Recipient

North Manchester General Hospital

First report 6 Apr 2016•Latest report 31 Aug 2022

Recipient record

Reports, concerns and published responses

Health and care · Healthcare site. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
3

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from North Manchester General Hospital linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Manchester City

    AI-generated summary

    Name not published · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    A 78-year-old woman developed severe sepsis and necrotising fasciitis following dental treatment. She was not triaged or assessed promptly at hospital, suffered a cardiac arrest, underwent emergency surgery, and died on 6 July 2019. The concerns included the currency and implementation of sepsis protocols, staff training and awareness, and timely recognition and treatment of sepsis.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to undertake periodic audits of sepsis recognition and treatment

    Wider context from the report

    “4. Periodic audits are undertaken to ensure appropriate recognition of sepsis has been made and appropriate treatment commenced in a timely manner. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to appropriately recognise sepsis

    Wider context from the report

    “4. Periodic audits are undertaken to ensure appropriate recognition of sepsis has been made and appropriate treatment commenced in a timely manner. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Failure of new, locum and agency staff to act in accordance with sepsis protocols and policies

    Wider context from the report

    “3. That new or locum clinicians as well as agency nursing staff are made aware of the sepsis policies and protocols and act in accordance with them. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to keep sepsis protocols and policies up to date

    Wider context from the report

    “1. That MFT ensure that all their sepsis protocols and policies are up to date. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to ensure clinical and nursing staff are familiar with sepsis protocols and policies

    Wider context from the report

    “2. That all appropriate clinical and nursing staff are familiar with them and have necessary training and updates as required. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to make new, locum and agency staff aware of sepsis protocols and policies

    Wider context from the report

    “3. That new or locum clinicians as well as agency nursing staff are made aware of the sepsis policies and protocols and act in accordance with them. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Inadequate training and updates for clinical and nursing staff on sepsis

    Wider context from the report

    “2. That all appropriate clinical and nursing staff are familiar with them and have necessary training and updates as required. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Delays in commencing appropriate sepsis treatment

    Wider context from the report

    “4. Periodic audits are undertaken to ensure appropriate recognition of sepsis has been made and appropriate treatment commenced in a timely manner. ”
    Open source report
  2. Manchester City

    AI-generated summary

    Nicholas Patrick SULLIVAN · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Nicholas Patrick SULLIVAN, who had a chronic mental illness and was experiencing suicidal ideation and auditory hallucinations, attended an emergency department but was not triaged or referred for a timely mental health assessment. He left after waiting, later reiterated that he was suicidal, ran into a road and was struck by a car, dying from his injuries on 30 November 2014. The principal concerns included failures to record mental health risks at reception, trigger urgent triage and safeguarding, activate escalation procedures, and ensure appropriate coordination and staffing.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Absence of a clear system to safeguard patients pending mental health assessment

    Wider context from the report

    “5.2 There was no clear system to trigger urgent triage and safeguarding steps prior to that. 5.3 There was no clear system following triage and mental health assessment referral, to safeguard the patient pending that assessment. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of a reception checklist for identifying and recording mental health and self-harm or suicidal ideation information

    Wider context from the report

    “5.1 Whilst recognising that Emergency Departments can by busy, reception staff did not work to a short bullet point pro-forma checklist which identifies issues of mental disorder/conditions and check and record important background issues, such as self-harming behaviour or suicidal ideation. This information is vital to record and should trigger urgent triage/mental health assessment. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Absence of a clear system for triggering urgent triage and safeguarding steps

    Wider context from the report

    “5.2 There was no clear system to trigger urgent triage and safeguarding steps prior to that. 5.3 There was no clear system following triage and mental health assessment referral, to safeguard the patient pending that assessment. ”
    Open source report
  3. Manchester City

    AI-generated summary

    Milly ZEMMEL · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Milly ZEMMEL, who was blind and aged 89, was admitted to hospital after becoming unwell and later suffered falls, including an unwitnessed fall on 1 March 2015 while experiencing acute confusion. She fractured her left femur, was not considered fit for surgery, and died on 3 March 2015. The principal concerns were failures in falls-risk assessment, escalation and handover after an earlier fall, appropriate supervision and observations, and the adequacy of the hospital’s internal investigation.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to initiate appropriate one-to-one supervision and observations

    Wider context from the report

    “4. There was a gross failure to initiate appropriate one to one supervision and observations for the deceased from the early hours of the morning on 1 March 2015. In addition there was a failure to ensure that important clinical information about the deceased’s condition was handed over to the next shift. Nor did the next shift nurse in charge ensure that the deceased’s records were checked to find out what the up to date information on the situation was. Consequently the deceased, who was suffering an acute confusional state, and who was blind was left unsupervised for several hours leading her to have a fall and suffer a serious injury which caused or contributed to her death. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Inadequate internal investigation of failures in basic medical care

    Wider context from the report

    “1. The Trust’s own internal investigative procedures were demonstrably inadequate because the internal hospital investigation did not fully and properly identify the gross failure to provide the deceased with the basic medical care which her condition obviously required on the morning of 1 March 2015. The full particulars only became apparent when evidence was heard at the inquest and the records were checked. The gravity of the failings in care had not been properly identified. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to hand over important clinical information to the next shift

    Wider context from the report

    “4. There was a gross failure to initiate appropriate one to one supervision and observations for the deceased from the early hours of the morning on 1 March 2015. In addition there was a failure to ensure that important clinical information about the deceased’s condition was handed over to the next shift. Nor did the next shift nurse in charge ensure that the deceased’s records were checked to find out what the up to date information on the situation was. Consequently the deceased, who was suffering an acute confusional state, and who was blind was left unsupervised for several hours leading her to have a fall and suffer a serious injury which caused or contributed to her death. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to assess and correctly apply the falls risk policy

    Wider context from the report

    “2. There have been failures to assess and correctly apply the then existing falls risk policy. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to escalate required clinical review after a fall

    Wider context from the report

    “3. There was a failure to escalate the requirement for a clinical review following her fall on 21 February 2015 and nor was this identified at handovers on several occasions. ”
    Open source report

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to North Manchester General Hospital; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to check patient records for up-to-date information at shift change

    Wider context from the report

    “4. There was a gross failure to initiate appropriate one to one supervision and observations for the deceased from the early hours of the morning on 1 March 2015. In addition there was a failure to ensure that important clinical information about the deceased’s condition was handed over to the next shift. Nor did the next shift nurse in charge ensure that the deceased’s records were checked to find out what the up to date information on the situation was. Consequently the deceased, who was suffering an acute confusional state, and who was blind was left unsupervised for several hours leading her to have a fall and suffer a serious injury which caused or contributed to her death. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026