18 Sep 2015 Christianne Shepherd and Robert Shepherd · Prevention of Future Deaths report West Yorkshire (East)
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Concerns raised 10 Failure of Tour Operators to collaborate and share health and safety information View source Failure to provide carbon monoxide detectors in accommodation with individual gas appliances View source Lack of a central register and up-to-date energy-source and service-history information for holiday premises View source Lack of common minimum gas-installation and carbon-monoxide safety standards for holiday premises View source Delegation of health and safety checks to inexperienced and overworked Tour Representatives View source Failure to provide clear traveller information about carbon monoxide dangers and safeguards View source Lack of robust internal health and safety management, supervision, support and training View source Lack of publicly accessible accommodation health and safety inspection reports View source Lack of suitably qualified specialist health and safety inspections at holiday accommodation View source Failure to carry out annual accommodation safety audits View source See 7 more concerns
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AI-generated summary
Christianne Shepherd and Robert Shepherd · Prevention of Future Deaths report
This summary was generated using AI from the published report. Please read the original report for the complete account.
Report summary
Christianne and Robert Shepherd died from carbon monoxide poisoning while staying with their family in holiday accommodation on Corfu in October 2006. The report identified a badly installed and maintained LPG water heater, disconnected safety devices, defective building and piping, and concerns about inadequate tour-operator and hotel health and safety checks. It also raised wider concerns about carbon monoxide safety standards and information for holidaymakers.
Read the report on judiciary.uk
× Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Louis Group; that does not assign responsibility.
PFD Monitor interpretation Failure of Tour Operators to collaborate and share health and safety information
Wider context from the report “2. In most situations a hotel, apartment or other holiday premises will be used by more than one Tour Operator. In this event a system should be devised for Tour Operators to work in collaboration with communicate and actively share information pertaining to Health and Safety issues .
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Louis Group; that does not assign responsibility.
PFD Monitor interpretation Failure to provide carbon monoxide detectors in accommodation with individual gas appliances
Wider context from the report “8. That the relevant UK Government department should consult, draft, instigate and implement EU legislation on gas installations and carbon monoxide safety, and introduce common minimal standards for all hotels, apartments and other holiday premises.
That the Government should do its utmost to encourage and promote through legislation and enforcement of safety standards across Europe, which would require hotel owners and other holiday accommodation providers to install carbon monoxide detectors in accommodation , which has individual gas appliances , whether or not the said appliances are inside guests’ sleeping accommodation or immediately adjacent thereto.
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Louis Group; that does not assign responsibility.
PFD Monitor interpretation Lack of a central register and up-to-date energy-source and service-history information for holiday premises
Wider context from the report “1. An on-line and publically accessible Central Register should be introduced to compel all Tour Operators to record and maintain up-to-date information relating to energy sources and the annual service history for all hotels, apartments and holiday premises used by Tour Operators. This information and the entries recorded on the Central Register should be taken from a form completed by the Tour Operator at the time of contracting with the hotelier or other holiday premises provider. The Tour Operator must carry out an audit at least once in a 12 month period.
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Louis Group; that does not assign responsibility.
PFD Monitor interpretation Lack of common minimum gas-installation and carbon-monoxide safety standards for holiday premises
Wider context from the report “8. That the relevant UK Government department should consult, draft, instigate and implement EU legislation on gas installations and carbon monoxide safety, and introduce common minimal standards for all hotels, apartments and other holiday premises .
That the Government should do its utmost to encourage and promote through legislation and enforcement of safety standards across Europe, which would require hotel owners and other holiday accommodation providers to install carbon monoxide detectors in accommodation, which has individual gas appliances, whether or not the said appliances are inside guests’ sleeping accommodation or immediately adjacent thereto.
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Louis Group; that does not assign responsibility.
PFD Monitor interpretation Delegation of health and safety checks to inexperienced and overworked Tour Representatives
Wider context from the report “4. The responsibility for Health and Safety checks should not be delegated to Tour Representatives who are often inexperienced and over worked and will lack the time, knowledge and commitment to carry out this task . The responsibility for this should be by suitably qualified specialists in Health and Safety. Furthermore, and where appropriate, this should include suitably qualified and experienced specialists, in particular experts of Health and Safety, e.g. gas safety. Such specialists should visit the relevant accommodation and carry out full and detailed Health and Safety checks, the reports from which should be publically accessible. In organisations that do not have suitable in-house personnel for this purpose then suitably qualified and experienced Consultants should be instructed.
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Louis Group; that does not assign responsibility.
PFD Monitor interpretation Failure to provide clear traveller information about carbon monoxide dangers and safeguards
Wider context from the report “7. All holiday brochures and travel promotional literate and Health and Safety information should be written in clear, easy to understand language and should make specific reference to the dangers of carbon monoxide poisoning , and make reference to safeguards that travellers should adopt .
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Louis Group; that does not assign responsibility.
PFD Monitor interpretation Lack of robust internal health and safety management, supervision, support and training
Wider context from the report “6. Within the structure and hierarchy of every provider of hotels, apartments and holiday premises there should be a robust internal structure for a system of management, supervision support and training in respect of Health and Safety issues .
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Louis Group; that does not assign responsibility.
PFD Monitor interpretation Lack of publicly accessible accommodation health and safety inspection reports
Wider context from the report “4. The responsibility for Health and Safety checks should not be delegated to Tour Representatives who are often inexperienced and over worked and will lack the time, knowledge and commitment to carry out this task. The responsibility for this should be by suitably qualified specialists in Health and Safety. Furthermore, and where appropriate, this should include suitably qualified and experienced specialists, in particular experts of Health and Safety, e.g. gas safety. Such specialists should visit the relevant accommodation and carry out full and detailed Health and Safety checks, the reports from which should be publically accessible . In organisations that do not have suitable in-house personnel for this purpose then suitably qualified and experienced Consultants should be instructed.
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Louis Group; that does not assign responsibility.
PFD Monitor interpretation Lack of suitably qualified specialist health and safety inspections at holiday accommodation
Wider context from the report “4. The responsibility for Health and Safety checks should not be delegated to Tour Representatives who are often inexperienced and over worked and will lack the time, knowledge and commitment to carry out this task. The responsibility for this should be by suitably qualified specialists in Health and Safety . Furthermore, and where appropriate, this should include suitably qualified and experienced specialists, in particular experts of Health and Safety, e.g. gas safety. Such specialists should visit the relevant accommodation and carry out full and detailed Health and Safety checks , the reports from which should be publically accessible. In organisations that do not have suitable in-house personnel for this purpose then suitably qualified and experienced Consultants should be instructed.
” Open source report × Source evidence
How this individual concern was interpreted PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Louis Group; that does not assign responsibility.
PFD Monitor interpretation Failure to carry out annual accommodation safety audits
Wider context from the report “1. An on-line and publically accessible Central Register should be introduced to compel all Tour Operators to record and maintain up-to-date information relating to energy sources and the annual service history for all hotels, apartments and holiday premises used by Tour Operators. This information and the entries recorded on the Central Register should be taken from a form completed by the Tour Operator at the time of contracting with the hotelier or other holiday premises provider. The Tour Operator must carry out an audit at least once in a 12 month period .
” Open source report
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Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations