Recipient

Practice Plus Group Urgent Care LimitedIncludes reports addressed to a minister or senior office-holder acting for this organisation.

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First report 23 Jul 2013•Latest report 12 Feb 2014

Recipient record

Reports, concerns and published responses

Private and voluntary organisations · Private limited company. This page brings together reports naming this recipient and response statements clearly connected to concerns raised in those reports.

Reports
2

Naming this recipient

Published responses
0%

Found for named reports

Concerns addressed
0

Across all linked responses

Stated actions
0

Described in responses

Reports over time

Reports over time

Reports naming this recipient by issue year.

Evidence profile

Report topics

Share of this recipient’s reports compared with all other recipients.

0%published responses found
0stated actions described

Topic comparisons are not available in the current evidence snapshot.

Concerns and recipient responses

Statements from Practice Plus Group Urgent Care Limited linked to the concerns in each report. Select any concern, action or position to view the source wording.

  1. Addressed to: Clinical Director, Harmoni HS, under the organisation's former name; now Practice Plus Group Urgent Care Limited.

    Inner West London

    AI-generated summary

    Refat Hussain · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Refat Hussain had latent TB and developed symptoms consistent with active TB in February 2013, which went unrecognised. She was later admitted to hospital, deteriorated despite treatment, and died on 11 May 2013 after pulmonary TB, pneumonia and cardiac arrest. The principal concern was that out-of-hours GPs lacked access to patients’ GP medical records, reducing their ability to make accurate diagnoses.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Practice Plus Group Urgent Care Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Lack of access to patients' GP medical records for accurate out-of-hours diagnosis

    Wider context from the report

    “(1) The lack of access to the patients GP medical records reduces the ability of out of hours GPs working for Harmoni to make accurate diagnoses. ”
    Open source report

  2. Surrey

    AI-generated summary

    Stanley Charles Dodson · Prevention of Future Deaths report

    This summary was generated using AI from the published report. Please read the original report for the complete account.

    Report summary

    Stanley Charles Dodson was found dead at his home on 1 October 2012 after contacting a community alarm operative to request a doctor and the on-call doctor was unable to reach him by telephone. The concern was that the doctor’s unsuccessful attempts to contact him were not reported back to the operative, preventing consideration of further action to contact him.

    Read the report on judiciary.uk

    Source evidence

    How this individual concern was interpreted

    PFD Monitor created a concise, searchable interpretation from the report wording shown below. The report was sent to Practice Plus Group Urgent Care Limited; that does not assign responsibility.

    PFD Monitor interpretation

    Failure to report patient non-response to operatives

    Wider context from the report

    “Although the Doctor made several attempts to directly contact Mr Dodson and left a telephone message for him, these difficulties were not reported back to the operative to enable consideration of further action to contact him. I would be grateful if you could consider the appropriateness of extending your existing protocols to requirements that locum doctors should inform the operatives in the event of the non response of patients. ”
    Open source report
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Published response patterns

Compared with other recipients in reports included in PFD Monitor

Describes published response evidence, not performance.

Published responses found

0%
0%All other recipients 58%
0%100%

How actions were described at the time

This respondent
All other recipients
47%25%27%<1%<1%
  • Completed
  • In progress
  • Planned
  • Unclear
  • Partially completed

Statuses reflect what recipients said at the time. PFD Monitor does not verify whether actions happened.

Types of action described in responses

Percentages use all actions described by each group. An action may have more than one type, so percentages do not total 100%.

Information checked against published PFD reports and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Data last updated 7 September 2026