conversation with Igor throughout his time at the London Youth Hub. 4. She also acknowledged that greater attempts should have been made by staff to engage with partner agencies regarding Igor’s care and welfare. 5. Igor was only 18 years old and his father did visit him, but the hostel did not have any contact details for his family. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Depaul UK; that does not assign responsibility.

    PFD Monitor interpretation

    Failure of London Youth Hub staff to attend self-harm and suicide awareness training

    Wider context from the report

    “The Depaul investigation also identified that staff at the London Youth Hub had not attended self harm and suicide awareness training. I heard that training has now increased and is mandatory. The report described the culture at the London Youth Hub as chaotic. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Depaul UK; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of family contact details for young residents

    Wider context from the report

    “1. On 14 April 2023, staff found Igor outside, drowsy and incoherent, cold and wet, but did not re-contact the crisis team. 2. Igor was a vulnerable young man, recently homeless, but the last time that any member of staff had a meaningful conversation with him was on 20 April 2023, ten days before he died. 3. The Depaul executive director of services recognised at inquest that there should have been more staff conversation with Igor throughout his time at the London Youth Hub. 4. She also acknowledged that greater attempts should have been made by staff to engage with partner agencies regarding Igor’s care and welfare. 5. Igor was only 18 years old and his father did visit him, but the hostel did not have any contact details for his family. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement organisational policies and procedures at the London Youth Hub in place of local Covid-hotel procedures.

    Verbatim wording from the response

    “Following this incident, DePaul took quick action to address the concerns regarding the ‘chaotic’ feel of the service. This included:”

    Source location

    Response from DePaul
    Page 17 · response
    Published 21 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Strengthen London Youth Hub management by appointing experienced service managers and placing the service under an experienced Area Director of Housing and Support.

    Verbatim wording from the response

    “Following this incident, DePaul took quick action to address the concerns regarding the ‘chaotic’ feel of the service. This included:”

    Source location

    Response from DePaul
    Page 17 · response
    Published 21 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide structured support sessions for London Youth Hub clients.

    Verbatim wording from the response

    “days, during which time the clients will ‘receive personalised, holistic support from the delivery partners DePaul UK and New Horizon Youth Centre’. It is not supported accommodation and therefore does not specify the frequency of support sessions to clients, recognising the short-term nature of their stay, and the focus of the provision on moving them on to longer term accommodation. There is the expectation however of general, broader support in place for clients from partner agencies and statutory services. During the transition from emergency hotel provision, as the client’s needs (higher risk referrals than expected) and length of stay have evolved, DePaul recognise that regular structured support sessions were beneficial for clients and staff – rather than more informal support-based interactions.”

    Source location

    Response from DePaul
    Page 11 · response
    Published 21 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deliver self-harm and suicidal-ideation training to staff.

    Verbatim wording from the response

    “3.2.8 Concern 8: “The Depaul investigation also identified that staff at the London Youth Hub had not attended self-harm and suicide awareness training. I heard that training has now increased and is mandatory. The report described the culture at the London Youth Hub as chaotic.””

    Source location

    Response from DePaul
    Page 16 · response
    Published 21 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement an organisational welfare-check procedure defining routine and increased checks, authorisation, duration and recording requirements.

    Verbatim wording from the response

    “3.2.7 Concern 7: “At the time of Igor’s death, there was no national policy on when to increase welfare checks. I was told that there is now national guidance.””

    Source location

    Response from DePaul
    Page 16 · response
    Published 21 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Lead an internal investigation into missed welfare checks and take resulting employment action.

    Verbatim wording from the response

    “Following the immediate aftermath of the incident, DePaul learned that Mr Szalapski had not been seen for 18 hours. They would have expected staff to check on him on every shift as a minimum. Furthermore, they learned a local management decision had been made to complete these checks more frequently due to his deteriorating mental health. However, staff on shift reported different understanding of this, and routine or increased checks were either not actioned or not recorded. DePaul immediately led an internal investigation with the staff on shift at the time, and as a result of that investigation, two staff members failed their probation and are no longer employed by DePaul UK.”

    Source location

    Response from DePaul
    Page 15 · response
    Published 21 November 2023

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Deploy experienced permanent and agency staff from other services to provide shifts, shadowing and buddying at the London Youth Hub.

    Verbatim wording from the response

    “Following this incident, DePaul took quick action to address the concerns regarding the ‘chaotic’ feel of the service. This included:”

    Source location

    Response from DePaul
    Page 17 · response
    Published 21 November 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Relevant safeguarding referrals were for medical professionals to make; limited intervention was possible because the service was not a care provider.

    Verbatim wording from the response

    “DePaul submit that they had contacted the medical professionals (the GP) and previously the Crisis Team it was for them to make the relevant safeguarding referrals if in their medical opinion, this was required. DePaul spoke to numerous professionals on numerous occasions, referred him to the Crisis Team who referenced his drug problems, DePaul referred him to drug agencies and he would not engage with these. DePaul referred him to safeguarding and also to the GP. Safeguarding referrals were also made to Islington and to Hounslow. As DePaul were not a Care provider, they were limited in what they could do to progress any intervention with such organisations.”

    Source location

    Response from DePaul
    Page 6 · response
    Published 21 November 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Next-of-kin details are requested but not required, and visitor contact details are not recorded under data-protection procedures.

    Verbatim wording from the response

    “Response: DePaul request next of kin details for all our clients, when they move into their services however it is not a condition or requirement of accommodation and given the family relationship history of many of their clients, it is unsurprising that they choose not to provide this information. DePaul’s Data Protection policy outlines it may be necessary to share information with other agencies and organisations – this is related to safeguarding concerns – and they are clear with clients about this. Where clients have visitors, they record their time and date of visit, and their name but do not record their contact details. This in line with data protection procedures. When a serious incident occurs, and next of kin do need to be notified, they share relevant information that they may hold with the police and the police are required to contact the next of kin.”

    Source location

    Response from DePaul
    Page 13 · response
    Published 21 November 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    DePaul disputes that it failed to identify behavioural deterioration or raise concerns, citing referrals to mental-health services and safeguarding teams.

    Verbatim wording from the response

    “6.9 Though DePaul have reflected following this incident and put in place the above measures and action plan, as discussed at 3.2.1, DePaul raised issues of a deterioration in mental health with the Crisis Team and were told that it was a substance use issue not a mental health issue. This is after he had expressed an intention to take his own life through electrocution in the shower. The GP refused to prescribe his medication given that he had taken 4 weeks supply in 14 days (as detailed at paragraph 3.2.1). DePaul did identify changes in behaviour and raised those concerns with the appropriate mental health services and safeguarding.”

    Source location

    Response from DePaul
    Page 19 · response
    Published 21 November 2023

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The claim that meaningful staff contact ended on 20 April is disputed because staff and partner agencies recorded regular subsequent interactions.

    Verbatim wording from the response

    “Response: Staff from DePaul had regular contact with Mr Szalapski. According to In-form – which does not capture every interaction he had with staff, there were over 112 recorded contacts with him during his time at the service The client contact record on 20 April 2023 refers to a discussion with him about the court case in relation to an injunction his family had taken out against him. On 21 April 2023, staff met with him to discuss his housing options his drug use, the reasons for staff checking on him (he reported he felt ‘babied’ at the Youth Hub in response to increased checks on him), and his relationships with other clients at the service. These were relayed at the Inquest in the evidence of ████████, as more “Structured Support” interactions rather than check-ins.”

    Source location

    Response from DePaul
    Page 9 · response
    Published 21 November 2023

    Open published response
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

100%
100%All other recipients 58%
0%100%

How actions were described at the time

This respondent
75%8%17%
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026