Recipient

MyMil LimitedIncludes reports addressed to a minister or senior office-holder acting for this organisation.

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First report 4 Dec 2013•Latest report 4 Dec 2013

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Care-home operator. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from MyMil Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Addressed to: Managing Director, Mymill Ltd..

    Leicester City and South Leicestershire

    AI-generated summary

    Marjorie Evelyne Keogh · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Marjorie Evelyne Keogh, a resident of Scraptoft Court Residential Care Home, fell through a first-floor landing balustrade while transferring to breakfast on 6 March 2010 and died the following day from bilateral pneumonia and multiple injuries. Concerns included the assessment of her suitability for a first-floor room, staffing levels and the absence of a manager, inconsistent risk and manual-handling assessments, and the strength and compliance of staircase furniture.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to MyMil Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of assessment of suitability for occupying a first-floor room

    Wider context from the report

    “(1) On the admission of Mrs Keogh and at subsequent reviews there did not appear to have been an assessment of her suitability to occupy a room on the first floor. Please confirm that such an assessment is now completed, and provide written evidence of such a requirement. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to MyMil Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Non-compliant staircase furniture strength at Scraptoft Court

    Wider context from the report

    “(4) Evidence indicated that the staircase furniture at Scraptoft Court did not meet strength requirements as stated in the plans for construction, nor British Standards and Building Regulations. I note that Scraptoft Court was constructed in the mid 1990s and shortly thereafter a further home was built called Syston Lodge. Is the staircase at that location compliant with the requirements referred to. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to MyMil Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Regular absence of a manager at the home

    Wider context from the report

    “(2) Concerns were raised as to the staffing ratio to residents, and the lack of a manager at the home on that morning. The evidence indicated that as regards the latter point this was a regular occurrence. Please provide written evidence of current staffing requirements. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to MyMil Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Inadequate staffing ratios to residents

    Wider context from the report

    “(2) Concerns were raised as to the staffing ratio to residents, and the lack of a manager at the home on that morning. The evidence indicated that as regards the latter point this was a regular occurrence. Please provide written evidence of current staffing requirements. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to MyMil Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Conflicting falls-risk and manual-handling assessments for resident mobilisation

    Wider context from the report

    “(3) It seemed that there was evidence to indicate that there was conflict between the assessment of risk of falls and the assessment of manual handling, as to how serious a risk there was when Mrs Keogh mobilised. Please provide written evidence of how care plans and associated assessments are carried out. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026