Recipient

Faversham House Nursing HomeIncludes reports addressed to a minister or senior office-holder acting for this organisation.

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First report 18 Sep 2014•Latest report 18 Sep 2014

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Nursing home. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Faversham House Nursing Home linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Addressed to: Manager, Faversham Nursing Home.

    Manchester South

    AI-generated summary

    MARJORIE PHILLIPS · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Marjorie Phillips, aged 82, fell from a hoist while being transferred from her bed to a wheelchair and landed on its metal supporting legs. She died several days later from resultant pneumonia. Concerns included possible sling design issues, lifting her with only one staff member present, inadequate adherence to hoist training, and unclear arrangements for calling emergency services, which delayed her transfer to hospital.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Faversham House Nursing Home; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to ensure staff understand and follow hoist safety training

    Wider context from the report

    “In-house training is given to the staff at Faversham Nursing Home in connection with matters relating to Health and Safety. It was apparent that the staff had not heeded the training or had not fully understood its to the use of hoists. The training was said to include the fact that no-one should be lifted in a hoist when only one staff member was present. This was clearly not the case when Mrs Phillips was lifted.(FOR FAVERSHAM NURSING HOME) ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Faversham House Nursing Home; that does not assign responsibility.

    PFD Monitor interpretation

    Tendency of sling material to bag at the sides

    Wider context from the report

    “During the course of the evidence I heard from an Inspector of the Health and Safety Executive that the sling had a tendency to “bagging” at the sides and if Mrs Phillips had leant her weight over to one side of the sling, this combined with the tendency of the sling material to “bag” might have allowed her to fall from the hoist.(FOR SUNRISE MEDICAL LIMITED) ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Faversham House Nursing Home; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of clear guidance on calling emergency services and decision-making authority

    Wider context from the report

    “When a very serious untoward incident had occurred and Mrs Phillips had fallen and was in obvious severe pain, there was no clear guidance as to how the emergency services should be called and by whom that decision could be taken. This resulted in her not being taken to hospital as quickly as should have been the case.(FOR FAVERSHAM NURSING HOME) ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026