Recipient

NHS Northumberland Clinical Commissioning Group

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First report 26 Aug 2016•Latest report 26 Aug 2016

Recipient record

Reports, concerns and published responses

Health and care · Clinical commissioning group. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
1

Naming this recipient

Published responses
100%

Found for named reports

Concerns addressed
2

Across all linked responses

Stated actions
7

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

100%published responses found
7stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from NHS Northumberland Clinical Commissioning Group linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. North Northumberland

    AI-generated summary

    Kyle William Lowes · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Kyle William Lowes, aged 16, died after his motor scooter collided with a car in Berwick-upon-Tweed on 30 January 2015. Emergency response was delayed because the nearby Berwick ambulance crew was on a meal break, requiring a paramedic to travel from Wooler; the report raised concerns about delayed responses to life-threatening incidents in Berwick-upon-Tweed when only one crew is available or is outside the area.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to NHS Northumberland Clinical Commissioning Group; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of assured paramedic crew availability during meal breaks after 10.00 p.m. in Berwick-upon-Tweed

    Wider context from the report

    “The new Northumbria Specialist Emergency Care Hospital now make better provision for the County of Northumberland as a whole, but extends still further the long journey times for emergency care from Berwick-upon-Tweed, a sizeable border town, with a population which trebles throughout the tourist season because of its location as a holiday destination. By having only one paramedic crew after 10.00 p.m., if that crew is on a meal break, or as they regularly need to do, attend duties in another part of the County, risk is created to the population of Berwick-upon-Tweed by significant delays in attending life threatening incidents after 10.00 p.m., as there was in Kyle’s case. I was informed at the Inquest that NEAS are introducing a scheme whereby paramedic crews will be asked at the start of each shift whether they are willing to be contacted for emergency calls during their meal breaks, which might go some way towards helping to resolve the concerns but does not provide any certainty while resting only on the goodwill and agreement of ambulance personnel. This proposal for response to emergency calls during meal breaks would also not address the risk of delayed response times when the single Berwick ambulance crew after 10.00 p.m. is called upon for duties out of the area. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to NHS Northumberland Clinical Commissioning Group; that does not assign responsibility.

    PFD Monitor interpretation

    Insufficient local ambulance crew availability when the single Berwick crew is deployed out of area after 10.00 p.m.

    Wider context from the report

    “The new Northumbria Specialist Emergency Care Hospital now make better provision for the County of Northumberland as a whole, but extends still further the long journey times for emergency care from Berwick-upon-Tweed, a sizeable border town, with a population which trebles throughout the tourist season because of its location as a holiday destination. By having only one paramedic crew after 10.00 p.m., if that crew is on a meal break, or as they regularly need to do, attend duties in another part of the County, risk is created to the population of Berwick-upon-Tweed by significant delays in attending life threatening incidents after 10.00 p.m., as there was in Kyle’s case. I was informed at the Inquest that NEAS are introducing a scheme whereby paramedic crews will be asked at the start of each shift whether they are willing to be contacted for emergency calls during their meal breaks, which might go some way towards helping to resolve the concerns but does not provide any certainty while resting only on the goodwill and agreement of ambulance personnel. This proposal for response to emergency calls during meal breaks would also not address the risk of delayed response times when the single Berwick ambulance crew after 10.00 p.m. is called upon for duties out of the area. ”
    Open source report

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Agree exceptional redeployment of community paramedics to fill significant service gaps or respond to life-threatening emergencies.

    Verbatim wording from the response

    “With the aim of addressing overall capacity, and to join up services, the CCG is working with NHCFT, NEAS, GP surgeries and community nursing services to review the services in Alnwick and Berwick to ensure all health care professionals are used appropriately. This means that providers share staff and their skills to treat patients most effectively and efficiently. This includes an agreement between NEAS and Northumberland CCG that, where needed, in order to fill significant gaps in service provision or to attend to life-threatening emergencies when there is no closer paramedic vehicle, community paramedics will be moved out of their designated area in order to assist. This will be on an exceptional basis, and the community paramedics will remain based within their local rural areas.”

    Source location

    2016-0307-Response-by-Northumberland-Clinical-Commissioning-Group
    Page 3 · response
    Published 26 August 2016

    Open published response

    Source evidence

    How this respondent action was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Review Alnwick and Berwick services with providers to align capacity and use healthcare professionals appropriately.

    Verbatim wording from the response

    “With the aim of addressing overall capacity, and to join up services, the CCG is working with NHCFT, NEAS, GP surgeries and community nursing services to review the services in Alnwick and Berwick to ensure all health care professionals are used appropriately. This means that providers share staff and their skills to treat patients most effectively and efficiently. This includes an agreement between NEAS and Northumberland CCG that, where needed, in order to fill significant gaps in service provision or to attend to life-threatening emergencies when there is no closer paramedic vehicle, community paramedics will be moved out of their designated area in order to assist. This will be on an exceptional basis, and the community paramedics will remain based within their local rural areas.”

    Source location

    2016-0307-Response-by-Northumberland-Clinical-Commissioning-Group
    Page 3 · response
    Published 26 August 2016

    Open published response

    Source evidence

    How this respondent position was interpreted

    PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

    PFD Monitor interpretation

    Operational ambulance resource deployment is NEAS’s responsibility; commissioners set quality parameters but do not dictate those operational decisions.

    Verbatim wording from the response

    “Through quality standards and continual performance management, commissioners work closely with NEAS to ensure the dynamic deployment of resources can be adapted to meet the changing demands on them as a service. We do not however dictate the operational decisions made as to the deployment of resources. Enabling NEAS the freedom to deploy resources across the county and the north east within the parameters of quality requirements ensures the provider, who is best placed to understand the demands, takes the most appropriate action when necessary. For example NEAS has stated that an additional rapid”

    Source location

    2016-0307-Response-by-Northumberland-Clinical-Commissioning-Group
    Page 1 · response
    Published 26 August 2016

    Open published response
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

100%
100%All other recipients 58%
0%100%

How actions were described at the time

This respondent
43%14%43%
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026