
Inner North London
Concerns raised4
Lack of estate-agent guidance on action regarding particular property hazards
Failure to record reported tenant access to hazardous property areas
Failure to transfer property-hazard information to changing tenants
Failure to follow up reported tenant access to hazardous property areas
Actions described in response An action is something this recipient says it has done, is doing, or plans to do in response to the concern raised.2
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Action
Reinforce new tenancy agreements with explicit prohibitions on accessing non-designated areas, including flat roofs.
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Action
Continue issuing formal written warnings when reports of unauthorised access are received.