
West London
Concerns raised2
Delays in police alerting of the LFB and subsequent emergency response
Inadequate visibility of riverside buoyancy aids
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.

Inner West London
Concerns raised1
Lack of a registered landlord scheme requiring installation of smoke and carbon monoxide detectors
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.

Inner West London
Concerns raised13
Failure to provide accessible appliance registration for people with limited computer literacy
Delays in launching appliance repair or withdrawal campaigns
Failure to make linked fire alarms a contractual requirement for telecare clients
Failure to escalate fire-alarm activations to the fire brigade within 30 seconds
Artificially differentiated fire-safety treatment of watch-only and wider telecare clients
Failure to visibly flag unlinked fire alarms in client records
Unlinked household fire alarms in telecare users' homes
Failure to identify and replace unlinked fire alarms in a timely and auditable manner
Lack of working relationships with local fire brigades to facilitate client home fire-risk assessments
Inadequate staff training on standards-compliant fire-alarm response
Failure to train staff to recognise and escalate linked and unlinked fire-alarm sounds
Lack of a central appliance-owner registration and contact mechanism
Failure of telecare systems to maintain communication throughout clients' properties
No linked response statementsNo action or position from this recipient is clearly linked to the concerns in this report.