Recipient

NHS Hertfordshire and West Essex Integrated Care Board

First report 15 Jul 2024•Latest report 17 Feb 2025

Recipient record

Reports, concerns and published responses

Health and care · Integrated care board. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
2

Naming this recipient

Published responses
100%

Found for named reports

Concerns addressed
8

Across all linked responses

Stated actions
20

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

100%published responses found
20stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from NHS Hertfordshire and West Essex Integrated Care Board linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Hertfordshire

    AI-generated summary

    Joshua Jay Weavers · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Joshua Jay Weavers died on 4 March 2021 after jumping from a railway bridge and being struck by a high-speed train. The report raises concerns about lengthy waits for autism spectrum disorder assessments, delays in implementing assessment-service reforms, and bridge safety measures that did not meet current guidance.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to NHS Hertfordshire and West Essex Integrated Care Board; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to implement planned reforms to ASD assessments

    Wider context from the report

    “2. That whilst the local mental health Trust has plans to reform the manner in which ASD assessments for patients under their care are undertaken, the implementation of those plans awaits input from the Integrated Care Board. This means that waiting times for ASD assessments in Hertfordshire remain lengthy which in turn gives rise to a risk of future deaths occurring for the reasons set out above. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to NHS Hertfordshire and West Essex Integrated Care Board; that does not assign responsibility.

    PFD Monitor interpretation

    Failure of bridge safety measures to meet current guidance for preventing pedestrian jumping or falling

    Wider context from the report

    “3. That the safety measures in place on the ████████ to guard against pedestrians either jumping or falling from the bridge do not meet current guidance, and therefore gives rise to a risk of future deaths occurring. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to NHS Hertfordshire and West Essex Integrated Care Board; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in ASD assessments

    Wider context from the report

    “1. That, nationally, waiting times for ASD assessments are very long. Such assessments are important in guiding effective care and treatment, as well as being a potential gateway to access other relevant services. This combined with the fact of an increased risk of suicidal behaviour amongst those who receive a diagnosis of ASD, gives rise to a concern that future deaths may occur on account of the delays in ASD assessment. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to NHS Hertfordshire and West Essex Integrated Care Board; that does not assign responsibility.

    PFD Monitor interpretation

    Lengthy waiting times for ASD assessments in Hertfordshire

    Wider context from the report

    “2. That whilst the local mental health Trust has plans to reform the manner in which ASD assessments for patients under their care are undertaken, the implementation of those plans awaits input from the Integrated Care Board. This means that waiting times for ASD assessments in Hertfordshire remain lengthy which in turn gives rise to a risk of future deaths occurring for the reasons set out above. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop a care coordinator role to support families through the clinical pathway and keep them informed of progress.

    Verbatim wording from the response

    “There are different elements of an ASD assessment, and our new model establishes the resources required to operationalise this activity, specifically:”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 2 · response
    Published 17 April 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide additional funding and baseline future provider funding to support development of the neurodiversity assessment model.

    Verbatim wording from the response

    “We are working intensively on these issues to support our providers to deliver safe and timely care, including significant investment in pathways. We have provided additional funding for the work listed above for financial years 2023/24 at circa £3 million and 2024/25 at approximately £4.1 million, further funding of £4.3 million is baselined into providers budgets for coming financial years from 2025/26 to continue to support the development of the model previously mentioned. However, it must be acknowledged that despite all the efforts detailed above it is expected that long waits for assessment will remain without wider national support, given the ongoing rises in demand that are persisting.”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 3 · response
    Published 17 April 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Provide pre- and post-diagnosis support for children, young people and families.

    Verbatim wording from the response

    “Work has commenced in a measured and stepped way across our service providers. Key elements include:”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 2 · response
    Published 17 April 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Implement a standardised and consistent referral and triage process.

    Verbatim wording from the response

    “Work has commenced in a measured and stepped way across our service providers. Key elements include:”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 2 · response
    Published 17 April 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop a new referral front door to improve referral quality, information collation, follow-up and data collection.

    Verbatim wording from the response

    “There are different elements of an ASD assessment, and our new model establishes the resources required to operationalise this activity, specifically:”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 2 · response
    Published 17 April 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Continue and develop the Neurodiversity Support Hub and support offer for families and children regardless of diagnosis status.

    Verbatim wording from the response

    “There are different elements of an ASD assessment, and our new model establishes the resources required to operationalise this activity, specifically:”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 2 · response
    Published 17 April 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Use pathways involving a wider range of clinical and non-clinical staff specialisms to support diagnosis.

    Verbatim wording from the response

    “Work has commenced in a measured and stepped way across our service providers. Key elements include:”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 2 · response
    Published 17 April 2025

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Establish a combined clinical triage and assessment pathway across NHS provider trusts to optimise clinical resources.

    Verbatim wording from the response

    “There are different elements of an ASD assessment, and our new model establishes the resources required to operationalise this activity, specifically:”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 2 · response
    Published 17 April 2025

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Long ASD assessment waits are expected to remain without wider national support because demand continues to rise.

    Verbatim wording from the response

    “We are working intensively on these issues to support our providers to deliver safe and timely care, including significant investment in pathways. We have provided additional funding for the work listed above for financial years 2023/24 at circa £3 million and 2024/25 at approximately £4.1 million, further funding of £4.3 million is baselined into providers budgets for coming financial years from 2025/26 to continue to support the development of the model previously mentioned. However, it must be acknowledged that despite all the efforts detailed above it is expected that long waits for assessment will remain without wider national support, given the ongoing rises in demand that are persisting.”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 3 · response
    Published 17 April 2025

    Open published response
  2. Hertfordshire

    AI-generated summary

    Megan Davison · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Megan Davison was found deceased at home on 4 August 2017 after hanging herself with the intention of ending her life. The report identified concerns about her discharge from mental health care, limited integration between physical and mental healthcare, the absence of recognised diagnosis and care pathways for Type 1 Diabetes with Disordered Eating and Diabetic Ketoacidosis, and incomplete information-sharing between healthcare providers.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to NHS Hertfordshire and West Essex Integrated Care Board; that does not assign responsibility.

    PFD Monitor interpretation

    Failure of shared clinical records systems to include private providers

    Wider context from the report

    “(c) Whilst there have been significant advances in developing shared clinical records systems across primary and secondary care since Ms Davison's death in 2017, none of the shared records systems extends to organisations which are deemed to be private providers, such as The Priory. The perception of healthcare providers such The Priory as "private" providers is a fallacy, because a high percentage of patients looked after by such providers are, like Ms Davison, NHS patients. I heard evidence from the Chief Medical Officer of The Priory that record sharing which includes private providers would help to prevent future deaths. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to NHS Hertfordshire and West Essex Integrated Care Board; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of integrated healthcare system for diabetes and eating disorders

    Wider context from the report

    “(b) At a local level in East and North Hertfordshire there is no integrated healthcare system for patients with diabetes and eating disorders as there is in the west of the county. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to NHS Hertfordshire and West Essex Integrated Care Board; that does not assign responsibility.

    PFD Monitor interpretation

    Incomplete treatment pathway for DKA

    Wider context from the report

    “(a) On a national level there is not a system which is capable of being operated in a way which will ensure proper integrated healthcare for patients with T1DE. Specifically, there is no formal diagnosis for T1DE, no treatment pathway for T1DE and no complete treatment pathway for Diabetic Ketoacidosis (DKA), an acute clinical emergency associated with T1DE caused by deliberate omission of insulin, which should be seen as an act of self harm - there being a physical protocol, but no mental health protocol, for DKA. I heard independent evidence from ████████, Professor of Psychiatry and Medicine at the Institute of Psychiatry, Psychology and Neurosciences at Kings College London that "the lack of a diagnosis for T1DE has an impact because if you don’t know what you are looking for and there aren’t any criteria that you can screen by then it’s very difficult for both patients and clinicians to understand what is wrong with them and this has hampered development of recognition and treatment pathways and building the research evidence". (Copies of ████████'s independent expert reports for the Inquest are attached). ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to NHS Hertfordshire and West Essex Integrated Care Board; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of treatment pathway for T1DE

    Wider context from the report

    “(a) On a national level there is not a system which is capable of being operated in a way which will ensure proper integrated healthcare for patients with T1DE. Specifically, there is no formal diagnosis for T1DE, no treatment pathway for T1DE and no complete treatment pathway for Diabetic Ketoacidosis (DKA), an acute clinical emergency associated with T1DE caused by deliberate omission of insulin, which should be seen as an act of self harm - there being a physical protocol, but no mental health protocol, for DKA. I heard independent evidence from ████████, Professor of Psychiatry and Medicine at the Institute of Psychiatry, Psychology and Neurosciences at Kings College London that "the lack of a diagnosis for T1DE has an impact because if you don’t know what you are looking for and there aren’t any criteria that you can screen by then it’s very difficult for both patients and clinicians to understand what is wrong with them and this has hampered development of recognition and treatment pathways and building the research evidence". (Copies of ████████'s independent expert reports for the Inquest are attached). ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to NHS Hertfordshire and West Essex Integrated Care Board; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of formal diagnosis for T1DE

    Wider context from the report

    “(a) On a national level there is not a system which is capable of being operated in a way which will ensure proper integrated healthcare for patients with T1DE. Specifically, there is no formal diagnosis for T1DE, no treatment pathway for T1DE and no complete treatment pathway for Diabetic Ketoacidosis (DKA), an acute clinical emergency associated with T1DE caused by deliberate omission of insulin, which should be seen as an act of self harm - there being a physical protocol, but no mental health protocol, for DKA. I heard independent evidence from ████████, Professor of Psychiatry and Medicine at the Institute of Psychiatry, Psychology and Neurosciences at Kings College London that "the lack of a diagnosis for T1DE has an impact because if you don’t know what you are looking for and there aren’t any criteria that you can screen by then it’s very difficult for both patients and clinicians to understand what is wrong with them and this has hampered development of recognition and treatment pathways and building the research evidence". (Copies of ████████'s independent expert reports for the Inquest are attached). ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Work with regional partners to learn from national pilots and trial integrated T1DE pathways locally.

    Verbatim wording from the response

    “The ICB is working closely with NHS England’s regional mental health and transformation team, to learn from recent national pilots to trial pathways for T1DE patients and apply this within the Integrated Care System (ICS). The regional team have confirmed they are happy to work with the ICB to ensure any learning from the pilots, as well as relevant national guidance, can be incorporated into our local model. Locally, Mental Health commissioners lead an implementation group with membership from all ICB partners including primary care, community commissioning, regional teams, the voluntary sector, service users, and carers to support quality improvement and delivery of eating disorder services and physical health checks. This work will inform further pathway development and improve access to physical health services for people with serious mental health conditions.”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 2 · response
    Published 30 July 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Reinforce ICB case-discussion support and establish a clearer provider escalation process, with access details due by November 2024.

    Verbatim wording from the response

    “Where necessary, the ICB (via its clinical teams) can help to organise case-based discussions. We are reinforcing the availability of this support and ensuring there is a clearer process for local providers to escalate cases to the ICB. If a patient is assessed as needing joint input from diabetes and mental health services, the ICB can convene a case conference as appropriate, with the relevant teams to develop an agreed management plan. Details on how local providers can access this process will be in place by November 2024, enabling clinicians to make best use of this support.”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 2 · response
    Published 30 July 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Develop an integrated diabetic-care model covering complex cases, multidisciplinary case management and mental-health support.

    Verbatim wording from the response

    “To address variation in service provision within different parts of the ICS, the ICB is working with local providers to develop a new, integrated model of diabetic care reflecting the needs of all diabetic patients. This includes the management of complex cases involving multi-disciplinary case management, including mental health support.”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 2 · response
    Published 30 July 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Lead a multi-partner implementation group to improve eating-disorder services and physical-health checks.

    Verbatim wording from the response

    “The ICB is working closely with NHS England’s regional mental health and transformation team, to learn from recent national pilots to trial pathways for T1DE patients and apply this within the Integrated Care System (ICS). The regional team have confirmed they are happy to work with the ICB to ensure any learning from the pilots, as well as relevant national guidance, can be incorporated into our local model. Locally, Mental Health commissioners lead an implementation group with membership from all ICB partners including primary care, community commissioning, regional teams, the voluntary sector, service users, and carers to support quality improvement and delivery of eating disorder services and physical health checks. This work will inform further pathway development and improve access to physical health services for people with serious mental health conditions.”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 2 · response
    Published 30 July 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Maintain a shared care record containing data from connected organisations, including some private providers.

    Verbatim wording from the response

    “Within the current phase of work, the ICB now has a shared care record with a rich volume of data being shared from a number of organisations connected; this does include some private providers such as local hospices.”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 3 · response
    Published 30 July 2024

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Continue working with local providers to share patient information appropriately on a case-by-case basis.

    Verbatim wording from the response

    “In the meantime, we continue to work with local providers to ensure that patient information relating to their care is shared appropriately on a case-by-case basis.”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 3 · response
    Published 30 July 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    The national T1DE system concern is referred to the Secretary of State for Health, so no further local response is provided.

    Verbatim wording from the response

    “1. On a national level there is not a system which is capable of being operated in a way which will ensure proper integrated healthcare for patients with Type 1 Diabetes with Disordered Eating (T1DE). Specifically, there is no formal diagnosis for T1DE, no treatment pathway for T1DE and no complete treatment pathway for Diabetic Ketoacidosis.”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 1 · response
    Published 30 July 2024

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Further shared-record rollout to private and other providers is constrained by technical integration costs, reduced national funding and unresolved future funding.

    Verbatim wording from the response

    “Within Hertfordshire and West Essex Integrated Care System our ambition is to give access to any appropriate person providing care. However, a phased approach to implementation is required to manage this safely as well as due to the significant costs involved. To provide access to the shared care record requires a connection to each care providers system which involves technical integration, information governance process and ongoing revenue funding for that connection.”

    Source location

    Response from Hertfordshire and West Essex ICB
    Page 3 · response
    Published 30 July 2024

    Open published response
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

100%
100%All other recipients 58%
0%100%

How actions were described at the time

This respondent
30%65%5%
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026